Hupfer Incounter EBR-TE 19-26 User manual

Read the instructions prior to performing any task!
For plates, cups, baskets, trays or universal
Incounter stacking equipment
Operating instructions

All texts, illustrations and graphic designs are protected by
copyright. Reproduction, distribution and issuing are permitted
for internal company purposes only. © Hupfer Metallwerke
GmbH & Co. KG, Coesfeld 2022
Hupfer Metallwerke GmbH & Co. KG
Dieselstraße 20
48653 Coesfeld
Telephone: + 49 (0) 2541 805-0
Email: [e-mail]
Internet: www.hupfer.com
Manufacturer information
Index: 2, en_GB
Document information
Last update: 19.09.2022

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Table of contents
1 General information............................................................... 5
1.1 Product information......................................................... 5
1.2 Target group.................................................................... 5
1.3 Symbols.......................................................................... 5
1.4 Signs............................................................................... 6
2 Product description............................................................... 6
2.1 Function.......................................................................... 6
2.2 Overview......................................................................... 7
2.3 Equipment features......................................................... 9
2.4 Technical data................................................................. 9
2.5 Rating plate..................................................................... 11
3 Safety information................................................................. 12
3.1 Intended use................................................................... 12
3.2 Improper use................................................................... 12
3.3 Safety instructions........................................................... 12
3.3.1 General information............................................... 12
3.3.2 Transport................................................................ 13
3.3.3 Operation and use................................................. 13
3.3.4 Cleaning................................................................. 13
3.3.5 Maintenance.......................................................... 13
3.3.6 Safety devices....................................................... 14
4 Transport................................................................................ 14
4.1 Delivery........................................................................... 14
4.2 In-house transport........................................................... 14
4.3 Lifting.............................................................................. 14
5 Assembly................................................................................ 14
6 Commissioning...................................................................... 15
7 Operation................................................................................ 20
7.1 Getting to know the user interface.................................. 20
7.2 Operating the transport cart............................................ 20
7.3 Loading with items.......................................................... 21
7.4 Heating the items............................................................ 21

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7.5 Dispensing items............................................................. 22
7.6 Finishing operation.......................................................... 22
8 Care and cleaning.................................................................. 22
8.1 Cleaning intervals........................................................... 22
8.2 Permissible cleaning types............................................. 23
8.3 Permissible cleaning agents........................................... 24
8.4 Material compatibility...................................................... 25
8.5 Manual cleaning.............................................................. 25
8.6 Disinfecting..................................................................... 25
9 Maintenance and repair......................................................... 26
9.1 Maintenance intervals..................................................... 26
9.2 Troubleshooting.............................................................. 27
9.3 Repairs and spare parts.................................................. 27
9.4 Recommissioning............................................................ 28
10 Disposal.................................................................................. 28

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■Servicing or repairing the electrical installation within the product
■Rectifying electrical faults
■Maintenance work on mechanical systems or trained activities on
the electrical, cooling or heating systems
■Simple repairs
■Appropriately trained employees of the customer or an employee of
the manufacturer
■Standard operating steps
■Rectifying faults as described in the “Troubleshooting” section
■Cleaning
The operator or an authorised person must carry out the work.
■Check the condition of the entire unit
■Determine maintenance requirements
1 General information
1.1 Product information
Product name Incounter stacking equipment
Product type ■EBR-TE – for plates
■EBT-TE/H – for plates, heated
■EBT-TAS – for cups
■EBT-TAS/H – for cups, heated
■EBS-KO – for baskets
■EBS-KO/H – for baskets, heated
■EBST-TAB – for trays
■EBS-UST – universal
1.2 Target group
These operating instructions are intended for the following groups of
people who perform the listed activities with or on the product:
Electrician
Maintenance engineer
Operating staff
Operator
1.3 Symbols
DANGER
“Danger” indicates a hazardous situation that will result directly in
death or serious injury.

