IBM 6587 - PC 350 - 16 MB RAM User manual

Using Your Personal Computer
PC 330 (Type 6577) and PC 350 (Type 6587)

IBM
Using Your Personal Computer
PC 330 (Type 6577) and PC 350 (Type 6587)

Note
Before using this information and the product it supports, be sure to read the general information under
Appendix B, “Product Warranties, License Agreement, and Notices” on page 73.
Second Edition (June 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
It is possible that this publication may contain reference to, or information about, IBM products (machines and
programs), programming, or services that are not announced in your country. Such references or information
must not be construed to mean that IBM intends to announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines Corporation 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . v
Lithium Battery Notice .................. vi
Laser Compliance Statement ............... vii
Chapter 1. Your Personal Computer .......... 1
What Your Personal Computer Offers .......... 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Expandability . . . . . . . . . . . . . . . . . . . . . . . 4
Features at a Glance—Personal Computer ....... 7
Chapter 2. Arranging Your Workspace ........ 9
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Glare and Lighting ..................... 9
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . 10
Electrical Outlets and Cable Lengths .......... 10
Chapter 3. Operating Your Personal Computer .. 11
Using Controls and Status Indicators ......... 11
Starting Your Personal Computer ........... 13
Using a Mouse ....................... 13
Shutting Down . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring Your Personal Computer ......... 15
Using the Configuration/Setup Utility Program . 16
Viewing the System Summary ............ 16
Setting the Date and Time .............. 17
Passwords . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Advanced Power Management ....... 21
Using System Management .............. 23
Changing Keyboard Speed .............. 23
Changing Monitor Settings .............. 24
Installing Video Device Drivers ............. 25
Adding Memory Modules ................ 26
Updating System Programs ............... 27
Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Identifying Diskettes . . . . . . . . . . . . . . . . . . 29
Handling and Storing Diskettes ........... 31
Labeling Diskettes . . . . . . . . . . . . . . . . . . . 32
Inserting and Removing Diskettes .......... 33
Write-Protecting Diskettes . . . . . . . . . . . . . . 34
Formatting Diskettes . . . . . . . . . . . . . . . . . . 35
Copying Diskettes . . . . . . . . . . . . . . . . . . . 35
Using a CD-ROM Drive ................. 36
Handling Compact Discs ............... 36
Loading a Compact Disc ............... 36
Using Locks . . . . . . . . . . . . . . . . . . . . . . . . 37
Locking the Cover and Sliding Door ........ 37
Locking the Keyboard ................. 38
Chapter 4. Taking Care of Your Personal Computer 39
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cleaning Your Personal Computer ........... 39
Computer and Keyboard ............... 39
Monitor Screen . . . . . . . . . . . . . . . . . . . . . 39
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the Battery ................... 40
Moving Your Personal Computer ............ 41
Chapter 5. Solving Problems . . . . . . . . . . . . . 43
Using Diagnostic Tools .................. 43
Power-On Self-Test (POST) .............. 43
POST Beep Codes ................... 44
Diagnostic Programs . . . . . . . . . . . . . . . . . . 44
Error Messages . . . . . . . . . . . . . . . . . . . . . 45
POST Messages . . . . . . . . . . . . . . . . . . . . . 46
Troubleshooting Charts . . . . . . . . . . . . . . . . 54
Installing Files from Option Diskettes ......... 62
 Copyright IBM Corp. 1996 iii

