IBM TotalStorage SAN140M Manual

IBM TotalStorage SAN140M Director
Installation and Service Manual
Service information: 2027 /140
GC26-7664-04
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
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

IBM TotalStorage SAN140M Director
Installation and Service Manual
Service information: 2027 /140
GC26-7664-04


Note:
Before using this information and the product it supports, read the information in the Notices section.
Fifth Edition (March 2006)
This fifth edition replaces all previous versions. This edition includes information about RoHS compliance and part
numbers.
The following paragraph does not apply to any country (or region) where such provisions are inconsistent with local
law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE. Some states (or regions) do
not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply
to you.
Order publications through your IBM
® representative or the IBM branch office serving your locality.
©Copyright International Business Machines Corporation 2004, 2006. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

© Copyright IBM Corp. 2006 iii
Contents
Preface.............................................................................................................................xv
Chapter 1 General information
Director description.............................................................................1
Field-replaceable units ........................................................................4
Power/system LED assembly.....................................................6
CTP card.........................................................................................6
UPM card.......................................................................................7
XPM card........................................................................................9
SFP and XFP transceivers..........................................................10
Power supply ..............................................................................11
AC module...................................................................................11
Fan module..................................................................................12
SBAR assembly ...........................................................................12
Backplane.....................................................................................12
Error-detection, reporting, and serviceability features ................13
Element Manager status indicators.................................................14
Tools and test equipment..................................................................15
Tools supplied with the director...............................................15
Tools supplied by service personnel........................................17
Director management........................................................................18
Ordering the lift tool..........................................................................19
World Trade locations ................................................................19
United States locations...............................................................20
Chapter 2 Installation tasks
Factory defaults..................................................................................23
Installation task summary................................................................24
Task 1: Verify installation requirements .........................................26
Task 2: Unpack, inspect, and install the Ethernet hub (optional)26
Unpack and inspect the Ethernet hub .....................................27
Desktop installation....................................................................27
Rack-mount installation.............................................................29
Task 3: Unpack, inspect, and install the director...........................30
Rack-mount installation.............................................................31
Task 4: Configure director at the EFCM Basic Edition interface
(optional).............................................................................................33

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Configure director identification .............................................34
Configure date and time............................................................35
Configure parameters................................................................36
Configure fabric parameters.....................................................38
Configure network information...............................................39
Configure basic port information.............................................41
Configure port BB_Credit .........................................................42
Configure port NPIV..................................................................42
Configure SNMP ........................................................................43
Enable CLI ...................................................................................44
Enable or disable host control...................................................45
Configure SSL encryption.........................................................46
Install PFE keys (optional) ........................................................47
Configure security......................................................................49
Configure interswitch links.......................................................50
Task 5: Configure director network information (optional)........51
Task 6: Configure server password and network addresses.......55
Configure password...................................................................55
Configure private LAN addresses...........................................56
Configure public LAN addresses (optional) ..........................56
Task 7: Configure management server information.....................57
Access the management server desktop .................................57
Configure management server names ....................................58
Configure gateway and DNS server addresses .....................59
Task 8: Configure Windows operating system users....................61
Change default administrator password................................61
Add a new user...........................................................................61
Change user properties..............................................................62
Task 9: Set management server date and time ..............................63
Task 10: Configure the call-home feature (optional).....................65
Task 11: Assign user names and passwords ..................................66
Task 12: Configure the director to the management application 67
Task 13: Record or verify server restore information ...................68
Task 14: Verify director-to-server communication........................69
Task 15: Configure PFE key (optional) ...........................................70
Task 16: Configure management server (optional).......................72
Task 17: Set director date and time..................................................73
Task 18: Configure the Element Manager application .................74
Configure director identification .............................................75
Configure director parameters.................................................75
Configure fabric parameters.....................................................77
Configure ports...........................................................................79
Configure SNMP ........................................................................80

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Contents
Configure threshold alerts.........................................................81
Enable EFCM Basic Edition and Telnet access .......................84
Configure, enable, and test e-mail notification.......................84
Configure and enable Ethernet events.....................................86
Configure, enable, and test call-home event notification......86
Configure security ......................................................................87
Configure interswitch links.......................................................88
Task 19: Back up configuration data................................................89
Task 20: Cable Fibre Channel ports .................................................91
Task 21: Configure Zoning (Optional) ............................................92
Task 22: Connect director to a fabric element (optional)..............92
Chapter 3 Maintenance analysis procedures (MAPS)
Factory defaults..................................................................................95
Quick start...........................................................................................95
MAP 0000: Start MAP......................................................................102
MAP 0100: Power distribution analysis........................................107
MAP 0200: POST failure analysis ..................................................110
MAP 0300: Loss of server communication ...................................114
MAP 0400: FRU failure analysis.....................................................124
MAP 0500: Port failure or link incident analysis.........................128
MAP 0600: Fabric or ISL problem analysis...................................141
Chapter 4 Repair information
Factory defaults.........................................................................156
Procedural notes........................................................................156
Obtaining log information..............................................................157
SAN management logs.............................................................157
Element Manager logs..............................................................159
EFCM Basic Edition logs..........................................................162
Obtaining port diagnostic information.........................................165
Port LED diagnostics................................................................165
Element Manager application diagnostics............................166
EFCM Basic Edition diagnostics.............................................172
Performing loopback tests ..............................................................175
Internal loopback test (Element Manager application).......175
External loopback test (Element Manager application) ......177
Internal loopback test (EFCM Basic Edition)........................178
External loopback test (EFCM Basic Edition) .......................180
Blocking and unblocking ports......................................................181
Block or unblock a port or port card (Element Manager appli-

