IBM RDX User manual

RDX USB Drive
User’s Guide


RDX USB Drive
User’s Guide


Note: Before using this information and the product it supports, read the general information in Appendix C, “Notices,” on page
23, the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the IBM Safety,
Warranty, Environmental, and Electronic Emission Notices document that comes with the product.
Second Edition (January 2012)
© Copyright IBM Corporation 2012.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ...............v
Chapter 1. Introduction ........1
The IBM Documentation CD .........1
Hardware and software requirements .....1
Using the Documentation Browser ......1
Notices and statements in this documentation . . . 2
Terms used in this documentation .......2
Components ..............3
Drive dock ..............3
Cartridge ..............4
Utility software ............4
Front panel ...............5
Chapter 2. Installing the RDX drive . . . 7
Installation guidelines ...........7
Handling static-sensitive devices........7
Parts inventory .............8
Installing an internal RDX drive dock ......8
Installing the external RDX drive dock......9
Installing the RDX utility software.......10
Chapter 3. Using the RDX drive ....11
Ordering additional cartridges ........11
Working with cartridges ..........11
Handling a cartridge ..........11
Inserting a cartridge ..........12
Ejecting a cartridge ...........12
Using the RDX utility software ........13
Solving problems ............14
Replacing the RDX drive ..........16
Tier 1 customer replaceable unit (CRU) ....16
Reorder component...........16
Replacing the RDX drive .........17
Appendix A. Specifications ......19
Physical specifications ...........19
Power requirements ...........19
Environmental specifications ........19
Performance specifications .........20
Appendix B. Getting help and technical
assistance .............21
Before you call .............21
Using the documentation ..........21
Getting help and information from the World Wide
Web.................22
Software service and support ........22
Hardware service and support ........22
IBM Taiwan product service .........22
Appendix C. Notices .........23
Trademarks ..............23
Important notes .............24
Particulate contamination..........25
Documentation format...........25
Telecommunication regulatory statement ....26
Electronic emission notices .........26
Federal Communications Commission (FCC)
statement ..............26
Industry Canada Class A emission compliance
statement ..............26
Avis de conformité à la réglementation
d'Industrie Canada ...........26
Australia and New Zealand Class A statement . 26
European Union EMC Directive conformance
statement ..............27
Germany Class A statement ........27
VCCI Class A statement .........28
Japan Electronics and Information Technology
Industries Association (JEITA) statement....28
Korea Communications Commission (KCC)
statement ..............28
Russia Electromagnetic Interference (EMI) Class
A statement .............29
People's Republic of China Class A electronic
emission statement ...........29
Taiwan Class A compliance statement ....29
Index ...............31
© Copyright IBM Corp. 2012 iii

iv RDX USB Drive User's Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto lea la información de seguridad.
© Copyright IBM Corp. 2012 v

Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vConnect all power cords to a properly wired and grounded electrical outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
vi RDX USB Drive User's Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these components.
If you suspect a problem with one of these parts, contact a service technician.
Safety vii

viii RDX USB Drive User's Guide

Chapter 1. Introduction
The RDX USB drive is a removable, ruggedized, hard disk drive for IBM®System
x™and BladeCenter. It features backup application compatibility, high-speed
transfer rate for fast backups, portable cartridges, and a high level of data
reliability. The storage system is available as an internal USB device (see Figure 1
on page 3) or an external USB device (see Figure 2 on page 3). Read this entire
document and the software documentation that comes with the drive before you
install or use the drive.
The RDX drive comes with a limited warranty. For information about the warranty
and getting service and assistance, see the Warranty and Support Information
document that came with your drive.
Contact your IBM marketing representative or authorized reseller if an item is
missing or damaged. Be sure to retain your proof of purchase. It might be required
for you to receive warranty service.
The IBM Documentation CD
The IBM Documentation CD contains documentation for the RDX drive in Portable
Document Format (PDF) and includes the IBM Documentation Browser to help
you find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
vMicrosoft Windows XP, Windows 2000, or Red Hat Linux
v100 MHz microprocessor
v32 MB of RAM
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD
drive and click Start --> Run.IntheOpen field, type
e:\win32.bat
© Copyright IBM Corp. 2012 1

