IBM IntelliStation M Pro 6225 User manual

IntelliStation MPro Types 6225 and 6228
Hardware Maintenance Manual and Troubleshooting
Guide


IntelliStation MPro Types 6225 and 6228
Hardware Maintenance Manual and Troubleshooting
Guide


Notes
vBefore using this information and the product it supports, read the general information in
Appendix B, “Safety information,” on page 115, and Appendix C, “Notices,” on page 149.
vThe most recent version of this document is available at http://www.ibm.com/pc/support/.
Third Edition (June 2008)
©Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

About this document
This document contains basic configuration information, diagnostic information, error
codes, error messages, service information, and asymptom-to-FRU index for the
IBM®IntelliStation®MPro Type 6225 and 6228 computers.
Important: The field replaceable unit (FRU) procedures in this document are
intended for trained servicers who are familiar with IBM products.
Customer replacement units (CRUs) can be replaced by the customer.
See Chapter 7, “Parts listing, IntelliStation MPro Types 6225 and
6228,” on page 105, to determine if the component being replaced is a
FRU or aCRU. Before servicing an IBM product, be sure to read
Appendix B, “Safety information,” on page 115.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a
cabo cualquier operación.
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, achemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto ocon cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer yde defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
©Copyright IBM Corp. 2004 iii

Online support
You can download the most current diagnostic, BIOS flash, and device-driver files
from http://www.ibm.com/pc/support/.
iv IntelliStation MPro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide

Contents
About this document ...................... iii
Important safety information .................... iii
Online support .........................iv
Chapter 1. Introduction ......................1
Related documentation ......................1
Notices and statements used in this document..............2
Features and specifications.....................3
Server controls, connectors, and LEDs ................4
Server power features.......................5
Turning on the computer .....................5
Turning off the computer .....................6
Chapter 2. Configuring the computer ................7
Configuration programs and capabilities ................7
Starting the Configuration/Setup Utility program .............8
Chapter 3. Diagnostics ......................9
General checkout ........................9
Diagnostic tools overview .....................10
POST error log .........................11
POST beep codes........................11
Small computer system interface (SCSI) messages (some models)......11
Diagnostic programs and error messages ...............12
Text messages ........................12
Starting the diagnostic programs and viewing the test log ........13
PC-Doctor for Windows......................15
Error symptoms ........................15
Recovering your operating system and preinstalled software ........15
Recovering the operating system .................15
Recovering or installing device drivers ...............16
Creating and using an IBM Enhanced Diagnostics diskette.........17
Creating an IBM Enhanced Diagnostics diskette............17
Using the IBM Enhanced Diagnostics diskette ............18
Creating an emergency recovery-repair diskette.............18
Creating an emergency recovery-repair diskette in Windows .......19
Creating an emergency recovery-repair diskette in Red Hat Linux .....19
Using the recovery-repair diskette ..................20
Erasing alost or forgotten password (clearing CMOS) ..........20
Updating BIOS code .......................22
Recovering from aPOST/BIOS update failure .............23
Clearing hardware option conflicts and saving option ROM space ......24
Power checkout ........................25
Troubleshooting the Ethernet controller ................26
Network connection problems ..................26
Ethernet controller troubleshooting chart ..............27
Chapter 4. Customer replacement units ...............29
Installation guidelines ......................29
System reliability guidelines ...................29
Handling static-sensitive devices .................29
Major components of the IntelliStation MPro Types 6225 and 6228 .....31
Side cover ..........................32
©Copyright IBM Corp. 2004 v

Removing the side cover ....................32
Replacing the side cover ....................33
Removing and Installing the Bezel..................34
Removing and replacing the microprocessor fan assembly .........35
Removing and replacing the SCSI daughter card ............37
Installing an adapter .......................39
Cabling an optional SCSI adapter ..................43
Removing and replacing the front I/O panel ..............44
Removing and replacing the CD-ROM or CD-RW drive ..........45
Installing adrive ........................47
Installing adrive in bay 2, 3, or 4.................48
Installing ahard disk drive in bay 5................50
Power and signal cables for internal drives .............53
Installing memory modules ....................54
Removing and replacing the internal speaker ..............56
Replacing the battery ......................57
Installing asecurity cable .....................59
Connecting external options ....................60
Input/output connectors ......................61
Audio connectors .......................62
Auxiliary-device (pointing-device) connector .............62
Ethernet (RJ-45) connector ...................62
IEEE 1394 (FireWire) connector (some models)............63
Keyboard connector ......................63
Parallel connector .......................63
Serial connectors .......................64
Ultra320 SCSI connector ....................64
Universal Serial Bus connectors .................65
Video connector .......................65
Chapter 5. Field replaceable units .................67
Microprocessor and heat sink ...................68
Rotating the internal drive cage ...................73
Power supply .........................74
Power switch/LED assembly ....................76
System board .........................77
System board option connectors .................77
System board internal connectors .................78
System board external connectors.................79
System board error LEDs ....................79
System board jumpers .....................80
Removing the system board ...................81
Chapter 6. Symptom-to-FRU index .................83
Beep symptoms ........................83
No-beep symptoms .......................85
Diagnostic error codes ......................85
Error symptoms ........................87
POST error codes........................95
SCSI error codes ........................98
Temperature error messages....................98
Fan error messages .......................99
Power error messages ......................99
System shutdown ....................... 100
Voltage related system shutdown................. 100
Temperature related system shutdown ............... 100
vi IntelliStation MPro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide

Hard disk drive checkout ..................... 101
Host built-in self-test (BIST).................... 101
Bus fault messages....................... 101
Undetermined problems ..................... 102
Problem determination tips .................... 103
Chapter 7. Parts listing, IntelliStation MPro Types 6225 and 6228 .... 105
System ........................... 106
System replaceable units..................... 107
Recovery CD, Type 6225 and 6228 .................110
Keyboards (CRUs) .......................110
Power cords (CRUs) ...................... 111
Appendix A. Getting help and technical assistance ..........113
Before you call ........................113
Using the documentation .....................113
Getting help and information from the World Wide Web .........114
Software service and support ...................114
Hardware service and support ...................114
Appendix B. Safety information .................115
General safety.........................115
Electrical safety ........................116
Safety inspection guide .....................117
Handling electrostatic discharge-sensitive devices ...........118
Grounding requirements .....................118
Safety notices (multilingual translations) ...............119
Appendix C. Notices ...................... 149
Edition notice ......................... 149
Trademarks.......................... 150
Important notes ........................ 151
Product recycling and disposal .................. 151
Battery return program ..................... 152
Monitor ........................... 153
Electronic emission notices .................... 153
Federal Communications Commission (FCC) statement ........ 153
Industry Canada Class Bemission compliance statement........ 154
Avis de conformité àla réglementation d’Industrie Canada ....... 154
European Union EMC Directive conformance statement ........ 154
Japanese Voluntary Control Council for Interference (VCCI) statement 155
Power cords ......................... 156
Index ............................ 159
Contents vii

viii IntelliStation MPro Types 6225 and 6228: Hardware Maintenance Manual and Troubleshooting Guide