HW Group Ares LTE Series User manual

Ares 10/12 LTE – User manual

Ares LTE
2Product information
Safety information
The device complies with regulations and industrial standards in force in the Czech Republic and
the European Union. The device has been tested and is supplied in working order. To keep the de-
vice in this condition, it is necessary to adhere to the following safety and maintenance instructions.
Never remove the device cover if the relay terminals are connected to the electrical network!
Using the device in a manner other than prescribed by the manufacturer may cause its safeguards
to fail!
The power supply outlet or disconnection point must be freely accessible.
The device must not be used in particular under any of the following conditions:
• The device is noticeably damaged
• The device does not function properly
• Unfastened parts can move inside
the device
• The device has been exposed to
moisture or rain
• The device has been serviced by
unauthorized personnel
• The power adapter or power supply cable
are noticeably damaged
• If the device is used in a manner other than
designed for, the protection provided by the
device may fail.
• The local electrical system must include
a power switch or a circuit breaker and
overcurrent protection.
The manufacturer warrants the device only if it is powered by the supplied power adapter or an
approved power supply.
If you have any problems with installing or operating the device, please contact technical support:
HW group s. r. o.
http://www.hw-group.com
E-mail: [e-mail]
Phone: [phone]
Formanská 296
Prague, 149 00
Czech Republic
When contacting technical support, please keep at hand the exact type of your device (at the type plate)
and, if possible, the firmware version (see later in this manual).
Ares LTE family
Ares LTE monitors the readings of connected sensors. When a value reaches the alarm threshold,
the device sends an e-mail or a text message (SMS), or dials specified numbers.
Use the SensDesk portal to configure the Ares LTE, send alarms or display graphs.
Ares LTE products are ready for remote mass deployment using FOTA (Firmware Over The Air).

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Ares LTE 3
Table of contents
Table of contents
Safety information 2
Basic features 4
Description of connectors and connections 5
Specifications 6
First steps 7
Inputs 8
Outputs 8
Sensors 9
SMS 9
Email 10
Advanced settings 11
General 11
Inputs 13
Outputs 14
Sensors 15
Time 16
SMS 17
SMS template 18
Email 19
Email templ. 20
GPRS / Internet 21
Portal 22
Logger 24
System 25
Connecting to the Portal 26
How to reduce operating costs 30
Special functions 30
Text message commands 30
Configuration SMS 31
Troubleshooting 31
Internal memory size 32
1-Wire UNI sensors 32
Customizing user messages 33
Format and datalog description 33
Mechanical parameters 34

Ares LTE
4
Basic features
• Dual band GSM/GPRS modem (900/1800 MHz) with 3G (WCDMA) support and LTE
• Number of 1-Wire sensors:
• Ares 10 LTE – 3
• Ares 12 LTE – 14
• External antenna
• Support for PIN-protected SIM
• Alarm alerts
• SMS (up to 5 phone numbers)
• Ringing a specified number (up to 5 phone numbers)
• E-mail (up to 5 addresses) with selectable priority
• User templates for SMS and e-mail alarms (different for each sensor)
• Periodic reminders about active alarms
• Per-sensor hysteresis settings
• Logs periodically e-mailed to up to 5 addresses (independent from alarm addresses) with
selectable priority
• Configurable global interval for storing measured values (15 minutes by default)
• Support for portal-based solutions with the HWg-PUSH protocol
• Periodic data transfer
• Data transfer when values differ by more than the specified tolerance
• Status request
• SMS from a predefined number
• SMS from any number containing a password
• Ringing the device from a predefined number
• Internal memory for measured values: 2 MB – 170,000 records
• Simple configuration with an intuitive Windows utility
• Connects to PC over USB without special drivers (Mass Storage, HID)
• Power failure indication through a virtual input (supports alarms)
• Battery status indication (supports alarms)*
• Option to activate/deactivate GPRS when roaming. SMS alarms and control still 100% functional
• Wall mount, DIN rail mount options
• Firmware upgrade over USB or GPRS (On the Fly – Over the Air)
• Upgrade can be started with a SMS command
• Logging stops when Ares LTE is connected to USB
• Sensors are automatically detected when the device is turned on
• Alarm information available immediately after powering up
*Applies to Ares12 LTE only.
Basic features

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Ares LTE 5
Description of connectors and connections
Identical for Ares 10 LTE.
Description of connectors and connections
LED indicators
• Alarm (red) – indicates alarm status. One or more sen-
sors read outside of the allowed range, or an alarm at
one or more inputs (2× Digital Inputs or external power
supply indication).
• Modem (blue) – informs about GPRS connection.
• Fast blinking – GPRS connection is being established.
• On – connection established.
• Slow/occassional blinking – communication takes place.
• Status (yellow)
• Fast blinking – GSM connection is being established.
• Blinking 1× / second – device works normally.
• Power (green) – power is connected. Blinks when the
device runs on battery*.
Inputs
2× Digital Input for connecting a voltage-free (dry) contact.
Logic 0 (contact open) when the resistance between
terminals is greater than 15kOhm. Logic 1 (closed con-
tact) when the resistance is less than 2.7 kOhm. Resis-
tances between these values are undefined.
Power
Power supply 9-30V / 500 mA can be connected to the
power terminals or the power barrel connector. The ter-
minals and the connector are interconnected and can
NOT be used to connect two different power sources
(e.g. adapter and back-up battery*).
Sensors
2× independent port for connecting 1-Wire sensors, with support for 1-Wire UNI. Each port can
be connected to a bus, maximum length is 60 m. The total number of supported sensors is
adevice-wide limitation, the sensors can be connected to one port or distributed among both
ports in any way.
Caution: Depending on the consumption of connected sensors the use of an active hub may be necessa-
ry – see chapter 1-Wire UNI Sensors.
Sim Card
Standard Plug-in SIM.
GSM
SMA connector for an external antenna. The external antenna needs to be QuadBand-capable
and equipped with a male SMA connector. External antenna is required for proper operation of
the device.
*Applies to Ares12 LTE only.

