IBM International ISDN User manual

IBM International ISDN PC Card
User’s Guide

2ISDN PC Card – Declaration of CE Conformity
Declaration of CE Conformity
The manufacturer AVM GmbH
Address Alt-Moabit 95
D-10559 Berlin
herewith declares that the product
Type SDN-Controller
Product BM nternational SDN PC Card
complies with the following directives:
The following norms were consulted to assess conformity:
lCTR 3/1994.11.18
lEN 55022/9.98 Class B
EN 55024/9.98
lEN 60950/1992+A1+A2+A3+A4+A11
EN 41003/1993
The CE symbol confirms that this product conforms with the
above mentioned norms and regulations.
Berlin, 16.03.2000 Peter Faxel, Technical Director
l1991/5/EC Radio equipment and telecommunica-
tions terminal equipment
l89/336/EEC EMC Directive:
Electromagnetic Compatibility
l73/23/EEC Low Voltage Directive:
Electrical equipment designed for use
within certain voltage limits

ISDN PC Card – Contents 3
Contents
1 Welcome to the IBM International ISDN P ard! 9
2 How the IBM International ISDN P ard
Installation Software D Is Organized 11
3 Before You Install the IBM International ISDN
P ard 12
4 Installing the Device Drivers in Windows® 95 14
4.1 Outline of the nstallation Process for Windows 95 . . . . . . 14
4.2 Determining the Windows 95 Version in Use. . . . . . . . . . . . 14
4.3 Removing any PCMC A Support Software . . . . . . . . . . . . . . 15
4.4 Upgrading Dial-Up Networking for Windows 95 . . . . . . . . . 18
4.5 nstalling the BM nternational SDN PC Card
in Windows 95 Service Release 1 . . . . . . . . . . . . . . . . . . . . . 21
4.6 nstalling the BM nternational SDN PC Card
in Windows 95 Service Release 2.x . . . . . . . . . . . . . . . . . . . 23
4.7 ND S WAN CAP Driver nstallation in Windows 95 . . . . . . . 26
5 Installing the Device Drivers in Windows® 98 29
5.1 Outline of the nstallation Process for Windows 98 . . . . . . 29
5.2 nstalling the BM nternational SDN PC Card
in Windows 98. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.3 ND S WAN CAP Driver nstallation in Windows 98 . . . . . . . 32
6 Installing the Device Drivers
in Windows® Millennium Edition 35
6.1 Outline of the nstallation Process
for Windows Millennium Edition . . . . . . . . . . . . . . . . . . . . . 35
6.2 nstalling the BM nternational SDN PC Card
in Windows Millennium Edition . . . . . . . . . . . . . . . . . . . . . . 35
6.3 ND S WAN CAP Driver nstallation
in Windows® Millennium Edition . . . . . . . . . . . . . . . . . . . . 38

4ISDN PC Card – Contents
7 Installing the Device Drivers
in Windows® NT® 4.0 Workstation 41
7.1 Outline of the nstallation Process
for Windows NT 4.0 Workstation. . . . . . . . . . . . . . . . . . . . . . 41
7.2 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.3 Checking the PCMC A Support Software
for Windows NT 4.0 Workstation. . . . . . . . . . . . . . . . . . . . . . 42
7.4 nstalling the BM nternational SDN PC Card
in Windows NT 4.0 Workstation . . . . . . . . . . . . . . . . . . . . . . 44
7.5 Checking and nstalling Remote Access Service . . . . . . . . .49
7.6 nstalling the ND S WAN CAP Drivers. . . . . . . . . . . . . . . . . . 53
8 Installing the Device Drivers in Windows® 2000
Professional 55
8.1 Outline of the nstallation Process for Windows 2000
Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
8.2 nstalling the Device Drivers in Windows 2000
Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9 Installing the Device Drivers in Windows® XP
Home Edition and Professional 60
9.1 Outline of the nstallation Process for Windows XP
Home Edition and Professional . . . . . . . . . . . . . . . . . . . . . .60
9.2 nstalling the Device Drivers in Windows XP
Home Edition and Professional . . . . . . . . . . . . . . . . . . . . . . 61
10 onfiguration and Diagnostics
of the IBM International ISDN P ard 64
10.1 Changing the Switch Type . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
10.2 Configuring Multiple Subscriber Numbers (MSNs) . . . . . . . 71
10.3 Running the Diagnostics in Windows 95/98/
Millennium Edition und Windows NT 4.0 Workstation . . . . 78
11 Implementations of the IBM International ISDN
P ard 80
11.1 nstalling cFos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
11.2 Setting Up nternet Access . . . . . . . . . . . . . . . . . . . . . . . . . 106
11.3 Using CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

