IBM TotalStorage Ultrium T800 Manual

IBM TotalStorage Ultrium Tape Drive
Models T800 and T800F
Setup, Operator, and Service Guide
GC26-7697-01


IBM TotalStorage Ultrium Tape Drive
Models T800 and T800F
Setup, Operator, and Service Guide
GC26-7697-01


Note
Before using this guide and the product it supports, read the information in “Safety and Environmental Notices” on page ix
and “Notices” on page 115.
Second Edition (March 2005)
This edition applies to the IBM TotalStorage Ultrium Tape Drive Models T800 and T800F Setup, Operator, and Service
Guide and to all subsequent releases and modifications until otherwise indicated in new editions.
©Copyright International Business Machines Corporation 2004, 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
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Contents
Figures ...............v
Tables ............... vii
Safety and Environmental Notices ...ix
Danger Notices .............ix
Caution Notices .............ix
Tape Drive ac Grounding Inspection ......x
End of Life (EOL) Plan ...........x
Summary of Changes ........xi
Second Edition .............xi
About This Guide .......... xiii
Related Publications ........... xiii
Product Description .........1
Drive Features ..............1
Front Panel of the Drive ..........2
Rear Panel of the SCSI Drive .........3
Rear View of the Fibre Channel Drive ......4
Cartridge Compatibility ..........5
Speed Matching .............5
Channel Calibration ............5
Sleep Mode...............5
Data Cartridge Capacity Scaling ........6
Supported Servers and Operating Systems ....6
SCSI Interface ..............6
Physical Characteristics ..........6
Speed................6
Address Assignments ..........7
Installing, Removing, or Resetting aDrive on an
Active SCSI Bus ............7
Fibre Channel Interface ...........7
Supported Topologies ..........7
Physical Characteristics ..........8
Speed................8
Address Assignments ..........8
World Wide Names ...........9
Installing, Removing, or Resetting aDrive on an
Active Fibre Channel ..........9
Supported Device Drivers ..........9
Specifications ..............10
Physical Specifications ..........10
Power Specifications ..........11
Environmental Specifications .......11
Other Specifications ..........11
Installing the Drive .........13
Avoiding Drive Damage ..........13
Installation Overview ...........13
Unpack the Drive ............14
Acclimate the Drive ..........14
Power Off the Enclosure ..........14
Set the SCSI ID or Arbitrated Loop Physical Address 15
Setting the SCSI ID (SCSI Drive Only) ....15
Setting the Arbitrated Loop Physical Address
(Fibre Channel Drive Only) ........16
Mount the Drive into an Enclosure ......23
Connect and Test Power to the Drive ......24
Connect the Internal SCSI or Fibre Channel Cable 24
Connect the Internal LDI Cable (optional) ....24
Run Drive Diagnostics...........25
Install Device Drivers ...........25
Connect the Enclosure’s External SCSI or Fibre
Channel Interface to the Server ........25
Connect the External SCSI Interface to the Server 25
Connect the External Fibre Channel Interface to
the Server ..............25
Connect the External LDI Interface to the Server
(optional) ...............26
Configure the Drive to the Server, Switch, or Hub 26
Operating the Drive .........27
Single-character Display (SCD) ........27
SCD Dot ..............27
Status Light ..............28
Unload Button .............29
Inserting aTape Cartridge .........30
Removing aTape Cartridge .........31
