IBM Aptiva User manual


First Edition (May 1996)
The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNA-
TIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Ref-
erences to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
changes will be made in later editions. IBM may make improvements and/or changes in the product(s) and/or program(s) at any time.
Address comments about this publication to IBM HelpCenter – Aptiva PC, IBM Corporation, 3039 Cornwallis Rd., Dept. BM1/203, Research Triangle
Park, NC 27709-2195 USA. Information you supply may be used by IBM without obligation.
For copies of publications related to this product, call toll free 1-800-IBM-7282 in the Continental U.S.A. In Canada, call toll free 1-800-465-7999.
© Copyright International Business Machines Corporation 1996. All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.

iii
Part 1: Learning about this book ..................................................... 1
Chapter 1: Using this book ................................................................................................................... 3
Part 2: Controlling system settings ................................................. 9
Chapter 2: Getting started with your Aptiva computer ...................................................................... 11
Chapter 3: Understanding the Rapid Resume features ..................................................................... 21
Chapter 4: Viewing and changing Aptiva configuration .................................................................... 29
Part 3: Upgrading and replacing hardware ...................................... 49
Chapter 5: Preparing to upgrade ......................................................................................................... 51
Chapter 6: Adding and replacing system board components ........................................................... 61
Chapter 7: Adding and removing adapter cards and drives ............................................................. 73
Part 4: Troubleshooting ................................................................... 121
Chapter 8: Diagnosing and recovering from problems ..................................................................... 123
Part 5: Technical reference .............................................................. 149
Appendix A: Specification tables ......................................................................................................... 151
Appendix B: Audio and video cards .................................................................................................... 161
Appendix C: Modem information ........................................................................................................ 163
Appendix D: Monitor terminology ....................................................................................................... 181
Index ................................................................................................................. 183
Contentsataglance

iv Contents at a glance

v
Notices ................................................................................................... xiii
Safety information ............................................................................................................................ xiii
Trademarks ........................................................................................................................................ xiv
Hardware and software assistance ................................................................................................. xiv
Part 1: Learning about this book ...............................................1
Chapter 1: Using this book .................................................................... 3
How this book is organized .............................................................................................................. 3
Presentation conventions used in this book ................................................................................... 5
Where to find more information ...................................................................................................... 6
Part 2: Controlling system settings ...........................................9
Chapter 2: Getting started with your Aptiva computer ......................... 11
Controlling monitor settings ............................................................................................................ 11
Getting the best performance from your monitor .................................................................... 12
Power saver feature ..................................................................................................................... 12
Changing display settings ........................................................................................................... 12
Customizing display properties ............................................................................................. 13
Changing refresh rate settings .............................................................................................. 14
Tips for choosing display properties .................................................................................... 14
Using the Windows Help function to select display properties ......................................... 15
Controlling volume ........................................................................................................................... 15
Adjusting the speaker volume .................................................................................................... 15
Adjusting the headphone volume .............................................................................................. 16
Getting ready to print ....................................................................................................................... 17
Setting up communications ............................................................................................................. 18
Connecting your modem to the telephone network ................................................................. 18
Configuring your communications software ............................................................................ 19
Tableofcontents

vi Table of contents
Configuring your Aptiva computer for a connection to the Internet ............................................ 19
The IBM Internet Connection ...................................................................................................... 20
The Internet Setup Wizard .......................................................................................................... 20
Chapter 3: Understanding the Rapid Resume features ...........................21
Starting the Rapid Resume Manager ..............................................................................................22
Rapid Resume features .................................................................................................................... 22
Rapid Resume .............................................................................................................................. 22
Automatic Power Off ................................................................................................................... 23
Standby features ............................................................................................................................... 24
Standby ........................................................................................................................................ 24
Snapshot ...................................................................................................................................... 24
Scheduler features ............................................................................................................................ 25
Scheduler ..................................................................................................................................... 25
Automatic Power On ................................................................................................................... 25
Wake Up on Ring features ............................................................................................................... 25
Wake Up on Ring ......................................................................................................................... 26
Ring Indicator ............................................................................................................................... 26
How Rapid Resume features change your computer’s behavior ................................................. 26
Chapter 4: Viewing and changing Aptiva configuration ........................29
Using the Setup Utility ..................................................................................................................... 29
Starting the Setup Utility ............................................................................................................ 30
Working with the Setup Utility menus ....................................................................................... 31
Changing and restoring settings ........................................................................................... 32
Restoring factory settings ...................................................................................................... 32
Viewing system information ....................................................................................................... 33
Changing video configuration .................................................................................................... 33
Video controller ...................................................................................................................... 33
Video memory ........................................................................................................................ 33
Changing disk drive configuration ............................................................................................. 33
Diskette drive (A: or B:) .......................................................................................................... 34
Hard disk drive and CD-ROM drive ....................................................................................... 34
Changing input/output port configuration ................................................................................35
Serial port (A or B) .................................................................................................................. 35
Parallel port ............................................................................................................................. 35