Managing TSR Programs ................. 62
Chapter 6. Getting Help, Service, and Information 63
Solving Problems . . . . . . . . . . . . . . . . . . . . . 63
Using the HelpWare Support Family ......... 63
Using Electronic Support Services .......... 63
Getting Information by Fax .............. 64
Getting Help Online .................. 64
Getting Help by Telephone .............. 65
Getting Help Around the World .......... 65
Purchasing Additional HelpWare Services ...... 66
Enhanced PC Support Line .............. 66
900-Number Operating System and Hardware
Support Line . . . . . . . . . . . . . . . . . . . . . . 66
Network and Server Support Line ......... 66
Ordering Support Line Services ........... 67
Warranty and Repair Services ............ 67
Obtaining IBM Operating System Updates ...... 68
Ordering Publications . . . . . . . . . . . . . . . . . . . 68
Appendix A. Computer Records . . . . . . . . . . . 69
Serial Numbers and Keys ................ 69
Device Records . . . . . . . . . . . . . . . . . . . . . . . 71
Appendix B. Product Warranties, License
Agreement, and Notices ................ 73
Hardware Limited Warranty .............. 73
License Information . . . . . . . . . . . . . . . . . . . . 75
Program Name . . . . . . . . . . . . . . . . . . . . . 75
Additional Terms and Conditions .......... 75
Program Services . . . . . . . . . . . . . . . . . . . . 75
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 75
U.S. Government Users Restricted Rights ....... 75
Other Documentation . . . . . . . . . . . . . . . . . 75
Other Additional Terms and Conditions ...... 76
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Trademarks . . . . . . . . . . . . . . . . . . . . . . . 77
Electronic Emission Notices ............. 78
Telecommunication Notices . . . . . . . . . . . . . 79
Power Cord Notice ................... 81
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
iv Using Your Personal Computer

Safety Information
In the U.K., by law, the power cord must be disconnected after the telephone line cable.
To Disconnect
To Connect
Remove all cables
from devices.
Attach power cord
to outlet.
In the U.K., by law, the telephone cable must be connected after the power cord.
1
2
Turn device ON.
DANGER:
First, remove power
cord from outlet.
2
Remove signal cables
from receptacles.
Turn everything OFF.
Turn everything OFF.
Electrical current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect
and disconnect cables as shown below when installing, moving or opening the covers of this product or attached
devices. The power cord must be used with a properly grounded outlet.
Attach signal cables
to receptacles.
Attach all cables to
devices.
1
 Copyright IBM Corp. 1996 v

Lithium Battery Notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the
manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
ATTENTION
Danger d'explosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type 33F8354 ou d'un type équivalent recommandé par le fabricant.
La batterie contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise
au rebut inappropriée.
Ne pas :
Lancer ou plonger dans l'eau
Chauffer à plus de 100° C (212° F)
Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
vi Using Your Personal Computer

Laser Compliance Statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. The CD-ROM drive is
a laser product. The CD-ROM drive is certified in the
U.S. to conform to the requirements of the Department of
Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser
products. Elsewhere, the drive is certified to conform to
the requirements of the Electrotechnical Commission
(IEC) 825 and CENELEC EN 60 825 for Class 1 laser
products.
Class 1 laser products are not considered to be hazardous.
Safety Information vii

viii Using Your Personal Computer

Chapter 1. Your Personal Computer
Thank you for selecting an IBM Personal Computer.
This manual contains information about operating and
taking care of your personal computer and solving
problems that might occur. For more detailed
information or a discussion of some of the more technical
aspects of your personal computer, refer to Understanding
Your Personal Computer. If your personal computer comes
with preinstalled software, a convenient online version of
Understanding Your Personal Computer is included. You
can print any portion or all of the online Understanding
Your Personal Computer. The printed version is also
available for separate purchase. For more information,
see “Ordering Publications” on page 68.
If you need to install an option, such as an adapter,
memory, microprocessor upgrade, or security option,
refer to Installing Options in Your Personal Computer, which
is included with your personal computer.
What Your Personal Computer
Offers
Your IBM Personal Computer incorporates many of the
latest advances in personal computer technology and is
easy to expand and upgrade as your needs change.
Features
This section briefly discusses some of the features of your
personal computer. For an easy-to-read summary of the
features, see “Features at a Glance—Personal Computer”
on page 7.
Throughout this manual, the two Personal Computer
models are distinguished by their number of drive bays
and expansion slots. A PC 330 model has three drive
bays and three expansion slots and, a PC 350 model has
five drive bays and five expansion slots.
Support for Pentium Microprocessors
At the core of these powerful computers is an Intel
Pentium microprocessor. This microprocessor gives you
the power and speed you need to take full advantage of
even the most complex business and desktop-publishing
programs. Microprocessor upgrades are available.
PCI Bus
In addition to industry standard architecture (ISA) bus
expansion slots, your personal computer has a
high-performance, industry-standard peripheral
component interconnect (PCI) internal bus. The PCI bus
speeds up the exchange of information between the
microprocessor and peripheral devices within your
personal computer, improving the performance of both
the video monitor and the hard disk drives.
ISA/PCI Adapter Expansion Slots
The PC 330 and PC 350 have three shared ISA/PCI
adapter expansion slots on a riser card. In addition, the
PC 350 provides two dedicated ISA adapter expansion
 Copyright IBM Corp. 1996 1

