icetro ISIV-273SHC User manual

SOFT ICE CREAM VENDING MACHINE
User's Manual
ISIV-273SHC
●
This product is designed for indoor use
●
Make sure to install it indoors.
The appearance, design, color, and parts of the product are
subject to change without prior notice.

2
Our soft ice cream maker offers the following advantages
1. Minimum noise and refreshing cooling system
2. MICOM control method
3. Pasteurization function implemented
4. Defrost function implemented
5. Advertising effect creation using a display.
6. Body response button used
With a high efficiency and low noise motor, we can achieve minimal noise from the
refreshing cooling system
Use of an artificial intelligence control type achieves an optimal cooling system.
The low temperature sterilization method to heat the content at 68℃ for 30 minutes allows you
to operate the system for long hours without decaying in the ingredients.
The soft ice cream inside the cylinder can be defrosted to liquids
With the installation of the display and the sound device, the illumination, sound,
and display effects are enhanced, thereby maximizing the sales effect.
Push button design for easy operation.

3
Dear customers
Thank you very much for purchasing a soft ice cream maker made by ICETRO. For correct use
of the product and its maintenance, please read this manual carefully. If a problem occurs while
using the product, you can refer to this manual for troubleshooting. This manual contains a product
warranty, so keep it safely for future reference. This product can be installed only by someone
qualied for installation. If use of parts and accessories not provided or approved by ICETRO or any
part or accessories made by ICETRO but remodeled by other person causes a problem, we are not
responsible for if nancially. (The functions and specications shown in this manual and on the web
site are subject to change without notice. Please visit our website at http://www.icetro.com to obtain
the latest specications
Caution your safety ......................................................................................................
Unpacking method ......................................................................................................
Installation method .....................................................................................................
Name of each part ........................................................................................................
Product specication ....................................................................................................
Check prior to use ........................................................................................................
How to place cups ......................................................................................................
Button display names and functions .............................................................................
Functional description of the buttons ............................................................................
Functional description of the buttons - Category ‘ 3 ’ ......................................................
Functional description of the buttons - Category ‘ 4 ’ ......................................................
Functional description of the buttons - Category ‘ 9 ’ ......................................................
How to check the operation of each part ...............................................................................
Sale related Settings ....................................................................................................
Making soft ice cream ...................................................................................................
How to pasteurize the soft ice cream ............................................................................
Cleaning method ..........................................................................................................
Dasher and dasher cover assembly method .................................................................
Connecting the dispenser to the machine .....................................................................
PCB connection method ...............................................................................................
How to use upgrade the program ....................................................................................
How to use USB downloader ..........................................................................................
How to insert moving pictures ........................................................................................
Service for Refrigerant Lines ........................................................................................
Removal and Replacement of Compressor ...................................................................
Removal and Replacement of Capillary Tube ...............................................................
Removal and Replacement of Hot Gas Valve or Liquid Line Valve ..................................................
Removal and Replacement of Condenser ...............................................................
Replacement of Fan motor/Replacement of 4-way valve ...............................................
Method to Use Coin Mechanism ...................................................................................
Method to Use Coin Mechanism(Table of contrnts) .........................................................
Method to Use Bill Validator ..........................................................................................
Circuit diagram .............................................................................................................
Refrigeration circuit diagram .........................................................................................
Before requesting service ...............................................................................
Replacement cycle of consumable parts ..................................................................
Error Codes and Corrective Actions ..............................................................................
Part list .........................................................................................................................
Product warranty ..........................................................................................................
Contents
4~10
11
12~14
15~17
18
19
20~22
23
24~28
29~31
32~44
45~50
50
51~52
53
54
55~57
58
59
60
61
62~69
70~72
73~75
76
77
78
79
80
81~88
89~90
106~109
110
111
112~113
113
114~115
116~121
122

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Contents

5
Cautions for your safety
The caution/warning details for safety are intended to prevent accident or danger through
safe and proper use. Therefore please follow the details accordingly. The precaution details
are categorized into warning and caution, and the respective meanings are as follows.
※Personal Injury: Minor cuts, burns (high or low temperature) or electric shocks that
do not need hospitalization or long-term hospital visiting.
※ Property Loss: The loss on houses, household goods, livestock, bedding, and such.
This means that it can cause death or major injury
when the details are violated.
If you neglect this symbol and wrongly use the product,
it may cause a re, serious injury or death.
Warning
Danger
Caution This means that it can cause injury or house/
property damage when the details are violated.
[Each symbol has the following meanings]
This symbol means that it can be dangerous in specic conditions.
This symbol means never to do the described action.
This symbol means not to touch specic parts with bear hands.
This symbol means to unplug the power from the outlet.
Must be grounded.
This symbol means not to disassemble the product.
This symbol means to be careful because there is a possibility of
electric shock.

