IBM BladeCenter HS20 Type 8843 User manual

Welcome. . .
Thank you for buying an
IBM blade server.
For more information about your
BladeCenter components and
features, you can view the
publications on the
http://www.ibm.com/pc/support.
Your blade
server features superior
performance, availability,
and scalability.
This
contains information for installing,
configuring, and using
your blade server.
CD or download from the
IBM Support Web site, at
Installation and User’s Guide
Documentation
Installation and
User’s Guide
The blade server is now
ready to use. Be sure to
register and profile your
blade server on the
IBM Support Web site.
Before installing the BladeCenter HS20
Type 8843 blade server in a BladeCenter unit,
complete the following procedures:
• Install and configure the rack according
to the documentation that came with the rack.
• Install the BladeCenter unit into the rack and
configure it, according to the documentation
provided with the BladeCenter unit.
• Supply 200-240 V ac to the BladeCenter unit.
• Install the latest firmware in all BladeCenter
components.
Before you install the blade server into the
BladeCenter unit, install options such as
drives, memory modules, or expansion cards
in the blade server, if applicable.
Install the blade server in the BladeCenter unit.
See Chapter 3 for more information.
BladeCenter HS20
Type 8843
Configure the blade server.
See Chapter 4 for more information.
Install the operating system.
See Chapter 5 for more information.
Install additional applications
according to the instructions provided
with the applications.

Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS
and service processor code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
Problem
solved?

Eserver BladeCenter HS20 Ty p e 8843
Installation and User’s Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of
Limited Warranty Z125-4753-08 04/2004,” on page 69 and Appendix C, “Notices,” on page 87.
Second Edition (January 2005)
©Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................ vii
Chapter 1. Introduction ......................1
Related documentation ......................4
The IBM Documentation CD ....................4
Hardware and software requirements ................4
Using the Documentation Browser .................4
Notices and statements used in this document..............5
Features and specifications .....................6
Reliability, availability, and serviceability features ............6
IBM BladeCenter HS20 Type 8843 features ..............6
BladeCenter HS20 specifications for non-NEBS/ETSI environments .....9
Major components of the blade server ................10
Chapter 2. Power, controls, jumpers, switches, and indicators ......11
Turning on the blade server ....................11
Turning off the blade server ....................11
Understanding the control panel and LEDs ..............12
System board illustration .....................14
Using system board switches ..................14
Using light path diagnostics to troubleshoot the system board.......16
Chapter 3. Installing options ...................19
Installation guidelines ......................19
System reliability guidelines ...................19
Handling static-sensitive devices .................19
Removing the blade server from the BladeCenter unit ..........20
Opening the blade server cover...................21
Removing the blade server bezel assembly ..............22
Installing aSCSI hard disk drive ..................23
Removing aSCSI hard disk drive ..................24
Installing memory modules ....................24
Installing an additional microprocessor ................26
Installing an I/O expansion card...................29
Installing asmall-form-factor expansion card .............30
Installing astandard-form-factor expansion card............31
Installing an optional expansion unit .................33
Replacing the battery ......................33
Completing the installation.....................35
Installing the blade server bezel assembly ..............35
Closing the blade server cover ..................36
Installing the blade server in aBladeCenter unit............37
Updating the blade server configuration ...............38
Input/output connectors and devices .................39
Chapter 4. Configuring the blade server...............41
Using the Configuration/Setup Utility program .............41
Configuration/Setup Utility menu choices ..............42
Using passwords .......................44
Using the ServerGuide Setup and Installation CD ............45
ServerGuide features .....................45
Setup and configuration overview .................46
Typical operating-system installation ................46
©Copyright IBM Corp. 2005 iii