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WARNING
“Warning” indicates a hazardous situation that may result in serious
injury.
CAUTION
“Caution” indicates a potentially hazardous situation that may result in
minor to moderate injury.
NOTICE
“Notice” indicates a situation that may result in damage to property.
“Notes” give tips on the correct use of the product.
1.4 Signs
Hand injury warning
This warning symbol is attached at points on the product where there
is a risk of hand injuries.
2 Product description
2.1 Function
The incounter stacking equipment is designed to hold and dispense
the respective approved items.
The incounter stacking equipment is designed for installation in a
mobile bain marie.
The items are placed on the guide basket of the equipment. The guide
basket is spring-loaded and sinks as the load increases so that the top
of the stacked items remains at a constant height.

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2.2 Overview
Incounter plate dispenser
Fig. 1: example of an incounter plate dispenser, standard version and heatable
1 Load guide
2 Panel
3 Platform guide
4 Position holes for load guide
5 Position holes for load guide
6 Base plate
7 Rating plate
8 Tension spring
9 Guide basket
10 Power supply1
11 Thermostat1
12 Rating plate
13 Sheathing1
14 Lid1
1 only for heatable equipment

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Incounter crockery dispenser
Fig. 2: example of a crockery dispenser, standard version and heatable
1 Guide basket
2 Panel
3 Tension spring
4 Platform guide
5 Load guide
6 Heating element
7 Lid
8 Power supply 1
9 Thermostat 1
10 Rating plate
1 only for heatable equipment
Incounter basket dispenser
Fig. 3: example of a basket dispenser, standard version and heatable
1 Guide basket
2 Tension spring
3 Platform guide
4 Base plate
5 Feet, height adjustable
6 Rating plate
7 Thermostat 1
8 Power supply 1
9 Sheathing 1
10 Panel
11 Lid 1
1 only for heated equipment

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Incounter tray dispenser and universal dispenser
Fig. 4: Example of a tray dispenser and an incounter universal dispenser, heatable
1 Guide basket
2 Panel
3 Platform guide
4 Base plate
5 Feet, height adjustable
6 Tension spring
7 Feet, height adjustable
8 Thermostat 1, power supply 1
9 Sheathing 1
10 Rating plate
11 Guide basket 2
1 only for heatable equipment
2 only for incounter universal dispensers
2.3 Equipment features
Housing Made from stainless steel.
Guide basket Spring-loaded
2.4 Technical data
Product name Plate dis-
penser
Plate dis-
penser
Plate dis-
penser
Plate dis-
penser
Plate dis-
penser
Type EBR‑TE
19-26
EBR-TE/H
19‑26
EBR-TE/H
2/19‑26
EBR-TE
27‑33
EBR-TE/H
18‑33
Product code 0161830 0161840 0161850 0162250 0162251
Element -- Tubular -
heating ele-
ment
Tubular -
heating ele-
ment
-- Tubular -
heating ele-
ment
Dimensions and total weight
Width1mm 400 400 435 470 470
Depth1mm 400 400 626 470 470
Height1mm 650 650 650 650 650
Total weight1kg 6.5 13.5 26 6.6 16
Maximum
load
kg 55 55 130 60 60

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Product name Plate dis-
penser
Plate dis-
penser
Plate dis-
penser
Plate dis-
penser
Plate dis-
penser
Lifting height1mm 495 495 457 495 495
Permitted
items
-- Plates Ø190
to 260 mm
Plates Ø190
to 260 mm
Plates Ø190
to 260 mm
Plates Ø270
to 330 mm
Plates Ø180
to 330 mm
Electrical connection
Voltage V -- 220-230 220-230 -- 220-230
Electrical con-
nection cable
W -- 600 1000 -- 600
Rated current A -- 2.6 4.3 -- 2.6
Mains fre-
quency
Hz -- 50/60 50/60 -- 50/60
Protection
class
IP -- X4 X4 -- X4
Control range °C -- +20 bis +85 +30 bis +115 -- +20 bis +85
1 The figures are approximate values. Deviations are possible.
Product name Crockery dis-
pensers
Crockery dis-
pensers
Crockery dis-
pensers
Crockery dis-
pensers
Type EBR-TAS 100-
150
EBR-TAS 70120 EBR-TAS/H 100-
150
EBR-TAS/H 70-
120
Product code 0162540 0162541 0162542 0162543
Element -- -- Tubular heating -
element
Tubular heating -
element
Dimensions and total weight
Width1mm 470 400 470 400
Depth1mm 470 400 470 400
Height1mm 650 650 650 650
Total weight1kg 9.3 11 19 19.5
Maximum load kg 46 60 46 46
Lifting height1mm 490 490 490 490
Permitted items -- Crockery items
Ø100 to 150 mm
Crockery items
Ø70 to 120 mm
Crockery items
Ø100 to 150 mm
Crockery items
Ø70 to 120 mm
Electrical connection
Voltage V -- -- 220-230 220-230
Electrical con-
nection cable
W -- -- 600 600
Rated current A -- -- 2.6 2.6
Mains frequency Hz -- -- 50/60 50/60
Protection class IP -- -- X4 X4
Control range °C -- -- +20 bis +85 +20 bis +85
1 The figures are approximate values. Deviations are possible.
Product name Basket dis-
pensers
Basket dis-
pensers
Tray dis-
pensers
Incounter uni-
versal dis-
pensers
Type EBS-KO/H 5050 EBS-KO 5050 EBST-TAB 5337 EBS-UST/H 57-
28
Product code 0116153 0118179 0119549 0163006