slots. Using these ISA/PCI expansion slots, you can
install devices such as a video or graphics adapter, a
small computer system interface (SCSI) adapter, or a local
area network (LAN) adapter.
High-Capacity Hard Disk Drives
Your personal computer comes with an enhanced
integrated drive electronics (IDE) controller installed. It
supports up to four IDE high-capacity hard disk drives.
ECP/EPP Parallel Port
The extended capabilities port (ECP)/enhanced parallel
port (EPP) feature means faster printing of your
documents. It also gives you the capability of attaching
communication and storage devices to the parallel port in
addition to printers.
Serial Ports
Your personal computer comes with ports for connecting
input/output (I/O) devices such as printers and modems.
One standard, 16550-UART serial port comes installed on
your machine.
Universal Serial Bus Connectors
In addition to a 16550-UART serial port, your personal
computer comes with two universal serial bus (USB)
interfaces. USB allows you to connect multiple I/O
devices that previously used serial, parallel, keyboard,
mouse and game ports. Because USB uses Plug and Play
technology, you can add additional devices without
reconfiguring and powering down your personal
computer.
Other advantages to USB connectivity include support for
multimedia and telephony devices, more speed than
previous standard ports, and the potential, multiple
connections you can employ to customize your personal
computer.
Infrared Port
Your personal computer comes with an infrared port
where you can connect an optional infrared transceiver
module. This enables you to transfer data to and from
other infrared-capable computers or printers.
Ease-of-Use Features
Your IBM Personal Computer includes many ease-of-use
features, such as Plug and Play technology and graphical
diagnostic programs.
Plug and Play technology makes adding options easier.
Support for Plug and Play technology is built into the
system board of your personal computer. When you add
an adapter, it is automatically configured as part of the
computer, or you use a setup utility program to integrate
it. In many cases, no switches or jumpers have to be set
inside your personal computer.
2Using Your Personal Computer

For information about Plug and Play technology with
various types of adapters, see Understanding Your Personal
Computer.
If you have a problem with your personal computer, an
easy-to-use graphical diagnostic program can help you
determine whether the hardware is causing the problem.
Advanced Power Management
Energy conservation is an important concern, and the
IBM Personal Computer is designed with this concern in
mind. Energy-saving features are available in the system
software.
Ergonomic Features
Your personal computer provides features that make
components easier to adjust for personal comfort, and
usability.
Security Features
The security features for personal computer protect both
hardware and software. For example, power-on and
administrator passwords can be set so that unauthorized
persons do not gain access to your personal computer
and software. A cover keylock prevents tampering with
your personal computer. A lockable sliding door restricts
access to the removable-media bays. You can select a
secure start-up sequence so that only certain drives are
available.
For a list of security features, see “Features at a
Glance—Personal Computer” on page 7.
Operating-System Support
The personal computer is designed to use a variety of
operating systems to meet your particular needs. You
can use the following operating systems with your
personal computer:
IBM OS/2
IBM OS/2 Warp Connect
IBM PC DOS
DEC PathWorks
DOS with Microsoft Windows
DOS with Microsoft Windows for Work Groups
MS-DOS
Novell NetWare
Novell UnixWare
Solaris
Windows 95
Windows NT
Service and Support
You can obtain assistance for using your personal
computer, as well as service, from a number of sources.
Help is available by phone, fax, and modem. For detailed
information, see Chapter 6, “Getting Help, Service, and
Information” on page 63.
Chapter 1. Your Personal Computer 3

