Identiv ENTERPHONE MESH 19 User manual

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ENTERPHONETM MESH INSTALLATION GUIDE
Welcome to your new EnterphoneTM MESH System by
This document is an installation and operational reference guide for EnterphoneTM MESH 19 and
EnterphoneTM MESH IQ panels, and EnterphoneTM MESH Kiosks.
BEFORE installation and/or activation of your new panel or kiosk, please read this guide carefully and consult
your Identiv dealer or selling agent regarding questions or concerns. AFTER activation, you can reach Identiv
Direct Technical Support at 1-604-323-7290 or email inquiries to: [email protected]
PANEL AND KIOSK MOUNTING AND ENVIRONMENTAL CONDITIONS
Please read the following guidelines regarding regulatory requirements, extreme or extraordinary
environmental conditions, and protocols for normal installation and operation of your panel or kiosk.
Check and follow all building codes, regulations and requirements prior to panel or kiosk installation,
including requirements specific to access for persons with disabilities. Correct installation of your Identiv
EnterphoneTM panels, kiosks and access control equipment is a regulatory requirement.
DO NOT install or operate panels and kiosks in locations that are subject to constant or prolonged rainfall
or inclement weather conditions without the appropriate protection or covering hardware. CONTACT
YOUR IDENTIV SALES REP FOR HELP DETERMINING CORRECT PROTECTION FOR PANELS OR KIOSKS.
DO NOT install or operate panels and kiosks in locations that are subject to water run-off, significant
water collection, or high-pressure spray.
DO NOT install panels and kiosks in locations that are subject to constant or prolonged direct sunlight
without the appropriate protection or covering hardware. CONTACT YOUR IDENTIV SALES REP FOR HELP
DETERMINING CORRECT PROTECTION FOR PANELS OR KIOSKS.
oWater damage of internal components and processes will void the manufacturer warranty.
oExcessive heat and prolonged temperatures above the stated operating tolerances of the panel or kiosk and its
components will void the manufacturer warranty.
oPlease see Table 1 for specifications regarding panel and component standard operating temperature ranges.
All EnterphoneTM panels and kiosks must be grounded in accordance with all electrical codes and
regulations specific to the region or area in which the panels or kiosks are being installed.
It is strongly recommended that panels and kiosks be regularly maintained to be free of dust and
particulate accumulation. To clean your panel or kiosk, open it using key-granted access and remove
dust and particles using standard 7oz compressed air canisters approved for use with electronic devices.
DO NOT use any wet spray or cleaning agents of any kind to clean the inside of the panel or kiosk,
including its components.
Each Identiv EnterphoneTM panel and kiosk requires 24VAC, 40VA minimum power measured AT THE
PANEL. Panel and kiosk power supplies MUST be connected to the supplied 24VAC Adapter with 18AWG
minimum, solid core electrical cable.

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ENTERPHONETM MESH INSTALLATION GUIDE
SECTION 1: PANEL AND KIOSK MODIFICATIONS
All panels and kiosks have been factory tested before shipping to ensure all functions are operating correctly
and the panel or kiosk is ready for proper installation and activation. Please see the notes below regarding
any modifications to panels or kiosks.
Additional hardware options and technical upgrades that are purchased from your Identiv selling agent
or from Identiv directly must be installed by a technician that has been approved for installation by
Identiv. CONTACT YOUR IDENTIV SALES REP FOR RECOMMENDATIONS OF APPROVED INSTALLERS.
Please consult with your dealer or Identiv Sales Rep for available accessories and optional hardware if
the panel or Kiosk you have purchased does not meet your physical or technical requirements. Any third-
party, undocumented, or unauthorized physical modifications, additions, or alterations to panels or
kiosks will immediately void the manufacturer warranty.
Any alteration, addition, or modification of the internal components of panels or kiosks may cause
damage to these components and interfere with normal operation and will immediately void the
manufacturer warranty.
All internal components that require replacement must be replaced with Identiv factory approved parts
and components and must be replaced by a technician approved by Identiv. Failure to follow this
procedure will immediately void the manufacturer warranty.
SECTION 2: PHYSICAL ACCESS
Physical access to your new panel or kiosk is granted and secured through the keyed lock mechanism
that is located either at the top (EnterphoneTM MESH 19), on the front (EnterphoneTM MESH IQ) or on
the back (EnterphoneTM Kiosk) of your panel or Kiosk.
It is strongly recommended that keys be copied after purchase and placed in a documented and secured
location to allow access to the panel or kiosk as needed. Loss of keys will require physical removal and
replacement of the lock at the expense of the customer. Lock replacement or modification must be
completed by a technician approved by Identiv. Any uncertified or third-party modification of the lock
mechanism will immediately void the manufacturer warranty.
*For privacy and security, Identiv does NOT retain documented copies of keys for panels or kiosks

