IBM DR550 User manual

IBM System Storage DR550, Ver sion 4.5
Problem Determination and Service Guide
GA32-0576-00


IBM System Storage DR550, Ve r sion 4.5
Problem Determination and Service Guide
GA32-0576-00


ii DR550 Version 4.5 Problem Determination and Service Guide

Contents
Figures .............. vii
Tables ...............ix
Safety notices ............xi
Electrical safety .............xi
Laser safety ..............xi
Rack safety .............. xii
DR550 Rack installation ......... xii
DR550 Rack relocation ......... xiii
Safety inspections ............ xiii
Removing AC power .......... xiii
External machine checks ......... xiv
Internal machine checks ......... xiv
Environmental notices .......... xiv
Product Recycling and Disposal ...... xiv
Battery Return Program .........xv
Flat Panel Display........... xvii
About this document ........ xix
Who should read this document ....... xix
How this document is organized ....... xix
Getting information, help and service .....xx
Software Maintenance ..........xx
Hardware Warranty ..........xx
Getting help online .......... xxi
Before you call for service ........ xxi
Getting help by telephone ........ xxi
Other contacts ............ xxii
Web sites............... xxii
Related publications ........... xxiii
DR550 publications .......... xxiii
DR550 SSAM Server publications ..... xxiii
DR550 Storage Controller publications.... xxiii
DR550 Expansion Drawer publications ... xxiv
DR550 File System Gateway publications ... xxiv
IBM Director publications ........ xxiv
IBM Remote Support Manager publications xxiv
How to send your comments ........ xxiv
Chapter 1. Problem resolution overview 1
DR550 health check procedures ........1
Gathering problem information from the user ...2
Additional sources of information .......5
Viewing the AIX runtime error log for SSAM Server
hardware failures .............6
Support Web site .............6
Placing aservice call............6
Chapter 2. Using the monitor .....7
User controls ..............7
Chapter 3. DR550 rack power control
assembly ..............9
Model DR1 power control assembly power problems 9
Checking CB1 .............9
Checking CB2 and CB3 ..........9
Checking jumpers ...........10
Replacing aPCA ...........10
Model DR2 power control assembly power
problems ...............10
Checking CB1 ............11
Checking CB2 and CB3 .........11
Checking on/off switch and jumpers .....12
Replacing aPCA ...........12
Chapter 4. DR550 SSAM Server ....13
Serviceability ..............13
SSAM Server hardware failures.......13
AIX HACMP failures ..........14
Error indication and LED indicators .....14
System attention LED ..........14
Concurrent maintenance .........14
Indicators in IBM Director ........14
Service Information............15
Touch point colors ...........15
Securing arack-mounted system into arack ..15
Placing aserver into the service position ...15
Cable-management arm .........16
Operator control panel .........16
System firmware ...........18
Service processor ...........19
System pstartup settings .........19
Chapter 5. DR550 File System Gateway
(FSG) ...............21
DR550 File System Gateway hardware .....21
Server controls and LEDs..........22
Front view..............22
Rear view ..............23
Solving problems ............25
Diagnostic tools overview ........25
POST beep codes ...........25
POST error codes ...........25
ServerGuide problems ..........26
Troubleshooting tables..........28
Light path diagnostics ..........39
Chapter 6. DR550 Storage Controller 43
Symptom-to-FRU index ..........43
Parts listing ..............48
Chapter 7. DR550 Expansion Drawer 51
Symptom-to-FRU index ..........51
Parts listing ..............57
Finding controller, storage expansion enclosure, and
drive information ............58
©Copyright IBM Corp. 2008 iii