Expandability
You can easily expand the capabilities of your personal
computer by adding system memory, adapters that use
the ISA/PCI expansion slots, additional hard disk drives,
diskette drives, or a CD-ROM drive.
Connectivity
If your personal computer is equipped with an Ethernet
or token ring adapter, it is enabled for connection to a
network. Refer to your operating system documentation
for more information.
If your personal computer is equipped with an Ethernet
or token ring adapter that supports the LAN Wake-Up,
your personal computer can be started by a signal sent
from another computer on the LAN.
PCMCIA Ports
You can add optional Personal Computer Memory Card
International Association (PCMCIA) connectors to your
personal computer. PCMCIA support allows you to
expand the I/O and storage capabilities of the computer.
PCMCIA devices are the size of a credit card and are
called PC Cards.
With a PCMCIA option, your personal computer can
have two 68-pin PCMCIA connectos (or sockets) on the
front panel. Each socket can accept type-1, -2, or -3 PC
Cards. Inside the computer, the sockets are connected to
a PCMCIA adapter in an I/O expansion slot. Some
PCMCIA adapters have two additional sockets at the
back of the computer. You can insert and remove most
PC Cards without turning off the computer.
4Using Your Personal Computer

Drive Locations
The following illustrations show the locations of hard
disk drives, diskette drives, and other features of your
personal computer.
PC 330
5.25-Inch Bay
for Optional Drive
PCMCIA
3.5-Inch Diskette Drive 3.5-Inch Internal Bay
for Hard Disk Drive
Expansion Slots
PC 350
5.25-Inch Bays
for Optional Drives
PCMCIA
3.5-Inch Diskette Drive
3.5-Inch Internal Bays
for Hard Disk Drives
Expansion Slots
Chapter 1. Your Personal Computer 5

Input and Output Connectors
Display
Keyboard
Mouse Serial A
A12
USB Parallel
Infrared
6Using Your Personal Computer

Features at a Glance—Personal Computer
The following table summarizes the available features in the IBM PC 330 and PC 350. More information about the
features of your personal computer can be found in the Configuration/Setup Utility program. Refer to “Configuring
Your Personal Computer” on page 15.
Packages
PC 330: Three slots, three drive bays
PC 350: Five slots, five drive bays
Microprocessor
Intel Pentium processor
The system board is designed to support
microprocessor speeds from 75 MHz to 200 MHz
(50, 60, or 66 MHz externally)
Memory
192 MB maximum addressable (parity or
nonparity)
60 ns fast page or enhanced data output (EDO)
Four 72-pin SIMM sockets in two banks
– Modules in 4, 8, 16, or 32 MB units
– Matched pair required in each bank
One 168-pin DIMM socket: 8, 16, or 32 MB unit
Flash memory for POST/BIOS
Level-2 Cache
256 KB upgradable to 512 KB
Monitor Support
SVGA
Power-management capable
Diskette Drives
Standard: One 3.5-inch 1.44 MB drive
Maximum: Two
Options:
– 5.25-inch 1.22 MB drive
– 3.5-inch 1.44 MB or 2.88 MB drive
Hard Disk Drives
Standard: One PCI bus-master IDE drive
Maximum: Four
Input/Output Features
ECP/EPP parallel port
One 16550-UART serial port
Two universal serial bus (USB) interfaces
One infrared port
Video port
PS/2 mouse
104-key keyboard, Windows 95 compatible
Video
Accelerated SVGA attached to PCI bus
1 MB DRAM video memory upgradable to 2
MB
Expansion
Pentium OverDrive socket
ISA/PCI Plug and Play support
Power
PC 330: 145 W, 115/230 V ac, 50/60 Hz
PC 350: 200 W, 115/230 V ac, 50/60 Hz
Built-in overload and surge protection
Advanced power management
Security
Power-on password
Administrator password
ISA/PCI riser card
Startup sequence control
Startup without diskette drive, keyboard, mouse
Unattended Start mode (network)
Diskette I/O control
Hard disk I/O control
Serial and parallel port I/O control
Lockable cover
Secure hard disk
Software-readable hardware IDs
System Management
LAN Wake-Up
Wake Up on Ring
Wake Up on Alarm
Operating System Support
IBM OS/2
IBM OS/2 Warp Connect
IBM PC DOS
DEC PathWorks
DOS with Microsoft Windows
DOS with Microsoft Windows for Work Groups
MS-DOS
Novell NetWare
Novell UnixWare
Solaris
Windows 95
Windows NT
Chapter 1. Your Personal Computer 7

