IBM 326m - eServer - 7969 User manual

Welcome.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server at http://www.ibm.com/support/.
Installation Guide
Documentation CD.
Installation Guide
326m Type 7969
Turn off the server
and install options.
Did the server
start correctly?
Ye s
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Ye s
No
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
http://www.ibm.com/pc/register/
Go to the Web for instructions:
http://www.ibm.com/support/
No
Ye s
Ye s
No
Use the IBM
ServerGuide program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

Server Support
Ye s
No
No
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the server working
correctly?
Is the problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/.
View information about IBM Support Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/.
Register the server. Go to
http://www.ibm.com/pc/register/.
Ye s
Is the problem
solved?
Is the problem
solved?

eServer 326m Ty p e 7969
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 55.,
and the Warranty and Support Information document on the IBM Eserver Documentation CD.
Second Edition (November 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM Eserver Documentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements used in this document..............3
Features and specifications .....................4
Major components of the Eserver 326m Type 7969 server .........6
Chapter 2. Installing options....................9
Installation guidelines .......................9
System reliability guidelines ...................10
Handling static-sensitive devices .................10
Removing the cover and bezel ...................10
Installing an adapter .......................11
Installing ahard disk drive.....................18
Installing ahot-swap hard disk drive ................18
Installing anon-hot-swap hard disk drive ..............20
Installing amemory module ....................21
Installing an additional microprocessor ................23
Completing the installation.....................26
Connecting the cables .....................27
Updating the server configuration .................28
Chapter 3. Server controls, LEDs, and power.............29
Front view ..........................29
Rear view ...........................31
Server power features ......................32
Turning on the server .....................32
Turning off the server .....................32
Chapter 4. Configuring the server .................35
Using the ServerGuide Setup and Installation CD ............35
Installing your operating system without using ServerGuide ........36
Using the Configuration/Setup Utility program .............36
Using the baseboard management controller firmware update program ....37
Using the RAID configuration programs ................37
Using the LSI Logic Configuration Utility program ...........38
Using ServeRAID Manager ...................38
Configuring the controller ...................39
Viewing the configuration ...................40
Using the ServeRAID configuration programs..............40
Chapter 5. Solving problems ...................41
Diagnostic tools overview .....................41
POST beep code descriptions ...................41
POST error messages ......................45
ServerGuide problems ......................46
Troubleshooting charts ......................47
CD drive problems ......................47
Diskette drive problems.....................47
Expansion enclosure problems ..................47
©Copyright IBM Corp. 2005 iii

General problems .......................47
Hard disk drive problems ....................48
Intermittent problems......................48
Keyboard, mouse, or pointing-device problems ............48
Memory problems .......................49
Microprocessor problems ....................49
Monitor problems .......................49
Option problems .......................50
Power problems .......................51
Serial port problems ......................51
Software problems ......................51
Universal Serial Bus device problems ...............52
Appendix A. Getting help and technical assistance ..........53
Before you call .........................53
Using the documentation .....................53
Getting help and information from the World Wide Web ..........54
Software service and support ...................54
Hardware service and support ...................54
Appendix B. Notices ......................55
Edition notice .........................55
Trademarks ..........................56
Important notes.........................56
Product recycling and disposal ...................57
Battery return program ......................58
Electronic emission notices ....................59
Federal Communications Commission (FCC) statement .........59
Industry Canada Class Aemission compliance statement ........59
Australia and New Zealand Class Astatement ............59
United Kingdom telecommunications safety requirement.........59
European Union EMC Directive conformance statement .........59
Taiwanese Class Awarning statement ...............60
Chinese Class Awarning statement ................60
Japanese Voluntary Control Council for Interference (VCCI) statement ...60
Power cords ..........................60
Index ............................63
iv eServer 326m Type 7969: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2005 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi eServer 326m Type 7969: Installation Guide

Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if acaution statement begins with anumber 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with your server or optional device before
you install the device.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viii eServer 326m Type 7969: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xeServer 326m Type 7969: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 10:
CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of
rack-mounted devices.
>82 kg (180 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, achemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto ocon cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer yde defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Safety xi

xii eServer 326m Type 7969: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM
® Eserver ™
326m Type 7969 server and basic instructions for installing some options. More
detailed instructions for installing options are in the Option Installation Guide on the
IBM Eserver Documentation CD, which comes with the server. This document
contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some options
vSolving problems
The server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in the server documentation.
These updates are available from the IBM Web site. To check for updated
documentation and technical updates, complete the following steps.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/support/.
2. Under Search technical support,type 7969,and click Search.
The server comes with an IBM ServerGuide
™ Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with alimited warranty (see the IBM Warranty and Support
Information document on the IBM Eserver Documentation CD). You can obtain
up-to-date information about the server at
http://www.ibm.com/pc/us/eserver/opteron/. You can obtain information about other
IBM server products at http://www.ibm.com/eserver/xseries/.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM Eserver 326m server
Machine type 7969
Model number _____________________________________________
Serial number _____________________________________________
©Copyright IBM Corp. 2005 1