Chapter 8. IBM TotalStorage DR550
SAN Fibre Channel switch ......61
Switch characteristics ...........61
Port side of the DR550 SAN switch .....61
Non-port side of the DR550 SAN switch....62
Interpreting LED activity ..........62
LED location .............62
LED patterns and recommended actions....63
DR550 SAN Switch zoning .........66
SAN switch failures ...........66
SAN switch problem determination ......67
Chapter 9. DR2 internal Ethernet switch 69
Switch characteristics ...........69
Ethernet switch part numbers .......69
Port side of the DR550 Ethernet switch ....69
Model DR2 Ethernet switch connections ....70
Interpreting Switch LED activity ......71
Ethernet switch failures .........71
Replacing the Ethernet switch .......72
Chapter 10. Software overview ....75
System Storage Archive Manager (SSAM) ....75
System Storage Archive Manager API Client ..75
System Storage Archive Manager Server
configuration .............76
System Storage Archive Manager database and
logs ................76
System Storage Archive Manager disk storage
pool ................77
SSAM Server failures ..........77
DR550-specific version of DS4000 Storage Manager 77
Content management applications .......78
IBM DB2 Content Manager ........78
Other management applications ......78
Integrated Solutions Console/Integrated Admin
Console................79
IBM System Storage DR550 File System Gateway
software ...............79
Chapter 11. IBM Director .......81
Problems discovering DR550 components ....81
Problems with configuring DR550 storage ....84
RedHat ...............84
SuSE ...............85
Running IBM Director 5.20.1 instead of 5.20.2 ..85
Other considerations ..........86
Hardware status for IBM Director Agents
running on AIX ............87
Chapter 12. Field replacement.....91
Removing and replacing rack doors and side panels 91
DR1 doors and side panels ........91
DR2 doors and side panels ........93
Field replacement for the DR550 SSAM Server...95
DR550 SSAM Server RAID Disk Controller
rechargeable battery maintenance ......95
Remove the DR550 SSAM Server service
processor assembly ...........99
Replacing adapters .......... 105
Field replacement for the DR550 File System
Gateway ............... 105
Removing the ServeRAID SAS controller battery 105
Removing the system board battery ..... 106
Installing the battery .......... 108
Field replacement for the DR550 Storage Controller 110
Replacing aDR550 Storage Controller canister 110
Replacing aDR550 Storage Controller battery
unit................114
Replacing an SFP module ........116
Replacing aDR550 Storage Controller midplane 118
Replacing an EV-DDM ......... 120
Replacing the DR550 Expansion Drawer (EXP420)
CRUs ................ 120
Replacing an ESM ........... 120
Replacing apower supply and fan unit.... 121
Replacing an SFP module ........ 122
Replacing amidplane ......... 124
Replacing an EV-DDM ......... 126
Chapter 13. Offloading data for
support .............. 127
Collecting log files............ 127
Using IBM Director ........... 127
Manual offload ............. 128
Appendix A. DR1 and DR2 cabling
diagrams ............. 129
DR2 cabling: single node ......... 129
DR2 cabling: dual node .......... 137
DR2 cabling: controller to expansion...... 141
DR2 power cabling ........... 150
DR1 cabling .............. 153
DR1 power cabling ........... 157
SSAM Server and File System Gateway layout
graphics for adapter placement and port
assignment and other unit graphics ...... 159
Appendix B. Using the TSM API test
program ............. 165
Start dapismp and sign on with aregistered node
name ................ 166
Archive afile ............. 167
Query the archive and obtain the object ID ... 168
Set adeletion hold ........... 169
Query the management class ........ 170
Appendix C. DS4000 Logical Volume
configuration ........... 171
Logical Volume configuration for DR1 ..... 171
Logical Volume configuration for DR1 RAID6 .. 174
Logical Volume configuration for DR2 ..... 177
Logical Volume configuration for DR2 RAID 6.. 197
Notices .............. 219
Trademarks .............. 220
Electronic emission notices ......... 220
Federal Communications Commission (FCC)
Class AStatement ........... 221
iv DR550 Version 4.5 Problem Determination and Service Guide

Industry Canada Class AEmission Compliance
Statement ............. 221
Avis de conformité àla réglementation
d’Industrie Canada .......... 221
European Union (EU) Electromagnetic
Compatibility Directive ......... 221
Germany Electromagnetic Compatibility
Directive .............. 222
People's Republic of China Class AElectronic
Emission Statement .......... 223
Taiwanese Class Awarning statement .... 223
Japanese Voluntary Control Council for
Interference (VCCI) statement ....... 223
Korean Class AElectronic Emission Statement 223
Index ............... 225
Contents v

