IBM 86803RU - Netfinity 7000 M10 Owner's manual

S01K-4643-02
IBM Netfinity Servers
IBM Netfinity 7000-M10 - Type 8680
Models 1RU, 2RU, 3RU, 4RU,
5RU, 6RY, 7RY, 8RY, 1SY, 2SY, 3SY, 11Y, 21Y
Hardware Maintenance Manual
August 1999
We Want Your Comments!
(Please see page 265)

S01K-4643-02
IBM Netfinity Servers
IBM Netfinity 7000-M10 - Type 8680
Models 1RU, 2RU, 3RU, 4RU,
5RU, 6RY, 7RY, 8RY, 1SY, 2SY, 3SY, 11Y, 21Y
Hardware Maintenance Manual
August 1999
We Want Your Comments!
(Please see page 265)
IBM

Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 269.
Third Edition (August 1999)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines
Corporation 1997, 1998, 1999. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM

About This Manual
This manual contains diagnostic information, a
Symptom-to-FRU Index, service information, error codes,
error messages, and configuration information for the
Netfinity 7000-M10 - Type 8680.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Important Safety Information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
iii

Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online Support
Use the World Wide Web (WWW) or the IBM PC
Company BBS to download Diagnostic, BIOS Flash, and
Device Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
The IBM PC Company BBS can be reached at (919)
517-0001.
IBM Online Addresses:
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
iv Netfinity Server HMM

Contents
About This Manual ................ iii
Important Safety Information .......... iii
Online Support . . . . . . . . . . . . . . . . iv
Netfinity 7000-M10 - Type 8680 .......... 1
General Checkout . . . . . . . . . . . . . . . . . 6
Diagnostics . . . . . . . . . . . . . . . . . . . . 9
Features at a Glance ............... 20
Additional Service Information ........... 22
Locations . . . . . . . . . . . . . . . . . . . . . 86
Symptom-to-FRU Index . . . . . . . . . . . . . 182
Undetermined Problems . . . . . . . . . . . . . 205
Parts Listing (Netfinity 7000-M10 - Type 8680) . . 213
Related Service Information .......... 225
Safety Information . . . . . . . . . . . . . . . 226
Laser compliance statement ........... 231
Send Us Your Comments! ............ 265
Problem Determination Tips ........... 266
Phone Numbers, U.S. and Canada ........ 267
Notices . . . . . . . . . . . . . . . . . . . . . 269
Trademarks . . . . . . . . . . . . . . . . . . 269
 Copyright IBM Corp. 1998 v

vi Netfinity Server HMM

Netfinity 7000-M10 - Type 8680
General Checkout . . . . . . . . . . . . . . . . . 6
Diagnostics . . . . . . . . . . . . . . . . . . . . 9
Diagnostic Programs . . . . . . . . . . . . 9
Power-On Self Test (POST) ......... 9
POST Beep Codes ............. 10
Error Messages . . . . . . . . . . . . . . 10
POST Error Messages .......... 10
System Monitoring Messages ...... 10
Diagnostic Error Messages ........ 10
Software-Generated Error Messages . . . 11
System Error Log .............. 11
Option Diskettes . . . . . . . . . . . . . . 11
Diagnostic Programs . . . . . . . . . . . . . . 12
Running Diagnostic Programs ........ 12
Viewing the Test Log ............ 14
Resolving Configuration Conflicts ........ 15
Changing the Software Configuration Setup . 15
Changing the Hardware Configuration Setup . 15
Identifying Problems through Status Indicators . . 16
Power Supply LEDs ............ 17
System Component Status Indicators .... 18
Processor Board LEDs ......... 18
Memory Board LED ........... 18
I/O Board LEDs ............. 18
Advanced Remote Management Controller
LEDs . . . . . . . . . . . . . . . . . 19
Features at a Glance ............... 20
Additional Service Information ........... 22
Configuration Overview . . . . . . . . . . . . 23
The Configuration/Setup Utility Program ..... 25
Using the Configuration/Setup Utility Main Menu . 26
System Summary . . . . . . . . . . . . . . 27
System Information . . . . . . . . . . . . . 27
Product Data . . . . . . . . . . . . . . 27
System Card Data ............ 27
Devices and I/O Ports ........... 27
Date and Time ............... 28
System Security . . . . . . . . . . . . . . 28
Using the Power-On Password Menu . . . 29
Using the Administrator Password Menu . 31
Start Options . . . . . . . . . . . . . . . . 32
Advanced Setup . . . . . . . . . . . . . . 32
ACPI Control . . . . . . . . . . . . . . 32
Cache Control . . . . . . . . . . . . . . 33
PCI Slot/Device Information ....... 33
Memory Settings . . . . . . . . . . . . 33
MPS Version Control .......... 34
Error Logs . . . . . . . . . . . . . . . . . 34
POST Error Log ............. 34
System Error Log ............ 34
Save Settings . . . . . . . . . . . . . . . 34
 Copyright IBM Corp. 1998 1

Restore Settings . . . . . . . . . . . . . . 34
Load Default Settings ............ 34
Exit Setup . . . . . . . . . . . . . . . . . 34
Configuring Options . . . . . . . . . . . . . . 35
Resolving Configuration Conflicts ........ 36
Resolving Hardware Configuration Conflicts . 36
Resolving Software Configuration Conflicts . . 37
Using the SCSISelect Utility .......... 38
Starting the SCSISelect Utility ........ 38
SCSISelect Utility Choices ......... 38
Configure/View Host Adapter Settings . . 38
SCSI Disk Utilities ............ 39
Performing a Low-Level Disk Format . . . 40
When To Use the Low-Level Format Program 40
Starting the Low-Level Format Program . . 41
Verify Disk Media .............. 41
What the IBM Netfinity 7000 M10 Offers .... 42
Advanced System Management ........ 44
Required Device Drivers .......... 45
Device-Driver Installation Instructions .... 45
Starting Advanced System Management . . . 47
Using a Serial Connection to Manage Remote
Advanced System Management Controllers or
Adapters . . . . . . . . . . . . . . . . . 48
Configuration Information . . . . . . . . . . 49
Configuration Settings . . . . . . . . . . . 50
The System Identification Group ..... 50
The Dial-In Settings Group ........ 51
The System Management Subsystem Clock
Group . . . . . . . . . . . . . . . . . 52
POST Timeout . . . . . . . . . . . . . 52
Loader Timeout . . . . . . . . . . . . . 53
O/S Timeout . . . . . . . . . . . . . . 53
Power Off Delay ............. 54
Other Configuration Settings Functions . . 54
Modem Settings . . . . . . . . . . . . . . 54
The Port Configuration Group ...... 55
The Dialing Settings Group ....... 56
Initialization String Guidelines ...... 59
Changing Dialout Entry Settings ..... 59
Automatic Dialout Settings ......... 60
Dialout Entry Information Group ..... 61
Enabled Alerts Dialout Group ...... 62
Event Log . . . . . . . . . . . . . . . . . 64
Operational Parameters . . . . . . . . . . . 65
System Power Control ........... 66
Remote POST Console ........... 67
Updating System Management Subsystem
Microcode . . . . . . . . . . . . . . . . 68
Accessing the Advanced System Management
Adapter II without Netfinity Manager .... 69
Establishing a Direct Connection to the Netfinity
Advanced System Management PCI Adapte 70
Using a Terminal Program to Connect . . 70
2Netfinity Server HMM