Hypercharge home LEVEL 2 User manual

Installation Instructions
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TABLE OF CONTENTS
1. IMPORTANT SAFETY INSTRUCTIONS ....................................2
2. PRODUCT INTRODUCTIONS....................................................6
3. VERIFY CONTENTS...................................................................8
4. GATHER TOOLS ......................................................................10
5. PLAN THE MOUNTING............................................................11
6. MOUNT THE CHARGING STATION ........................................12
7. PLUG INTO WALL ...................................................................13
8. OPERATING HYPERCHARGE HOME.....................................14
9. LIGHT CODES..........................................................................16
10. WARRANTY AND MAINTENANCE........................................18
1

WARNING & CAUTION
1.2 Installation Requirements
REQUIREMENT: A NEMA 14-50 outlet connected to a dedicated 40A or 50A circuit breaker is
required BEFORE installation of the Hypercharge Home charger.
WARNING: If you do not have a NEMA 14-50 outlet, consult a qualified electrical contractor to have
a NEMA 14-50 outlet installed in accordance with local electrical code.
CAUTION: The device shall be mounted at height between 600 mm and 1200 mm from ground.
CAUTION: Please keep the charger in a clean area with low humidity. Not recommended to be
installed in coastal environments with high humidity or high dust.
1.3 Daily Maintenance
CAUTION: Avoid moisture or water in the charger. If there is water or moisture ingress in the
charger, it is necessary to immediately power off to avoid immediate danger, and notify the
professionals to carry out maintenance before next use.
CAUTION: Please use the charger properly. Do not hit or press hard on the enclosure. If it is
damaged, please contact a professional technician.
CAUTION: Avoid placing the charger near hot objects and at high temperature locations and away
from dangerous substances such as flammable gases and corrosive materials.
CAUTION: Do not put heavy objects on the charger to avoid danger.
2 3
1. Important Safety Instructions
1.1 Overall Warnings & Cautions
WARNING: To avoid fire, injury or death, carefully read and follow the instructions during
installation, operation and maintenance.
- DO NOT put fingers into the electric vehicle connector.
- DO NOT use this product if the flexible power cord or EV cable is frayed, insulation-broken, or
any other signs of damage.
- DO NOT use this product if the enclosure or the EV connector is broken, cracked, open, or
shows any other indication of damage.
- DO NOT remove cover or attempt to open the enclosure because of risk of electric shock.
WARNING: This device should be supervised when used around children.
WARNING: This device must be grounded.
WARNING: To avoid a risk of fire or electric shock, do not use this device with an extension cord.
WARNING: To reduce the risk of fire, connect only to a circuit provided branch circuit over-current
protection in accordance with the CSA C22.1–15 Canadian Electrical Code, Part 1 (Canada) or
NOM-001-SEDE Electrical installations (utility) (Mexico) or ANSI / NFPA 70 National Electrical
Code (USA).
WARNING & CAUTION

4 5
1. Consignes De Sécurité Importantes
1.1 Avertissement & Mise En Garde Généraux
AVERTISSEMENT : Pour éviter les risques d’incendie, de blessure ou de mort, il faut lire et suivre
soigneusement les instructions pendant l’installation, l’utilisation et l’entretien.
- Ne mettez pas les doigts dans le connecteur du véhicule électrique.
- N'utilisez pas ce produit si le cordon d'alimentation flexible ou le câble EV est effiloché, isoléou
présentant tout autre signe de dommage.
- N'utilisez pas ce produit si le boitier ou le connecteur EV est casse, fissure ouvert ou montre
toute autre indication de dommage.
Ne retirez pas le couvercle et n'essayez pas d'ouvrir le boitier en raison du risque de choc
electrique
AVERTISSEMENT : Cet appareil doit être surveillé lorsqu'il est utilisé à proximité d'enfants.
AVERTISSEMENT : Cet appareil doit être mis à la terre.
AVERTISSEMENT : Pour éviter tout risque d'incendie ou de choc électrique, n'utilisez pas cet
appareil avec une rallonge électrique.
AVERTISSEMENT : Pour réduire les risques d'incendie, ne connecter qu'à un circuit protection
contre les surintensités des circuits de dérivation conformément à la norme canadienne CSA
C22.1-15 Code électrique, partie 1 (Canada) ou NOM-001-SEDE Installations électriques
(Mexique) ou ANSI / NFPA 70 National Electrical Code (États-Unis).
WARNING & CAUTION
1.2 Exigence Avant L’installation
EXIGENCE: Une prise NEMA 14-50 connectée à un disjoncteur dédié de 40 A ou 50 A est requise
AVANT l'installation du chargeur Hypercharge Maison.
AVERTISSEMENT : Si vous n'avez pas de prise NEMA 14-50, consultez un entrepreneur en
électricité qualifié pour faire installer une prise NEMA 14-50 conformément au code électrique local.
MISE EN GARDE : Cet appareil doit être monté à une hauteur entre 600 mm et 1200 mm du sol.
MISE EN GARDE : Veuillez conserver le chargeur dans un endroit propre et peu humide. Il n’est
pas recommandé de l'installer dans des environnements côtiers à forte humidité ou àforte
poussière.
1.3 Entretien Quotidien
MISE EN GARDE : Évitez l'humidité ou l'eau dans le chargeur. En cas d'infiltration d'eau ou
d'humidité dans le chargeur, il est nécessaire de l'éteindre immédiatement pour éviter tout danger
immédiat et d'avertir le personnel professionnel d'effectuer l'entretien avant la prochaine utilisation.
MISE EN GARDE : Veuillez utiliser le chargeur correctement. Ne frappez pas ou n'appuyez pas
trop fort sur le boîtier. Si le boîtier est endommagé, veuillez contacter un technicien professionnel.
MISE EN GARDE : Évitez de placer le chargeur à proximité d'objets chauds et à des endroits à
haute température et loin de substances dangereuses telles que des gaz inflammables et des
matériaux corrosifs.
MISE EN GARDE : Ne placez pas d'objets lourds sur le chargeur pour éviter tout danger.
WARNING & CAUTION

2. Product Introductions
CAUTION: Avoid placing Hypercharge Home near hot objects, high temperature locations,
and away from dangerous substances such as flammable gases and corrosive materials.
2.1 Basic Interface 2.2 Basic Dimension
Enclosure
Power
Indicator
Charging
Status
Indicator
Rear Notch
Charging
Cable
AC Power
Cable
Wall-Mounted Bracket
8.661inch
8.661inch
3.740inch
φ
5.040inch
3.268inch
0.355inch
6 7
2.3 Specifications
HC1117-JT (EVC27)
32A
60 Hz
Undervoltage, Overvoltage, Residual Current, Surge, Ground Fault
Over Current, Over Temperature, Control Pilot Fault
SAE J1772 AC Charging Connector
-40°C to 70°C / -40°F to 158°F
-30°C to 50°C / -22°F to 122°F
Up to 95% non-condensing
Up to 95% non-condensing
18ft
Type 3 Enclosure
Wall-Mounted
200-240 VAC
Model Number
Rated Input Voltage
Rated Output Current
AC Power Frequency
Input Protection
Output Protection
Output Interface
Storage Temperature
Operation Temperature
Relative Operation Humidity
Relative Storage Humidity
Cable Length
Protection Level
Installation Type

8 9
1 1
1
1
4
1
1
2
4
1
2
3
4
5
6
7
8
9
Hypercharge Home With attached input power cable and
output charging cable
Please read carefully before use
For mounting Hypercharge Home to
the wall / structure
For securing Hypercharge Home to
the Mounting Bracket
For installing the Mounting Bracket
to the wall / structure
For tightening M5 Screws
For easy drilling of 4 screws holes
for wall-mounted bracket
For installing the Holster Bracket to
the wall / structure
For securing the Plug Holster to the
Holster Bracket
User Manual
Wall-Mounted Bracket
M5 Anti-Theft Round
Head Screws
M6 Hexagonal Expansion
Screws
Allen Wrench
Corrugated Mounting
Template
M6 Anti-Theft Hexagonal
Expansion Screws
M5 Anti-Theft Countersunk
Head Screws
1
1
10
11
For mounting the Plug Holster to the
wall / structure
For allowing the plugs to be neatly
and safely stored when not in use
Holster Bracket
Plug Holster
Product Name DescriptionNo. Quantity
3. Verify Contents
Check the box to ensure you have this installation guide and these parts:
1 2 3
7 8 9 10
11
4 5 6
Wall-Mounted Bracket
Installation Instructions

10 11
5. Plan The Mounting
WARNING: In areas with frequent thunderstorms, add surge protection at the service
panel for all circuits. Ensure all power and ground connections, especially those at the
breaker and bus bar, are clean and tight.
Select the approproate mounting location for the charger
and holster:
I. Choose a mounting location that is within 3 feet (1000
mm) of your NEMA 14-50 outlet, and that allows the
charging cable to reach the car's charging port while still
providing slack.
II. The device must be anchored into a mounting location
such as a 2” x 6” stud or solid wall.
III. The device shall be mounted at height between 2 feet
(600 mm) and 4 feet (1200 mm) from the ground.
STEP 1
Install wall-mounted bracket for the charger: Use 4
Hexagonal Expansion Screws to secure the wall-mounted
bracket (use anti-theft hexagonal expansion screws) to the
wall. If mounting on a wood surface or drywall, use similarly
sized wood screws and/or drywall anchors. Ensure the
brackets are level.
STEP 2
4. Gather Tools
Before installing Hypercharge Home, you will need the following tools:
1. Adjustable Wrench
2. Level
3. Pencil or marker
4. Drill
4
2
1
3