vi DR550 Version 4.5 Problem Determination and Service Guide

Figures
1. DR550 Model DR1 power control assembly 9
2. DR550 Model DR2 power control assembly 11
3. Pull the server to the service position ....16
4. Operator control panel physical details and
buttons ..............17
5. File System Gateway front view......22
6. File System Gateway rear view ......23
7. Light path diagnostics panel .......40
8. DR550 Storage Controller storage subsystem
parts list .............49
9. DR550 Expansion Drawer storage expansion
enclosure parts list ..........58
10. Port side of the SAN16B-2 switch .....62
11. LEDs on the port side of the SAN16B-2 63
12. DR550 SAN Switch ports ........66
13. DR550 Ethernet switch: port side .....69
14. Ethernet switch port designations (SW1 and
SW2)...............70
15. Removing the Ethernet switch: image 172
16. Removing the Ethernet switch: image 273
17. Control for expanding/collapsing the IBM
Director Console pane .........82
18. Viewing components associated with the
DR550 ..............83
19. Specifying asubnet ..........84
20. Modifying settings in the Login Screen Setup
window..............85
21. Releasing the DR1 door from the hinges 91
22. Removing the DR1 side panel ......92
23. Replacing the DR1 side panel ......93
24. Removing the DR2 side panel ......94
25. Replacing the DR2 side panel ......95
26. Locating the adapter and battery .....98
27. Locating the service processor assembly 102
28. Removing the time-of-day battery from the
service processor assembly ....... 103
29. Replacing the service processor assembly 104
30. Removing the ServeRAID-8k SAS controller 105
31. Locating the battery on the system board 108
32. Removing the battery ......... 108
33. Installing the battery ......... 109
34. Unlocking the SFP module latch -plastic
variety .............. 111
35. Unlocking the SFP module latch -wire variety 111
36. Removing acontroller from the DR550
Storage Controller ..........112
37. Installing acontroller .........113
38. Removing and replacing abattery unit from
the DR550 Storage Controller chassis....115
39. Replacing an SFP module .......117
40. Replacing amidplane .........119
41. Replacing an EV-DDM ........ 120
42. Removing and replacing an Environmental
Service Module (ESM) ........ 121
43. Replacing apower supply and fan unit 122
44. Replacing an SFP module ....... 123
45. Replacing amidplane ......... 125
46. Replacing an EV-DDM ........ 126
47. DR2 Fiber Cabling: Single Node -from one
Storage Controller to one SAN Switch to one
SSAM Server and from one Storage
Controller to one SSAM Server (without
mirroring) ............ 129
48. DR2 Fiber Cabling: Single Node -from two
Storage Controllers to one SAN Switch to one
SSAM Server (without mirroring) ..... 130
49. DR2 Fiber Cabling: Single Node -from one
Storage Controller to one SAN Switch to one
SSAM Server (with SW mirroring) .... 131
50. DR2 Fiber Cabling: Single Node -from one
Storage Controller to one SAN Switch one to
one SSAM Server (with LW mirroring )... 132
51. DR2 Ethernet Cabling: Single Node –one or
two File System Gateways to SSAM Server . 133
52. DR2 Ethernet Cabling: Single node –one
SSAM Server to two Storage Controllers .. 134
53. DR2 Ethernet Cabling: Single node –One
SAN Switch to Ethernet Switch ..... 134
54. DR2 KVM Switch Cabling Single Node –Two
File System Gateways and one SSAM Server . 135
55. DR2 KVM Switch Cabling Single Node –One
File System Gateway and one SSAM server . 135
56. DR2 KVM Switch Cabling Single Node –one
SSAM Server with KVM Switch, and one
SSAM Server without KVM Switch .... 136
57. DR2 Fiber Cabling: Dual Node -from two
Storage Controllers to two SAN Switches to
two SSAM Servers (without mirroring) ... 137
58. DR2 Fiber Cabling: Dual Node -from one
Storage Controller to two SAN Switches to
two SSAM servers (with software mirroring) . 138
59. DR2 Fiber Cabling: Dual Node -from one
Storage Controller to two SAN Switches to
two SSAM servers (without LW mirroring) . 138
60. DR2 Ethernet Cabling: Dual Node -two File
System Gateways to two SSAM servers ... 139
61. DR2 Ethernet Cabling: Dual node –two
SSAM Servers to two Storage Controllers .. 140
62. DR2 Ethernet Cabling: Dual node –Two SAN
Switches to Ethernet Switches ...... 140
63. DR2 KVM Switch Cabling Dual Node –Two
File System Gateways and two SSAM Servers. 141
64. DR2 KVM Switch Cabling Dual Node –two
SSAM Servers ........... 141
65. DR2 Fiber Cabling: Storage Controller #1 to
Expansion Drawer #1-1 ........ 141
66. DR2 Fiber Cabling: Storage Controller #1 to
Expansion Drawers #1-1 and #2-1. .... 142
67. DR2 Fiber Cabling: Storage Controller #1 to
Expansion Drawers #1-1, #2-1 and #3-1. ... 143
68. DR2 Fiber Cabling: Storage Controller #1 to
Expansion Drawers #1-1, #2-1, #3-1 and #4-1 . 144
©Copyright IBM Corp. 2008 vii

69. DR2 Fiber Cabling: Storage Controller #1 to
Expansion Drawers #1-1, #2-1, #3-1, #4-1 and
#5-1............... 144
70. DR2 Fiber Cabling: Storage Controller #1 to
Expansion Drawers #1-1, #2-1, #3-1, #4-1, #5-1
and #6-1 ............. 145
71. DR2 Fiber Cabling: Storage Controller #2 to
Expansion Drawer #1-2 ........ 145
72. DR2 Fiber Cabling: Storage Controller #2 to
Expansion Drawers #1-2 and #2-2 ..... 146
73. DR2 Fiber Cabling: Storage Controller #2 to
Expansion Drawers #1-2, #2-2, and #3-2 ... 146
74. DR2 Fiber Cabling: Storage Controller #2 to
Expansion Drawers #1-2, #2-2, #3-2 and #4-2 . 147
75. DR2 Fiber Cabling: Storage Controller #2 to
Expansion Drawers #1-2, #2-2, #3-2, #4-2, and
#5-2............... 148
76. DR2 Fiber Cabling: Storage Controller #2 to
Expansion Drawers #1-2, #2-2, #3-2, #4-2, #5-2,
and #6-2 ............. 149
77. DR2 power cabling –primary rack .... 150
78. DR2 power cabling –primary rack and
expansion rack ........... 151
79. DR2 power cabling –expansion rack 152
80. DR1 Ethernet cabling –SSAM Server #1 to
Storage Controller #1 ......... 153
81. DR1 Ethernet cabling –File System Gateway
#1 to File System Gateway #2 ...... 153
82. DR1 Fiber Cabling –Storage Controller #1 to
Expansion drawer #1-1 ........ 154
83. DR1 Fiber Cabling –Storage Controller #1 to
Expansion drawer #1-1 and #2-1 ..... 154
84. DR1 Fiber Cabling –SSAM Server to Storage
Controller............. 155
85. DR1 KVM Switch Cabling with two File
System Gateways and SSAM Server .... 155
86. DR1 KVM Switch Cabling with one File
System Gateway and SSAM server .... 156
87. DR1 Display/Keyboard/Mouse Cabling
without KVM switch ......... 156
88. DR1 Power Cabling ......... 157
89. DR1 Power Cabling ......... 158
90. File System Gateway adapter/port
identification usage ......... 159
91. SSAM Server adapter/port identification
usage .............. 160
92. Ethernet switch port identification used,
unused and reserved ports ....... 160
93. SAN switch port identification ...... 161
94. KVM switch port identification ..... 161
95. Storage Controller port identification 162
96. Expansion Drawer port identification 163
97. Power Control Assembly (PCA) port
identification............ 164
98. Sample dapismp option file ....... 165
99. Starting dapismp .......... 166
100. Archiving afile ........... 167
101. Querying the archive ......... 168
102. Setting adeletion hold ........ 169
103. Querying the management class ..... 170
viii DR550 Version 4.5 Problem Determination and Service Guide

Tables
1. DR550 components by model .......1
2. User controls ............7
3. Touch point colors ..........15
4. CEC SP IP address and location......18
5. Abbreviated list of POST error messages 26
6. ServerGuide Setup and Installation CD 26
7. Symptom-to-FRU index ........44
8. Parts listing (DR550 Storage Controller Storage
Subsystem).............49
9. Symptom-to-FRU index ........52
10. Parts listing (DR550 Expansion Drawer storage
expansion enclosure) .........58
11. Board ID, Submodel ID, Product ID, and
Product Revision for the DR550 Storage
Controller .............59
12. Product ID for supported storage expansion
enclosures compatible with the DR550 Storage
Controller .............59
13. Product ID for EV-DDMs for the DR550
Storage Controller ..........59
14. System LED patterns during normal operation 64
15. Port LED patterns during normal operation 65
16. Ethernet LED patterns .........65
17. DR550 SAN Switch zoning .......66
18. Ethernet switch part numbers ......69
19. Table top Ethernet switch (SW1) port
designation ............70
20. Table bottom Ethernet switch (SW2) port
designation ............71
21. Interpreting switch LED activity .....71
22. DR550 System Storage Archive Manager
Server settings ...........76
23. IP address information for eth0 ..... 100
24. IP address information for eth1 ..... 100
25. LV configuration for base DR1 system 171
26. LV configuration for 6TB systems (single and
dual node) ............ 171
27. LV configuration for 12 TB systems (single
and dual node) ........... 171
28. LV configuration for 18 TB systems (single
and dual node) ........... 172
29. LV configuration for 24 TB systems (single
and dual node) ........... 172
30. LV configuration for 30 TB systems (single
and dual node) ........... 173
31. LV configuration for 36 TB systems (single
and dual node) ........... 173
32. LV configuration for base DR1 system 174
33. LV configuration for 6TB systems (single and
dual node) ............ 174
34. LV configuration for 12 TB systems (single
and dual node) ........... 174
35. LV configuration for 18 TB systems (single
and dual node) ........... 175
36. LV configuration for 24 TB systems (single
and dual node) ........... 175
37. LV configuration for 30 TB systems (single
and dual node) ........... 176
38. LV configuration for 36 TB systems (single
and dual node) ........... 176
39. LV configuration for 6TB systems (single and
dual node) ............ 177
40. LV configuration for 12 TB systems (single
and dual node) ........... 177
41. LV configuration for 18 TB systems (single
and dual node) ........... 177
42. LV configuration for 24 TB systems (single
and dual node) ........... 178
43. LV configuration for 30 TB systems (single
and dual node) ........... 178
44. LV configuration for 36 TB systems (single
and dual node) ........... 179
45. LV configuration for 42 TB systems (single
and dual node) ........... 180
46. LV configuration for 48 TB systems (single
and dual node) ........... 180
47. LV configuration for 60 TB systems (single
and dual node) ........... 181
48. LV configuration for 72TB systems (single and
dual node) ............ 182
49. LV configuration for 84 TB systems (single
and dual node) ........... 183
50. LV configuration for 96TB systems (single and
dual node) ............ 184
51. LV configuration for 108 TB systems (single
and dual node) ........... 186
52. LV configuration for 120 TB systems (single
and dual node) ........... 187
53. LV configuration for 132 TB systems (single
and dual node) ........... 189
54. LV configuration for 144 TB systems (single
and dual node) ........... 191
55. LV configuration for 156 TB systems (single
and dual node) ........... 193
56. LV configuration for 172 TB systems (single
and dual node) ........... 195
57. LV configuration for 6TB systems (single and
dual node) ............ 197
58. LV configuration for 12 TB systems (single
and dual node) ........... 197
59. LV configuration for 18 TB systems (single
and dual node) ........... 198
60. LV configuration for 24 TB systems (single
and dual node) ........... 198
61. LV configuration for 30 TB systems (single
and dual node) ........... 199
62. LV configuration for 36 TB systems (single
and dual node) ........... 199
63. LV configuration for 42 TB systems (single
and dual node) ........... 200
64. LV configuration for 48 TB systems (single
and dual node) ........... 201
©Copyright IBM Corp. 2008 ix

65. LV configuration for 60 TB systems (single
and dual node) ........... 201
66. LV configuration for 72 TB systems (single
and dual node) ........... 202
67. LV configuration for 84 TB systems (single
and dual node) ........... 203
68. LV configuration for 96 TB systems (single
and dual node) ........... 205
69. LV configuration for 108 TB systems (single
and dual node) ........... 206
70. LV configuration for 120 TB systems (single
and dual node) ........... 208
71. LV configuration for 132 TB systems (single
and dual node) ........... 209
72. LV configuration for 144 TB systems (single
and dual node) ...........211
73. LV configuration for 156 TB systems (single
and dual node) ........... 213
74. LV configuration for 172 TB systems (single
and dual node) ........... 215
xDR550 Version 4.5 Problem Determination and Service Guide