ISDN PC Card – Contents 5
11.4 Using AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
11.5 Using Symantec’s WinFax PRO . . . . . . . . . . . . . . . . . . . . . . 147
11.6 BM D ALs Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
11.7 Using SDNWatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
11.8 nstalling CardWizard(TM) 5.20 for Windows NT 4.0
Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
12 Removing the IBM International ISDN P ard 161
12.1 Removing the BM SDN PC Card from Windows 95,
Windows 98 and Windows Millennium Edition. . . . . . . . . 161
12.2 Removing the BM SDN PC Card from Windows NT 4.0
Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
12.3 Removing the SDN PC Card from Windows 2000
Professional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
12.4 Removing the SDN PC Card from Windows XP
Home Edition and Professional . . . . . . . . . . . . . . . . . . . . . 168
13 Using NDIS 169
13.1 Using ND S in Windows 95, Windows 98
and Windows Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
13.2 Using ND S in Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 181
14 The Tools Folder 193
15 Appendix A: Package ontents 194
16 Appendix B: Product Features 195
17 Appendix : A Brief ISDN Glossary 197
18 Appendix D: Troubleshooting
and Frequently Asked Questions 209
19 Appendix E: Help and Service Information 215
20 Appendix F: Product Warranties and Notices 218

6ISDN PC Card – Preface
Preface
Second Edition (December 2001)
Note: Before using this guide and the product it docum-
ments, be sure to read the information under “Ap-
pendix A: Package Contents” on page 194, “Appen-
dix E: Help and Service nformation” on page 215,
and “Appendix F: Product Warranties and Notices”
on page 218.
Note: Any references in this publication to non- BM web
sites are provided for convenience only and do not
in any way constitute an endorsement of those web
sites. The materials at those web sites are not part
of the materials for this BM product, and use of
those web sites is at your own risk.

ISDN PC Card – Important Safety Information 7
Important Safety Information
This SDN PC Card is designed only for use in Personal Com-
puters that have installation instructions describing user in-
stallation of PC Cards in PCMC A slots.
Electrical current from power and ISDN communication ca-
bles is hazardous. To avoid shock hazards, connect and dis-
connect cables as shown below when installin , movin , or
openin the covers of this product or attached devices. The
power cord must be used with a properly rounded outlet.

ISDN PC Card – Important Safety Information
To avoid shock hazards, do not connect or disconnect any ca-
bles or perform installation, maintenance, or reconfi uration
of this product durin an electrical storm.
To avoid shock hazards:
•The power cord must be connected to a properly wired
and grounded receptacle.
•Any equipment to which this product is to be attached
must also be connected to properly wired receptacles.
This is a hi h-performance ISDN adapter. Prolon ed hi h-
speed data transfers will result in the ISDN adapter becom-
in noticeably warm. If you need to remove the ISDN adapter
immediately after prolon ed operation and you are uncom-
fortable with handlin the ISDN adapter while it is warm,
eject the ISDN adapter from the PCMCIA slot and let it cool
for about 15 seconds before handlin it.