12 13
6. Mount the Charging Station and Holster
Mount charger on wall-mounted bracket: Align the rear notch of
charger with the wall-mounted bracket and fit the screw holes of
the right and left side.
Secure charger onto wall-mounted bracket: Tighten two M5
anti-theft screws.
STEP 3
STEP 4
7. Plug into Wall
STEP 7
Plug charger into NEMA 14-50 outlet: If the circuit breaker
for this NEMA 14-50 outlet was turned off, turn it back on.
Follow the instructions on the next page to operate the
Hypercharge Home.
Install wall-mounted bracket for holster: Drill 4 screw holes with a diameter of 0.33” and a depth of
2.2”. Use 4 holster bracket screws (M6*50mm external hexagon expansion screws) to secure the
holster bracket on the wall, then level the brackets. If mounting on a wood surface or drywall, use
similarly sized wood screws and/or drywall anchors.
STEP 5
Secure holster onto wall-mounted bracket: Tighten one plug
holster screws (M5*16mm anti-theft screws) to complete the
installation.
STEP 6

14 15
8. Operating Hypercharge Home
8.1 Operating Steps
Power on and Standby:
After being powered on, all indicator colours — blue (READY),
green (CHARGE), and red (FAULT) — will briefly appear. Once
ready, the status indicator will turn solid blue (READY), indicating
that Hypercharge Home is in standby and ready for use.
WARNING: Hypercharge Home is for adult use only.
CAUTION: Do not put heavy objects on Hypercharge Home.
CAUTION: Please operate Hypercharge Home correctly. Avoid striking or applying
excessive force to the enclosure. If the casing is damaged, do not use.
STEP 1
To Start Charging:
Plug the charging connector into the vehicle.
STEP 2
Charging in Progress:
When the status indicator light starts to flash green (CHARGE),
Hypercharge Home is actively charging your vehicle.
● If the status indicator light is red (FAULT), remove the charging
connector from the vehicle and plug it in again.
● If the status indicator light is still red, please refer to "Error and Warning
Messages".
STEP 3
Charging Complete:
When charging is complete, the status indicator will turn
solid green (CHARGE). Remove the charging connector
from the vehicle.
STEP 4

9. Light Codes
Solid Blue
Standby,
waiting to plug
in
Solid Green
Waiting to
charge,
communicating
with vehicle
Green Blinking
Charging in
progress
Solid Green
Finished
charging
Solid Red
Fault
9.1 Power Indicator
Light Off
Power Off
Solid Blue
Power On
9.2 Status Indicator
16 17
9.3 Error and Warning Messages
Red
1 flash followed by 3 sec pause
2 flashes followed by 3 sec pause
3 flashes followed by 3 sec pause
4 flashes followed by 3 sec pause
5 flashes followed by 3 sec pause
6 flashes followed by 3 sec pause
7 flashes followed by 3 sec pauses
Fault Status
Voltmeter fault
Control pilot fault
Input Undervoltage
Input Overvoltage
OTP
OCP
Ground fault
8 flashes followed by 3 sec pausesRelay fault
9 flashes followed by 3 sec pausesRCD abnormal
10 flashes followed by 3 sec pauses
RCD self-test fault

18 19
10. Warranty and Maintenance
• The warranty period for this charger is two years.
• During the warranty period for any malfunction under normal use according to the User Manual and
Service Instructions (to be determined by certified maintenance technicians of sellers), the product
shall be repaired free of charge. Except for the following situations, the charger shall be subject to the
above warranty terms:
1. The warranty certificate cannot be provided or the contents of the warranty certificate are modified or
inconsistent with the label indication of the repaired product.
2. Those who are unable to provide valid proof of purchase.
3. Those who exceed the manufacturer's specified warranty period.
4. Those who damage the product due to not following the product service instruction for use,
maintenance and storage.
5. Damage or malfunction caused by external object entering.
6. Unauthorized repair, disassembly or modification.
7. Damage caused by force majeure (such as lightning, excessive voltage, earthquake, fire, flood, etc.).
8. Malfunction and damage caused by other unavoidable external factors. Malfunction and damage
caused by improper use of equipment, such as water or other solutions entering into the equipment.
9. Malfunction and damage caused by the grid power supply and voltage which is not specified for use
with the charger equipment.
The above guarantees shall be made solely, and no other express or implied warranties shall be made
(including the implied warranties of merchant ability, particular and applicable reason- ableness and
adaptability, etc.) whether in the contract, civil negligence, or other aspects, the Company shall not be
responsible for any special, incidental or consequential damages.