IBM IntelliStation M Pro 6233 Owner's manual

Hardware Maintenance Manual
IBM IntelliStation MPro Ty pe 6233 and
6850
򔻐򗗠򙳰

Hardware Maintenance Manual
IBM IntelliStation MPro Ty pe 6233 and
6850
򔻐򗗠򙳰

Note
Before using this information and the product it supports, be sure to read “Notices” on page 141.
Fifth Edition (January 2005)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer
the products, services, or features discussed in this document in other countries, and the information is subject to
change without notice. Consult your local IBM representative for information on the products, services, and features
available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
©Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

About this manual
This manual contains diagnostic information, Symptom-to-FRU indexes, error
codes, error messages, service and reference information for the IBM
®
IntelliStation
® Series computer Types 6233 and 6850.
Note:
This manual is intended for trained servicers who are familiar with IBM Personal Computer
products. Use this manual along with advanced diagnostic tests to troubleshoot problems
effectively.
Before servicing an IBM product, be sure to review the “Safety notices (multi-lingual
translations)” on page 107 and “Safety information” on page 103.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.
©Copyright IBM Corp. 2002 iii

Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a
cabo cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and device
driver files.
File download address is:
http://www.ibm.com/pc/support
iv Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

Contents
About this manual ....................... iii
Important safety information .................... iii
Online support .........................iv
General checkout ........................1
General information .......................3
Operating systems ........................3
Supported operating systems ...................3
Compatible operating systems...................4
Features and specifications.....................4
Security ............................5
What the IBM IntelliStation MPro offers ................6
Computer controls and indicators ..................7
Input/output connector locations ...................8
Turning on the computer ......................9
Shutting down the operating system .................10
Turning off the computer .....................10
Operating certain features .....................11
Using video features ......................11
Using audio features ......................12
Updating system programs ...................12
Managing the computer.....................13
Using security features .....................14
Diagnostics ..........................17
Setup Utility program.......................17
POST ............................18
Diagnostics ..........................18
Diagnostics program download ..................18
Navigating through the diagnostics programs .............18
Running diagnostics tests ....................19
Test selection ........................19
Using the IBM Product Recovery CD ................19
Module test menu/hardware configuration report ...........21
Memory Diagnostic tests ....................21
Alert-On LAN test .......................21
Test results .........................22
Hard file Smart test ......................22
Quick and Full erase -hard drive .................23
Iomega Zip drive test .....................23
Viewing the test log ......................23
When to use the Low-Level Format program ..............24
Preparing the hard disk drive for use .................24
Small computer system interface (SCSI) error messages ........25
Software-generated error messages ................25
Diagnostic error codes and messages ...............25
Changing the startup sequence to start from the CD ..........25
IBM Enhanced Diagnostics ...................26
Other diagnostic programs ...................27
PC-Doctor for Windows.....................27
Using the ConfigSafe program ..................27
ConfigSafe Save Our System (SOS) feature .............27
©Copyright IBM Corp. 2002 v

Erasing alost or forgotten password (clearing CMOS) .........28
Recovering from aPOST/BIOS update failure ............29
Replacing the battery .....................29
Configuration .........................33
Using the Configuration/Setup Utility program .............33
Starting the Configuration/Setup Utility program ............33
The Configuration/Setup Utility main menu choices ..........34
Using passwords .......................36
Using the SCSISelect Utility program (some models) ...........36
Starting the SCSISelect Utility program ...............36
SCSISelect menu choices ....................37
Using the PXE Boot Agent Utility program ...............38
Starting the PXE boot agent utility program .............38
PXE boot agent utility menu choices ................38
BIOS levels ..........................39
Flash (BIOS/VPD) update procedure .................40
Installing options .......................41
Major components of the IntelliStation MPro Types 6850 and 6233 .....41
System board connectors .....................42
Memory board connector .....................42
Before you begin ........................43
System reliability considerations .................43
Handling static-sensitive devices .................43
Installing options ........................47
Moving the stabilizing feet ....................47
Removing the cover and front bezel ................47
Removing the air baffle .....................48
Working with adapters .....................49
Installing internal drives.....................52
Installing adrive in bay 1....................55
Installing drives in drive bays 4, 5, 6, 7, and 8............56
Installing memory modules ...................57
Installing amicroprocessor ...................61
Security U-bolt ........................64
Replacing the cover and connecting the cables .............65
Input/output connector locations ..................66
Mouse connector .......................67
Keyboard connector ......................67
Parallel connector .......................67
Serial connectors .......................68
Ethernet connector ......................68
Universal Serial Bus connectors .................69
Audio connectors .......................70
Video connector .......................70
Completing the installation.....................71
Updating the computer configuration ................71
Configuring Plug and Play adapters ................71
Starting the Configuration/Setup Utility program ............72
Configuring startup sequence ..................72
FRU information (service only) ..................73
CD-ROM drive removal ......................73
Diskette drive .........................74
Fan removal ..........................75
vi Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