Welcome to the IBM International ISDN PC Card!
ISDN PC Card – 1 Welcome to the IBM International ISDN PC Card! 9
1 Welcome to the IBM
International ISDN PC Card!
Welcome to the BM nternational SDN PC Card. Thank you
for choosing this product.
The BM nternational SDN PC Card is a passive SDN adap-
ter in PCMC A (credit-card size) format. t was designed for
SDN basic-rate interfaces, and can be used with one B chan-
nel at a rate of 64 kbit/s or, for multilink connections with
two B channels simultaneously (multilink connections,) at
128 kbit/s .
The IBM International ISDN PC Card is fully CAPI 2.0-com liant.
The adapter can be installed and operated in Microsoft®
Windows® 95, Windows® 98, Windows® NT 4.0 Worksta-
tion, Windows® 2000 Professional and Windows® Millenni-
um Edition.
For more information on how to install and use the adapter,
please see the corresponding sections in this manual. For
further assistance, please refer to the telephone numbers in-
cluded in “Appendix E: Help and Service nformation” on

Welcome to the IBM International ISDN PC Card!
10 ISDN PC Card – 1 Welcome to the IBM International ISDN PC Card!
page 215 . f you need additional assistance, please contact
your nearest BM dealer or, if possible, consult the following
nternet site:
Note: f the national language version of the BM Personal
Computing Web Site is not available or not working, you can
use the English language version at
http://www.pc.ibm.com/pc/support
IBM Personal omputing
Support Web Site
Language
URL
English http://www.ibm.com/pc/support
German http://www.ibm.com/pc/support/de
French http://www.ibm.com/pc/support/fr
talian http://www.ibm.com/pc/support/it
Spanish http://www.ibm.com/pc/support/es

Ho the IBM International ISDN PC Card Installation Soft are CD Is Organized
ISDN PC Card – 2 Ho the IBM International ISDN PC Card Installation Soft are CD Is Organized 11
2 How the IBM International
ISDN PC Card Installation
Software CD Is Organized
The BM nternational SDN PC Card nstallation Software CD
contains the following directories:
For device driver updates, see the PCD support web site at
http://www.pc.ibm.com/support
Double click underneath the Browse menu on the link called
“Options”. n the “Category” list, select “Communication
Adapters”. n the “Subcategory” list, select “ SDN”. From the
“Option” list, select “09N3606 nternational SDN PC Card”.
\PORT CAP Port Drivers for Windows 95, Windows 98,
Windows NT, and Windows 2000
\TOOLS Tools, patches and updates
\W N2000 CAP 2.0-compliant device drivers for the BM nter-
national SDN PC Card for Windows 2000 Professio-
nal
\W N95 CAP 2.0-compliant device drivers for the BM nter-
national SDN PC Card for Windows 95
\W N98 CAP 2.0-compliant device drivers for the BM nter-
national SDN PC Card for Windows 98
\W NNT CAP 2.0-compliant device drivers for the BM nter-
national SDN PC Card for Windows NT 4.0 Worksta-
tion

Before You Install the IBM International ISDN PC Card
12 ISDN PC Card – 3 Before You Install the IBM International ISDN PC Card
3 Before You Install the IBM
International ISDN PC Card
Before installing your BM nternational SDN PC Card, make
sure your operating system is up to date. Refer to the follow-
ing web sites if possible:
The Microsoft® Windows® 95 update page:
http://www.microsoft.com/windows95/
downloads/
The Microsoft® Dial-Up Networking 1.3 update download
page for Windows 95:
http://www.microsoft.com/windows95/
downloads/contents/wurecommended/
s_wunetworking/dun13win95/license.asp
The Microsoft® Windows® 98 update page:
http://www.microsoft.com/windows98/
downloads/corporate.asp
The Microsoft® Windows® 2000 update page:
http://www.microsoft.com/windows2000/
downloads/
The Microsoft® Windows® Millennium Edition home page:
http://www.microsoft.com/windowsme/
The Microsoft® download home page:
http://www.microsoft.com/downloads/
For further assistance regarding the installation of specific
patches or updates for any Microsoft Windows operating sys-
tem, contact either Microsoft or your computer manufactu-
rer's help desk.
Be sure to have the user's manual or installation guide for
your computer available for quick reference.