Installing the operating system without ServerGuide ..........47
Using the PXE boot agent utility program ...............47
Firmware updates ........................47
Configuring the Gigabit Ethernet controllers ..............49
Blade server Ethernet controller enumeration ..............49
Configuring aSCSI RAID array ...................50
Using the LSI Logic Configuration Utility program ............50
Starting the LSI Logic Configuration Utility program ..........50
Using the ServeRAID configuration programs.............51
Chapter 5. Installing the operating system ..............53
Using the ServerGuide Setup and Installation CD to install the operating system 53
Using RDM Version 4.20 or later to install the operating system .......54
Downloading installation instructions .................54
Chapter 6. Solving problems ...................55
Diagnostic tools overview .....................55
POST beep code descriptions ...................56
POST error messages ......................57
ServerGuide problems ......................58
Troubleshooting charts ......................59
Memory problems .......................59
Microprocessor problems ....................59
Monitor problems .......................60
Mouse problems .......................61
Network connection problems ..................61
Option problems .......................62
Power problems .......................62
Service processor (BMC) problems ................63
Light path diagnostics ......................63
Diagnosing problems using light path diagnostics ...........63
Light path diagnostics LEDs ...................64
Appendix A. Getting help and technical assistance ..........67
Before you call .........................67
Using the documentation .....................67
Getting help and information from the World Wide Web ..........68
Software service and support ...................68
Hardware service and support ...................68
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004 69
Part 1-General Terms ......................69
Part 2-Country-unique Terms ...................72
Part 3-Warranty Information ...................84
Appendix C. Notices ......................87
Edition notice .........................87
Trademarks ..........................88
Important notes.........................88
Product recycling and disposal ...................89
Battery return program ......................89
Electronic emission notices ....................90
Federal Communications Commission (FCC) statement .........90
Industry Canada Class Aemission compliance statement ........90
Australia and New Zealand Class Astatement ............91
United Kingdom telecommunications safety requirement.........91
iv Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide

European Union EMC Directive conformance statement .........91
Taiwanese Class Awarning statement ...............91
Chinese Class Awarning statement ................92
Japanese Voluntary Control Council for Interference (VCCI) statement ...92
Index ............................93
Contents v

vi Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2005 vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if acaution statement begins with anumber 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with the server or optional device before
you install the device.
viii Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety ix

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
xEserver BladeCenter HS20 Type 8843: Installation and User’s Guide

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1 2
Safety xi

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 13:
DANGER
Overloading abranch circuit is potentially afire hazard and ashock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Statement 21:
CAUTION:
Hazardous energy is present when the blade is connected to the power
source. Always replace the blade cover before installing the blade.
xii Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide

Chapter 1. Introduction
The IBM
®
Eserver
® BladeCenter ™ HS20 Type 8843 blade server is based on the
IBM Enterprise X-Architecture
™ technologies 1
.These high-performance blade
servers are ideally suited for networking environments that require superior
microprocessor performance, efficient memory management, flexibility, and reliable
data storage.
Note: Unless otherwise stated, references to the BladeCenter unit apply to all
BladeCenter and BladeCenter Tunits.
This Installation and User’s Guide provides information about:
vSetting up the blade server
vStarting and configuring the blade server
vInstalling hardware options
vInstalling the operating system
vPerforming basic troubleshooting of the blade server
Packaged with the Installation and User’s Guide are software CDs that help you to
configure hardware, install device drivers, and install the operating system. To
download the latest device drivers, go to the IBM Support Web site at
http://www.ibm.com/pc/support/.
The blade server comes with alimited warranty. For information about your
warranty, see Appendix B, “IBM Statement of Limited Warranty Z125-4753-08
04/2004,” on page 69. You can obtain up-to-date information about the BladeCenter
HS20 Type 8843 model at http://www.ibm.com/eserver/xseries/. For more
information about locating online documentation, see “Related documentation” on
page 4.
Record information about the blade server in the following table. You will need
these numbers when you register the blade server with IBM. You can register the
blade server at http://www.ibm.com/pc/register/.
Product name BladeCenter HS20
Machine type 8843
Model number _____________________________________________
Serial number _____________________________________________
Note: The model number and serial number are on the ID label that is behind the
control panel door on the front of the blade server, and on alabel on the
side of the blade server that is visible when the blade server is not in the
BladeCenter unit.
1. For more information about IBM Enterprise X-Architecture, go to
http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.
©Copyright IBM Corp. 2005 1

The BladeCenter HS20 blade server has one of the bezels shown in the following
illustration.
Note: The illustrations in this document might differ slightly from the hardware.
Release
levers
Release
button
2Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide

Aset of user labels comes with the BladeCenter HS20 blade server. When you
install the blade server in the BladeCenter unit, write identifying information on a
label and place the label on the BladeCenter unit bezel.
The following illustrations show the placement of the labels, adjacent to the blade
servers, on two typical BladeCenter unit types.
Important: Do not place the label on the blade server itself or in any way block the
ventilation holes on the blade server.
User label
User
label
CMM
1
CMM
2
Chapter 1. Introduction 3

Related documentation
This Installation and User’s Guide contains setup and installation instructions for the
blade server. This document also provides general information about the blade
server, including warranty information, and how to get help. This printed document
might also be on the Documentation CD for your BladeCenter unit type. The most
recent versions of this Installation and User’s Guide and all other BladeCenter
documentation is at http://www.ibm.com/support/.
In addition to this Installation and User’s Guide,the following related documentation
is available for your blade server:
vSafety Information
This document contains translated caution and danger statements. Each caution
and danger statement that appears in the documentation has anumber that you
can use to locate the corresponding statement in your language in the Safety
Information document.
vBladeCenter HS20 Type 8843 Hardware Maintenance Manual and
Troubleshooting Guide
This document contains additional information to help you solve BladeCenter
HS20 blade server problems yourself, and it contains information for service
technicians.
Depending on your BladeCenter product, additional documents might be included
on the Documentation CD.
In addition to the documentation in this library, be sure to review the IBM
BladeCenter Planning and Installation Guide for your BladeCenter unit type for
information to help you prepare for system installation and configuration. This
document is available at http://www.ibm.com/pc/eserver/bladecenter.
The IBM Documentation CD
The IBM Documentation CD contains documentation for your server in Portable
Document Format (PDF) and includes the IBM Documentation Browser to help you
find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
vMicrosoft
® Windows ® NT 4.0 (with Service Pack 3or later), or Windows 2000, or
Red Hat Linux
v100 MHz microprocessor
v32 MB of RAM
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD-ROM drive. The Documentation
Browser starts automatically.
4Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide

vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD-ROM
drive and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD-ROM drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the CD-ROM drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document appears under Topic
Description.To select more than one document, press and hold the Ctrl key while
you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 5

Features and specifications
This section provides asummary of the features and specifications of the blade
server. Use the Configuration/Setup Utility program to determine the specific
microprocessor that is in the blade server.
Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These RAS features help to ensure the integrity of the data
that is stored in the blade server, the availability of the blade server when you need
it, and the ease with which you can diagnose and correct problems.
The blade server has the following RAS features:
vAdvanced Configuration and Power Interface (ACPI)
vAutomatic error retry or recovery
vAutomatic server restart
vBuilt-in monitoring for temperature, voltage, hard disk drives, and flash drives
vChipkill
™ memory for DIMMs with acapacity of 512 MB or greater
vCustomer-upgradeable basic input/output system (BIOS) code
vCustomer support center 24 hours per day, 7days aweek
2
vDiagnostic support of Ethernet controllers
vError codes and messages
vECC protection on the L2 cache
vECC memory
vFailover Ethernet support
vHot-swap drives on optional small computer system interface (SCSI) storage
expansion unit
vLight path diagnostics feature
vPower-on self-test (POST)
vPredictive Failure Analysis
® (PFA) alerts
vProcessor serial number access
vService processor that communicates with the management module to enable
remote blade server management
vSDRAM with serial presence detect (SPD) and vital product data (VPD)
vSystem error logging
vVPD (includes information stored in nonvolatile memory for easier remote
viewing)
vWake on LAN
® capability
IBM BladeCenter HS20 Type 8843 features
The design of the blade server takes advantage of advancements in memory
management and data storage. The blade server uses the following features and
technologies:
vDisk drive support
The blade server supports up to two 2.5 inch SCSI disk drives. For the
BladeCenter Tunit, the SCSI controller is able to interface to the solid-state flash
hard disk drives.
vIBM Director
IBM Director is aworkgroup-hardware-management tool that you can use to
centrally manage servers. For more information, see the IBM Director
documentation on the IBM Director CD.
2. Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
6Eserver BladeCenter HS20 Type 8843: Installation and User’s Guide