vii
Parallel port mode .................................................................................................................. 36
Mouse ...................................................................................................................................... 36
Keyboard NumLock state ....................................................................................................... 36
Keyboard speed ...................................................................................................................... 36
Changing Rapid Resume features configuration ...................................................................... 37
APM BIOS mode ..................................................................................................................... 37
Rapid Resume ......................................................................................................................... 37
Standby ................................................................................................................................... 38
Wake Up on Ring .................................................................................................................... 39
Automatic Power On .............................................................................................................. 39
Rapid Resume advanced options .......................................................................................... 40
Changing adapter card device information ............................................................................... 42
Plug and Play cards detected ................................................................................................ 42
ISA Legacy resources ............................................................................................................. 42
Configuring startup options ........................................................................................................ 43
Startup devices (first - fourth) ...............................................................................................43
System memory test .............................................................................................................. 44
Virus detection ........................................................................................................................ 44
Viewing model information ........................................................................................................ 44
Setting the date and time ............................................................................................................ 45
Configuring advanced options ...................................................................................................45
Security options ...................................................................................................................... 45
Cache options ......................................................................................................................... 46
ROM shadowing ..................................................................................................................... 46
PCI card options ...................................................................................................................... 47
Memory timing ....................................................................................................................... 47
Using other configuration utilities ................................................................................................... 47
Part 3: Upgrading and replacing hardware ................................49
Chapter 5: Preparing to upgrade ............................................................ 51
Understanding the differences between the desktop and minitower systems ........................... 52
Inside the desktop system .......................................................................................................... 52
Inside the minitower system ...................................................................................................... 53
Similarities between the systems .............................................................................................. 53

viii Table of contents
Evaluating your new hardware ........................................................................................................ 54
For conflicts with system resources used by an Mwave card ................................................. 54
For conflicts with system resources used by a Plug and Play card ......................................... 55
For conflicts with other system resources ................................................................................. 55
Planning your hardware changes .................................................................................................... 56
Understanding the Setup Utility’s role ...................................................................................... 56
Planning an order for hardware changes .................................................................................. 56
Recording your changes ............................................................................................................. 58
Opening the system unit .................................................................................................................. 58
Opening a desktop system unit ..................................................................................................58
Opening a minitower system unit .............................................................................................. 59
Chapter 6: Adding and replacing system board components .................61
Accessing the system board ............................................................................................................ 61
If you need to remove the riser card in a minitower system ........................................................ 62
Identifying the parts of the system board ....................................................................................... 63
Installing an upgrade processor ...................................................................................................... 65
Installing cache memory modules .................................................................................................. 66
Inserting a new module .............................................................................................................. 66
Replacing an existing module .................................................................................................... 67
Installing system memory modules ................................................................................................ 68
Installing memory modules ........................................................................................................ 69
Removing memory modules ...................................................................................................... 70
Replacing the system battery .......................................................................................................... 71
Updating the Setup Utility ............................................................................................................... 72
For a cache memory module ......................................................................................................72
For system memory modules ..................................................................................................... 72
For the system battery ................................................................................................................ 72
Chapter 7: Adding and removing adapter cards and drives ...................73
Resolving Mwave resource conflicts ............................................................................................... 73
Resolving resource conflicts ....................................................................................................... 74
Resolving joystick port conflicts ................................................................................................. 74
Starting and using the Windows 95 Device Manager .............................................................. 75
Resolving Plug and Play resource conflicts ....................................................................................76