Before You Install the IBM International ISDN PC Card
ISDN PC Card – 3 Before You Install the IBM International ISDN PC Card 13
Also keep the original Windows 95, Windows 98, Windows
Millennium Edition, Windows NT 4.0 Workstation, or Win-
dows 2000 CD at hand when installing the device drivers or
software.
f you do not have a CD for your operating system, check
whether the required .CAB files for Windows 95 or 98 or Mil-
lennium Edition Setup are installed on the hard disk of your
computer.
f you are using Windows NT 4.0 Workstation or Windows
2000 Professional, check whether your hard disk contains
the 386 directory and its sub-directories from the original
CDs.
f this is not the case, or if you require assistance to find the
Setup files in question, contact the manufacturer of your
computer or your T department specialist.

Installing the Device Drivers in Windo s® 95
14 ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95
4 Installing the Device Drivers
in Windows® 95
4.1 Outline of the Installation Process for
Windows 95
The device drivers for the BM nternational SDN PC Card are
installed in two steps:
1. nstall the CAP 2.0-compliant device drivers
2. nstall the ND S WAN CAP drivers
The following section explains in detail the prerequisites for
the device driver installation, and how to perform the instal-
lation on your specific version of Windows 95.
4.2 Determining the Windows 95 Version
in Use
Before you begin installing the BM nternational SDN PC
Card in Windows 95, check which version of Windows 95 you
are using. For this purpose Microsoft has released the follow-
ing instructions for determining the Windows 95 version on
its technical support web site:
To determine the version of Windows 95 you are running,
proceed as follows:
1. n the Control Panel, double-click the “System” icon.
2. Click the “General” tab.
3. Locate the version number under the “System” heading
and compare it with the following table:
Release Version File Dates
Windows 95 retail, OEM 400.95 11/07/95
Windows 95 retail SP1 4.00.950A 11/07/95
OEM Service Release 1 4.00.950A 11/07/95

Removing any PCMCIA Support Soft are
ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95 15
A comprehensive, up-to-date article on this subject can be
found on the web at the following site:
http://search.support.microsoft.com
Search for the article “Q158238”.
f you are running the initial release of Windows 95 (Windows
95 retail or OEM) you must first upgrade it to Windows 95 SP1
by downloading the corresponding Service Pack for your
Windows 95 version. The Service Pack 1 can be found at
http://microsoft.com/windows/
software/localize/localize.htm.
f any of the above URLs is outdated, please contact your lo-
cal Microsoft support desk for further assistance.
4.3 Removing any PCMCIA Support
Software
Some notebook manufacturers install PCMC A support soft-
ware such as Systemsoft's® CardWizard(TM) as part of the
Windows 95 package. BM includes this program with its
Thinkpad notebook series. This section briefly describes
how to remove CardWizard(TM) from the system. This soft-
ware must be removed to ensure correct operation of the BM
nternational SDN PC Card.
1. Click “Settings / Control Panel” in the Windows “Start”
menu.
2. Double-click the “Add/Remove Programs” icon in the
Control Panel.
OEM Service Release 2 4.00.1111
(4.00.950B)
24/08/96
OEM Service Release 2.1 4.03.1212-1214
(4.00.950B)
24/08/96-27/08/97
OEM Service Release 2.5 4.03.1214
(4.00.950C)
24/08/96-18/11/97
Release Version File Dates

Removing any PCMCIA Support Soft are
16 ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95
3. n the “Add/Remove Programs Properties” window, se-
lect “SystemSoft CardWorks” in the list of installed pro-
grams.
4. Click the “Add/Remove” button to remove
CardWizard(TM).
5. Confirm that you want this software is to be completely
removed.
6. Once the removal has been completed, click the “OK”
button and then confirm that you want to restart the
computer.
7. After Windows has restarted, open the Control Panel
again by clicking “Start / Settings / Control Panel”.
8. Double-click the “System” icon and select the “Device
Manager” tab. Both PCMC A sockets are now highlight-
ed with a yellow exclamation mark in the list of devices.
Select each socket in turn and click “Remove” to remove it
from the Device Manager.