where eis the drive letter of the CD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD drive; then, run
the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select RDX from the Product menu. The Available Topics list displays all the
documents for the RDX drive. Some documents might be in folders. A plus sign
(+) indicates each folder or document that has additional documents under it. Click
the plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document
or documents in Acrobat Reader or xpdf. If you selected more than one document,
all the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed
in order of the most occurrences. Click a document to view it, and press Crtl+F to
use the Acrobat search function, or press Alt+F to use the xpdf search function
within the document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this documentation
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM Documentation CD. Each
statement is numbered for reference to the corresponding statement in your
language in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vAttention: These notices indicate potential damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage might occur.
vDanger: These statements indicate a situation that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Terms used in this documentation
The following terms are referred to as the following throughout this document:
vRDX drive: RDX drive dock with the cartridge inserted.
vRDX drive dock: RDX drive dock without the cartridge inserted.
vRDX cartridge: Hard disk drive which is used with RDX drive dock.
2RDX USB Drive User's Guide

Components
This section provides a description of the following RDX components:
vDrive dock (either internal or external)
vCartridge
vUtility software
Drive dock
The internal or external RDX drive dock serves as a cartridge housing.
Service data
Manufacturer plate
Figure 1. Internal RDX drive dock
Manufacturer plate
Service data
Figure 2. External RDX drive dock
Chapter 1. Introduction 3

Cartridge
The cartridge is a removable hard disk drive.
Note: Place the label only onto the gray area as shown in Figure 4 of the RDX
cartridge. Labelling the RDX cartridge on any other area may cause failures
during cartridge use and may also damage the RDX drive dock.
The cartridge has the following features:
vIs ruggedized to withstand a drop from up to 1.0 meters (39.4 in.) without
damage
vCan be write-protected
vHas 320 GB, 500 GB, 750 GB, or 1 TB of native data capacity, depending on the
option that you purchased
Utility software
The RDX drive is compatible with Linux and Windows file systems. It can act as a
standard drive. For detailed information about the RDX utility software, see the
help information that is a part of the software application.
Note: Most backup applications that work with removable-media disk devices
work with the RDX drive. However, backup applications that create files
larger than 4 GB are not compatible with the FAT32 file system.
Figure 3. Cartridge
Label
Figure 4. Front of the Cartridge
4RDX USB Drive User's Guide

Front panel
The front panel of the RDX drive has a combined power-indicator LED and eject
button, and a manual-ejection hole. The RDX cartridge has a cartridge-indicator
LED.
The eject button is illuminated by a power-indicator LED. It shows the status of
the drive. Table 1 describes the meaning of the status of the power-indicator LED.
Note: In order to successfully eject the RDX cartridge from the drive bay, the RDX
utility software must be installed. If the RDX utility software is not
installed, the RDX cartridge will not be ejected and the power-indicator LED
will remain steady green.
Table 1. Reading the power-indicator LED
LED status Meaning RDX drive status
Off No power The drive does not have power.
Steady green Ready The power is on, and the drive is working.
Flashing green Ejecting The cartridge is ejecting.
Steady amber Fault The drive has detected a fault condition. For more
information, use the RDX utility software to run a
diagnostic test (see the documentation that comes
with the software).
Flashing amber Prevent The user pressed the eject button while the
cartridge is in the process of reading, writing, or
seeking. The cartridge ejects and the indicator
returns to a steady green after the process
completed.
The cartridge-indicator LED displays the status of the cartridge. Table 2 on page 6
describes the meaning of the status of the cartridge-indicator LED.
Manual-ejection
hole
Cartridge-indicator
LED
Power-indicator
LED and eject
button
Figure 5. Front panel components
Chapter 1. Introduction 5

Table 2. Reading the cartridge-indicator LED
LED status Meaning RDX cartridge status
Off Not ready The cartridge was not inserted correctly, or the
drive has no power.
Steady green Ready The cartridge is ready.
Flashing green Activity The cartridge is in the process of reading, writing,
or seeking.
Flashing amber Fault The drive has detected a cartridge-fault condition.
For more information, run a diagnostic application
(see the software documentation that comes with
the drive).
6RDX USB Drive User's Guide

