IBM eServer xSeries 205Type 8480 User manual

IBM xSeries 205
Type 8480
Hardware Maintenance Manual and Troubleshooting
Guide
ERserver
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IBM xSeries 205
Type 8480
Hardware Maintenance Manual and Troubleshooting
Guide
ER s e r v e r
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Note
Before using this information and the product it supports, read Appendix C, “Notices”, on page 151.
Fifth Edition (February 2003)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer
the products, services, or features discussed in this document in other countries, and the information is subject to
change without notice. Consult your local IBM representative for information on the products, services, and features
available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
© Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM
®
Eserver xSeries
™
205.
Important: The field replaceable unit (FRU) procedures are intended for trained
servicers who are familiar with IBM xSeries products. See the parts
listing in “System” on page 110 to determine if the component being
replaced is a customer replaceable unit (CRU) or a field replaceable
unit (FRU).
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions. See “Safety information” on page 117.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
Online support
You can download the most current diagnostic, BIOS flash, and device driver files
from http://www.ibm.com/pc/support on the World Wide Web.
© Copyright IBM Corp. 2002 iii

iv IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide

Contents
About this manual .......................iii
Important safety information ....................iii
Online support .........................iii
Chapter 1. General information...................1
Related publications .......................1
Notices and statements in this book .................2
Features and specifications.....................3
Server controls, LEDs, and connectors ................4
Server controls and LEDs ....................4
Server connectors .......................5
Server power features......................6
Chapter 2. Configuring your server .................9
Using the Configuration/Setup Utility program ..............9
Starting the Configuration/Setup Utility program ............9
Using passwords .......................10
Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent ........13
Using the ServerGuide Setup and Installation CD ............13
ServerGuide features .....................13
Setup and configuration overview .................14
Typical operating-system installation ................15
Setting up or updating multiple servers ...............16
Installing your operating system without ServerGuide ..........16
Configuring the Gigabit Ethernet controller ...............16
Using the SCSISelect Utility program.................17
Starting the SCSISelect Utility program ...............17
SCSISelect menu choices ....................18
Using the Boot Menu program ...................18
Chapter 3. Diagnostics .....................21
General checkout ........................21
Checkout procedure ......................22
Diagnostic tools overview .....................23
POST ............................23
POST beep codes ......................24
Error logs ..........................24
ServerGuide error symptoms....................24
Small computer system interface messages ..............25
Diagnostic programs and error messages ...............25
Text messages ........................26
Starting the diagnostic programs .................26
Diagnostic error message tables .................28
Recovering from a POST/BIOS update failure .............29
Power checkout ........................29
Troubleshooting the Ethernet controller ................30
Network connection problems ..................30
Ethernet controller troubleshooting chart ..............31
Ethernet controller messages ..................32
Chapter 4. Installing options ...................33
System reliability considerations ..................33
Major components of the IBM Eserver xSeries 205 Type 8480 .......34
© Copyright IBM Corp. 2002 v

System and PCI extender boards ..................35
System board internal cable connectors...............36
System board external connectors.................37
Optional system-management adapter component locations .......37
Installation guidelines ......................38
System reliability considerations .................38
Handling static-sensitive devices .................38
Moving the stabilizing feet .....................39
Removing the side cover .....................40
Removing the frame-support bracket .................41
Working with adapters ......................42
Adapter considerations .....................42
Installing an adapter ......................43
Installing a SCSI adapter ....................45
Cabling a RAID adapter or single SCSI channel using one hot-swap drive SCSI
backplane ..........................45
Installing internal drives......................47
Internal drive bays ......................47
Preinstallation steps ......................48
Power and signal cables for internal drives .............49
Installing a drive in bay 1, 2, 3, or 4 ................50
Installing a non-hot-swap hard disk drive in bay 5, 6, or 7 ........52
Installing a hot-swap hard disk drive in bay 5, 6, or 7 ..........54
Installing memory modules ....................56
Installing a security rope clip ....................57
Replacing the side cover .....................59
Replacing the battery ......................60
Connecting external options ....................61
Video connector .......................62
Keyboard connector ......................62
Mouse connector .......................62
Parallel connector .......................62
Serial connectors .......................63
Gigabit Ethernet port......................63
Universal Serial Bus (USB) connectors ...............64
Audio connectors .......................64
Optional system-management adapter ports .............65
Chapter 5. Field replaceable units .................67
Removing the front bezel .....................67
Power button .........................68
Microprocessor / fan sink .....................70
Hot-swap hard disk drive cage ...................71
Hot-swap backplane .......................72
Power supply .........................73
Rear fan ...........................74
Extender card .........................75
System board .........................77
CD-ROM drive .........................78
Diskette drive .........................79
Bezel release latch .......................80
Top/side cover .........................81
Handle assembly ........................82
Adapter retainer ........................83
Chapter 6. Symptom-to-FRU index .................85
vi IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide

Beep symptoms ........................85
No-beep symptoms .......................87
Diagnostic panel system error LED .................87
Diagnostic error codes ......................89
Error symptoms ........................93
Power-supply LED errors .....................95
POST error codes........................95
POST (ISPR) error procedures ...................98
ServeRAID error codes .....................100
Service processor error codes ...................102
SCSI error codes .......................102
Temperature error messages ...................102
Fan error messages ......................103
Power error messages .....................103
System shutdown .......................104
Voltage related system shutdown.................104
Temperature related system shutdown ...............104
DASD checkout ........................105
Host built-in self test (BIST)....................105
Bus fault messages.......................105
Undetermined problems .....................106
Problem determination tips ....................107
Chapter 7. Parts listing xSeries 205 Type 8480............109
System ...........................110
Keyboard CRUs ........................111
Power cords .........................112
Appendix A. Getting help and technical assistance ..........115
Before you call ........................115
Using the documentation .....................115
Getting help and information from the World Wide Web .........115
Software service and support ...................116
Hardware service and support ...................116
Appendix B. Related service information ..............117
Safety information .......................117
General safety........................117
Electrical safety .......................118
Safety inspection guide ....................119
Handling electrostatic discharge-sensitive devices ..........120
Grounding requirements ....................121
Notice for customers in the State of California ............121
Safety notices (multilingual translations) ..............121
Appendix C. Notices ......................151
Edition notice .........................151
Trademarks..........................152
Important notes ........................152
Electronic emission notices ....................153
Federal Communications Commission (FCC) statement ........153
Industry Canada Class B emission compliance statement........154
Avis de conformité à la réglementation d’Industrie Canada .......154
European Union EMC Directive conformance statement ........154
Japanese Voluntary Control Council for Interference (VCCI) statement 154
Power cords .........................154
Contents vii

viii IBM xSeries 205 Type 8480: Hardware Maintenance Manual and Troubleshooting Guide