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Product name Basket dis-
pensers
Basket dis-
pensers
Tray dis-
pensers
Incounter uni-
versal dis-
pensers
Element Tubular heating -
element
-- -- Tubular heating -
element
Dimensions and total weight
Width1mm 620 546 660 723
Depth1mm 620 575 460 453
Height1mm 655 655 655 760
Total weight1kg 41 16.9 19.7 65
Maximum load kg 120 120 100 120
Lifting height1mm 465 475 470 --
Permitted items -- Crockery bas-
kets 500 ×
500 mm
Crockery bas-
kets 500 ×
500 mm
Trays 530 ×
370 mm
Platform 570 ×
280 mm
Electrical connection
Voltage V 220-230 -- -- 220-230
Electrical con-
nection cable
W 2000 -- -- 1000
Rated current A 8.7 -- -- 4.3
Mains frequency Hz 50/60 -- -- 50/60
Protection class IP X4 -- -- X4
Control range °C +20 bis +85 -- -- +30 bis +110
1 The figures are approximate values. Deviations are possible.
2.5 Rating plate
Fig. 5: Rating plate
1 Manufacturer and address
2 Type designation and product code
3 Order number
4 Total weight

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5 Payload, total
6 Electrical connection
7 Model year
8 Product code as barcode
9 Electrical serial number
10 Induction frequency
11 Refrigerant
12 Refrigeration capacity
13 Protection code
14 Certification mark/CE label if available
15 Disposal of old appliances
3 Safety information
3.1 Intended use
The stacking equipment is used to hold and dispense approved items.
Heated stacking equipment can heat the items.
Intended use includes following the prescribed procedures, complying
with the given specifications, and using the genuine accessories that
are provided or additionally available. Any other use of the equipment
is considered improper use.
3.2 Improper use
Loading the unit with items other than those it is designed for is
improper use and prohibited. It must not be loaded beyond its stated
capacity.
Persons must not sit or stand on or in the equipment.
In the case of improper use, the manufacturer and suppliers shall
assume no liability for resulting damage. Damage caused by improper
use shall result in loss of liability and of guarantee claims.
3.3 Safety instructions
3.3.1 General information
The equipment may only be used in a technically sound condition,
taking risks and safety into consideration, for its intended purpose and
in accordance with the operating instructions.
All operating elements and controls must be in a technically sound
condition and functioning reliably.
Before each use, the equipment must be checked for any visibly appa-
rent damage and defects. If damage occurs, immediately notify those
responsible and take the equipment out of use.
Changes or conversions are only permitted after consultation and
written consent from the manufacturer.