Removing any PCMCIA Support Soft are
ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95 17
Even if the PCMCIA sockets are not hi hli hted with the ex-
clamation mark, you must remove them, and follow the in-
structions in this chapter.
Make sure that you have removed both sockets !
Some Windows 95 versions may show only one PCMCIA
socket instead of two.
Once you have removed the PCMC A sockets, restart your
computer.
When Windows 95 restarts, the operating system reinstalls
the drivers for the PCMC A sockets. After system start-up has
been completed, return to the “System” applet in the Control
Panel and check in the Device Manager to make sure that the
PCMC A sockets are now installed properly. f so, close the
Device Manager by clicking the “OK” button.

Upgrading Dial-Up Net orking for Windo s 95
1 ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95
The next step is to install PCMC A support in Windows 95.
Proceed as follows:
1. Double-click the “PC Card (PCMC A)” icon in the Control
Panel. Windows 95 now asks you for some information
and offers default settings. Please read the next dialog
boxes carefully and answer the questions accordingly.
2. Windows 95 prompts you to shut down your notebook.
Confirm this action by clicking “Yes”. When your note-
book has been restarted, it is ready to use PCMCA
adapters.
4.4 Upgrading Dial-Up Networking for
Windows 95
For proper operation of the BM nternational SDN PC Card
your computer must have at least Microsoft Windows 95 with
Service Pack 1 (Windows 95 version 4.00.950A) installed.
Check first whether Dial-Up Networking or any SDN accelera-
tor kit is installed:
1. Click through “Start / Settings / Control Panel” and
then double-click “Add/Remove Programs”.
2. n the first dialog, entitled “ nstall/Uninstall”, check
whether a newer version of the Microsoft Dial-Up Net-
working update is installed.
f an entry called “Dial-Up Networking Upgrade 1.2” is listed:
1. Select this entry in the list, then click the “Add/Re-
move” button to uninstall the older Dial-Up Networking
upgrade.

Upgrading Dial-Up Net orking for Windo s 95
ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95 19
2. Then restart your system and install the Microsoft Dial-
Up Networking 1.3 Upgrade from the \TOOLS\MSDUN13
directory on the CD, choosing the language subdirecto-
ry corresponding to the the language of your Windows
95 operating system.
3. Run the file MSDUN13.EXE and follow the instructions
on the screen.
If your lan ua e version is not available on the CD, you can
either install the En lish Dial-Up Networkin update or
download the desired lan ua e version from
http://www.microsoft.com/windows95/downloa
ds/contents/wurecommended/s_
wunetworking/dun13win95/license.asp
and install it on your Windows 95 computer.

Upgrading Dial-Up Net orking for Windo s 95
20 ISDN PC Card – 4 Installing the Device Drivers in Windo s® 95
f the “ nstall/Uninstall” list contains no entry for a Dial-Up
Networking update:
1. Click the “Windows Setup” tab.
2. Double-click the “Communications” icon, then deacti-
vate the “Dial-Up Networking” option.
3. Click the “OK” button to confirm the operation.
If the Microsoft ISDN 1.1 Accelerator Pack is installed on
your computer, you are prompted to confirm that you
want to remove it as well. Click “Yes” to confirm this op-
eration.
4. Restart your system and install the Microsoft Dial-Up
Networking 1.3 Upgrade from the CD directory \TOOLS\
MSDUN13, choosing the language version correspond-
ing to your Windows 95 operating system.
5. Run the file MSDUN13.EXE and follow the instructions
on the screen.
If your lan ua e version is not available on the CD you
can either install the En lish Dial-Up Networkin up-
date or download the desired lan ua e version from