IBM WebSphere DataPower 7198 User manual

WebSphere DataPower Type 7198 and 7199
Third Edition
Installation and User's Guide


WebSphere DataPower Type 7198 and 7199
Third Edition
Installation and User's Guide


Note
Before using this information and the product it supports, read the information in “Safety” on page v and, if necessary, the
language-specific information for your locale in IBM Systems: Safety Notices, G229-9054.
Before using this information and the product it supports, read the information in “Notices” on page 63.
Third Edition (September 2011)
This edition applies to IBM WebSphere DataPower SOA Appliances Type 7198 and 7199 until otherwise indicated in
new editions.
© Copyright IBM Corporation 2011.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ...............v
Guidelines for servicing electrical equipment . . . vi
Inspecting for unsafe conditions .......vii
Safety statements ............viii
Danger notices ............ix
Caution notices ............x
Labels ...............xiii
Preface ..............xv
Who should read this guide .........xv
How this guide is organized ........xv
The Resource Kit CD ...........xvi
Available documents ..........xvi
Warranty information...........xvi
Notices conventions ...........xvi
Typeface conventions ..........xvii
Chapter 1. Introducing the IBM
DataPower appliance .........1
Identifying models ............1
Specifications and features..........1
Specifications .............1
Features ...............2
Identifying components...........3
Front view ..............3
Rear view ..............7
Ethernet network configuration ........9
Type 7198 connections ..........9
Type 7199 connections ..........9
Chapter 2. Preparing for installation . . 11
Rack requirements ............11
Tool requirements ............14
Installation overview ...........14
Chapter 3. Installing the appliance in a
rack ................17
Installing rails in the rack frame .......17
Installing the appliance on the slide rails ....19
Connecting the appliance to an AC power source. . 21
Connecting the appliance to the network ....21
Chapter 4. Setting up the initial
firmware configuration ........23
Configuration requirements .........23
Hardware requirement .........23
Information requirements.........23
Firmware considerations ..........24
Considerations for operational modes ....24
Consideration for the password for the admin
account ...............24
Consideration for the license agreement ....25
Consideration for the intrusion switch ....25
Procedure 1 of 4: Connecting the serial cable to the
appliance ...............25
Procedure 2 of 4: Initializing the appliance ....27
Procedure 3 of 4: Creating users who can reset
passwords ...............28
Procedure 4 of 4: Accepting the license agreement 29
Completing the configuration ........29
Chapter 5. Diagnosing your appliance 31
Understanding LEDs ...........31
LEDs on the front panel .........31
LEDs on the rear panel .........32
Testing the hardware from the command line . . . 33
Using the diagnostic self-test ........34
Viewing status providers for sensors ......35
Chapter 6. Troubleshooting your
appliance .............37
Troubleshooting workflow .........37
Troubleshooting CRU parts .........38
Troubleshooting the fan modules ......38
Troubleshooting the power supply module . . . 38
Troubleshooting the hard disk drive module . . 39
Troubleshooting the appliance ........39
Chapter 7. Removing or replacing the
appliance or parts ..........41
Installation guidelines ...........41
Handling static-sensitive devices ......42
Returning an appliance or part .......42
Model type parts listing ..........42
7198 parts listing ............42
CRU parts listing ...........43
FRU parts listing ...........43
7199 parts listing ............44
CRU parts listing ...........44
FRU parts listing ...........46
Power cables ..............46
Turning off the appliance ..........47
Removing and replacing CRU parts ......48
Replacing a fan module .........49
Replacing a power supply module......51
Replacing a hard disk drive module .....53
Replacing an Ethernet module .......56
Removing an SFP transceiver .......58
Removing the appliance from the rack .....59
Appendix. Getting help and technical
assistance .............61
Searching knowledge bases .........61
Contacting IBM Support ..........61
Notices ..............63
Important notes .............63
© Copyright IBM Corp. 2011 iii