Ares LTE
6
Specifications
Specifications
Connection
Interface
FDD LTE bands: B1/B3/B5/B7/B8/B20
WCDMA bands: B1/B5/B8
GSM bands: 900/1800 GPRS multi-slot class 12
Class 4 (33dBm +
-2dB) for GSM900
Class 1 (30dBm +
-2dB) for DCS1800
Class E2 (27dBm +
-3dB) for GSM900 8-PSK
Class E2 (26dBm +
-3dB) for DCS1800 8-PSK
Class 3 (24dBm +1/-3dB) for WCDMA bands
Class 3 (23dBm +
-2dB) for LTE FDD bands
Supported protocols IP: TCP, UDP, HTTP, SNTP, SMTP, HWg-PUSH
Sensors
Type HWg original accessories: 1-Wire & 1-Wire UNI
Connector RJ11 (1-Wire Bus)
Sensors Ares 10 LTE– up to 3 sensors
Ares 12 LTE – up to 14 sensors
Sensor distance Up to 60m
Dry contact inputs
Port I1, I2
Type Digital Input (supports NO/NC Dry contact)
Sensitivity 1 (On) = 0-500 Ω(Right pin on the terminal block can be connected to 12V GND)
Max. distance Up to 50m
Power input
Port 9–30V DC
Type Main device power input (typically 500mA)
Connector Jack (barrel, inner 2.1mm outer 5.5 mm) +Terminal Block
Accumulator Operation for approx. 24 hours (only Ares 12 LTE)
Physical parameters
Temperature range Operating: 5 to +50°C (+41 to +122°F)
Storage: -25 to +85°C (-13 to +185°F)
Dimensions/Weight 76 × 93 × 31 mm/150g
EMC CE - EN 55022, EN 55024, EN 61000

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Ares LTE 7
First steps
Connect Ares LTE to PC with an USB cable and open the ARES disk that appears. Double-click
the AresConf application to start it. The General tab appears and shows the device status:
This tab gives information about sensors and digital inputs, together with graphical symbols
for quick overview.
You can set the Device Name and the unit of temperature (°C, °F, K) here. The temperature unit
changes about 5 seconds after pressing Save.
When starting the device for the first time, pay attention to the mobile network connection
and signal strength information. If the signal is too weak, relocate the antenna. If the modem
is unable to log in to the GSM network, check the PIN security code settings of the SIM. For
details, see Advanced settings.
All deviations from normal are indicated graphically:
Sensor disconnected
(Alarm)
Sensor (Digital Input) out
of range, upper threshold
exceeded (Alarm)
Sensor (Digital Input) out
of range, lower threshold
exceeded (Alarm)
Sensor connected,
value within Safe Range
(no Alarm)
First steps
General

Ares LTE
8
Inputs
Use this tab to configure basic properties of digital inputs:
• Clear All Counters – sets all counters to zero value.
• Save – saves all changes.
First steps
Outputs
It is possible to connect the External Outputs module via the 1-Wire UNI interface to the Ares12
LTE device.
• Find Outputs – detects external outputs module. By default, outputs are detected only when the
unit is powered up. Later connected outputs must be detected manually. Detected outputs are
automatically added to the list.
• Delete All Outputs – deletes all discovered outputs.
• Save – saves all changes.

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Ares LTE 9
Sensors
Use this tab to configure basic properties of sensors:
• Del – removes the sensor from the list (e.g. when the sensor is disconnected). If the sensor
remains physically connected, it will be detected again when the Ares LTE unit is restarted.
Sensor no. 65535 is a system entry and cannot be deleted.
• Find Sensors – detects all connected sensors. By default, sensors are detected only when the
unit is powered up. Sensors connected later must be discovered manually. Detected sensors
are automatically added to the list.
• Delete All Sensors – deletes all discovered sensors. System entry Sensor no. 65535 can't be deleted.
• Save – saves all changes.
SMS
Use this tab to configure alarm text message (SMS) recipients. Each recipient phone number is
also authorized to request information from Ares 12 LTE by dialing the unit's phone number and
to send SMS commands without a password (see Advanced settings).
First steps

Ares LTE
10
Email
Use this tab to configure alarm e-mail recipients and parameters.
• Recipient 1-5 – e-mail addresses of recipients for alarm e-mails.
• SMTP Server – IP address or host name of the SMTP server to use for sending e-mail.*
• SMTP Port – TCP port where the SMTP server listens.*
• Username – username for authentication to the SMTP server.*
• Password – password for authentication to the SMTP server.*
• Secure Connection (SSL): No/STARTTLS – enables encrypted authentication.*
• Outgoing Email Address – sender e-mail address. E-mails will be sent to the recipients from
this address.
• Subject – subject prefix. Useful for adding a keyword to the e-mail subject in order to simplify
mail filtering.
• Report End of Alarm – users will be also informed when an alarm ends (global setting).
• Send Test Email – sends a test e-mail to all listed recipients.
• Save – saves all changes.
*Ask your network administrator or mobile carrier for this information.
First steps
• Recipient 1-5 – phone numbers where to send alarm text messages (SMS).
• Ring-out – upon alarm, dial the given number. The phone rings for 15 seconds, or until the
call is refused.
• Report End of Alarm – users will be also informed when an alarm ends (global setting).
• Send Test SMS – sends a test SMS to all configured numbers.
• Save – saves all changes.