8Using Your Personal Computer

Chapter 2. Arranging Your Workspace
To get the most from your computer, arrange both the
equipment you use and your work area to suit your
needs and the kind of work you do. Your comfort is of
foremost importance, but light sources, air circulation,
and the location of electrical outlets also can affect the
way you arrange your workspace.
Comfort
Although no single working position is ideal for
everyone, here are a few guidelines to help you find a
position that suits you best.
Sitting in the same position for a long time causes fatigue.
A good chair can make a big difference. The backrest
and seat should adjust independently and provide good
support. The seat should have a curved front to relieve
pressure on the thighs. Adjust the seat so that your
thighs are parallel to the floor and your feet are either flat
on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to
the floor and your wrists in a neutral, comfortable
position. Try to keep a light touch on the keyboard and
your hands and fingers relaxed. You can change the
angle of the keyboard for maximum comfort by adjusting
the position of the keyboard feet.
Viewing Distance
Lower
Back
Support
Seat
Height
Adjust the monitor so the top of the screen is at, or
slightly below, eye level. Place the monitor at a
comfortable viewing distance, usually 51 to 61 cm (20 to
24 in.), and position it so you can view it without having
to twist your body. Also position other equipment you
use regularly, such as the telephone or a mouse, within
easy reach.
Glare and Lighting
Position the monitor to minimize glare and reflections
from overhead lights, windows, and other light sources.
Even reflected light from shiny surfaces can cause
annoying reflections on your monitor screen. Place the
monitor at right angles to windows and other light
sources, when possible. Reduce overhead lighting, if
necessary, by turning off lights or using lower wattage
bulbs. If you install the monitor near a window, use
curtains or blinds to block the sunlight. You might have
 Copyright IBM Corp. 1996 9

to adjust the Brightness and Contrast controls on the
monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the
lighting, an antiglare filter placed over the screen might
be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have
exhausted other methods of reducing glare.
Dust buildup compounds problems associated with glare.
Remember to clean your monitor screen periodically
using a soft cloth moistened with a nonabrasive liquid
glass cleaner.
Air Circulation
Your computer and monitor produce heat. The computer
has a fan that pulls in fresh air and forces out hot air.
The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in
a malfunction or damage. Place the computer and
monitor so that nothing blocks the air vents; usually, 51
mm (2 in.) of air space is sufficient. Also, make sure the
vented air is not blowing on someone else.
Electrical Outlets and Cable
Lengths
The location of electrical outlets and the length of power
cords and cables that connect to the monitor, printer, and
other devices might determine the final placement of your
computer.
When arranging your workspace:
Avoid the use of extension cords. When possible,
plug the computer power cord directly into an
electrical outlet.
Keep power cords and cables neatly routed away
from walkways and other areas where they might get
kicked accidentally.
For more information about power cords, see “Power
Cord Notice” on page 81.
10 Using Your Personal Computer