Electronic emission notices .........63
Federal Communications Commission (FCC)
statement ..............63
Industry Canada Compliance Statement ....64
Avis de conformité à la réglementation
d'Industrie Canada ...........64
United Kingdom telecommunications safety
requirement .............64
European Union EMC Directive conformance
statement ..............64
Japanese Voluntary Control Council for
Interference (VCCI) statement .......65
Taiwanese Class A warning statement ....65
Chinese Class A warning statement .....65
Korean Class A warning statement .....65
Russian Class A warning statement .....66
Trademarks ..............66
iv Installation and User's Guide

Safety
Before installing this product, read the Safety Information.
Arabic
Brazilian Portuguese
Antes de instalar este produto, leia as Informações de Segurança.
Chinese (simplified)
Chinese (traditional)
Croatian
Czech
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Danish
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Dutch
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Finnish
Ennen kuin asennat tämän tuotten, lue turvaohjeet kohdasta Safety
Information.
French
Avant d'installer ce produit, lisez les consignes de sécurité.
German
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Greek
Hebrew
Hungarian
Italian
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Japanese
Korean
Macedonian
© Copyright IBM Corp. 2011 v

Norwegian
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
Polish
Portuguese
Antes de instalar este produto, leia as Informações sobre Segurança.
Russian
Slovak
Slovenian
Pred namestitvijo tega proizvoda preberite Varnostne informacije.
Spanish
Antes de instalar este producto, lea la información seguridad.
Swedish
Läs säkerhetsinformationen innan du installerar den här produkten.
Guidelines for servicing electrical equipment
Observe the following guidelines when servicing electrical equipment:
vCheck the area for electrical hazards, such as moist floors, non-grounded power
extension cords, and missing safety grounds.
vUse only approved tools and test equipment. Some hand tools have handles that
are covered with a soft material that does not provide insulation from live
electrical current.
vRegularly inspect and maintain your electrical hand tools for safe operational
condition. Do not use worn or broken tools or testers.
vDo not touch the reflective surface of a dental mirror to a live electrical circuit.
The surface is conductive and can cause personal injury or equipment damage if
it touches a live electrical circuit.
vSome rubber floor mats contain small conductive fibers to decrease electrostatic
discharge. Do not use this type of mat to protect yourself from electrical shock.
vDo not work alone under hazardous conditions or near equipment that has
hazardous voltages.
vLocate the emergency power-off (EPO) switch, disconnecting switch, or electrical
outlet so that you can turn off the power quickly in the event of an electrical
accident.
vDisconnect all power before you perform a mechanical inspection, work near
power supplies, or remove or install main units.
vBefore you work on the equipment, disconnect the power cord. If you cannot
disconnect the power cord, have the customer power off the wall box that
supplies power to the equipment and lock the wall box in the off position.
vNever assume that power has been disconnected from a circuit. Check it to
make sure that it has been disconnected.
vIf you have to work on equipment that has exposed electrical circuits, observe
the following precautions:
vi Installation and User's Guide

