IBM 6868 - IntelliStation M - Pro User manual

User Guide
IntelliStation M Pro Type 6868
Professional Workstation

User Guide
IntelliStation M Pro Type 6868
Professional Workstation
IBM

Note
Before using this information and the product it supports, be sure to read the
general information under Appendix C, “Viewing the license agreement” on
page 145 and Appendix D, “Product warranties and notices” on page 147.
First Edition (October 1999)
The following paragraph does not apply to the United Kingdom or any country where
such provisions are inconsistent with local law: INTERNATIONAL BUSINESS
MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This publication could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of
America. IBM may not offer the products, services, or features discussed in this
document in other countries, and the information is subject to change without notice.
Consult your local IBM representative for information on the products, services, and
features available in your area.
Requests for technical information about IBM products should be made to your IBM
reseller or IBM marketing representative.
 Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

Contents
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser compliance statement ....................... viii
Lithium battery notice ............................ x
About this book .............................. xi
Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1. IBM IntelliStation overview ................. 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preinstalled software . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Additional software . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2. Setting up your computer .................. 11
Arranging your workspace ........................ 11
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Glare and lighting ........................... 12
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electrical outlets and cable lengths .................. 13
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting your computer for the first time ............... 16
Running the setup program ...................... 17
Using Access IBM ........................... 18
Information for Windows NT Workstation only ............. 19
Setting up your hard disk partitions ................. 19
Creating an emergency repair disk .................. 19
Service Pack 5 .............................. 19
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Additional setup tasks ........................... 20
Creating an IBM Enhanced Diagnostic Diskette ........... 20
Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Registering your computer ....................... 21
Accessing your complimentary screen savers ............. 21
Installing additional software ..................... 22
Installing other operating systems ................... 23
Chapter 3. Operating and caring for your computer .......... 25
Controls and status indicators ...................... 25
Starting your computer .......................... 27
Shutting down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Handling and storing diskettes .................... 28
 Copyright IBM Corp. 1999 iii

Inserting and removing diskettes ................... 29
Write-protecting diskettes . . . . . . . . . . . . . . . . . . . . . . . 29
Using a CD-ROM drive .......................... 30
Handling a CD ............................. 30
Loading a CD .............................. 31
Using video features ............................ 31
Video device drivers .......................... 32
Changing monitor settings ....................... 32
Using audio features ............................ 33
Updating system programs ........................ 34
Managing your computer ......................... 34
Wake on LAN ............................. 35
Alert on LAN .............................. 35
Remote Program Load or Dynamic Host Configuration Protocol .. 35
Remote Administration . . . . . . . . . . . . . . . . . . . . . . . . . 36
LANClient Control Manager ...................... 36
System Migration Assistant (SMA) .................. 36
Desktop Management Interface .................... 36
Using security features .......................... 37
Anti-intrusion features . . . . . . . . . . . . . . . . . . . . . . . . . 37
Asset ID capability ........................... 38
IBM security solutions ......................... 38
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enhanced security . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Locking the keyboard ......................... 39
Taking care of your computer ....................... 40
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cleaning your computer ........................ 40
Moving your computer ......................... 42
Chapter 4. Using the Configuration/Setup Utility program ...... 43
Starting and using the Configuration/Setup Utility program ...... 43
Viewing and changing settings .................... 44
Exiting from the Configuration/Setup Utility program ....... 45
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using a power-on password ...................... 46
Using an administrator password ................... 48
Using Security Profile by Device ................... 50
Using Enhanced Security ......................... 51
Other settings in the Configuration/Setup Utility program ....... 53
Changing and viewing the startup sequence ............. 53
Setting Remote Administration .................... 54
Interrupt and DMA resources ..................... 54
Power-management features . . . . . . . . . . . . . . . . . . . . . . 55
ACPI standby mode .......................... 56
Quick reference for network-related settings ............. 59
Enabling the Pentium III processor serial number feature ........ 60
iv IntelliStation User Guide