Safety notices
Adanger notice indicates the presence of ahazard that has the potential of causing
death or serious injury. Acaution notice indicates the presence of ahazard that has
the potential of causing moderate or minor personal injury.
Note: For translated safety notices, see Systems Safety Notices (G229-9054). This
document is included on the DR550 Documentation CD.
Electrical safety
Observe the following safety instructions during installation and service activities.
DANGER
v
An electrical outlet that is not correctly wired could place hazardous
voltage on metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.
vBefore installing or removing signal cables, ensure that the power cables
for the system unit and all attached devices are unplugged.
vWhen adding or removing any additional devices to or from the system,
ensure that the power cables for those devices are unplugged before the
signal cables are connected. If possible, disconnect all power cables from
the existing system before you add adevice.
vUse one hand, when possible, to connect or disconnect signal cables to
prevent apossible shock from touching two surfaces with different
electrical potentials.
vDuring an electrical storm, do not connect cables for display stations,
printers, telephones, or station protectors for communications lines.
vTo prevent electrical shock hazard, disconnect all power cables from the
electrical outlet before relocating the system.
CAUTION:
vThis product is equipped with athree-wire power cable and plug for the
user's safety. Use this power cable with aproperly grounded electrical outlet
to avoid electrical shock.
vThe DR550 DR2 is configured with two mainline power cords.
Laser safety
This equipment contains Class 1laser products, and complies with FDA radiation
Performance Standards, 21 CFR Subchapter Jand the international laser safety
standard IEC 60825-1.
CAUTION:
Data processing environments can contain equipment transmitting on system
links with laser modules that operate at greater than Class 1power levels. For
this reason, never look into the end of an optical fiber cable or open receptacle.
©Copyright IBM Corp. 2008 xi

Attention: In the United States, use only SFP or GBIC optical transceivers that
comply with the FDA radiation performance standards, 21 CFR Subchapter J.
Internationally, use only SFP or GBIC optical transceivers that comply with IEC
standard 60825. Optical products that do not comply with these standards may
produce light that is hazardous to the eyes.
Rack safety
DR550 Rack installation
DANGER
v
Always lower the leveling pads on the rack cabinet.
vAlways install stabilizer brackets on the rack cabinet.
vRack-mounted devices are not to be used as ashelf or work space. Do not place any
object on top of rack-mounted devices.
vEach rack cabinet might have more than one power cord. Be sure to disconnect all
power cords in the rack cabinet before servicing any device in the rack cabinet.
vConnect all devices installed in arack cabinet to power devices installed in the
same rack cabinet. Do not plug apower cord from adevice installed in one rack
cabinet into apower device installed in adifferent rack cabinet.
CAUTION:
vDo not install aunit in arack where the internal rack ambient temperatures will
exceed the manufacturer’s recommended ambient temperature for all rack-mounted
devices.
vDo not install aunit in arack where the air flow is compromised. Ensure that air flow
is not blocked or reduced on any side, front, or back of aunit used for air flow
through the unit.
vConsideration should be given to the connection of the equipment to the supply
circuit so that overloading of the circuits does not compromise the supply wiring or
overcurrent protection.
vTo provide the correct power connection to arack, refer to the rating labels located on
the equipment in the rack to determine the total power requirement of the supply
circuit.
v(For sliding drawers.) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one drawer
at atime. The rack may become unstable if more than one drawer at atime is pulled
out.
v(For fixed drawers.) This drawer is afixed drawer and should not be moved for servicing
unless specified by manufacturer. Attempting to move the drawer partially or
completely out of the rack may cause the rack to become unstable or cause the drawer
to fall out of the rack.
(R001)
xii DR550 Version 4.5 Problem Determination and Service Guide

DR550 Rack relocation
CAUTION:
Follow these general guidelines whenever apopulated rack cabinet is relocated
within aroom or building:
vIf the rack cabinet that is being relocating is part of asuite of rack cabinets,
detach the rack cabinet from the suite.
vInspect the route that you plan to take when moving the rack to eliminate
potential hazards.
vVerify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that came with your rack cabinet for
the weight of aloaded rack cabinet.
vVerify that all door openings are at least 760 x2030 mm (30 x80 in.).
vEnsure that all devices, shelves, drawers, doors, and cables are secure.
vEnsure that the four leveling pads are raised to their highest position.
vEnsure that there is no stabilizer bracket installed on the rack cabinet during
movement.
vDo not use aramp inclined at more than ten degrees.
vOnce the rack cabinet is in the new location, do the following:
–Lower the four leveling pads.
–Install stabilizer brackets on the rack cabinet.
v
If along distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also, lower the leveling pads
to raise the casters off of the pallet and bolt the rack cabinet to the pallet.
Safety inspections
Perform the following safety checks to identify unsafe conditions. Be cautious of
potential safety hazards that are not covered in the safety checks. If unsafe
conditions are present, determine how serious the hazards are and whether you
should continue before you correct the problem.
Removing AC power
Perform the following steps to remove the AC power:
1. Ensure customer system activity has stopped.
2. Perform acontrolled system shutdown.
3. Set the power switches on the DR550 components to the off position.
4. For aDR550 DR2, set the power switch on the DR550 rack, located in front
upper right corner, to the off position.
5. Disconnect the power cables from the power source.
DANGER
Multiple power cords. (L003)
Safety notices xiii