– Make sure that another person who is familiar with the power-off controls is
near you and is available to turn off the power if necessary.
– When you are working with powered-on electrical equipment, use only one
hand. Keep the other hand in your pocket or behind your back to avoid
creating a complete circuit that could cause an electrical shock.
– When using a tester, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on a suitable rubber mat to insulate you from grounds such as metal
floor strips and equipment frames.
vUse extreme care when measuring high voltages.
vTo ensure proper grounding of components, such as power supplies, pumps,
blowers, fans, and motor generators, do not service these components outside of
their normal operating locations.
vIf an electrical accident occurs, use caution, turn off the power, and send another
person to get medical aid.
Inspecting for unsafe conditions
Note: Use this information to help you identify potential unsafe conditions in an
IBM®product that you are working on.
Each IBM product, as it was designed and manufactured, has required safety
requirements to protect users and service technicians from injury. Use good
judgment to identify potential unsafe conditions that might be caused by
attachment of non-IBM features or options that are not addressed in this section. If
you identify an unsafe condition, you must determine how serious the hazard is
and whether you must correct the problem before you work on the product.
Consider the following conditions, and the safety hazards that they present:
vElectrical hazards (especially primary power). Primary voltage on the frame can
cause serious or fatal electrical shock.
vExplosive hazards, such as a damaged CRT face or a bulging capacitor.
vMechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following
steps:
1. Make sure that the power is off and the power cords are disconnected.
2. Make sure that the exterior cover is not damaged or broken, and observe any
sharp edges.
3. Check the power cords:
vMake sure that the third-wire ground connector is in good condition. Use a
meter to measure third-wire ground continuity for 0.1 ohm or less between
the external ground pin and the frame ground.
vMake sure that the power cords are the correct type.
vMake sure that the insulation is not frayed or worn.
4. Check for pinched cables.
Safety vii

Safety statements
The safety statements in this section apply to the Type 7198 and 7199 appliances.
These statements are duplicate statements from the IBM Systems: Safety Notices
document. However, the IBM Systems: Safety Notices document provides the
complete list of all the safety notices for IBM Systems Software.
You can access the IBM Systems: Safety Notices document on the IBM WebSphere
DataPower SOA Appliances: Resource Kit CD.
viii Installation and User's Guide

Danger notices
DANGER
When working on or around the system, observe the following precautions:
Electrical voltage and current from power, telephone, and communication
cables are hazardous. To avoid a shock hazard:
vConnect power to this unit only with the IBM provided power cord. Do not
use the IBM provided power cord for any other product.
vDo not open or service any power supply assembly.
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vThe product might be equipped with multiple power cords. To remove all
hazardous voltages, disconnect all power cords.
vConnect all power cords to a properly wired and grounded electrical outlet.
Ensure that the outlet supplies proper voltage and phase rotation according
to the system rating plate.
vConnect any equipment that will be attached to this product to properly
wired outlets.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following procedures
when installing, moving, or opening covers on this product or attached
devices.
To disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the cables from the connectors.
4. Remove all cables from the devices.
To connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
vSharp edges, corners, and joints may be present in and around the system.
Use care when handling equipment to avoid cuts, scrapes, and pinching.
(D005)
Safety ix

Caution notices
CAUTION:
The battery contains lithium. To avoid possible explosion, do not burn or charge
the battery.
vDo not throw or immerse into water.
vDo not heat to more than 100° C (212° F).
vDo not repair or disassemble.
Exchange only with the IBM-approved part. Recycle or discard the battery as
instructed by local regulations. In the United States, IBM has a process for the
collection of this battery. For information, call 1-800-426-4333. Have the IBM part
number for the battery unit available when you call. (C003)
CAUTION:
Type 7198: This part or unit is heavy but has a weight smaller than 18 kg (39.7
lb). Use care when lifting, removing, or installing this part or unit. (C008)
CAUTION:
Type 7199: The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5
lb). It takes two persons to safely lift this part or unit. (C009)
> 18 kg (39.7 lb)
xInstallation and User's Guide