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3.3.2 Transport
If the equipment needs to be lifted, only use lifting gear and load-
bearing equipment approved for the total weight of the equipment.
Only use transport vehicles that are approved for the total weight of the
equipment.
The equipment does not have any attachment points for eyelets or
similar lifting aids.
3.3.3 Operation and use
There are springs in the stacking compartment of the equipment. If
the springs are tensioned, the stacking compartment presents a risk of
injury. Do not reach into the stacking compartment. Do not tension the
guide basket manually. Do not overload the equipment. Do not tension
any loads with the lid.
Plate dispensers must be adjusted to the crockery items being loaded
into the plate dispenser to prevent crockery breakage and hazards.
The stacking compartment of the equipment presents a risk of burns
due to the heating elements. Do not reach into the stacking compart-
ment. The stacking compartment must be allowed to cool down for at
least 30 minutes, disconnected from the power supply and emptied
before it is permissible to reach into the plate dispenser.
The heating of polymer items presents a fire risk. Check heat resist-
ance before loading the equipment. Only load heatable equipment with
items that are heat-resistant within the adjustable temperatures.
Items can reach temperatures of > 65° C in heatable stacking equip-
ment. Hot items present a risk of burns. Check the temperature before
unloading. Wear heat insulating protective gloves and warn recipients.
3.3.4 Cleaning
The transport cart must not be cleaned with high-pressure or steam
cleaners.
3.3.5 Maintenance
Troubleshooting may only be carried out by maintenance technicians.
Work on electrical equipment may only be carried out by electricians.
The work must be carried out in compliance with the rules of electrical
engineering.
Work on the refrigeration system may only be carried out by refrigera-
tion specialists. The work must be carried out in compliance with the
rules of refrigeration engineering.

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3.3.6 Safety devices
The side panel prevents access to tension springs and heating ele-
ments. In its installed state, access to tension springs and electrical
components from the outside must be prevented by structural means.
Access from the outside is only permitted for maintenance purposes.
4 Transport
4.1 Delivery
Delivery is performed by a transport company, whose specialists are
responsible for securing the load during transport.
4.2 In-house transport
The equipment is permanently installed at the place of use in a counter
or similar structure.
When transporting the entire structure, it must be ensured that the
necessary supports within the structure cannot break away or warp.
4.3 Lifting
The equipment does not have any attachment points for eyelets or
similar lifting aids.
5 Assembly
Installing the equipment
CAUTION
Injuries caused by sharp edges
The mounting frame and base of the product, as well as the surface,
may have sharp edges.
−Wear suitable protective gloves when transporting and installing
the product.
The stacking equipment is permanently installed in a counter with a
suitable substructure for support. The switches are installed separately
in the same counter. The counter must have a lockable inspection
opening that allows access to the mains connection and for cleaning.
Once assembly is complete, the warning labels supplied with the
product must be affixed to the counter in a clearly visible position in
the immediate vicinity of the product.

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Information on the layout of cut-outs and supports and the necessary
assembly work can be found in the separate assembly instructions.
Electrical connection
Depending on the equipment and the installation
position, the thermostat may not be accessible during
operation.
−Adjust the thermostat during installation.
The electrical connection is made via a connection at the installation
site. The switches are installed separately in the same counter. For
information on the layout of the connection and connection diagrams,
please refer to the separate assembly instructions.
The connection must be made by a trained electrician.
6 Commissioning
NOTICE
Instructing operating staff
Before commissioning, operating staff must be instructed how to
operate the transport cart correctly.
Help protect our environment. Separate the pack-
aging materials and recycle them. Dispose of:
−Packaging and foils in the (yellow) recycling bin.
−Cardboard boxes and paper in the paper recy-
cling bin.
Clean the equipment thoroughly before first use (see cleaning instruc-
tions).
Check the functions of the equipment:
■Functionality of all mechanical parts
■Functionality of the locks
Calculating the capacity
It is possible to calculate how many items stacking equipment can
hold.

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Step 1 The intermediate stack height hz of the items can be calculated using the
following formula. Measure any missing values.
Formula hz = intermediate stack height
hn = height between n items
h1 = height of 1 item
hz =(( hn – h1 )/ (n – 1))
Example hn = 120 mm
h1 = 20 mm
hz = ((120 – 20) / (11 – 1)) = 10
Step 2 The capacity of the stacking equipment can be calculated using the fol-
lowing formula
Formula hz = intermediate stack height
hst = lifting height of the plat-
form for baskets or trays
h1 = height of 1 item
n = number of items on the
platform for baskets or trays
(not stacked)
Capacity = [((hst – h1) / hz) + 1] × n
Example hst = 458 mm
h1 = 20 mm
n = 3
Capacity = [((458 – 20) / 10) + 1] × 3
Capacity = 132 items
(44.8 was rounded down to 44)
Adjusting the tension springs
The tension springs in the stacking equipment ensure that the items
remain at a constant height. Correctly adjusted tension springs offer
the following advantages.
■Items can be removed ergonomically, always from the same height.
■Load guides protect the items.
The number of springs hooked on must be adjusted to the total weight
of the items.

