IBM IntelliStation M Pro 6230 User manual

IBM IntelliStation M Pro
Ty pes 6220 and 6230
User’s Guide


IBM IntelliStation M Pro
Ty pes 6220 and 6230
User’s Guide


Note:
Before using this information and the product it supports, be sure to read the information in Appendix B, “IBM Statement of Limited
Warranty Z125-4753-07 11/2002,” on page 111 and Appendix C, “Notices,” on page 129.
Second Edition (April 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introducing the IntelliStation M Pro computer . . . . . . . .1
Related publications . . . . . . . . . . . . . . . . . . . . . . .1
Notices and statements used in this book . . . . . . . . . . . . . . .2
Features and specifications — M Pro Type 6220 (desktop model) . . . . . .3
Features and specifications — M Pro Type 6230 (tower model) . . . . . . .4
What your computer offers . . . . . . . . . . . . . . . . . . . . .5
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Preinstalled software . . . . . . . . . . . . . . . . . . . . . .6
Software on CD . . . . . . . . . . . . . . . . . . . . . . . .7
Software available on the World Wide Web . . . . . . . . . . . . . .7
Reliability, availability, and serviceability features . . . . . . . . . . . . .8
Chapter 2. Operating the computer . . . . . . . . . . . . . . . . .9
Controls and LEDs . . . . . . . . . . . . . . . . . . . . . . . .9
Turning on the computer . . . . . . . . . . . . . . . . . . . . .11
Using preinstalled software . . . . . . . . . . . . . . . . . . . .12
Running the operating-system setup program . . . . . . . . . . . .12
Installing other operating systems . . . . . . . . . . . . . . . . .13
Viewing the license agreement . . . . . . . . . . . . . . . . . .13
Registering your computer . . . . . . . . . . . . . . . . . . . .14
Creating an emergency recovery-repair diskette in Windows . . . . . . .14
Creating an IBM Enhanced Diagnostics diskette in Windows . . . . . . .15
Using video features . . . . . . . . . . . . . . . . . . . . . . .16
Video device drivers . . . . . . . . . . . . . . . . . . . . . .16
Changing monitor settings . . . . . . . . . . . . . . . . . . . .16
Using audio features . . . . . . . . . . . . . . . . . . . . . . .17
Using security features . . . . . . . . . . . . . . . . . . . . . .17
Anti-intrusion features . . . . . . . . . . . . . . . . . . . . .17
Component protection . . . . . . . . . . . . . . . . . . . . .18
Data protection . . . . . . . . . . . . . . . . . . . . . . . .18
Locking the keyboard . . . . . . . . . . . . . . . . . . . . .18
Updating system programs . . . . . . . . . . . . . . . . . . . .18
Managing your computer . . . . . . . . . . . . . . . . . . . . .19
Shutting down the operating system . . . . . . . . . . . . . . . . .20
Turning off the computer . . . . . . . . . . . . . . . . . . . . .20
Chapter 3. Configuring the computer . . . . . . . . . . . . . . . .23
Using the Configuration/Setup Utility program . . . . . . . . . . . . .23
Starting the Configuration/Setup Utility program . . . . . . . . . . . .23
Configuration/Setup Utility menu choices . . . . . . . . . . . . . .24
Using passwords . . . . . . . . . . . . . . . . . . . . . . .25
Using the Boot Menu program . . . . . . . . . . . . . . . . . . .26
Enabling the Intel Gigabit Ethernet Utility program . . . . . . . . . . . .26
Using the SCSISelect Utility program (some models) . . . . . . . . . . .26
Starting the SCSISelect Utility program . . . . . . . . . . . . . . .26
SCSISelect menu choices . . . . . . . . . . . . . . . . . . . .27
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .28
Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .29
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .29
System reliability considerations . . . . . . . . . . . . . . . . .29
© Copyright IBM Corp. 2004 iii