Use the following general safety information for all rack-mounted devices.
DANGER
Observe the following precautions when working on or around your IT rack
system:
vHeavy equipment — personal injury or equipment damage might result if
mishandled.
vAlways lower the leveling pads on the rack cabinet.
vAlways install stabilizer brackets on the rack cabinet.
vTo avoid hazardous conditions due to uneven mechanical loading, always
install the heaviest devices in the bottom of the rack cabinet. Always install
servers and optional devices starting from the bottom of the rack cabinet.
vRack-mounted devices are not to be used as shelves or work spaces. Do not
place objects on top of rack-mounted devices.
vEach rack cabinet might have more than one power cord. Be sure to
disconnect all power cords in the rack cabinet when directed to disconnect
power during servicing.
vConnect all devices installed in a rack cabinet to power devices installed in
the same rack cabinet. Do not plug a power cord from a device installed in
one rack cabinet into a power device installed in a different rack cabinet.
vAn electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.
(R001 part 1 of 2)
CAUTION:
vDo not install a unit in a rack where the internal rack ambient temperatures
will exceed the manufacturer’s recommended ambient temperature for all your
rack-mounted devices.
vDo not install a unit in a rack where the air flow is compromised. Ensure that
air flow is not blocked or reduced on any side, front, or back of a unit used
for air flow through the unit.
vConsideration should be given to the connection of the equipment to the
supply circuit so that overloading of the circuits does not compromise the
supply wiring or overcurrent protection. To provide the correct power
connection to a rack, refer to the rating labels located on the equipment in the
rack to determine the total power requirement of the supply circuit.
v(For sliding drawers) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one
drawer at a time. The rack might become unstable if you pull out more than
one drawer at a time.
v(For fixed drawers) This drawer is a fixed drawer and must not be moved for
servicing unless specified by the manufacturer. Attempting to move the
drawer partially or completely out of the rack might cause the rack to become
unstable or cause the drawer to fall out of the rack.
(R001 part 2 of 2)
Safety xi

CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building:
vReduce the weight of the rack cabinet by removing equipment starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must observe the following precautions:
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
– Ensure that there are no empty U-levels between devices installed in the
rack cabinet below the 32U level.
vIf the rack cabinet you are relocating is part of a suite of rack cabinets, detach
the rack cabinet from the suite.
vInspect the route that you plan to take to eliminate potential hazards.
vVerify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of a loaded rack cabinet.
vVerify that all door openings are at least 760 x 230 mm (30 x 80 in.).
vEnsure that all devices, shelves, drawers, doors, and cables are secure.
vEnsure that the four leveling pads are raised to their highest position.
vEnsure that there are no stabilizer brackets installed on the rack cabinet
during movement.
vDo not use a ramp inclined at more than 10 degrees.
vWhen the rack cabinet is in the new location, complete the following steps:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet.
– If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
vIf a long-distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also lower the leveling pads to
raise the casters off of the pallet and bolt the rack cabinet to the pallet.
(R002)
xii Installation and User's Guide

Labels
DANGER
Hazardous voltage, current, or energy levels are present inside any component
that has this label attached. Do not open any cover or barrier that contains
this label. (L001)
DANGER
Rack-mounted devices are not to be used as shelves or work spaces. (L002)
DANGER
Multiple power cords. The product might be equipped with multiple power
cords. To remove all hazardous voltages, disconnect all power cords. (L003)
CAUTION:
Hazardous moving parts nearby. (L008)
Safety xiii

xiv Installation and User's Guide

Preface
This publication includes installation, configuration, and maintenance information
for the IBM WebSphere®DataPower SOA Appliances. IBM WebSphere DataPower®
appliances are available as 1U and 2U rack-mountable appliances.
vThe Type 7198 is a 1U appliance.
vThe Type 7199 is a 2U appliance.
Who should read this guide
This guide is intended for personnel who will install, configure, diagnose, and
service the IBM WebSphere DataPower SOA Appliances Type 7198 and 7199. The
tasks addressed in this guide include:
vInstalling rails in the rack frame for the appliance.
vInstalling the appliance in the rack.
vPerforming the base, initial configuration of the appliance.
vDiagnosing and troubleshooting hardware problems.
vOrdering customer replaceable units.
How this guide is organized
This guide is organized into the following sections. Each section references both
the Type 7198 and 7199 appliances, unless otherwise noted.
vSafety
Provides safety information for Type 7198 and 7199 appliances.
vChapter 1, “Introducing the IBM DataPower appliance”
Provides the features and specifications for Type 7198 and 7199 appliances.
vChapter 2, “Preparing for installation”
Provides information about the rack, required tools, and the installation
overview.
vChapter 3, “Installing the appliance in a rack”
Provides instructions for installing the rails in the rack, inserting the appliance in
the rack, connecting the appliance to a power source, and connecting the
appliance to the network.
vChapter 4, “Setting up the initial firmware configuration”
Provides instructions for defining the initial firmware configuration.
vChapter 5, “Diagnosing your appliance”
Provides information about the diagnostic features of Type 7198 and 7199
appliances.
vChapter 6, “Troubleshooting your appliance”
Provides information about troubleshooting hardware problems with Type 7198
and 7199 appliances.
vChapter 7, “Removing or replacing the appliance or parts”
Provides information about removing and replacing hardware, removing Type
7198 and 7199 appliances from the rack, and finding and ordering replacement
parts.
v“Getting help and technical assistance”
© Copyright IBM Corp. 2011 xv