Mid-tape Recovery ............31
Cleaning the Drive Head ..........31
Diagnostic and Maintenance Functions .....32
Entering Maintenance Mode........32
Function Code 0: Exit Maintenance Mode ...32
Function Code 1: Run Drive Diagnostics....33
Function Code 2: Update Drive Firmware from
FMR Tape ..............34
Function Code 3: Create FMR Tape .....35
Function Code 4: Force aDrive Dump ....35
Function Code 5: Copy Drive Dump .....36
Function Code 6: Run SCSI Wrap Test ....37
Function Code 7: Run RS-422 Wrap Test ....38
Function Code 8: Unmake FMR Tape .....38
Function Code 9: Display Error Code Log ...39
Function Code A: Clear Error Code Log ....39
Function Code C: Insert Cartridge into Tape
Drive ...............39
Function Code E: Test Cartridge &Media ...40
Function Code F: Write Performance Test ...41
Function Code H: Test Head........42
Function Code J: Fast Read/Write Test ....43
Function Code L: Load/Unload Test .....44
Function Code P: Enable Post Error Reporting..45
Function Code U: Disable Post Error Reporting 45
Updating Firmware............46
Updating Firmware through the SCSI or Fibre
Channel Interface ...........46
©Copyright IBM Corp. 2004, 2005 iii
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Updating Firmware through the Library/Drive
Interface ..............46
ITDT SCSI Firmware Update, Dump Retrieval
and Library/Drive Test Tool ........47
LTO-TDX: LTO SCSI and Fibre Drive Firmware
Download &LTO Drive Dump Upload Tool ..47
Updating the Firmware with an FMR Tape
Cartridge ..............50
Using Ultrium Media .........51
Cartridge Compatibility ..........51
Data Cartridge .............52
Capacity Scaling............52
Cleaning Cartridge ............53
Cartridge Memory Chip (LTO-CM) ......53
Bar Code Label .............53
Guidelines for Using Bar Code Labels ....54
Write-Protect Switch ...........55
Handling the Cartridges ..........56
Provide Training............56
Ensure Proper Packaging .........56
Provide Proper Acclimation and Environmental
Conditions..............57
Perform aThorough Inspection.......58
Handle the Cartridge Carefully .......59
Examples of Cartridge Problems ......60
Repositioning or Reattaching aLeader Pin ....61
Repositioning aLeader Pin ........61
Reattaching aLeader Pin .........63
Environmental and Shipping Specifications for Tape
Cartridges ...............68
Disposing of Tape Cartridges ........69
Ordering Media Supplies ..........69
Ordering Bar Code Labels ........71
Resolving Problems .........73
Methods of Receiving Errors and Messages....74
Error Codes and Messages ........75
Using Sense Data ............79
Obtaining Error Information from the AS/400 or
iSeries with RISC Processor ........80
Obtaining Error Information from the RS/6000 or
pSeries ...............81
Obtaining aDrive Dump ..........84
Using ITDT .............84
Using LTO-TDX ............84
Using the Drive ............84
Using aDevice Driver Utility .......84
Viewing the Drive Error Log ........85
Resolving Problems Reported by the Server ...86
Fixing SCSI Bus Errors .........86
Fixing Fibre Channel Errors ........88
Resolving Media-Related Problems ......90
Servicing the Drive .........93
Removing aSCSI Drive from an Enclosure ....93
Removing aFibre Channel Tape Drive from an
Enclosure ...............94
Manually Removing aTape Cartridge .....95
Before You Begin ...........95
Recommended Tools ..........95
Beginning Procedure ..........96
Tape Spooled off Supply Reel .......98
Tape Pulled from or Broken near Leader Pin ..99
