ICT PRT-IPIC-POE-C User manual
PRT-IPIC-POE-C
Protege Vandal Resistant VoIP Intercom with
Camera
Installation Manual
The specifications and descriptions of products and services contained in this document were correct at the time
of printing. Integrated Control Technology Limited reserves the right to change specifications or withdraw
products without notice. No part of this document may be reproduced, photocopied, or transmitted in any form or
by any means (electronic or mechanical), for any purpose, without the express written permission of Integrated
Control Technology Limited. Designed and manufactured by Integrated Control Technology Limited, Protege® and
the Protege® Logo are registered trademarks of Integrated Control Technology Limited. All other brand or product
names are trademarks or registered trademarks of their respective holders.
Copyright © Integrated Control Technology Limited 2003-2022. All rights reserved.
Last Published: 16-Jun-22 9:15 AM
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 2
Contents
Introduction 6
Installation Requirements 6
Safety Guidelines 6
Power Requirements 7
12V DC Power Supply 7
Power over Ethernet 7
10/100 Ethernet Connection 7
Supported Protocols 8
SIP Servers 8
Connections 9
Onboard Inputs 9
Onboard Outputs 9
Ports 9
WAN Port 9
Connection Terminals 10
JP1 Jumper 10
Mounting and Installation 11
Wall Mounting Installation 11
Flush Mounting Installation 14
Flush Mounting Installation with Kit 17
Hardware Configuration 21
Power on Sequence 21
Finding the Intercom on the Network 21
Defaulting the Intercom 22
Programming the Intercom 23
Intercom Web Interface 23
Initial setup of the Intercom 24
System 25
System | Information 25
System | Account 25
System | Configurations 26
System | Upgrade 27
System | Auto Provision 27
System | FDMS 27
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 3
System | Tools 27
Network 28
Network | Basic 28
Network | VPN 29
Network | Web Filter 29
Line 30
Line | SIP 30
Line | Basic Settings 32
Line | SIP Hotspot 32
Line | Blacklist 32
Line | Action Plan 33
Intercom Settings 34
Intercom Settings | Features 34
Intercom Settings | Audio 34
Intercom Settings | Video 35
Intercom Settings | MCAST 37
Intercom Settings | Action URL 37
Intercom Settings | Time/Date 37
Intercom Settings | Time Plan 37
Intercom Settings | Trusted Certificates 37
Intercom Settings | Device Certificates 37
LED 37
Security Settings 38
Function Key 40
Main/Secondary Operation 40
Day/Night Operation 40
Standalone Functionality 42
Unlock a Door with Your Phone 42
Unlock a Door with REX 43
Configuring the Tamper Alarm 43
Protege Integration 44
Prerequisites 44
Configuring the Intercom to Communicate with the Protege Controller 44
Configuring the Onboard Input as a Protege Input 44
Adding the Intercom Setup in Protege GX 45
Adding the Intercom Setup in Protege WX 45
Trigger a Protege Input with Your Phone 46
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Schematic Diagram 47
Wall Mounting Template 48
Technical Specifications 49
New Zealand and Australia 51
European Standards 52
UK Conformity Assessment Mark 54
FCC Compliance Statements 55
Industry Canada Statement 56
Disclaimer and Warranty 57
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 5
Introduction
The Protege Vandal Resistant VoIP Intercom with Camera is a SIP compliant intercom unit providing audio and
video communications for security systems.
Tough, durable and extremely robust, the intercom is designed to meet the harshest of environments.
SIP capability allows the intercom to communicate with any VoIP enabled device, including smartphones,
providing the ability to grant entry from virtually anywhere.
The current features of the intercom include:
⦁Vandal resistant design
⦁HD audio quality
⦁HD Camera with night vision supports HD video
⦁Fully VoIP compliant to allow communication with other intercoms or SIP devices including external phones
⦁Optional offline operation
⦁Call button can be programmed to dial a phone number or call another VoIP device
⦁Programmable auto-answer
⦁Interact with the Protege controller to control devices such as lights and doors
⦁Allows local door control
⦁1 onboard input
⦁1 onboard Form C relay output
⦁12V DC power supply input or PoE
Installation Requirements
This equipment is to be installed in accordance with:
⦁The product installation instructions
⦁The Local Authority Having Jurisdiction (AHJ)
Safety Guidelines
Before installing the intercom, note the following:
⦁The intercom should only be installed and configured by qualified installers.
⦁All installations are required to meet local wiring regulations and standards.
There are no user serviceable parts. If the intercom requires servicing or repair, return the unit to ICT.
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Power Requirements
12V DC Power Supply
Power is supplied to the intercom by a 12V DC power supply connected to the V+ and V- terminals.
Power over Ethernet
The intercom can alternatively be powered via an 802.3af Class 3 compatible PoE switch or router.
When PoE is used, the 12VDC + and - terminals must not be wired to any other power source.