LED/power switch removal ....................76
Memory board removal ......................77
Power supply removal ......................78
Speaker removal ........................79
System board removal ......................80
Symptom-to-FRU index .....................83
Beep symptoms ........................83
No beep symptoms .......................86
Diagnostic error codes ......................86
Error symptoms ........................89
POST error codes........................91
Processor board LEDs ......................95
Undetermined problems .....................96
Parts listing Types 6233 and 6850 .................97
Recovery CDs .........................99
Keyboards .......................... 101
Power cords ......................... 101
Related service information ................... 103
Safety information ....................... 103
General safety ....................... 103
Electrical safety ....................... 104
Safety inspection guide .................... 105
Handling electrostatic discharge-sensitive devices .......... 106
Grounding requirements .................... 107
Safety notices (multi-lingual translations) .............. 107
Send us your comments!..................... 140
Problem determination tips .................... 141
Notices ........................... 141
Trademarks.......................... 142
Contents vii

viii Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

General checkout
This general checkout procedure is for Types 6233 and 6850 computers.
Attention:
The drives in the computer you are servicing might have been rearranged or the drive
startup sequence changed. Be extremely careful during write operations such as copying,
saving or formatting. Data or programs can be overwritten if you select an incorrect drive.
Diagnostic error messages appear when atest program finds aproblem with a
hardware option. For the test programs to properly determine if atest Passed,
Failed or Aborted,the test programs check the error-return code at test completion.
See “Diagnostics” on page 18.
General error messages appear if aproblem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages,
refer to the information supplied with that software package.
Notes:
vTypes 6233 and 6850 computers default to come up quiet (no beep and no memory count and checkpoint code
display) when no errors are detected by POST.
vTo enable beep and memory count and checkpoint code display when asuccessful POST occurs, do the following:
1. Select Start Options in the Configuration/Setup Utility program (see “Setup Utility program” on page 17).
2. Set Power-On Self-Test to Enhanced.
v
Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. Adown-level BIOS
might cause false errors and unnecessary replacement of the system board. For more information on how to
determine and obtain the latest level BIOS, see “BIOS levels” on page 39.
vIf multiple error codes are displayed, diagnose the first error code displayed.
vIf the computer hangs with aPOST error, go to “POST error codes” on page 91.
vIf the computer hangs and no error is displayed, go to “Undetermined problems” on page 96.
vIf an installed device is not recognized by the diagnostics program, that device might be defective.
001
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Make sure the system board is seated properly.
4. Set all display controls to the middle position.
5. Power-on all external devices.
6. Power-on the computer.
7. Check for the following response:
vReadable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSE?
NO, continue to 002.
YES, proceed to 003.
©Copyright IBM Corp. 2002 1

002
If the Power Management feature is enabled, do the following:
1. Start the Configuration/Setup Utility program (see “Setup Utility program” on
page 17.)
2. Select Power Management from the Configuration/Setup Utility program menu.
3. Select APM.
4. Be sure APM BIOS Mode is set to Disabled.If it is not, press Left Arrow (“) or
Right Arrow (”) to change the setting.
5. Select Automatic Hardware Power Management.
6. Set Automatic Hardware Power Management to Disabled.
7. If the problem persists, continue to 003.
003
Run the Diagnostic programs. If necessary, refer to “Running diagnostics tests” on
page 19.
vIf you receive an error, replace the part that the diagnostic program calls out or
go to “Diagnostics” on page 18.
vIf the test stops and you cannot continue, replace the last device tested.
2Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

General information
The IBM IntelliStation MPro professional workstation incorporates many of the
latest advances in computer technology and is easy to expand and upgrade as
needs change.
The IntelliStation MPro computer is arack mountable system. To install the
computer in arack, refer to the Tower-to-Rack Conversion Kit manual and the Rack
Installation Instructions that are provided with the optional rack hardware for
complete installation and removal instructions.
This section provides an overview of the computer features, preinstalled software,
and system specifications.
If you have access to the World Wide Web, you can obtain up-to-date information
about the IntelliStation MPro model and other IBM computer products at:
http://www.ibm.com/pc/us/intellistation/
The computer model number and serial number are located on labels on top of the
computer behind the bezel on the right.
ID label
Operating systems
This section lists the operating systems that are either supported on or have been
tested for compatibility with the IntelliStation MPro Types 6850 and 6233.
Supported operating systems
IBM IntelliStation MPro Type 6850 is supported on the following operating systems:
vMicrosoft
® Windows ® 2000 Professional Workstation
vMicrosoft Windows NT
® Workstation Version 4.0
vMicrosoft Windows XP Professional
©Copyright IBM Corp. 2002 3

Compatible operating systems
IBM IntelliStation MPro Types 6850 and 6233 have been tested for compatibility
with the following operating systems:
vIBM PC DOS Versions 7.0
vRed Hat Linux Version 7.1 or later
vSuSE Linux Version 7.1 or later
vTurboLinux Server Version 6.5 or later
Features and specifications
The following table provides asummary of the features and specifications for this
computer. Some features and specifications might not apply to your computer
model.
Microprocessor:
vIntel
™ Xeon microprocessors
v256 KB or 512 Level-2 cache
vSupports up to two
microprocessors
Memory:
vMinimum: 256 MB
vMaximum: 4GB
vType: PC800 MHz, 400MHz
ECC RAMBUS RIMMs only
vSlots: 8
Drives: (depending on model)
vDiskette: 1.44 MB (2 mode)
vCD-ROM: 48X IDE
vIDE hard disk drive (IDE
model only)
vSCSI Ultra160 hard disk drive
(SCSI model only)
Video: (depending on model)
vMatrox Millennium G450 (DVI-I)
with 32 MB DDR SDRAM video
memory and asingle DVI-I or
dual analog connectors
vNVIDIA Quadro4 200NVS
(LFH-60) with 64 MB SDR
SDRAM video memory and dual
analog connectors (or dual digital
monitor capability with the
purchase of an additional pigtail
cable)
vATI Fire GL 8800 (DVI-I and
VGA) with 128 MB DDR SGRAM
video memory with one analog
and one DVI-I connector
v3Dlabs Wildcat III 6110 (DVI-I)
with 128 MB texture buffer DDR
SDRAM video memory and 64
MB frame buffer video memory,
and dual DVI-I connectors
vQuadro4 900 XGL
Size and Weight:
vHeight: 440 mm (17.3 in.)
vWidth: 216 mm (8.50 in.)
vDepth: 606 mm (23.9 in.)
vWeight:
–Minimum configuration as
shipped: 25.0 kg (55 lb)
–Maximum configuration: 29.5
kg (65 lb)
Environment:
vAir temperature:
–Operating: 10° to 35°C (50°
to 95° F)
–Storage: -40° to 60°C
(-40° to 140° F)
v
Humidity:
–Operating: 8% to 80%
–Storage: 8% to 80%
v
Maximum altitude: 2134 m
(7000 ft)
Heat output:
Approximate heat output in
British Thermal Units (Btu) per
hour:
vMinimum configuration: 340
Btu/hr (100 watts)
vMaximum configuration: 2385
Btu/hr (700 watts)
4Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

Expansion bays:
vTwo 5.25-in. bays (One
CD-ROM drive installed)
vOne 3.5-in. bay (Floppy drive
installed)
vSix 3.5-in. slim-high bays
available (One hard disk drive
installed)
PCI expansion slots:
vThree 33 MHz/32-bit on the
system board
vTwo 66 MHz/64-bit on the
system board
AGP Pro slot:
vAccelerated graphics port
(AGP)
vVideo adapter installed in the
4X AGP Pro video slot on the
system board
Power supply:
One 480 watt (90-265 Vac)
Integrated functions:
vIntegrated Ultra160 SCSI dual
channel
v10BASE-T/100BASE-TX Ethernet
controller on the system board
with an RJ-45 Ethernet port
vTwo serial ports
vOne parallel port
vTwo USB ports
vOne keyboard port
vOne mouse port
vAudio ports
–Line out
–Line in
–Microphone
v
Dual-channel bus mastering IDE
controller
Acoustical noise emission:
vDeclared (upper limit) sound
power levels:
–Idle: 5.2 bels
–Operating: 5.3 bels
vAverage sound-pressure levels:
–At operator position:
-Idle: 42 dBA
-Operating: 45 dBA
–At bystander position -1meter
(3.3 ft):
-Idle: 37 dBA
-Operating: 39 dBA
Electrical input:
vInput voltage:
–Low range:
-Minimum: 90 Vac
-Maximum: 137 Vac
-Input frequency range:
57 -63 Hz
–High range:
-Minimum: 180 Vac
-Maximum: 265 Vac
-Input frequency range:
47 -53 Hz
v
Input kilovolt-amperes (kVA,
approximately):
–Minimum: configuration as
shipped: 0.52 kVA
–Maximum configuration:
1.50 kVA
Security
vCover lock and keys (located behind the CD-ROM cover door)
vSupport for the addition of aU-bolt and lockable cable
vUser and supervisor passwords
vStartup sequence control
vStartup without diskette drive, keyboard, or mouse
vUnattended start mode
vDiskette and hard disk I/O control
vSerial and parallel port I/O control
vAlert on LAN
™
vSecurity profile by device
vIBM Security Solutions
General information 5

What the IBM IntelliStation MPro offers
The IBM IntelliStation MPro takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, graphics, memory, systems management, and
network environments. The computer includes:
vHigh-performance accelerated graphics port (AGP) graphics
The computer comes with an AGP graphics adapter installed. This adapter
supports high resolutions and includes many performance-enhancing features for
the operating system environment.
vImpressive performance using an innovative approach to SMP
The computer supports up to two Intel Xeon microprocessors. The computer
comes with one microprocessor installed; you can install an additional
microprocessor to enhance performance and provide SMP capability.
vLarge system memory
The memory bus in the computer supports up to 4GB of system memory. The
memory controller provides error correcting code (ECC) support for up to eight
industry-standard PC800, 2.5 V, 184-pin, registered, Rambus dynamic random
access memory (RDRAM) Rambus inline memory modules (RIMMs).
vIntegrated network environment support
The computer comes with two Ethernet controllers on the system board. Each
Ethernet controller has an interface for connecting to 10-MBps or 100-MBps
networks. The computer automatically selects between 10BASE-T and
100BASE-TX. Each controller provides full-duplex (FDX) capability, which
enables simultaneous transmission and reception of data on the Ethernet local
area network (LAN).
6Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

Computer controls and indicators
The button at the front of the computer enables you to turn on and turn off the
computer. The lights are status indicators that tell you when acertain device, such
as the hard disk drive, is in use.
Diskette eject
button
Diskette drive
activity light
CD-ROM drive
activity light
CD-ROM eject
button
Power control
button
Power-on light
Hard disk
drive activity light
The following list describes the controls and status indicators on the computer.
CD-ROM drive activity light
When this light is on, the CD-ROM drive is in use.
CD-ROM eject button
Press this button to open the CD tray and remove the CD from the
CD-ROM drive.
Diskette drive activity light
When this light is on, the diskette drive is in use.
Diskette eject button
Press this button to release adiskette from the drive.
Hard disk drive activity light
When this light is on, the hard disk drive is in use.
Power control button
Press this button to turn the computer on or off. Do not turn off the
computer if the in-use light for the hard disk drive or diskette drive is on.
Note: The power control button normally operates with asingle touch.
However in some circumstances, the computer might not
immediately turn off. If this happens, hold the power control button
down for 5to 10 seconds, and the computer will turn off.
Power-on light
This status indicator lights when you turn on the computer.
General information 7