The model number and serial number are on the ID label on the right mounting
bracket on the server, as shown in the following illustration.
Note: This illustration shows asmall computer system interface (SCSI) model
server. ASerial ATA (SATA) non-hot-swap hard disk drive model is also
available. This illustration might differ slightly from your hardware.
ID label
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM Eserver Documentation CD
The IBM Eserver Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM Eserver Documentation CD requires the following minimum hardware
and software:
vMicrosoft Windows NT 4.0 (with Service Pack 3or later), Windows 2000, or Red
Hat Linux.
v100 MHz microprocessor.
v32 MB of RAM.
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
in your server and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
2eServer 326m Type 7969: Installation Guide

Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD-ROM drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD drive
and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document appears under Topic
Description.To select more than one document, press and hold the Ctrl key while
you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Eserver
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
vNotes: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
Chapter 1. Introduction 3

vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Features and specifications
The following information is asummary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 1.75 inches. Each increment is referred
to as aunit, or “U.” A1-U-high device is 1.75 inches tall.
4eServer 326m Type 7969: Installation Guide

Table 1. Features and specifications
Microprocessor:
vAMD Opteron
™ processor
v1MB Level-2 cache
Note: Use the Configuration/Setup
Utility program to determine the type
and speed of the microprocessors.
Memory:
vMinimum: 1024 MB
vMaximum: 16 GB
vType: PC3200 error correcting
code (ECC), double-data rate
(DDR) SDRAM, registered DIMMs
with Chipkill
™ memory protection
vSizes: 512 MB, 1GB, or 2GB
DIMMS in pairs
vFour interleaved slots with
standard microprocessor
vFour additional interleaved slots
with optional microprocessor
Drives:
vCD: Slim IDE (standard only on
some models)
vHard disk drives:
–Slim-high 3.5-inch drives,
hot-swap SCSI or
non-hot-swap Serial ATA
(SATA) (drive capacity and
speed vary with model)
–Maximum: Two
Expansion slots:
vTwo, used in either of the
following configurations:
–One 133 MHz/64-bit PCI-X
(full-length) and one PCI
Express x8 (half-length)
–One PCI Express x8
(half-length) and one PCI
Express x8 (full length) with
purchase of PCI Express x8
riser card
v
Supports 3.3 Vor universal
adapters only
Video controller:
vATI RN50b video controller on
system board
vCompatible with SVGA
v16 MB DDR1 video memory
Power supply:
One 411 watt (115-230 Vac)
Size:
vHeight: 43 mm (1.69 in.)
vDepth: 660 mm (25.98 in.)
vWidth: 440 mm (17.32 in.)
vWeight: approximately 12.7 kg (28
lb) when fully configured
Integrated functions:
vBaseboard management controller
vOne single-channel LSI Ultra320
SCSI controller
vTwo Broadcom 10/100/1000
Ethernet controllers (dual-port
design) with Wake on LAN
®
support
vFour Universal Serial Bus (USB)
ports
vOne serial port
vOne video port
Note: The baseboard management
controller is also known as the
service processor.
Acoustical noise emissions:
vDeclared sound power, idling: 6.5
bels
vDeclared sound power, operating:
6.5 bels
Environment:
vAir temperature:
–Server on: 10°to 35°C (50.0° to
95.0°F). Altitude: 0to 914 m
(2998.7 ft)
–Server on: 10° to 32°C (50.0° to
89.6°F). Altitude: 914 m(2998.7
ft) to 2133 m(6998.0 ft)
–Server off: 10° to 43°C (50.0° to
109.4°F). Maximum altitude:
2133 m(6998.0 ft)
v
Humidity:
–Server on: 8% to 80%
–Server off: 8% to 80%
v
Airflow rates:
–Minimum: 28 CFM
–Maximum: 47 CFM
Heat output:
Approximate heat output in British
thermal units (Btu) per hour for dual
multiprocessor configurations:
vMinimum configuration: 409 Btu (120
watts)
vMaximum configuration: 1366 Btu
(400 watts)
Electrical input:
vSine-wave input (50-60 Hz) required
vInput voltage low range:
–Minimum: 100 Vac
–Maximum: 127 Vac
v
Input voltage high range:
–Minimum: 200 Vac
–Maximum: 240 Vac
v
Input kilovolt-amperes (kVA),
approximately:
–Minimum: 0.120 kVA
–Maximum: 0.400 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and
type of optional features installed
and the power-management optional
features in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in agiven
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which alarge number of computers
will operate.
Chapter 1. Introduction 5

Major components of the Eserver 326m Type 7969 server
Blue on acomponent indicates touch points, where you can grip the component to
remove it in the server, open or close alatch, and so on.
Orange on acomponent or an orange label on or near acomponent indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing aspecific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
6eServer 326m Type 7969: Installation Guide