Provides information about getting support.
The Resource Kit CD
The IBM WebSphere DataPower SOA Appliances: Resource Kit CD contains
documentation for your Type 7198 and 7199 appliance in Portable Document
Format (PDF).
Available documents
The IBM WebSphere DataPower SOA Appliances: Resource Kit CD contains the
following documents:
vIBM WebSphere DataPower Type 7198 and 7199: Quick Start Guide
Provides basic instructions for installing and powering up the Type 7198 and
7199 appliances and placing the appliance in operation.
vIBM WebSphere DataPower Type 7198 and 7199: Installation and User's Guide
Provides complete instructions for installing and maintaining the Type 7198 and
7199 appliances. Installation information provides details about powering up the
Type 7198 and 7199 appliances, creating a startup configuration script, and
placing the appliance in operation. Maintenance information provides details
about diagnosing and troubleshooting hardware problems; ordering, removing,
and replacing hardware; and getting additional support to diagnose hardware
problems.
vIBM Systems: Environmental Notices and User Guide
Contains information on recycling or discarding the Type 7198 and 7199
appliances according to your applicable local and national regulations.
vIBM Systems: Safety Notices
Contains all safety notices, by language, for Type 7198 and 7199 appliances.
vIBM Statement of Limited Warranty
Contains information about the terms of warranty for Type 7198 and 7199
appliances.
vIBM Software Maintenance Agreement
Contains information about the remote support agreement for the Type 7198 and
7199 appliance.
For access information that this document references, go to the IBM WebSphere
DataPower SOA Appliances information center at http://www.ibm.com/software/
integration/datapower/library/documentation/.
Warranty information
The IBM Statement of Limited Warranty for this product is provided on the IBM
WebSphere DataPower SOA Appliances: Resource Kit CD that comes with this product.
The statement is also available in 29 languages from the IBM web site at
http://www.ibm.com/servers/support/machine_warranties/ without the
product-specific terms.
Notices conventions
The caution and danger statements in this document are also in the multilingual
IBM Systems: Safety Notices document, which is on the IBM WebSphere DataPower
SOA Appliances: Resource Kit CD. Each statement references the corresponding
statement in your language in the IBM Systems: Safety Notices.
xvi Installation and User's Guide

The following notices and statements are used in this document:
Note This section provides important tips, guidance, or advice.
Best Practice
This section provides guidance about best practices.
Attention
This section indicates potential damage to programs, devices, or data. An
attention notice is placed just before the instruction or situation in which
damage might occur.
Caution
This section indicates situations that can be potentially hazardous to you.
A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
Danger
This section indicates situations that can be potentially lethal or extremely
hazardous to you. A danger statement is placed just before the description
of a potentially lethal or extremely hazardous procedure step or situation.
Typeface conventions
The following typeface conventions are used in the documentation:
bold Identifies commands, programming keywords, and GUI controls.
italics Identifies words and phrases used for emphasis and user-supplied
variables.
monospaced
Identifies user-supplied input or computer output.
Preface xvii

xviii Installation and User's Guide