10/100 Ethernet Connection
Ethernet connection allows for installations that use either a dedicated Protege network (recommended for
multiple intercom installations) or simply connect the intercom and the controller to the building's existing
network.
When installing an ethernet connection, the intercom should be interfaced using a standard Cat 5/6 segment
(<100m in length) and should be connected to a suitable ethernet switch. Ethernet should be connected to the
WANport on the intercom PCB board. For more information, see Connections (page9).
Internet
Mobile
Phone (ip
audio/video
calls)
SIP Server
Entry Station IP Desk
Phone
Intercom
with camera
(Optional
Poe)
Intercom
(Optional
Poe)
Optional
Controller
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Supported Protocols
The intercom supports the following protocols:
⦁SIP
⦁DHCP Client: Dynamically assigns IP addresses, with the option to use static addressing
⦁RTP/SRTP
⦁Audio Encodings:
-G.711U (PCMU)
-G.711A (PCMA)
-G.722
-G.723.1
-G.726-32
-G.729AB
SIP Servers
The intercom supports SIP servers that comply with SIP protocol standards including Asterisk and 3CX.
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Connections
Onboard Inputs
There is one onboard input on the intercom. This enables you to monitor the state of devices such as magnetic
door contacts, motion detectors or REX buttons.
The onboard input can also be configured as a Protege input to enable Protege inputs to be triggered through the
intercom. Refer to Configuring the Onboard Input for configuration details (see page44).
Onboard Outputs
There is one onboard Form C relay output. This is a standalone output that can be used to control devices such as
door locks or lights directly from the intercom, independent of Protege system configuration (see page42)
The relay output can switch to a maximum capacity of 24V DC 1A. Exceeding this will damage the output.
Ports
WAN Port
An RJ45 network port for ethernet (including PoE -Power over Ethernet connection).
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 9
Connection Terminals
The power and control connector for the PRT-IPIC-POE-C intercom unit.
Connection Terminals
1 2 3 4 5 6 7
+12V VSS NC COM NO S-IN S-OUT
12V 1A/DC Output Port Input Port
Output Port Contacts
⦁NC:Normally closed (passive mode)/Normally +12V (active mode) contact
⦁COM: Common contact
⦁NO: Normally open (passive mode)/Normally 0V (active mode) contact
JP1 Jumper
The intercom has two power output options; passive mode and active mode.
⦁Passive mode: When the output device current is more than 12v/650mA the external drive mode is required.
The control output interface is for short circuit output control.
⦁Active mode: When the output device current is less than 12v/650mA the internal drive mode can be used.
The control output interface is 12V DC output.
The default configuration is passive mode, as shown in the jumper port configuration above.
By default, only one of the jumper shunts is connected, to ports 2 and 3. To change to active mode relocate the
jumper shunts so that ports 1, 2, 3 and 4 are all connected.
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 10
Mounting and Installation
Wall Mounting Installation
Intercom Components
Front Panel Intercom Rain Shade Back Panel
Tools
The following tools will be required to complete the installation:
⦁L-shaped hex tool (supplied)
⦁Phillips screwdriver (Ph2 or Ph3)
⦁Electric impact drill with 6mm drill bit
⦁Hammer
⦁RJ45 crimper
Parts
Check the contents of the accessory parts supplied:
⦁1x L-shaped hex tool
⦁5x 35mm screw anchors (1 spare)
⦁5x TA5*40mm screws (1 spare)
⦁1x spare M4*16mm screw
⦁1x spare PM3*16mm screw
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Unpacking the Intercom
1. Using the L-shaped hex tool, remove the 6 screws and carefully remove the front panel.
2. Using the Phillips screwdriver, remove the 6 main screws to detach the rain shade and intercom.
Preparation
Prepare the installation area:
1. Place the wall mounting template sheet on the wall where the intercom
will be located.
2. Drill 4 holes over the marks provided on the template. A drill hole depth of
50mm is recommended.
3. Remove the template and insert the screw anchors into the holes.
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Mounting
1. Pull the cable through the cable hole in the back panel, leaving 15-20cm excess cable length.
2. With the L-shaped hex tool provided, remove the four security screws and lift the front plate out of the
enclosure.
3. Using the 4 TA5 40mm screws, mount the back panel to the wall.
Note: the intercom is equipped with a secondary cable hole at the bottom of the back panel.
Connect and Test
1. Connect to the intercom board connectors:
-RJ45
-Power
-Electric-Lock
2. Refer to the Connections page (see page9).
3. To test, press the #key on the circuit board for 3 seconds to obtain the IPaddress of the intercom unit.
Do Not proceed until the electric checks are confirmed.
Completion
1. Attach the intercom and rain shade to the back panel.
2. Push the front panel carefully into the plastic frame and replace the 6 screws, ensuring the screws have been
tightened correctly and the panels are secure to ensure waterproofing.