ix
Working with the hardware in the desktop system unit ................................................................ 78
Identifying the parts of the system unit ..................................................................................... 79
Adding and removing adapter cards ......................................................................................... 81
Identifying adapter card connectors ..................................................................................... 81
Identifying card cable connectors ......................................................................................... 81
Setting jumpers ...................................................................................................................... 82
Installing adapter cards .......................................................................................................... 85
Connecting card cables .......................................................................................................... 85
Removing adapter cards ........................................................................................................ 86
Adding and removing drives ...................................................................................................... 86
Identifying drive bays ............................................................................................................. 86
Removing and replacing bay panels .................................................................................... 87
Identifying signal cable connectors ...................................................................................... 87
Guidelines for connecting IDE/ATA signal cables ............................................................... 88
Guidelines for connecting diskette AT interface signal cables ........................................... 90
Tip for proper drive alignment .............................................................................................. 90
Installing a drive in bay 1 ....................................................................................................... 91
Installing a drive in bay 2 ....................................................................................................... 93
Installing a drive in bay 3 ....................................................................................................... 95
Installing a drive in bay 4 ....................................................................................................... 97
Connecting signal cables .......................................................................................................99
Removing drives ..................................................................................................................... 99
Working with the hardware in the minitower system unit ............................................................ 100
Identifying the parts of the system unit ..................................................................................... 101
Adding and removing adapter cards ......................................................................................... 103
Identifying adapter card connectors ..................................................................................... 103
Identifying card cable connectors ......................................................................................... 103
Setting jumpers ...................................................................................................................... 104
Installing adapter cards .......................................................................................................... 107
Connecting card cables .......................................................................................................... 107
Removing adapter cards ........................................................................................................ 108
Adding and removing drives ...................................................................................................... 108
Identifying drive bays ............................................................................................................. 108
Removing and replacing bay panels .................................................................................... 109
Identifying signal cable connectors ...................................................................................... 110
Guidelines for connecting IDE/ATA signal cables ............................................................... 111
Guidelines for connecting diskette AT interface signal cables ........................................... 112

xTable of contents
Tip for proper drive alignment .............................................................................................. 113
Installing a drive in bay 1 ....................................................................................................... 114
Installing a drive in bay 2 or 3 ............................................................................................... 115
Installing a drive in bay 4 ....................................................................................................... 116
Installing a drive in bay 5 ....................................................................................................... 117
Installing a drive in bay 6 ....................................................................................................... 118
Connecting signal cables .......................................................................................................119
Removing drives ..................................................................................................................... 119
Updating the Setup Utility ............................................................................................................... 119
For adapter cards ......................................................................................................................... 119
For drives ...................................................................................................................................... 120
Part 4: Troubleshooting .............................................................121
Chapter 8: Diagnosing and recovering from problems ...........................123
Before you panic: some simple fixes .............................................................................................. 123
Solving hardware problems ............................................................................................................ 127
Solving software problems .............................................................................................................. 133
Solving monitor problems ............................................................................................................... 138
Solving audio, multimedia, and modem problems (Mwave) ....................................................... 140
Responding to error codes ............................................................................................................... 141
Recovering factory installed programs and files ........................................................................... 148
Part 5: Technical reference .......................................................149
Appendix A: Specification tables ...........................................................151
Memory module placement ............................................................................................................. 151
Memory map ..................................................................................................................................... 154
System input/output addresses ....................................................................................................... 155
System interrupts ............................................................................................................................. 157
DMA channel assignments .............................................................................................................. 158
Serial port addresses ........................................................................................................................ 159

xi
Appendix B: Audio and video cards ....................................................... 161
About sound cards ............................................................................................................................ 161
About Mwave cards .......................................................................................................................... 161
About television cards ...................................................................................................................... 162
Appendix C: Modem information ........................................................... 163
About modems ................................................................................................................................. 163
Operating your modem ............................................................................................................... 163
Using the Auto Answer feature ..................................................................................................164
Disabling Call Waiting ................................................................................................................. 165
How modems work ........................................................................................................................... 165
Modem connection process .......................................................................................................165
Data modems ............................................................................................................................... 166
Connecting to other data modems ............................................................................................ 167
Fax modems ................................................................................................................................. 168
Choosing fax software programs ............................................................................................... 168
Communications settings ........................................................................................................... 169
Changing modem addresses for the Mwave adapter card ................................................. 169
Changing modem addresses for non-Mwave adapter cards ............................................. 169
Modem commands ........................................................................................................................... 170
Modem return codes ........................................................................................................................ 173
S registers .......................................................................................................................................... 174
United States modem regulations .................................................................................................. 177
FCC and telephone company requirements .............................................................................. 177
Canadian modem regulations ......................................................................................................... 178
Canadian Department of Communications certification label ................................................. 178
Étiqueete d’homologation du Ministère des Communications du Canada ............................ 178
Appendix D: Monitor terminology .......................................................... 181
Index ....................................................................................................... 183