Tape Broken in Mid-tape ........ 101
Tape Tangled along Tape Path ....... 102
No Apparent Failure or Damage to Tape ... 104
Parts List ............. 109
Appendix. TapeAlert Flags ...... 111
Notices ..............115
Trademarks ..............115
Electronic Emission Notices.........116
Federal Communications Commission (FCC)
Class AStatement ...........116
Industry Canada Class AEmission Compliance
Statement..............116
Avis de conformité àla réglementation
d’Industrie Canada ..........116
European Union (EU) Electromagnetic
Compatibility Directive .........116
Germany Electromagnetic Compatibility
Directive ..............117
Japan VCCI Class AITE Electronic Emission
Statement..............117
People’s Republic of China Class AElectronic
Emission Statement ..........117
Taiwan Class AElectronic Emission Statement 117
Korean Class AElectronic Emission Statement 118
Getting Help .............118
Warranty ...............118
Glossary .............119
Index ............... 129
iv IBM TotalStorage Ultrium Tape Drive
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Figures
1. AC Grounding Diagram (50 Hz and 60 Hz) x
2. View of the drive with and without the bezel 1
3. Front panel of the drive .........2
4. Rear panel of the SCSI drive .......3
5. Rear view of the Fibre Channel drive ....4
6. Temperature of the drive is taken near the air
intake area .............14
7. SCSI ID settings on the SCSI ID connector 15
8. Setting the Loop ID and the AL_PA ....17
9. Location of the Fibre Channel (FC)
configuration/status connector ......22
10. Mounting holes on drive ........23
11. Inserting acartridge into the drive .....30
12. The IBM TotalStorage LTO Ultrium 400 GB
Data Cartridge ...........51
13. Sample bar code label on the LTO Ultrium 3
Tape Cartridge ...........54
14. Setting the write-protect switch ......55
15. Tape cartridges in aTurtlecase ......57
16. Double-boxing tape cartridges for shipping 57
17. Checking for gaps in the seams of acartridge 58
18. Leader pin in the incorrect and correct
positions .............61
19. Placing the dislodged leader pin into the
correct position ...........62
20. Rewinding the tape into the cartridge ....62
21. Leader Pin Reattachment Kit .......63
22. Attaching the leader pin attach tool to the
cartridge .............64
23. Winding the tape out of the cartridge ....65
24. Removing the C-clip from the leader pin 65
25. Attaching the leader pin to the tape ....66
26. Example of an error log from the AS/400 or
IBM Eserver iSeries..........80
27. Example of sense data from the AS/400 or
IBM Eserver iSeries..........81
28. Example of an AIX ERRPT Drive Error Log 82
29. Example of an error that suggests aSCSI bus
problem..............83
30. Removing the cover from the internal drive 96
31. Using hex wrench to rewind tape into
cartridge .............98
32. Drive with cover removed to reveal gear train. 99
33. Leader Block Assembly (LBA) ...... 100
34. Using hex wrench to rewind tape into
cartridge ............. 101
35. Using hex wrench to rewind tape into
cartridge ............. 102
36. Drive with cover removed to reveal gear
train. .............. 103
37. Leader Block Assembly (LBA) ...... 104
38. Using hex wrench to rewind tape into
cartridge ............. 105
39. Drive with cover removed to reveal gear
train. .............. 106
40. Leader Block Assembly (LBA) ...... 107
©Copyright IBM Corp. 2004, 2005 v
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vi IBM TotalStorage Ultrium Tape Drive

Tables
1. Supported servers and operating systems for
SCSI and Fibre Channel attachment .....6
2. Choosing the port for your topology and Fibre
Channel connection ..........8
3. ID Settings that provide status about the loop 18
4. ID settings that provide additional Loop IDs 20
5. Topology and speed settings for the drive 22
6. Meaning of Status Light and Single-character
Display (SCD)............28
7. Functions that the Unload Button performs 29
8. Ultrium data and cleaning cartridge
compatibility with Ultrium tape drive....51
9. Bar code label requirements for Ultrium tape
drives and libraries ..........53
10. Environment for operating, storing, and
shipping the LTO Ultrium Tape Cartridge ..68
11. Media supplies ...........69
12. Authorized suppliers of custom bar code labels 71
13. Troubleshooting tips .........73
14. Methods of receiving errors and messages 74
15. Error codes on the Single-character Display 75
16. Tools and supplies for the IBM TotalStorage
Ultrium Tape Drive ......... 109
17. Supported TapeAlert Flags ....... 111
©Copyright IBM Corp. 2004, 2005 vii
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viii IBM TotalStorage Ultrium Tape Drive

Safety and Environmental Notices
When using this product, observe the danger and caution notices contained in this
guide. The notices are accompanied by symbols that represent the severity of the
safety condition.
Danger notices contain aDxxxx reference number. Caution notices contain aCxxxx
reference number. Rack safety notices contain aRxxxx reference number. Use the
reference number to locate the translation in IBM
® Translated Safety Notices,
96P0851.
The sections that follow define each type of safety notice.
Danger Notices
Adanger notice calls attention to asituation that is potentially lethal or extremely
hazardous to people.
Alightning bolt symbol always accompanies adanger notice to
represent adangerous electrical condition.
Caution Notices
Acaution notice calls attention to asituation that is potentially hazardous to
people because of some existing condition. Acaution notice can be accompanied
by one of several symbols:
If the symbol is... It means....
Ahazardous electrical condition with less severity than
electrical danger.
Agenerally hazardous condition not represented by other
safety symbols.
Ahazardous condition due to the use of alaser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).
Ahazardous condition due to mechanical movement in or
around the product.
©Copyright IBM Corp. 2004, 2005 ix

If the symbol is... It means....
Ahazardous condition due to the weight of the unit.
Weight symbols are accompanied by an approximation of
the product’s weight.
Tape Drive ac Grounding Inspection
1. Power off the drive.
2. Disconnect all cables.
3. See Figure 1which is provided for reference only. Disconnect the power cord
from its source.
4. Inspect the power cable for visible cracks, wear, or damage.
End of Life (EOL) Plan
This box is apurchased unit. Therefore, it is the sole responsibility of the purchaser
to dispose of it in accordance with local laws and regulations at the time of
disposal. This unit contains recyclable materials. The materials should be recycled
where facilities are available and according to local regulations. In some areas IBM
may provide aproduct take-back program that ensures proper handling of the
product. Contact your IBM representative for more information.
Figure 1. AC Grounding Diagram (50 Hz and 60 Hz)
xIBM TotalStorage Ultrium Tape Drive
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Summary of Changes
The following changes have been applied to the information in this publication.
Second Edition
vInformation about the Fibre Channel drive was added.
vDiagnostic Functions F, Jand Lwere modified/added.
vThe procedure for aborting adiagnostic function was modified.
vThe information for error code Awas modified.
©Copyright IBM Corp. 2004, 2005 xi
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xii IBM TotalStorage Ultrium Tape Drive

About This Guide
This guide includes information on setting up, operating and servicing the tape
drive in the following chapters:
v“Product Description” on page 1describes the drive, discusses supported
servers, operating systems, and device drivers, and lists hardware specifications.
v“Installing the Drive” on page 13 tells how to unpack and set up the drive.
v“Operating the Drive” on page 27 describes the unload button, and status light
on the drive. It explains the function of the message display and the
single-character display. It tells how to insert and remove atape cartridge,
describes methods of updating drive firmware, and explains how to clean the
drive. It also lists the diagnostic and maintenance functions that the drive can
perform.
v“Using Ultrium Media” on page 51 describes the types of tape cartridges to use
in the drive and defines the conditions for storing and shipping them. It also
tells how to handle the cartridges, how to set acartridge’s write-protect switch,
and how to order additional cartridges.
v“Resolving Problems” on page 73 gives tips for solving problems with the drive
and includes aflowchart that analyzes when the drive requires maintenance.
v“Servicing the Drive” on page 93 gives instructions on servicing the drive.
v“Parts List” on page 109 lists all tools and supplies available for ordering for the
drive.
v“TapeAlert Flags,” on page 111 lists TapeAlert messages that are supported by
the drive and that may aid during problem determination.
Related Publications
vIBM TotalStorage
® Ultrium Tape Drive Quick Reference,GC26-7710, illustrates how
to configure and operate the IBM TotalStorage Ultrium Tape Drive.
vIBM TotalStorage LTO Ultrium Tape Drive SCSI Reference,GA32-0450, gives
information about the supported SCSI commands and protocol that govern the
behavior of the SCSI interface for the IBM 3580 Tape Drive Model L33/L3H and
the IBM TotalStorage Ultrium Tape Drive Models T800 and T800F.
vIBM Ultrium Device Drivers Installation and User’s Guide,GA32-0430, provides
instructions for attaching IBM-supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are supported,
gives the requirements for adapter cards, and tells how to configure servers to
use the device driver with the Ultrium family of devices.
vIBM Ultrium Device Drivers Programming Reference,GC35-0483, supplies
information to application developers who want to integrate their open-systems
applications with IBM-supported Ultrium hardware. The reference contains
information about the application programming interfaces (APIs) for each of the
various supported operating-system environments. You can obtain this reference
via File Transfer Protocol (FTP) at ftp://ftp.software.ibm.com/storage/devdrvr.
vIBM Translated Safety Notices,96P0851, provides translation of danger and caution
notices.
©Copyright IBM Corp. 2004, 2005 xiii
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xiv IBM TotalStorage Ultrium Tape Drive

