IBM Netfinity FASt T500 Service manual

Netfinity FAStT500 RAID Controller Enclosure Unit
User’s Reference

First Edition (April 2000)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WAR-
RANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America and the United Kingdom. It is
possible that this publication may contain references to, or information about, IBM products (machines and programs), program-
ming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM
intends to announce such IBM products, programming or services in your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
No part of this publication may be reproduced or distributed in any form or by any means without prior permission in writing from
the International Business Machines Corporation.
© Copyright International Business Machines Corporation 2000. All rights reserved.
Note to U.S. Government Users—Documentation related to restricted rights—Use, duplication or disclosure is subject to restric-
tions set forth in GSA ADP Schedule Contract with IBM Corp.
Before using this information and the product it supports, be sure to read the general information under "Appendix.
Product warranties and notices" on page 55.

©Copyright IBM Corp. 2000 iii
Safety statement
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Pred instalacítohoto produktu si prectete prírucku bezpecnostních instrukcí.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bez
p
ieczeństwa.

iv IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Inf rmati n).
Pred inštaláciou tohto produktu si pre ítajte Informa núbrožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !

Safety statement v
Electrical safety
To Connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
1
DANGER
Electrical current from power, telephone, and
communication cables is hazardous.
To avoid a shock hazard:
–Do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this
product during an electrical storm.
–Connect all power cords to a properly wired and
grounded electrical outlet.
–Connect to properly wired outlets any equipment
that will be attached to this product.
–When possible, use one hand only to connect or
disconnect signal cables.
–Never turn on any equipment when there is evidence
of fire, water, or structural damage.
–Disconnect the attached power cords,
telecommunications systems, networks, and modems
before you open the device covers, unless instructed
otherwise in the installation and configuration
procedures.
–Connect and disconnect cables as described in the
following table when installing, moving, or opening
covers on this product or attached devices.

vi IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
– Do not remove the covers. Removing the covers of the laser product could result
in exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
– Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Class 1 laser statement
DANGER
Some laser products contain an embedded Class 3A or Class 3B
laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
3
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
IEC 825-1:1993 CENELEC EN 60 825
`

©Copyright IBM Corp. 2000 vii
Contents
Safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Class 1 laser statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
About this book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
How this book is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Notices used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Chapter 1. Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Controller unit overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Fibre Channel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Host mini-hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Drive mini-hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ethernet and RS-232 interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2. Operating the controller unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tasks overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessing the controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning on the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Turning off the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Monitoring status through software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

viii IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
Checking the indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Overtemperature condition and power supply shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Turning on the power after an overtemperature shutdown . . . . . . . . . . . . . . . . . . . . . . . . .23
Turning on the power after an emergency shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Checking the battery service date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Preparing to move the controller unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Removing and installing the components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Chapter 3. Replacing controller unit components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Replacing a failed controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Installing additional cache memory in a controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Replacing a failed battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Controller fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Replacing a failed controller fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Fan and communications module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Replacing a failed fan and communications module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Replacing a failed power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Mini-hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Replacing a failed mini-hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
GBICs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Replacing a failed GBIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Appendix. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Contents ix
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Electronic emissions statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Federal Communications Commission (FCC) Statement . . . . . . . . . . . . . . . . . . . . . . . . . 64
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . . . . . . . . . 64
United Kingdom telecommunications safety requirements . . . . . . . . . . . . . . . . . . . . . . . . 64
European community directive conformance statement . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Taiwanese electromagnetic interference (EMI) statement . . . . . . . . . . . . . . . . . . . . . . . . . 65
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

x IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference

©Copyright IBM Corp. 2000 xi
Figures
Figure 1. IBM Netfinity FAStT500 RAID Controller Enclosure Unit –front view . . . . . 2
Figure 2. IBM Netfinity FAStT500 RAID Controller Enclosure Unit –back view . . . . . 3
Figure 3. Fibre Channel interface connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 4. Host side and drive side mini-hub ports (back view) . . . . . . . . . . . . . . . . . . . . . 6
Figure 5. Ethernet and RS-232 interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 6. Removing the controller unit bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 7. Replacing the controller unit bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 8. Turning on and off the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 9. Indicator lights (front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 10. Controller unit indicator lights —back view . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 11. Mini-hub indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 12. Fan and communications and power supply fault indicators . . . . . . . . . . . . . 22
Figure 13. Overtemperature indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 14. Checking the battery service date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 15. Controller indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 16. Removing and installing a controller CRU. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 17. Indicator lights on the controller unit bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 18. Recording the battery support information . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 19. Removing and installing a battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 20. Battery CRU indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 21. Controller unit airflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 22. Removing and installing the controller fan. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 23. Controller fan indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 24. Fan and communications module ports and indicator light . . . . . . . . . . . . . . 43

xii IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
Figure 25. Removing and installing a fan and communications module . . . . . . . . . . . . . 44
Figure 26. Power supply switch, ac power connectors, and indicator lights . . . . . . . . . . 46
Figure 27. Removing and installing a power supply CRU. . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 28. Removing and installing a mini-hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

©Copyright IBM Corp. 2000 xiii
Tables
Table 1. Tasks overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Table 2. Indicator lights (front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 3. Indicator lights (back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Table 4. Mini-hub indicator lights (back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

xiv IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference

©Copyright IBM Corp. 2000 xv
About this book
This book gives an overview of the IBM®Netfinity®FAStT500 RAID Controller
Enclosure Unit and provides information about routine operations and replacement
procedures for all customer-replaceable units (CRUs). This User’s Reference is intended
for system operators and service technicians who have extensive knowledge of Fibre
Channel and network technology, and computer system operation, maintenance, and
repair. Use this guide to:
•Become familiar with the components of the controller unit
•Learn the tasks required to maintain the controller unit on a daily basis
•Learn how to replace failed components in the controller unit
Before using this book, you must install the hardware and software. For more information,
refer to the IBM Netfinity FAStT500 RAID Controller Enclosure Unit Installation Guide
and the IBM Netfinity FAStT Storage Manager for Windows NT Installation and Support
Guide that come with the controller unit.
How this book is organized
"Chapter 1. Overview" introduces the controller unit and its primary components.
"Chapter 2. Operating the controller unit" describes the tasks required to operate the
controller unit.
"Chapter 3. Replacing controller unit components" describes the controller components
and gives servicing information and replacement procedures.
"Appendix. Product warranties and notices" provides warranty statements and product
notices.

xvi IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
Notices used in this book
This book contains notices to highlight information or provide safety information:
•Note
These notices provide important tips, guidance, or advice.
•Attention
These notices indicate possible damage to programs, devices, or data. An attention
notice is placed just before the instruction or situation in which damage could occur.
•CAUTION
These notices indicate situations that can be potentially hazardous to you. A caution
notice is placed just before descriptions of potentially hazardous procedure steps or
situations.
•DANGER
These notices indicate situations that are potential lethal or extremely hazardous to
you. A danger notice is placed just before descriptions of potentially lethal or
extremely hazardous procedure steps or situations.
Related publications
The following publications are available in Adobe®Acrobat®Portable Document Format
(PDF) on the IBM Netfinity FAStT Storage Manager CD and on the World Wide Web at
http://www.ibm.com/pc/support/
Note: The items denoted by an asterisk (*) in the list indicate publications that are printed
and come with the IBM Netfinity FAStT500 RAID Controller Enclosure Unit.
•IBM Netfinity FAStT500 RAID Controller Enclosure Unit Installation Guide*
•IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
(this book)
•IBM Netfinity FAStT Storage Manager for Windows NT Installation and Support
Guide*
•IBM Netfinity Fibre Channel Storage Manager Concepts Guide

About this book xvii
Additional publications are available for purchase from IBM. For a list of publications
available in your country:
•In the U.S. and Puerto Rico, call 1-800-426-7282.
•In the United Kingdom, call 01705-565000 or 0161-9056001.
•In Canada, call 1-800-465-1234.
•In other countries, contact the IBM support organization that services your area, your
IBM marketing representative, or your IBM reseller.

xviii IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference