IBM PS/2 3514 Operating and installation instructions

COVER Book Cover
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Personal System/2
High Availability External Disk Array
Service Information
Document Number SY31-0712-01
Part Number 46G4116
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3514 Service Information
Book Cover
¦ Copyright IBM Corp. 1992, 1993
COVER - 1

NOTICES Notices
+--- Take Note! -----------------------------------------------------+
¦ ¦
¦ Before using this information and the product it supports, be sure ¦
¦ to read the general information under "Notices" in topic FRONT_1. ¦
¦ ¦
+--------------------------------------------------------------------+
3514 Service Information
Notices
¦ Copyright IBM Corp. 1992, 1993
NOTICES - 1

EDITION Edition Notice
Second Edition (April 1993)
Make sure you are using the proper edition for the level of the
product.
Order publications through your IBM representative or the IBM branch
serving your locality. If you live in the United States, Puerto Rico,
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¦ Copyright International Business Machines Corporation 1992, 1993.
All rights reserved.
Note to U.S. Government Users -- Documentation related to restricted
rights -- Use, duplication or disclosure is subject to restrictions
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3514 Service Information
Edition Notice
¦ Copyright IBM Corp. 1992, 1993
EDITION - 1

CONTENTS Table of Contents
COVER Book Cover
NOTICES Notices
EDITION Edition Notice
CONTENTS Table of Contents
FRONT_1 Notices
FRONT_1.1 Safety and Environmental Notices
FRONT_1.1.1 Danger Notices
FRONT_1.1.2 Caution Notices
FRONT_1.1.3 Warning Notices
FRONT_1.1.4 Product Recycling
FRONT_1.1.5 Product Disposal
FRONT_1.2 Trademarks and Service Marks
PREFACE About This Manual
PREFACE.1 Who Should Use This Manual
PREFACE.2 Related Printed Information
1.0 Chapter 1. Always Start Here
1.1 Introduction
1.1.1 Model Chart
1.2 Starting Problem Analysis
1.3 Analyzing 3514/A Array Adapter Problems
1.4 Analyzing No-Response Problems
1.5 Analyzing Blank Data Display Problems
1.6 Analyzing DC Power Problems
1.7 Analyzing Other Problems
1.8 Analyzing Control Panel Problems
2.0 Chapter 2. Control Panel
2.1 Control Panel Functions
2.2 Control Panel Switches, Indicators, and Data Display
2.3 Using the Control Panel
2.4 How to Switch-On Power to the 3514
2.5 How to Switch Off Power to the 3514
2.5.1 Quick Status Commands
2.5.2 Display Commands
2.6 Using the 3514 Unit Reference Code (URC) Error Log
2.6.1 What the Error Log Contains
2.6.2 How to Display the Error Log
3.0 Chapter 3. Unit Reference Codes
3.1 Introduction
3.2 Unit Reference Code Table
3.3 Failing Item Table
3.4 Control Panel Command Return Code Information
3.5 Problem Recovery Procedures
3.5.1 Problem Recovery Procedure 1c
3.5.2 Problem Recovery Procedure 2
3.5.3 Problem Recovery Procedure 3a
3.5.4 Problem Recovery Procedure 3b
3.5.5 Problem Recovery Procedure 3c
3.5.6 Problem Recovery Procedure 3d
3.5.7 Problem Recovery Procedure 3e
3.5.8 Problem Recovery Procedure 4a
3.5.9 Problem Recovery Procedure 4b
3.5.10 Problem Recovery Procedure 4c
3.5.11 Problem Recovery Procedure 4d
3.5.12 Problem Recovery Procedure 6a
3.5.13 Problem Recovery Procedure 6c
3.5.14 Problem Recovery Procedure 6d
3.5.15 Problem Recovery Procedure 6e
3.5.16 Problem Recovery Procedure 6f
3.5.17 Problem Recovery Procedure 7a
3.5.18 Problem Recovery Procedure 7b
4.0 Chapter 4. Service Procedures
4.1 Locations
4.1.1 Field Replaceable Units
4.2 Working with Electrostatic Discharge (ESD) Sensitive Parts
4.3 Front Cover Removal or Installation Procedure
4.4 Rear Cover Removal or Installation Procedure
4.5 Exchanging FRU Procedures
4.5.1 Disk Drive
4.5.2 Disk Drive Logic Card
4.5.3 Disk Drive Data Cable
4.5.4 Disk Drive Power Cable
4.5.5 Power Module
4.5.6 Airflow Blocking Plate
4.5.7 Reset Disk Drive
4.5.8 Controller Card
4.5.9 Control Panel
4.5.10 Fan
4.5.11 Connector Panel
4.5.12 Line Filter and Cable
4.5.13 Terminating Plug
4.5.14 AC Power Cable
4.5.15 Cable Assembly
4.5.16 Adapter Card
3514 Service Information
Table of Contents
¦ Copyright IBM Corp. 1992, 1993
CONTENTS - 1

4.5.17 Verifying a Repair
4.6 Safety Inspection Guide
4.6.1 Getting Ready
4.6.2 Verifying Serial Numbers
4.6.3 Checking the AC Power Cable
4.6.4 Checking the Safety Labels
4.6.5 Checking the Shields or Safety Covers
4.6.6 Checking the AC Safety Grounds
5.0 Chapter 5. Installing Additional Disk Drive Features
5.1 Installing Additional Disk Drive Features
6.0 Chapter 6. Parts Listing
6.1 How To Use This Parts Listing
6.2 Assemblies
6.2.1 Assembly 1: Cover Assembly
6.2.2 Assembly 2: Final Assembly
6.2.3 Assembly 3: DASD/Airflow Block Assemblies
6.2.4 Assembly 4: Cables
7.0 Chapter 7. Service Log
A.0 Appendix A. Support Tools
GLOSSARY Glossary of Terms and Abbreviations
INDEX Index
3514 Service Information
Table of Contents
¦ Copyright IBM Corp. 1992, 1993
CONTENTS - 2

FRONT_1 Notices
References in this publication to IBM products, programs, or services do
not imply that IBM intends to make these available in all countries in
which IBM operates. Any reference to an IBM product, program, or service
is not intended to state or imply that only that IBM product, program, or
service may be used. Any functionally equivalent product, program, or
service that does not infringe any of the intellectual property rights of
IBM may be used instead of the IBM product, program, or service. The
evaluation and verification of operation in conjunction with other
products, except those expressly designated by IBM, are the responsibility
of the user.
IBM may have patents or pending patent applications covering subject
matter in this document. The furnishing of this document does not give
you any license to these patents. You can send license inquiries, in
writing, to the IBM Director of Licensing, IBM Corporation, 500 Columbus
Avenue, Thornwood, NY 10594, U.S.A.
This publication could contain technical inaccuracies or typographical
errors.
This publication may refer to products that are announced but not
currently available in your country. This publication may also refer to
products that have not been announced in your country. IBM makes no
commitment to make available any unannounced products referred to herein.
The final decision to announce any product is based on IBM's business and
technical judgment.
The drawings and specifications contained herein shall not be reproduced
in whole or in part without the written permission of IBM.
IBM has prepared this publication for use by hardware service
representatives in the maintenance or repair of the specific machines
indicated. IBM makes no representations that it is suitable for any other
purpose.
Subtopics
FRONT_1.1 Safety and Environmental Notices
FRONT_1.2 Trademarks and Service Marks
3514 Service Information
Notices
¦ Copyright IBM Corp. 1992, 1993
FRONT_1 - 1

FRONT_1.1 Safety and Environmental Notices
Subtopics
FRONT_1.1.1 Danger Notices
FRONT_1.1.2 Caution Notices
FRONT_1.1.3 Warning Notices
FRONT_1.1.4 Product Recycling
FRONT_1.1.5 Product Disposal
3514 Service Information
Safety and Environmental Notices
¦ Copyright IBM Corp. 1992, 1993
FRONT_1.1 - 1

FRONT_1.1.1 Danger Notices
A danger notice calls attention to a situation that is potentially lethal
or extremely hazardous to people.
The following danger notices pertain throughout this manual.
DANGER
+------------------------------------------------------------------------+
¦ An electrical outlet that is not correctly wired could place hazardous ¦
¦ voltage on metal parts of the system or the products that attach to ¦
¦ the system. It is the customer's responsibility to ensure that the ¦
¦ outlet is correctly wired and grounded to prevent an electrical shock. ¦
¦ (RSFTD201) ¦
+------------------------------------------------------------------------+
DANGER
+------------------------------------------------------------------------+
¦ To prevent a possible electrical shock when installing the device, ¦
¦ ensure that the power cord for that device is unplugged before ¦
¦ installing signal cables. (RSFTD204) ¦
+------------------------------------------------------------------------+
DANGER
+------------------------------------------------------------------------+
¦ To prevent a possible electrical shock when adding the device to a ¦
¦ system, disconnect all power cords, if possible, from the existing ¦
¦ system before connecting the signal cable to that device. (RSFTD205) ¦
+------------------------------------------------------------------------+
DANGER
+------------------------------------------------------------------------+
¦ To prevent a possible electrical shock from touching two surfaces with ¦
¦ different electrical grounds, use one hand, when possible, to connect ¦
¦ or disconnect signal cables. (RSFTD004) ¦
+------------------------------------------------------------------------+
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Danger Notices
¦ Copyright IBM Corp. 1992, 1993
FRONT_1.1.1 - 1

FRONT_1.1.2 Caution Notices
A caution notice calls attention to a situation that is potentially
hazardous to people because of some existing condition.
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Caution Notices
¦ Copyright IBM Corp. 1992, 1993
FRONT_1.1.2 - 1

FRONT_1.1.3 Warning Notices
A warning notice indicates the possibility of damage to a program, device,
system, or data.
3514 Service Information
Warning Notices
¦ Copyright IBM Corp. 1992, 1993
FRONT_1.1.3 - 1