Handling static-sensitive devices . . . . . . . . . . . . . . . . .29
Installing options in the M Pro Type 6220 (desktop model) . . . . . . . . .31
Major components of your computer . . . . . . . . . . . . . . . .31
System-board option connectors . . . . . . . . . . . . . . . . .32
System-board internal connectors . . . . . . . . . . . . . . . . .32
System-board external connectors . . . . . . . . . . . . . . . . .33
Removing the cover . . . . . . . . . . . . . . . . . . . . . .33
Removing and installing the support bracket . . . . . . . . . . . . .33
Working with adapters . . . . . . . . . . . . . . . . . . . . .34
Installing internal drives . . . . . . . . . . . . . . . . . . . . .36
Installing memory modules . . . . . . . . . . . . . . . . . . .45
Installing a security rope clip . . . . . . . . . . . . . . . . . . .47
Replacing the cover . . . . . . . . . . . . . . . . . . . . . .48
Installing options in the M Pro Type 6230 (tower model) . . . . . . . . . .50
Major components of your computer . . . . . . . . . . . . . . . .50
System-board option connectors . . . . . . . . . . . . . . . . .51
System-board internal connectors . . . . . . . . . . . . . . . . .52
System-board external connectors . . . . . . . . . . . . . . . . .53
Removing the side cover . . . . . . . . . . . . . . . . . . . .53
Removing and installing the support bracket . . . . . . . . . . . . .54
Working with adapters . . . . . . . . . . . . . . . . . . . . .55
Installing internal drives . . . . . . . . . . . . . . . . . . . . .59
Installing memory modules . . . . . . . . . . . . . . . . . . .65
Installing a security rope clip . . . . . . . . . . . . . . . . . . .67
Replacing the side cover . . . . . . . . . . . . . . . . . . . .68
Connecting external options . . . . . . . . . . . . . . . . . . . .69
Input/output connectors . . . . . . . . . . . . . . . . . . . . . .69
Audio connectors . . . . . . . . . . . . . . . . . . . . . . .70
Auxiliary-device (pointing-device) connector . . . . . . . . . . . . .71
Ethernet (RJ-45) connector . . . . . . . . . . . . . . . . . . .71
IEEE 1394 (FireWire) connector (some models) . . . . . . . . . . . .72
Keyboard connector . . . . . . . . . . . . . . . . . . . . . .72
Parallel connector . . . . . . . . . . . . . . . . . . . . . . .72
Serial connectors . . . . . . . . . . . . . . . . . . . . . . .73
Ultra320 SCSI connector . . . . . . . . . . . . . . . . . . . .73
Universal Serial Bus connectors . . . . . . . . . . . . . . . . .73
Video connector . . . . . . . . . . . . . . . . . . . . . . .74
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .77
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .77
Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . .79
POST beep codes . . . . . . . . . . . . . . . . . . . . . .79
POST error messages . . . . . . . . . . . . . . . . . . . . . .81
Diagnostic programs and error messages . . . . . . . . . . . . . . .85
Text messages . . . . . . . . . . . . . . . . . . . . . . . .86
Starting the diagnostic programs and viewing the test log . . . . . . . .86
Diagnostic error message tables . . . . . . . . . . . . . . . . .88
Small computer system interface (SCSI) messages . . . . . . . . . . .93
PC-Doctor for Windows . . . . . . . . . . . . . . . . . . . . . .94
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .94
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .95
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .95
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .95
General problems . . . . . . . . . . . . . . . . . . . . . . .96
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .96
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .96
iv IBM IntelliStation M Pro Types 6220 and 6230: User’s Guide

Memory problems . . . . . . . . . . . . . . . . . . . . . . .97
Microprocessor problems . . . . . . . . . . . . . . . . . . . .97
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .97
Option problems . . . . . . . . . . . . . . . . . . . . . . .98
Parallel port problems . . . . . . . . . . . . . . . . . . . . .99
Power problems . . . . . . . . . . . . . . . . . . . . . . .99
Printer problems . . . . . . . . . . . . . . . . . . . . . . .99
Serial port problems . . . . . . . . . . . . . . . . . . . . . 100
Software problems . . . . . . . . . . . . . . . . . . . . . . 100
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . 100
System-board error LEDs . . . . . . . . . . . . . . . . . . . 100
Software error messages . . . . . . . . . . . . . . . . . . . . 101
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . 102
Recovering your operating system and preinstalled software . . . . . . . . 102
Recovering the operating system . . . . . . . . . . . . . . . . . 102
Recovering or installing device drivers . . . . . . . . . . . . . . . 103
Creating and using an IBM Enhanced Diagnostics diskette in Windows . . . . 103
Creating an IBM Enhanced Diagnostics diskette . . . . . . . . . . . 103
Using the IBM Enhanced Diagnostics diskette . . . . . . . . . . . . 104
Using the recovery-repair diskette in Windows . . . . . . . . . . . . . 104
Updating (flash-updating) the BIOS code on your computer . . . . . . . . 105
Recovering from a POST/BIOS update failure . . . . . . . . . . . . . 105
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . 106
Appendix A. Getting help and technical assistance . . . . . . . . . . 109
Before you call . . . . . . . . . . . . . . . . . . . . . . . . 109
Using the documentation . . . . . . . . . . . . . . . . . . . . . 109
Getting help and information from the World Wide Web . . . . . . . . .110
Software service and support . . . . . . . . . . . . . . . . . . .110
Hardware service and support . . . . . . . . . . . . . . . . . . .110
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 111
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . 111
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .114
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . . 125
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 129
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 129
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 130
Product recycling and disposal . . . . . . . . . . . . . . . . . . 131
Battery return program . . . . . . . . . . . . . . . . . . . . . 132
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 132
Federal Communications Commission (FCC) statement . . . . . . . . 132
Industry Canada Class B emission compliance statement . . . . . . . . 133
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 133
European Union EMC Directive conformance statement . . . . . . . . 133
Japanese Voluntary Control Council for Interference (VCCI) statement 133
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 133
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Contents v

vi IBM IntelliStation M Pro Types 6220 and 6230: User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2004 vii

Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii IBM IntelliStation M Pro Types 6220 and 6230: User’s Guide