xii Table of contents

xiii
Notices
References in this publication to IBM products, programs, or
services do not imply that IBM intends to make these available
in all countries in which IBM operates. Any reference to an IBM
product, program, or service is not intended to state or imply
that only IBM’s product, program, or service may be used. Any
functionally equivalent product, program, or service that does
not infringe any of IBM’s intellectual property rights may be
used instead of the IBM product, program, or service.
Evaluation and verification of operation in conjunction with
other products, except those expressly designated by IBM, are
the user’s responsibility.
IBM may have patents or pending patent applications covering
subject matter in this document. The furnishing of this
document does not give you any license to these patents. You
can send license inquiries, in writing, to the IBM Director of
Licensing, IBM Corporation, 500 Columbus Avenue,
Thornwood, NY 10594.
Safetyinformation
The construction of the IBM Aptiva Personal Computer
provides extra protection against the risk of electrical shock.
The IBM Aptiva PC has a power cord with a three-prong plug
that is required to ground metal parts. It is the responsibility of
the person installing the computer to connect it to a properly
grounded electrical outlet. Seek professional assistance before
using an adapter or extension cord; these devices could
interrupt the grounding circuit.
If the computer is connected to an electrical outlet that is
incorrectly connected to the building wiring, serious electrical
shock could result.
FOR CONTINUED PROTECTION AGAINST THE RISK OF
ELECTRICAL SHOCK:
•Connect your computer only to an electrical outlet of the
correct voltage. If you are unsure about the voltage of the
electrical outlet you are using, contact your local power
company.
•If your computer has cables other than the power cords,
you must connect them before plugging the power cords
into an electrical outlet. Before removing these cables, you
must first unplug the power cords from the outlet.
•If your computer has a telephone connection, do not touch
the telephone cords when there is lightning in the area.
•Do not use or store the computer in an area where it can
become wet.
•Make sure all replacement parts have characteristics
identical or equivalent to the original parts. Other parts
may not have the same safety features.
•Personal injury or electrical shock may result if you
undertake actions other than those specifically described
in this book. This is particularly true if you try to service or

xiv Notices
repair the power supply, monitor, or built-in modem.
Always refer service or repairs to qualified service
personnel.
Trademarks
The following terms are trademarks of the IBM Corporation in
the United States or other countries or both:
•Aptiva
•HelpCenter
•HelpWare
•IBM
•Mwave
•Operating System/2
•OS/2
•Rapid Resume
Other company, product, and service names, which may be
denoted by a double asterisk (**), may be trademarks or
service marks of others.
Windows is a trademark of Microsoft Corporation.
Caution:
Your computer uses lithium batteries. There may be
a risk of fire, explosion, or burns if the batteries are
handled incorrectly. To ensure safety:
• Do not recharge, disassemble, heat, or inciner-
ate a lithium battery.
• Replace the battery with an identical or equiva-
lent type lithium battery.
• Discard used lithium batteries according to local
country dispositions.
Hardwareandsoftwareassistance
See “Chapter 8: Diagnosing and recovering from problems”
on page 123 or the online help that came with your computer.
If you need additional assistance, look in the Guide to
HelpWare and All the Extras folder for more information.

1
Part1Learningaboutthisbook
This part contains an introduction to the Aptiva
Handbook. Read this part to understand how to use this
book and where to go if you need additional
information.
This part contains the following chapter:
•“Chapter 1: Using this book” on page 3
This chapter explains how the book is organized. It
also points you to additional printed and online
sources for information that is not contained in this
book.

2 Part 1: Learning about this book

3
Usingthisbook
The Aptiva Handbook contains general information for
all users of an IBM Aptiva Personal Computer. Once you
have taken your computer out of the box and connected
all the components, you can use this book as a guide to
your computer’s hardware and as a problem-solving
tool.
The topics in this book range from an introduction of
important Aptiva hardware features to instructions for
reconfiguring or upgrading your computer. In addition,
if you experience a problem with your Aptiva computer,
this book can guide you to a solution.
This book includes information for several Aptiva
models. Your model may not have some of the
hardware mentioned in this book. You cannot use
software that requires hardware you did not purchase.
Howthisbookisorganized
This book contains the following parts and chapters:
“Part 1: Learning about this book” on page 1
This part contains information to help you use the
Aptiva Handbook. It contains the following chapter:
•“Chapter 1: Using this book” on page 3
This chapter contains information about the book’s
contents and organization. It also points you to other
documents or online resources for more
information.
“Part 2: Controlling system settings” on page 9
This part contains information to help you configure or
reconfigure the hardware and hardware features that
were installed in your computer at the factory. It
contains the following chapters:
•“Chapter 2: Getting started with your Aptiva
computer” on page 11
This chapter contains instructions for making
adjustments tomonitor and volume settings on your
Aptiva computer. It also provides information to help
you connect your computer to a printer or to other
computer systems, such as the Internet.
1