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 13
Flush Mounting Installation
Intercom Components
Front Panel Intercom Rain Shade Back Panel
Tools
The following tools will be required to complete the installation:
⦁L-shaped hex tool (supplied)
⦁Phillips screwdriver (Ph2 or Ph3)
⦁Electric impact drill with 6mm drill bit
⦁Hammer
⦁RJ45 crimper
Parts
Check the contents of the accessory parts supplied:
⦁1x L-shaped hex tool
⦁5x 35mm screw anchors (1 spare)
⦁5x TA5*40mm screws (1 spare)
⦁1x spare M4*16mm screw
⦁1x spare PM3*16mm screw
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 14
Unpacking the Intercom
1. Using the L-shaped hex tool, remove the 6 screws and carefully remove the front panel.
2. Using the Phillips screwdriver, remove the 6 main screws to detach the rain shade and intercom.
Preparation
Prepare the installation area:
1. The recess cavity should be 235*135*48mm
2. Place the back panel in the cavity where the intercom will be located and mark the 4 screw holes
3. Drill 4 screw anchor holes as marked. A drill hole depth of 60mm is recommended
4. Insert the screw anchors into the holes
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 15
Mounting
Pull the cable through the cable hole in the back panel, leaving 15-20cm excess cable length.
Using the 4 PA4 60mm screws, mount the back panel inside the wall cavity,
Note: the intercom is equipped with a secondary cable hole at the bottom of the back panel.
Connect and Test
1. Connect to the intercom board connectors:
-RJ45
-Power
-Electric-Lock
2. Refer to the Connections page (see page9).
3. To test, press the #key on the circuit board for 3 seconds to obtain the IPaddress of the intercom unit.
Do Not proceed until the electric checks are confirmed.
Completion
1. Attach the intercom to the back panel.
2. Using 4 PA4*60mm screws, attach the intercom into the wall cavity and seal the gap between the frame panel
and the wall surface.
3. Push the front panel carefully into the plastic frame, ensuring the security screws have been tightened
correctly and the panels are secure to ensure waterproofing.
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Flush Mounting Installation with Kit
This installation option requires the ACC-IPIC-C-FMB Flush Mount Kit (not included).
Intercom Components
Front Panel Intercom Decor Frame* Back Panel Brick Box*
* The optional flush mount kit includes the decor frame and brick box.
Tools
The following tools will be required to complete the installation:
⦁L-shaped hex tool (supplied)
⦁Phillips screwdriver (Ph2 or Ph3)
⦁Electric impact drill with 6mm drill bit
⦁Hammer
⦁RJ45 crimper
Parts
Check the contents of the accessory parts supplied:
⦁1x L-shaped hex tool
⦁5x 35mm screw anchors (1 spare)
⦁5x TA5*40mm screws (1 spare)
⦁1x spare M4*16mm screw
⦁1x spare PM3*16mm screw
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 17
Preparation
Prepare the installation area:
1. Using the brick box as a template, make a hole in the wall where the intercom will be located.
2. Place the brick box in the cavity where the intercom will be located and mark the 4 screw holes.
3. Drill 4 screw anchor holes as marked. A drill hole depth of 50mm is recommended.
4. Insert the screw anchors into the holes.
Brick Box Mounting
Secure the brick box into the wall cavity:
1. Pull the cable through the cable hole in the brick box, leaving 15-20cm excess cable length.
2. Using the 4 TA5 40mm screws, mount the brick box inside the wall cavity.
Note: the brick box should be as close to flush with the wall as possible
-Up to 6mm inside the wall cavity is acceptable, but it must not extend beyond the wall surface
-Angle slope should be within 2°
3. Fill the gaps between the brick box and the wall with cement.
Note: this step can be skipped. However it will decrease the anti-punch strength
Do not proceed until the cement has set.
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Unpacking the Intercom
1. Using the L-shaped hex tool, remove the 6 screws and carefully remove the front panel.
2. Using the Phillips screwdriver, remove the 6 main screws and separate the back panel.
Mounting
Pull the cable through the cable hole in the back panel, leaving 15-20cm excess cable length.
Note: the intercom is equipped with a secondary cable hole at the bottom of the back panel.
PRT-IPIC-POE-C | Vandal Resistant VoIP Intercom with Camera | Installation Manual 19
Connect and Test
1. Connect to the intercom board connectors:
-RJ45
-Power
-Electric-Lock
2. Refer to the Connections page (see page9).
3. To test, press the #key on the circuit board for 3 seconds to obtain the IPaddress of the intercom unit.
Do Not proceed until the electric checks are confirmed.
Completion
1. Attach the intercom to the back panel.
2. Using 4 M4*35mm screws, attach the intercom into the brick box and seal the gap between the frame panel
and wall surface.
3. Push the front panel carefully into the plastic frame, ensuring the security screws have been tightened
correctly and the panels are secure to ensure waterproofing.
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