IBM PC Server 704 Instruction Manual

PC Server 704
User's Handbook
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix B, “Notices” on page 303. Also read the general information
under “Product Warranties and Notices” in the User's Reference.
Second Edition (September 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
It is possible that this publication may contain reference to, or information about, IBM products (machines and
programs), programming, or services that are not announced in your country. Such references or information
must not be construed to mean that IBM intends to announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines Corporation 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Laser Compliance Statement ...................... vi
Lithium Battery Notice ......................... vii
About This Book ............................ ix
How This Book is Organized ..................... ix
Notices Used in This Book ....................... xi
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Welcome and Thank You ...................... xiii
Chapter 1. Introducing the PC Server 704 ............. 1
Features at a Glance ........................... 3
Getting Help on the World Wide Web ............... 4
IBM PC Server Startup Support .................... 4
About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Expansion Slots and Input/Output Connectors .......... 10
Padlock Loops and Power Supplies ................. 12
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Moving the Server ............................ 16
Before You Begin ............................ 17
Starting the Server ............................ 18
Using the CD-ROM Drive ....................... 21
Arranging Your Workspace ...................... 23
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Glare and Lighting .......................... 24
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Electrical Outlets and Cable Lengths ............... 25
Chapter 2. Installing Your Software ................ 27
Installing an Operating System .................... 28
Using ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Before You Begin ........................... 29
OS/2 SMP 2.11 Installation ..................... 31
OS/2 LAN Server 4.0 Installation ................. 32
Windows NT Server 3.51 Installation ............... 34
Software Considerations . . . . . . . . . . . . . . . . . . . . . . 35
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
 Copyright IBM Corp. 1996 iii

Hardware Device Drivers ...................... 36
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 3. Configuring Your Server ................ 39
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Setup Program ....................... 41
Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Starting the Setup Program ..................... 42
Recording and Restoring Default Settings ............ 43
Disabling the Diskette Drive .................... 44
Using the System Configuration Utility Program ......... 45
Backing Up the SCU Program Diskette .............. 46
Starting the System Configuration Utility Program ...... 47
Defining Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Administrative Password . . . . . . . . . . . . . . . . . . . . . . 54
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting the Drive-Startup Sequence ................ 56
Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring EISA, ISA, and PCI Adapters ............. 58
Configuring ISA or EISA Features and Options ........ 59
Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . 61
Resolving Hardware Configuration Conflicts .......... 62
Resolving Software Configuration Conflicts ........... 63
Using the SCSISelect Utility Program ................ 64
Starting the SCSISelect Utility Program ............. 64
SCSISelect Utility Program Options ................ 64
Configuring the 100/10 PCI Ethernet Adapter ........... 67
Configuring for Windows NT Server 3.51 ............ 68
Configuring for Other Operating Systems ............ 69
Duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Fast Ethernet Cabling ........................ 70
Fast Ethernet Hubs .......................... 70
Configuring Other Network Adapters ................ 71
Chapter 4. Installing Options . . . . . . . . . . . . . . . . . . . . 73
Before You Begin ............................ 74
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Handling Static-Sensitive Devices .................. 77
Preparing to Install Options ...................... 78
Removing the Side Covers ..................... 81
iv PC Server 704 User's Handbook

Removing the Top Cover ...................... 83
Installing a Microprocessor ...................... 86
Removing a Microprocessor ..................... 103
Installing Memory-Module Kits ................... 113
Removing Memory-Module Kits .................. 124
Installing Video Memory ....................... 131
Replacing the Real-Time Clock ................... 137
Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 146
Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Installing Internal Drives ....................... 156
Internal Drive Bays ........................ 157
SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Preinstallation Steps (All Bays) ................. 163
Installing a 5.25-inch Removable-Media Drive ........ 165
Installing a Drive in a Hot-Swap Bay .............. 173
Removing Internal Drives ...................... 180
Removing a 5.25-Inch Removable-Media Drive ........ 181
Removing a Hot-Swap Drive ................... 188
Adding Power Supplies ....................... 194
Removing Power Supplies ...................... 197
Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Completing the Installation ..................... 201
Installing the Top Cover ..................... 201
Installing the Side Covers ..................... 203
Connecting External Options .................... 207
Connecting External SCSI Devices ............... 207
Chapter 5. Solving Problems . . . . . . . . . . . . . . . . . . . 213
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Overview of the Diagnostic Tools ................. 213
Power-On Self-Test (POST) .................... 215
POST Beep Codes ......................... 216
Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 218
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 218
About the Test Programs ....................... 219
The Main Menu of the Diagnostic Diskette .......... 220
Contents v

Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 221
IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Starting the Test Programs ...................... 225
Using the Module Tests ...................... 227
Changing Selected Tests in Test Groups ............ 228
Creating Test Scripts ........................ 228
Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
POST Error Message Table ...................... 232
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Troubleshooting the 100/10 PCI Ethernet Adapter ...... 253
Troubleshooting Other Network Adapters ........... 256
Identifying Problems through Status Indicators ....... 258
Checking the System for Damage ................. 261
After Dropping It .......................... 261
After Spilling Liquid on It .................... 262
Installing Additional Test Programs ................ 263
Using the Utility Programs ..................... 265
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 265
Using the File Editor ........................ 265
Chapter 6. Getting Help, Service, and Information ...... 269
Before You Call for Service ..................... 269
Using the HelpWare Support Family ............... 269
Using Electronic Support Services ................ 270
Getting Information by Fax .................... 271
Getting Help by Telephone .................... 271
Getting Help Around the World ................ 272
Purchasing Additional HelpWare Services ............ 273
Using the World Wide Web ................... 273
Enhanced PC Support Line .................... 273
900-Number Operating System and Hardware Support Line 274
Network and Server Support Line ............... 274
Ordering Support Line Services ................. 275
Warranty and Repair Services .................. 275
Obtaining IBM Operating System Updates ............ 276
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 277
Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 279
vi PC Server 704 User's Handbook

Record the Identification Numbers ................. 279
Installed Device Records ....................... 280
The System Board ........................... 288
Changing Jumper and Switch Settings ............... 289
Changing a Jumper Setting .................... 290
Setting System-Board Configuration Jumpers ......... 292
Setting System-Board Configuration Switches ......... 299
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 303
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Contents vii

viii PC Server 704 User's Handbook

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1995 vii

About This Book
Laser Compliance Statement
Some IBM PC Servers are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options.
The CD-ROM drive is a laser product. The CD-ROM drive is
certified in the U.S. to conform to the requirements of the
Department of Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of
the International Electrotechnical Commission (IEC) 825 and
CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein might result in
hazardous radiation exposure.
Opening the CD-ROM drive might result in exposure of hazardous
laser radiation. There are no serviceable parts inside the CD-ROM
drive.
Some CD-ROM drives might contain an embedded Class 3A
laser diode. Note the following.
DANGER
Laser radiation when open. Avoid direct eye exposure.
CAUTION: Laser radiation when open. Do not stare into
beam or view directly with optical instruments.
Some CD-ROM drives might contain an embedded class 3B laser
diode. Note the following.
DANGER
Laser radiation when open. Avoid direct exposure to
beam.
CAUTION: Laser radiation when open. Avoid exposure to
beam.
xPC Server 704 User's Handbook