Product Description
The IBM TotalStorage Ultrium Tape Drive is ahigh-performance, high-capacity
data-storage device that is designed to backup and restore open systems
applications. The drive can be integrated into an enclosure, such as adesktop unit,
tape autoloader, or tape library. The drive is the third-generation in the Ultrium
series of products. It is available as Model T800 with aSmall Computer Systems
Interface (SCSI) or as Model T800F with aFibre Channel interface.
Drive Features
The drive offers the following features:
vUltra160 Low Voltage Differential (LVD) Small Computer Systems Interface or
FC-2 Fibre Channel interface
v68-pin, D-shell connector (for SCSI signals, SCSI ID selection, and power
connection) or connector for direct conection to anF-port
vNative storage capacity of 400 GB per cartridge (800 GB at 2:1 compression)
vNative data transfer rate of up to 80 MB per second
vBurst data transfer rate of 160 MB per second
vNew dual stage 16 channel head activator for precision head alignment to help
support higher track density with improved data integrity and backwards
compatibility with previous LTO generations
vGraceful dynamic braking designed to maintain tension until the tape comes to
acomplete stop, to help prevent stretching or breaking the tape, and loose tape
wraps
vLarger internal buffer (the size has been doubled over the Ultrium 2to 128 MB)
vNew independent tape loader and threader motors designed to help with
cartridge insertion in the tape drive.
vHighly integrated electronics using IBM engineered copper technology designed
to reduced the total number of components in the drive, lower chip
temperatures, and reduce power requirements, helping to provide for amore
reliable drive. The Generation 3drive electronics also incorporate on-the-fly
error correction of soft errors in the memory arrays in data and control paths.
a82ru002
Figure 2. View of the drive with and without the bezel
©Copyright IBM Corp. 2004, 2005 1
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Front Panel of the Drive
1 Status Light 3 Single-character Display (SCD)
2 Unload Button 4 SCD Dot
a82ru001
12
34
Figure 3. Front panel of the drive
2IBM TotalStorage Ultrium Tape Drive

Rear Panel of the SCSI Drive
1 SCSI connector 4 Library/Drive Interface (LDI or
RS-422 interface) connector
2 SCSI ID connector 5 Serial port
3 Power connector
5
123
4
a82ru011
Figure 4. Rear panel of the SCSI drive
Product Description 3

Rear View of the Fibre Channel Drive
1 Power connector 4
Fibre Channel configuration/status
connector
2
Feature switches
5&6
Fibre Channel connectors:
5) Port 0
6) Port 1, for future use
3
Loop identifier (LID) /status
connector
7
Library/Drive Interface (LDI or RS-422
interface) connector
12345 6 7
a82ru012
Figure 5. Rear view of the Fibre Channel drive
4IBM TotalStorage Ultrium Tape Drive
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