6
Cautions for your safety
For relocation of the product, call an expert
The product may cause such hazards as
falling down unless properly installed. It should
be installed in accordance with related
regulations such as KS standards, the road
and trafc act. The re ghting act and the food
sanitation act.
※ Call your distributor.
Ground the product properly.
If the product is not properly
grounded, it may cause
electric leakage or shock.
Do not connect the ground
wire to a running water
pipe or gas pipe, as
this may cause an
electric shock or explosion.
Make sure to connect the product to the
power mains through a dedicated circuit
breaker.
Do not operate the product while all panels
are not well fastened enough.
Call an expert for repair.
Imperfect repair may cause re, electric
shock or injury.
※ If you think the product
needs repairing, call
your distributor.
When you dispose of the product,
consult a disposal expert
An accident may
result unless it is
properly disposed
of.
※ Call your
distributor.
Keep your warning and caution labels clean
for easy legibility.
If the user misunderstands
the content of such a label,
an accident may occur.
Do not disassemble or alter the product.
Electric shock, re or
injury may occur.
Keep a heating device away from the
power cable.
A heating device may melt
down the coating of the
power core, resulting
in re or electric shock.
Do not put anything on the power cable.
Make sure that the power cord is not twisted
or knotted.
Fire or electric shock
may occur.
Prohibited Prohibited
Call a service center
Observe the regulations Ground the product
Check your labels Prohibited
Label
Warning
Caution
Oh! NO

7
Cautions for your safety
If the earth leakage breaker is in the ‘off’
position, do not turn it to the ‘on’ position
by force.
If you turn it ‘on’ while the
machine is defective, re
or electric shock may occur.
Stop using the machine, if you nd the
power cord, power receptacle or any other
cord to be defective.
Fire or electric shock may occur.
Do not inject inammable material such
as benzene, gasoline, paint thinner or LP
gas into the product otto keep it close to
product.
Explosion, re or
injury may occur.
Use the cream mix designated by your
distributor only.
An unauthorized mix that is excessively diluted
with water may cause the product to break
down.
Do not spray with an insecticide,
ammable spray or perfume near the
product.
It may cause a product
failure or re.
Do not touch any moving part inside the
product.
You may get injured.
When you remove a plug or connector, do
so holding the plug or connector.
If you pull out a plug or
connector with excessive
force, electric Shock or
defect may result.
Stop operating the product if you hear
any unusual noise or smell or if you see
smoke coming out from the product.
If you continue to
operate the machine
in such a condition,
re or electric
shock may result.
Do not touch the power plug or any
elctric part with wet
hands.
Electric shock may occur.
Do not climb onto the product or shake or
tilt it.
The product may fall down
or develop a problem.
Do not touch
Prohibited Prohibited
Prohibited
Prohibited
Caution
Prohibited
Thinner
LP
Gas
B
E
N
Z
E
N
E
Ga
sol
ine
Prohibited
the earth leakage breaker
is in the ‘off’ position
Prohibited
Plug or connector
off!

8
Do not put anything on the product.
Injury may occur if it falls over.
Pay attention to the metallic edges and
vent louvers.
Do not touch the metallic edges or vent lou-
vers.
Do not place any obstacle at the
entrance of the air vent.
The side and rear of the product should be
maintained at least 20cm from the wall.
If not so, the performance will be degraded.
Don’t let an uneducated person or a child
touch or operate thr machine.
The machine can be damaged, or an injury
may occur.
The damage will go to the machine or there is
a possibility which Will be injured.
When you replenish ice cream mix, do not
allow rain or snow to get into any interior
electric part.
Defective operation may
occur.
Do not touch a high-temperature
interior part.
There is a caution label on high-temperature
parts. If you touch such a part, burn or unex-
pected injury may occur.
Make sure that no electric part has come
into contact with water.
If the product was
immersed in water by
a ood, call a service
center for a check.
Otherwise, re or electric
shock due to electric
leakage may occur.
If the machine is not in use for an
extended period of time , store machine
after cleaning it and turn off the earth
leakage Breaker at the rear, or consult
your distributor.
Ice cream mix may decay or coli bacteria may
propagate.
When opening the door of product or pan-
els for advertisement, tighten them so that
they might not move.
Otherwise, it may cause personal injury.
Take care of the metal anchor for locking
of the product.
Since the metal anchor is xed
as being more protruded than the
main body of cabinet, it may
cause personal injury.
Caution
Caution Do not touch
Caution Caution
Caution Caution
Prohibited
Caution