Chapter 5. Installing options . . . . . . . . . . . . . . . . . . . . . . 61
Available options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Preparing to install options ........................ 62
Handling static-sensitive devices ................... 62
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using the stabilizing feet ........................ 63
Disconnecting cables and removing the cover ............ 64
Locating components . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Locating system board components .................. 69
Accessing the system board ...................... 70
Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing a second microprocessor .................. 75
Installing adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installing internal drives ........................ 81
Installing a security U-bolt ....................... 91
Completing the installation ........................ 92
Replacing the cover ........................... 92
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Updating the computer configuration ................. 95
Chapter 6. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 97
Power-on self-test (POST) ......................... 98
Troubleshooting MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
POST messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
POST beep codes ............................. 105
SCSI error messages ........................... 106
Software-generated error messages ................... 106
Diagnostic error codes and messages .................. 106
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . 106
Diskette drive problems ....................... 108
Monitor problems . . . . . . . . . . . . . . . . . . . . . . . . . . 109
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . 112
Keyboard, mouse, or pointing-device problems .......... 113
Memory problems . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Option problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Parallel port problems ........................ 116
Serial port problems ......................... 117
Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Software problem . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Universal Serial Bus port problems ................. 118
Recovering from a POST/BIOS update failure ............. 119
Replacing the battery .......................... 119
Using the IBM Product Recovery CD .................. 121
Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . 122
Recovering the operating system and support software ...... 122
Changing the startup sequence to start from the CD ........ 122
Contents v

IBM Enhanced Diagnostics ....................... 123
Other diagnostic programs ....................... 125
Using the ConfigSafe program ..................... 126
Chapter 7. Getting help, service, and information .......... 127
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Before you call for service ........................ 129
Getting customer support and service ................. 129
Using the World Wide Web ..................... 129
Using electronic support services .................. 130
Getting information by fax ...................... 130
Getting help online .......................... 131
Getting help by telephone ...................... 131
Getting help around the world ................... 133
Purchasing additional services ..................... 133
Enhanced PC support line ...................... 133
900-number operating system and hardware support line ..... 134
Network and server support line .................. 134
Ordering support line services .................... 134
Warranty and repair services .................... 135
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Appendix A. Using the Software Selections CD ........... 137
Features of the CD ............................ 137
Starting the CD ............................. 138
Using the Software Selections program ................. 138
Appendix B. Computer records . . . . . . . . . . . . . . . . . . . . 141
Serial numbers and keys ........................ 141
Device records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Appendix C. Viewing the license agreement ............ 145
Appendix D. Product warranties and notices ............ 147
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
IBM Statement of Limited Warranty for United States, Puerto Rico,
and Canada (Part 1 - General Terms) ............... 147
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms) .......... 150
Part 2 - Worldwide Country-Unique Terms ............ 153
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Year 2000 readiness and instructions ................ 158
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Electronic emission notices ...................... 160
Power cord notice .......................... 164
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
vi IntelliStation User Guide

Safety information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
Electrical current from power, telephone, and communication
cables is hazardous.To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices.The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1999 vii

DANGER
To avoid a shock hazard, do not connect or disconnect any cables
or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.
Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM
drives are also sold separately as options. CD-ROM drives and DVD-ROM
drives are laser products. These drives are certified in the U.S. to conform
to the requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser
products. Elsewhere, these drives are certified to conform to the
requirements of the International Electrotechnical Commission (IEC) 825
and CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive or a DVD-ROM drive is installed, note the
following.
CAUTION:
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive or DVD-ROM drive could result
in exposure to hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive or DVD-ROM drive. Do not remove the drive
covers.
Some CD-ROM drives and DVD-ROM drives contain an embedded Class
3A or Class 3B laser diode. Note the following.
DANGER
Laser radiation when open. Do not stare into the beam, do not
view directly with optical instruments, and avoid direct exposure
to the beam.
Certains modèles d'ordinateurs personnels sont équipés d'origine d'une
unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également
vendues séparément en tant qu'options. L'unité de CD-ROM/DVD-ROM est
viii IntelliStation User Guide