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vi
cation).........................................................................................181
Block or unblock a port (EFCM Basic Edition).....................182
Swapping ports................................................................................183
Performing channel wrap tests (FICON) .....................................185
Collecting maintenance data..........................................................186
Collecting maintenance data (Element Management applica-
tion).............................................................................................186
Collecting maintenance data (EFCM Basic Edition) ...........187
Powering the director on or off......................................................188
Power-on procedure ................................................................188
Power-off procedure................................................................189
Setting the director online or offline.............................................190
Set online or offline (Element Manager application) ..........190
Set online or offline (EFCM Basic Edition) ...........................191
IML, IPL, or reset the director........................................................192
IML the director (CTP front panel)........................................192
IPL the director (Element Manager application) .................193
Reset the director (CTP front panel).....................................193
Cleaning fiber-optic components ..................................................194
Download and install firmware ....................................................195
Download and install firmware to director (Element Manag-
er application) ...........................................................................196
Download and install firmware to director (EFCM Basic Edi-
tion).............................................................................................198
Install or upgrade software............................................................199
Managing configuration data ........................................................202
Back up configuration (Element Manager application)......202
Restore configuration (Element Manager application).......202
Reset configuration data (Element Manager application)..203
Back up configuration (EFCM Basic Edition).......................205
Restore configuration (EFCM Basic Edition)........................206
Reset configuration data (EFCM Basic Edition)...................206
Chapter 5 Removal and replacement procedures (RRPs)
Factory defaults ........................................................................209
Procedural notes.......................................................................209
Removing and replacing FRUs...............................................210
ESD information .......................................................................210
Concurrent FRUs......................................................................212
Nonconcurrent FRU.................................................................212
RRP: CTP card..................................................................................213
RRP: Port module card (UPM and XPM).....................................218

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Contents
RRP: Optical transceiver (SFP and XFP).......................................223
RRP: Filler panel (UPM and XPM) ................................................227
RRP: Power supply..........................................................................229
RRP: AC module ..............................................................................232
RRP: Fan module..............................................................................235
RRP: Power/system error LED assembly ....................................239
RRP: SBAR assembly.......................................................................241
RRP: Backplane.................................................................................244
Chapter 6 Illustrated parts breakdown
RoHS Information.....................................................................251
Front-accessible FRUs......................................................................253
Rear-accessible FRUs .......................................................................255
Miscellaneous parts .........................................................................258
Power cords and receptacles ..........................................................259
Appendix A Event code tables
System events (000 through 199) ...................................................265
Power supply events (200 through 299) .......................................288
Fan module events (300 through 399) ..........................................292
CTP card events (400 through 499) ...............................................300
Port card (UPM and XPM) events (500 through 599) ................311
SBAR events (600 through 699) .....................................................323
Thermal events (800 through 899) ................................................329
Appendix B Director specifications
Physical characteristics.............................................................335
Power requirements ................................................................335
Heat dissipation .......................................................................335
Cooling airflow clearances (director chassis).....................336
Acoustical noise........................................................................336
Shipping and storage environment........................................336
Operating environment............................................................336
SANC40M equipment cabinet service clearances ......................337
Appendix C Management server and Ethernet hub
Management server description ....................................................339
Ethernet hub description.................................................................339
Appendix D Restore management server

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Requirements ...................................................................................341
Restore management server procedure .......................................342
Glossary........................................................................................................................347
Notices .........................................................................................................................373
Trademarks.......................................................................................375
Electronic emission notices.............................................................375
Laser Compliance Statement ..................................................375
Federal Communications Commission (FCC) Class A State-
ment............................................................................................376
Industry Canada Class A Emission Compliance Statement ....
376
Avis de conformité à la réglementation d’Industrie Canada...
376
European Union (EU) Electromagnetic Compatibility Direc-
tive ..............................................................................................376
Germany Electromagnetic Compatibility Directive............377
People’s Republic of China Class A Electronic Emission
Statement ...................................................................................378
Korean Class A Electronic Emission Statement...................378
Japan VCCI Class A ITE Electronic Emission Statement....378
Index ...............................................................................................................................379