9
Cautions for your safety
Before you clean the inside of the product,
unplug the power cable wearing rubber
gloves.
Electric shock or injury may result.
Make sure to wear gloves when you clean
the condenser.
· You may get your hand injured by a sharp
edge on the condenser.
· Use a ne cleaning
agent and brush.
※ A metallic brush
with hard,
pointed bristles
must not be
used.
Take care so that the hands will not be laid
between cabinet and door when closing the
doors and the inside door of the product.
Otherwise, it may cause to hurt the hands.
If you sell or hand over the product, make
sure to hand over the user’s Manual with it.
Without the manual,
an accident may occur
because of erroneous
handling or operation.
Don’t put the hands forcedly deeper than
the limit to take goods out.
Otherwise, it may cause personal injury or the
hands may not be take out.
If the power cord needs replacement or
repair, call a service center or an expert.
Empty the drain water trap regularly.
Stagnant water may decay or, if the water over-
ows, it may cause re or electric shock.
Do not insert your nger or other
materials into the panel rubber or the ma-
chine supply.
Strongly warn children about its danger.
It may cause an electric shock or product
damage.
Wear gloves
Caution
Caution
Caution
CautionCaution
Service center
User’s
Manual
Bang
Prohibited
Prohibited

10
Cautions for your safety
Stop use of power cable when they are
damaged.
Otherwise, it may cause re or electrical shock.
When opening the doors of product or panels
for advertisement, tighten them so that they
may not be move.
· Otherwise, it may cause personal injury.
Take goods by putting the hands into
the goods take-out hole after goods
fell down completely.
Wear gloves
Caution
Caution

11
The Ice Cream Dispenser has been fully inspected and tested at the factory prior to shipping.
If you detect damage to the wooden package or apparent distortion of the shape of the system
after unpacking the product, immediately inform your distributor or manufacturer.
Find the serial number marked on the packing and the machine before starting installation.
Inform us of the serial number if you have any inquiry. Request the dealer or service provider
for assistance when the machine is to be moved.
1. Remove the wooden packing, taking care not to damage the exterior of the Ice Cream
Dispenser.
2. Remove the wooden packaging and the protective tapes and make sure that all parts of
the system are complete.
- If a fork cannot be inserted, tilt the machine to make space for the fork.
- For convenience, assemble the level-adjusting screws when removing the wooden base.
※CAUTION: When tilting or moving the machine, take care not to overturn the machine.
Unpacking method

12
1. Avoid sloping or irregular surface.
- Installation on a sloping or an irregular surface may result in machine overturning, malfunction,
or failure.
2. Avoid direct sunlight, rain, snow, and wind.
- Otherwise, re or electric shock may occur due to the ice cream or rain water.
3. Avoid the direct inuence of sea wind and hazardous gases.
- Ice cream buyers may complain or le a claim.
●
Location and Precautions for Installation
●
Removing the Door
The front door of the product can be removed in case of a need to pass through a
narrow entrance. (When the front door is removed, take appropriate safety measures and
have the machine moved by at least two persons.)
Step 1
- Remove the door harness (Class 3).
Step 2
- Loosen screw ① and disconect the link as shown in the gure.
- Loosen nut ②and remove the door.
- Loosen screws ③ and ④ and remove the cabinet hinge.
- Loosen screw ⑤and remove the door guide.
④
②
①
⑤
③
Installation method

13
● Machine Installation
1. Install the spacers provided together with the
machine using the screws on the back of the machine.
2. The left, right, and back sides of the machine
must be at least 20 cm away from the wall.
3. Adjust the level of the machine using the four
level adjusting screws at the casters.
- Leveling work with the level-adjusting screws must be
performed if the floor is sloping
(to ensure convenience when removing the wood packing).
- Fix the machine with anchot bolts if necessary.
(Anchor bolts and fixing brackets are optional
(to be ordered separately).)
Step 3
- As shown in the figure, loosen screws ①and ②
and remove the plate lock.
- Loosen screw ③and remove the cup guide.
- Remove cup detector photo sensor ④.
- Loosen screw ⑤and remove the front cover lid.
②
③
⑤
①
⑥
④
20Cm
20Cm
20Cm

14
1. Supply AC
3Φ 4W 220V±10%, 60Hz / 380~440V, 50Hz/60Hz
electricity to an
additional power distribution box with an earth leakage circuit breaker of a capacity of more
than 20A is individually installed.
3. Ground the unit for safety reasons.
(If the outlet is already grounded when installed,
you do not need to sperately gound the unit)
4. Space for installation.
2. Open the front door, and connect to the electric
leakage breaker of inside the elb box on the
bottom left.
Waring
● Before install the unit, be sure electrical ground at outlet.
Do not ground the unit to
water pipe or gas pipe
●Turn the horizontal adjustment screws on the
bottom of both rear sides to level the unit.
● Fix anchor volt on danger area. (Option)
●
It keeps more than 5cm clearance from the
back, left and right.
30c or more
WARING
electric l
eakage breaker
● Electrical connections
Bury the copper plate or ground rod at a depth of 30 cm or more underground.
Failure to perform ground work may cause electric shock caused by leakage.