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Fig. 6: Example view of the guide basket
1 Load guide
2 Base spring
3 Platform guide
4 Adjustment springs
5 Guide basket
Checking the adjustment
1. Place 20 items on the guide basket.
🡆The guide basket lowers.
2. Measure the distance between the upper edge of the crockery
items and the upper edge of the load guide.
The items must always be lower than the upper edge of the load
guide.
3. Adjust the tension springs accordingly.
Distance < 30 mm 30 – 50 mm > 50 mm
Adjustment Unhook the
tension springs
Correctly
adjusted
Hook on the
tension springs
Adjusting the tension springs
WARNING
Risk of burns
The hot stacking compartment presents a risk of burns.
−Disconnect the equipment from the power supply.
−Allow the equipment to cool down without the lid before making
any adjustments.

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CAUTION
Risk of injury
Sharp edges and tension springs may cause injury when hooking and
unhooking the tension springs.
−Wear protective gloves.
NOTICE
Damage to the guide elements
The tension springs must be hooked on symmetrically. If the tension
springs are only hooked on one side, the platform for baskets or trays
will be damaged.
−Hook or unhook the tension springs equally on the left and right.
1. Remove all items from the stacking compartment.
🡆The guide basket is in the initial position.
Always unhook the tension springs from the bottom.
Unused springs can be left hooked in at the top.
Hooking in or unhooking adjustment springs changes
the spring tension slightly. Hooking or unhooking
base springs changes the spring tension significantly.
If possible, leave the base spring hooked in.
2. Hook or unhook the tension springs equally on the left and right.
3. Check the adjustment again.
4. Repeat the steps until the tension springs are correctly adjusted.
🡆The tension springs are correctly adjusted.
🡆The top edge of the items is 30 – 50 mm from the top edge of
the load guide.
Adjusting the load guide
WARNING
Risk of burns
The hot stacking compartment presents a risk of burns.
−Disconnect the equipment from the power supply.
−Allow the equipment to cool down without the lid before making
any adjustments.

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The load guides can only be adjusted on plate dis-
pensers and universal stacking equipment.
Adjusting plate dispenser position A
The load guide must be adjusted to the items to prevent damage when
the items are being dispensed. Leave max. 10 items on the guide
basket during adjustment.
You can change the position of the load guide (A).
1. Lift the load guide.
🡆The load guide can be moved freely.
2. Guide the load guide into a position hole on the base.
🡆The load guide can be gripped securely by its side.
Adjusting plate dispenser position B
Depending on the design of the stacking compartment, the suspension
of load guide (B) can also be changed. All position holes can be
reached by changing the suspension.
1. Push the load guide upwards out of the hole.
🡆The load guide can move freely.
2. Maintain the pressure and guide the load guide into the desired
hole.
3. Repeat the step at the lower end of the wire.
🡆The load guide sits in the same position at the top and bottom.
Adjusting the plate dispenser load guide
You can adjust the load guide to the desired items.
1. Remove all items from the stacking compartment.
2. Set the load guides to the outermost position.
🡆The load guide is in the position for the largest permissible
items.
3. Place 10 of the desired item centrally on the guide basket.
4. Set the load guide to the position closest to the items.
🡆The items can be removed easily.
🡆The items do not jam.
🡆There is a small gap between the items and the load guides.

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Adjusting the incounter universal dispenser
You can adjust the load guide to the desired items.
1. Remove all items from the stacking compartment.
2. Insert the guide rod into the desired hole.
3. Check whether the desired items fit in the position of the guide
rod.
🡆The items are resting on the guide basket.
🡆The items have adequate space and do not jam.
7 Operation
7.1 Getting to know the user interface
7.2 Operating the transport cart
On/off switch
Fig. 7: On/off switch
1 Off position
2 On position
Thermostat
Fig. 8: Thermostat
1 Off position
2 Max. temperature position