Input/output connector locations
The following illustration shows the input/output connectors and the expansion slots
on the rear of the computer.
Use the following illustration to help you connect cables to the rear of the computer.
Some connectors are color-coded. You might not have devices for all connectors
shown here.
SCSI connector
Monitor connector
Microphone in
connector
Audio line in
connector
Audio line out/
headphone connector
Ethernet
connector
Serial
connector 2
Serial
connector 1
USB
connectors
Parallel
connector
Keyboard
connector
Mouse
connector
Power
connector
Note: The location of the monitor connector is dependent on the video adapter
installed on the computer.
8Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850

The following illustration shows the video connectors on models with aFire GL
8800 or Wildcat III 6110 video adapter.
Digital
Analog
StereoGraphics
Digital
(DVI-I)
Note: The Wildcat III 6110 adapter occupies the AGP slot and the adjacent PCI
slot. Be careful when you install an adapter in PCI slot 2because the space
between the Wildcat III 6110 adapter and PCI slot 2is very limited, which
causes the adapters to be very close to each other.
If the software application supports it, the StereoGraphics connector on aWildcat III
6110 video adapter is used for 3-D glasses or goggles.
Turning on the computer
After you plug one end of the computer power cord into the power supply connector
on the rear of the computer, and the other end of the power cord into an electrical
outlet, you can start the computer as follows:
vYou can press the power control button on the front of the computer to start the
computer.
vIf the computer is turned on and apower failure occurs, the computer will start
automatically when the power is restored.
If the POST detects aproblem when you turn on the computer, you will hear
repeating beeps. If this occurs, see “Diagnostics” on page 17 for more information.
During POST, the following messages are displayed:
vPress F1 for Configuration/Setup
vTo Start the Product Recovery Program, Press F11
v<<< Press <CTRL><A> for SCSISelect Utility! >>>
Note: The SCSI message only appears if aSCSI adapter is installed in the
computer.
If the computer is properly connected and configured to load astartup image from
the network, arequest is sent and astartup image is loaded into the computer. If
the request is unsuccessful or there is no network connection, the operating system
and application programs are loaded from the hard disk drive.
The computer can ″wake up″and be started remotely over anetwork, if it has a
properly configured network connection. For more information, see “Wake on LAN”
on page 13 and “Remote Administration” on page 14.
General information 9

Shutting down the operating system
When you are ready to shut down the computer, follow these instructions to prevent
the loss of unsaved data or damage to the software programs. For more information
about shutting down the operating system, refer to the operating system
documentation that comes with the computer.
Complete the following steps to shut down the operating system.
1. Save any files you are working on.
2. Close all open applications.
3. Click the Windows Start button.
4. Click Shut Down.
5. Select Shut Down;then, click OK to confirm the request.
Turning off the computer
You can turn off the computer as follows:
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
vYou can press the power control button on the front of the computer. This starts
an orderly shutdown of the operating system, if this feature is supported by the
operating system, and places the computer in standby mode.
Note: After turning off the computer, wait at least five seconds before you press
the power control button to turn on the computer again.
vYou can press and hold the power control button for more than four seconds to
cause an immediate shutdown of the computer and place the computer in
standby mode. You can use this feature if the operating system stops functioning.
vIf you cannot use the power control button to turn off the computer, disconnect
the computer power cords from the electrical outlets.
Note: After disconnecting the power cords, wait approximately 15 seconds for
the computer to stop running.
10 Hardware Maintenance Manual: IBM IntelliStation MPro Type 6233 and 6850