External machine checks
Perform the following external machine checks:
1. Verify that all external covers are present and are not damaged.
2. Ensure that all latches and hinges are in correct operating condition.
3. Check the power cable for damage.
4. Check the external signal cable for damage.
5. Check the cover for sharp edges, damage, or alterations that expose the internal
parts of the device.
6. Correct any problems that you find.
Internal machine checks
Perform the following internal machine checks:
1. Check for any non-IBM changes that might have been made to the machine. If
any are present, obtain the Non-IBM Alteration Attachment Survey form, number
R009, from the IBM®branch office. Complete the form and return it to the
branch office.
2. Check the condition of the inside of the machine for:
vMetal or other contaminants
vIndications of water or other fluid
vFire
vSmoke damage
3. Check for any obvious mechanical problems, such as loose components.
4. Check any exposed cables and connectors for wear, cracks, or pinching.
Environmental notices
Use the environmental statements and warnings in this section to guide you when
using this product and in properly disposing of the product and its components.
Product Recycling and Disposal
This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM's Internet site at:
http://www.ibm.com/ibm/environment/products/index.shtml
Esta unidad debe reciclarse odesecharse de acuerdo con lo establecido en la
normativa nacional olocal aplicable. IBM recomienda alos propietarios de equipos
de tecnología de la información (TI) que reciclen responsablemente sus equipos
cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y
servicios de devolución de productos en varios países, afin de ayudar alos
propietarios de equipos areciclar sus productos de TI. Se puede encontrar
información sobre las ofertas de reciclado de productos de IBM en el sitio Web de
IBM:
http://www.ibm.com/ibm/environment/products/index.shtml
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Notice: This mark applies only to countries within the European Union (EU) and
Norway.
Appliances are labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due
to the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.
Remarque:Cette marque s'applique uniquement aux pays de l'Union Européenne
et àla Norvège.
L'etiquette du système respecte la Directive européenne 2002/96/EC en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés àtravers
l'Union européenne. Conformément àla directive, ladite étiquette précise que le
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de
vie.
Battery Return Program
This product may contain sealed lead acid, nickel cadmium, nickel metal hydride,
lithium, or lithium ion battery. Consult your user manual or service manual for
specific battery information. The battery must be recycled or disposed of properly.
Recycling facilities may not be available in your area. For information on disposal
of batteries outside the United States, go to http://www.ibm.com/ibm/
environment/products/index.shtml or contact your local waste disposal facility.
In the United States, IBM has established areturn process for reuse, recycling, or
proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal
hydride, and other battery packs from IBM Equipment. For information on proper
Safety notices xv

disposal of these batteries, contact IBM at 1-800-426-4333. Please have the IBM part
number listed on the battery available prior to your call.
In Taiwan, the following applies:
Please recycle batteries.
For the European Union:
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European
Directive 2006/66/EC concerning batteries and accumulators and waste batteries
and accumulators. The Directive determines the framework for the return and
recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the
battery is not to be thrown away, but rather reclaimed upon end of life per this
Directive.
Les batteries ou emballages pour batteries sont étiquetés conformément aux
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs
en usage et aux batteries et accumulateurs usés. Les directives déterminent la
marche àsuivre en vigueur dans l’Union Européenne pour le retour et le recyclage
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt
récupérée en fin de cycle de vie selon cette norme.
In accordance with the European Directive 2006/66/EC, batteries and accumulators
are labeled to indicate that they are to be collected separately and recycled at end
of life. The label on the battery may also include achemical symbol for the metal
concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users
of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers
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for the return, recycling and treatment of batteries and accumulators. Customer
participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, contact your local
IBM representative.
For California:
Perchlorate Material -special handling may apply. See the following Web site:
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
The foregoing notice is provided in accordance with California Code of
Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for
Perchlorate Materials. This product, part or both may include alithium manganese
dioxide battery which contains aperchlorate substance.
Flat Panel Display
The fluorescent lamp or lamps in the liquid crystal display contain mercury.
Dispose of it as required by local ordinances and regulations.
Safety notices xvii

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