15
Name of each part
Front view
Right view Back view
Monitor
(animation) Display
Bill slot
'PUSH' button
Coin slot
Return lever
Horizontal
adjustment screw
Coin return dispenser
Caster
Side panel
1080
1000
1860
980 100
Fan
Filter door
Back panel
(Motor)
(Condenser)
Back panel
Front door
Step image lamp
Door lock device
Auto door

16
On the inside front
Display button
Control box
Money box
Coin mechanism
Coins returned through
Drain box
(ELB box)
Caster
Cup Turret
Piston
Joint bolt
Dasher cover
Inverter box
Cup Sensor
Drain cover
Cup Guide up
Cup Chute
Auto door
Power Switch
Eject button
Lamp switch
Usb port
Name of each part
Bill validater

17
Name of each part
BRUSH COVER
BRUSH CARBURETOR IN
BRUSH DRUM
BRUSH CARBURETOR OUT
※ OPTION: KEYBOARD & MOUSE
LEVELING SCREW
SPACER
LABEL AMOUNT
KEYBOARD&MOUSE
VESSEL DOWN
PATITION FOOD V/M
CABURATOR PACKING
PACKING PISTON TOP
PACKING DASHER COVER
DASHER LUG FRONT BLUE
DASHER LUG BACK BLUE
HINES
VESSEL UP
MANUAL
Parts
$ $ $ $
$ $ $ $
$ $ $ $
$ $ $ $

18
Classication Specication
Product name Soft Ice Cream Vending Machine
Model name ISIV-273SHC
Rated voltage and frequency 3Φ, 220V±10%, 60Hz / 3Φ, 380~440V, 4W, 50Hz
Power
consumption
Standby operation 3.9Kw
At the time of sale 5.8Kw
Product size
(including
the wheel)
WIDTH 1000mm
HEIGHT 1860mm
DEPTH 980mm
MIXING TANK capacity
(Cylinder capacity)
12.2ℓ x 2 E A
(2.7ℓ x 2 EA)
Cup stacking capacity 170 EA / Only ice cream cup
(sppon at bottom of the cup)
Cooling temperature Can keep under 5℃
Condenser hermetic compressor
Pasteurization function Pasteurization at 68℃ for 30 min
Ice Cream Weight 80g ± 15g(alterable)
Type of Regeneration R404A
Amount of refrigerant 890g / 800g
Monitor L G monitor
Product weight(Before packing) 490Kg
Product specication

19
Check prior to use
【Make sure to check them prior to use 】
Install it independently in an earth leakage circuit breaker with more than 20A and
provide an external grounding.
(Ask a qualied electrical technician for the installation.)
The power cable should be connected before the product can be operated normally.
If you intend to leave it unused for a long time, wash it and turn off the water supply
valve and turn off the earth leakage circuit breaker.
The air suction and discharge should be facilitated so that the cooling
performance can be optimized.
For better taste of soft ice cream, do not miss the lter cleaning time.
It is recommended to clean the cylinder, the mixing tank,the impeller, the dasher,
the caburator, the cup sensor, the piston every day.
Clean the condenser at least once a month or more often.
The cylinder, impeller, dasher, or piston inside the product makes a contact
with the ingredient, so you should clean them once every day.
This product is for 3Φ 4W 220V±10%, 60Hz(380~440V, 50Hz/60Hz)
● Do not block the air vent.
● Periodic lter cleaning
● Clean the condenser once a month.
● Pasteurize it at least once a day.
For your
information

20
How to place cups
Fixing holder
Cup box
● Fix the cup box lled with cups(6 oz)
● Please x the cup box after ll the cup
Injury may occur if it protrusion of cup box.
●Please put more than leader line of the box cup.
Warning
If the cup box is not kept xed, the cup box may be
protruded forward to cause injury.
1. Lift the xing holder upward, and pull the cup box forward.
3. Once loading the cup box is complete, push the cup box into the machine chamber.
Push the cup box into the chamber while keeping the holder lifted.
Press ‘ CHECK ’ button to verify that cups are normally supplied.
2. Open the lid of the cup box, and supply the cups clockwise in the
loading section aligned with the cup chute.
4
21
35
Turret rotation direction