4Chapter 1: Using this book
•“Chapter 3: Understanding the Rapid Resume
features” on page 21
This chapter provides instructions for finding the
Rapid Resume Manager on your Windows 95
desktop and describes each of the Rapid Resume
features.
•“Chapter 4: Viewing and changing Aptiva
configuration” on page 29
This chapter provides instructions for using the
Setup Utility, where you can view or change your
system’s configuration. It also provides information
to help you locate other configuration utilities.
“Part 3: Upgrading and replacing hardware” on
page 49
This part contains information to help you add to or
change the hardware that was installed in your
computer at the factory. It contains the following
chapters:
•“Chapter 5: Preparing to upgrade” on page 51
This chapter contains information to help you
prepare to add or replace adapter cards, drives, and
system board components in your system unit.
•“Chapter 6: Adding and replacing system board
components” on page 61
This chapter contains instructions for adding and
replacing hardware components on your system
board.
•“Chapter 7: Adding and removing adapter cards
and drives” on page 73
This chapter contains instructions for adding and
removing adapter cards and drives.
“Part 4: Troubleshooting” on page 121
This part contains information to help you respond to
problems with the hardware, software, and features
installed in your computer at the factory. It contains the
following chapter:
•“Chapter 8: Diagnosing and recovering from
problems” on page 123
This chapter provides troubleshooting information,
including error code interpretations. It also includes
information to help you recover factory installed
programs and files.
“Part 5: Technical reference” on page 149
This part contains technical information you might need
if you upgrade your computer’s hardware. It contains
the following appendixes:
•“Appendix A: Specification tables” on page 151
This appendix contains specific memory, address,
interrupt, channel, and port specifications.
•“Appendix B: Audio and video cards” on page 161
This appendix contains descriptive information
about sound, Mwave, and television cards.

Presentation conventions used in this book 5
•“Appendix C: Modem information” on page 163
This appendix contains descriptive information
about modems, including AT command set
information you can use if you decide to operate
your modem from a DOS command line.
•“Appendix D: Monitor terminology” on page 181
This appendix contains definitions of some of the
terms generally used to describe monitor
characteristics.
The book also contains an index.
Presentationconventionsusedin
thisbook
This book uses the following highlighting conventions
to associate special meaning with text:
Example
Example font indicates text you should type at your
keyboard.
Italics
Italics indicate a new technical term. A definition or
explanation of the term follows its first use.
Bold
Bold indicates the names of keys you should press
on the keyboard or screen elements you should click
on with the mouse.
Bold also emphasizes hardware labels, such as
those used to identify jacks or jumpers.
This book uses the following character conventions to
indicate how to press combinations of keys:
+
The plus sign (+) between two key names indicates
that you should press the two keys simultaneously.
Hold the first key down. While holding the first key
down, press and release the second key. Then
release the first key.
If the plus sign appears between each key name in a
string of three key names, then press and release the
third key while holding down the first two keys.
For instance, if you see an instruction to press
Ctrl + Alt +Delete, then press and hold down the
Ctrl and Alt keys. While you hold down these two
keys, press and release the Delete key. After you
release the Delete key, release the Ctrl and Alt
keys.

6Chapter 1: Using this book
Wheretofindmoreinformation
The following publications and online documentation
contain more information about your computer:
Read me first. This book contains instructions to help
you unpack, set up, and start using your computer.
Program License and Limited Warranty
Agreement. This book contains information about the
use of your computer and thesoftware that came with it.
It also has information about the terms and conditions
of the limited warranty.
Guide to HelpWare and All the Extras. This folder
contains information about:
•Hardware service and software support for your
computer
•Electronic support
•The 1-800-number (for hardware assistance) and
IBM support services (for answers to questions
about your new computer)
•The Program License and Limited Warranty
Agreement
•A wide selection of additional software offerings
Be sure to read this information to take full advantage of
all the IBM Aptiva Personal Computer offerings.
Aptiva Guide. Your computer comes with a program
called the “Aptiva Guide.” This online demonstration
describes the features and programs that were installed
on your computer at the factory. As you watch the
demonstration, you can also start some of the programs
being described.
To start the Aptiva Guide demonstration, follow these
steps:
1. Click on the Start button on your desktop.
2. Move your mouse pointer to the Programs menu
and then to the AptivaWare menu.
3. Click on the Aptiva Guide option.
For more information about the Aptiva Guide, see the
Read me first book.
Aptiva Helper. Your computer comes with a program
called the “Aptiva Helper.” This program contains
information to help you register your computer, back up
operating system and data files, run computer
diagnostics, and obtain IBM support.
To start the Aptiva Helper, follow these steps:
1. Click on the Start button on your desktop.
2. Move your mouse pointer to the Aptiva Helper
option and click on it.
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