Chapter 2. Installing the RDX drive
This chapter provides installation instructions for the internal RDX drive (see
“Installing an internal RDX drive dock” on page 8) and the external RDX drive
(see “Installing the external RDX drive dock” on page 9). Depending on the server,
you might need a standard or Philips screwdriver to remove the server cover and
install the drive in your server.
Installation guidelines
Before you remove or replace a device, read the following safety information:
vRead the safety information that begins on page v and “Handling static-sensitive
devices.” This information will help you work safely.
Attention: Take standard electrostatic discharge precautions when you work
inside the server.
vObserve good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
vMake sure that you have an adequate number of properly grounded electrical
outlets for the server and all attached devices.
vBack up all important data before you make changes to disk drives.
vFor rack mount applications, RDX drive should not be used on the hot aisle side
of the rack due to the server preheating.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices. To avoid damage, keep
static-sensitive devices in their static-protective packages until you are ready to
install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
vLimit your movement. Movement can cause static electricity to build up around
you.
vThe use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available.
vHandle the device carefully, holding it by its edges or its frame.
vDo not touch solder joints, pins, or exposed circuitry.
vDo not leave the device where others can handle and damage it.
vWhile the device is still in its static-protective package, touch it to an unpainted
metal surface for at least 2 seconds. This drains static electricity from the
package and from your body.
vRemove the device from its package and install it immediately without setting
down the device. If it is necessary to set down the device, put it back into its
static-protective package. Do not place the device on a metal surface.
vTake additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
© Copyright IBM Corp. 2012 7

Parts inventory
Before you install the RDX drive, make sure that you received the following parts:
vInternal RDX drive:
– Internal drive dock
– Media cartridge
– 4 internal USB cables (you must select the applicable cable for your server)
– 4 mounting screws
– IBM Documentation CD
– RDX utility CD
vExternal RDX drive:
– External drive dock
– Media cartridge
– External USB cable
– Power adaptor
– IBM Documentation CD
– RDX utility CD
Installing an internal RDX drive dock
Use the following instructions to install an internal RDX drive dock. The drive
dock is ready to install in a standard 5.25-inch half-high bay.
Note: Keep the packaging that comes with the RDX drive in case you have to
return it for service or warranty replacement.
To install the internal RDX drive dock, complete the following steps:
1. Unpack the drive.
2. Turn off the server.
3. Open the server cover, using a screwdriver if necessary.
Power
cable
USB
cable
Mounting
holes
Mounting
holes
Screws
Screws
Figure 6. Finding the connectors on an internal RDX drive dock
8RDX USB Drive User's Guide

4. Mount the drive dock. Slide the drive into an unused drive bay until the bezel
is level with the front of the server. Secure the drive dock, using the mounting
screws provided.
5. Connect the power cable to the power connector.
6. Find the USB cable with a connector that matches the USB connector on your
server system board (see Table 4 on page 16 for more information).
7. Connect the USB cable to the USB connector on the drive dock.
8. Connect the other end of the USB cable to the USB connector on the system
board.
9. Check all cables in your server. Make sure that they are routed so that they
will not become crimped, and make sure that no cables have become loose
during the installation.
10. Install the server cover and turn on the server.
11. Run the applicable RDX utility software for the operating system on your
server.
Notes:
a. If you install a new operating system on a server with an RDX drive
attached, make sure that the cartridge is removed. This prevents the
operating system from mistaking the RDX cartridge for the server hard
disk drive.
b. Install the RDX utility software before using the RDX drive. If the utility is
not installed, the cartridge may not be ejected.
Installing the external RDX drive dock
Use the following instructions to install the external RDX drive dock.
To install the external RDX drive dock, complete the following steps:
1. Unpack the drive. Select a convenient location for the drive dock that is flat,
stable, level, and near the host server. The drive can be oriented either
horizontally or vertically.
2. Connect a USB cable connector to the USB connector on the back of the drive
dock.
3. Connect the other USB cable connector to a USB connector on the server.
DC power
connector
USB
connector
Security keyhole
Figure 7. Finding the connectors on an external RDX drive dock
Chapter 2. Installing the RDX drive 9

4. Connect the DC supply from the power supply to the power connector on the
drive dock and connect the power supply to an outlet.
5. Run the applicable RDX utility software for the operating system on your
server. See the software documentation that comes with the drive for more
information.
Notes:
a. If you install a new operating system on a server with an RDX drive
attached, make sure that the cartridge is removed. This prevents the
operating system from mistaking the RDX cartridge for the server hard disk
drive.
b. Install the RDX utility software before using the RDX drive.
Note: If the RDX utility is not installed, the cartridge may fail to be ejected.
Installing the RDX utility software
To install the RDX utility application software on a server that is running a
Windows or Linux operating system, see the software documentation that comes
with the drive.
Notes:
1. Installation of the utility software is required for you to use the RDX drive with
a Windows operating system.
2. Install the RDX utility software before using the RDX drive.
Note: If the RDX utility is not installed, the cartridge may fail to be ejected.
10 RDX USB Drive User's Guide