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ENTERPHONETM MESH INSTALLATION GUIDE
SECTION 3: CONNECTIONS TO YOUR PANEL AND KIOSK
Please ensure that ALL internal connections from and to outside sources are secure and have been installed
by an Identiv approved technician BEFORE powering up the panel.
The following connections are required at the time of installation for correct basic operation of the panels.
1. Standard network connection to the Processor Board (See Figures 1 and 3 –Labeled CONNECTOR O)
2. Phone line connection to EXTERNAL DIAL MODEM SPLITTER (Labeled PHONE LINE IN on all panels and
kiosks)
3. Relay output for door release (See Figures 1, 3 and 8 –labeled CONNECTOR F)
SECTION 4: POWERING UP YOUR PANEL AND KIOSK
All panels are powered by one, 4 amp 12V power supply (See Figures 1 - 4). These power supplies must
be connected to Low Voltage Input Power at a rating of 24v AC, 40VA Minimum MEASURED AT THE
PANEL or KIOSK and electrical wiring from the outside source to the panel or kiosk must be minimum
18AWG Solid Core wiring. Always ensure that power connections and inputs are secure BEFORE
activating the panel and that they have been installed by an Identiv approved technician.
*For complete power supply technical specifications please follow the link below and see Figure 4.
https://www.altronix.com/library/pdf/installation_instructions/SMP5_DIP.pdf
With the exception of external power input to the panel, all power connections to internal components
are factory connected and secured and should not be disconnected or altered at any time. Doing so will
immediately void the manufacturer warranty.
*Supplied voltage above or below the above specifications can result in damage to internal components and processes and
may void the manufacturer warranty.

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ENTERPHONETM MESH INSTALLATION GUIDE
SECTION 5: VIRTUAL ACCESS AND PROGRAMMING
Tenant and access updating of the panel is accomplished through the Identiv Web Graphical User
Interface (GUI) (see figure below). The Web Administration and login Page for this GUI is accessible via
any standard Web Browser, provided that the PC is on the same Local Area Network as the panel. The
default IP address for each panel is 192.168.123.101
*Please refer to the EnterphoneTM Software Administration Guide for additional information concerning the configuration
and management of your panel.
The default login information for the Freedom Web Application as well as the underlying Linux operating
system are listed in the table below (both are case-sensitive). These should be changed from the defaults
during the software configuration process.
Freedom Login
Linux System
User Name
freedom
User Name
administrator
Password
viscount
Password
The EnterphoneTM MESH user manual is downloadable after logging into the system via a web browser
using the Manual link located at the bottom of the page.

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ENTERPHONETM MESH INSTALLATION GUIDE
TABLE 1: TECHNICAL SPECIFICATIONS
Screen
Size
Overall Dimensions
(inches)
Weight
Operating
Temperature
Power
Requirements
Touch
Function
Capabilities
EnterphoneTM MESH
Kiosk
19 in
50.0 x 18.0 x 12.0
96 lbs
0o–49o C
24v AC, 40 VA min
YES
EnterphoneTM MESH
19
19 in
20.87 x 16.47 x 4.0
21 lbs
0o–49o C
24v AC, 40 VA min
YES
EnterphoneTM MESH
IQ
10 in
16.5 x 12.5 x 3.4
16 lbs
0o–49o C
24v AC, 40 VA min
NO

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 1: EnterphoneTM MESH IQ –ELECTRONICS TRAY –See Legend Below

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 2: EnterphoneTM MESH IQ –WIRING DIAGRAM

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 3: EnterphoneTM MESH 19 and 19 KIOSK –ELECTRONICS TRAY –See Legend Below

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 4: EnterphoneTM MESH 19 and MESH Kiosk –WIRING DIAGRAM
NOTE *For EnterphoneTM MESH Kiosk - This diagram is to be inverted*

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ENTERPHONETM MESH INSTALLATION GUIDE
TABLE 2: LEGEND
A
Power Supply DIP switch –FACTORY SET
B
Power Supply DC OUT +/- Connectors
C
Speaker –Front Door Mounted
D
Keypad –Front Door Mounted
E
Postal Switch Connection
F
Door Contact and Release Relays
G
Speaker and Microphone connections
H
Speaker adjustment - increases or decreases panel speaker volume (clockwise rotation for maximum volume;
single revolution from minimum to maximum)
I
Microphone adjustment - turns panel microphone volume up or down (clockwise rotation for maximum volume;
single revolution from minimum to maximum)
J
Communication Port to Motherboard
K
Communication Port to Dialer Board
L
Keypad Connector
M
HDMI out to Screen
N
USB in / out Touch Screen Control –MESH 19 only
O
Ethernet Connector for Network Connectivity
P
Audio Out to Dialer Board
Q
Fan connector
R
Motherboard power connection in from Power Supply
S
Power Reset Button connection in
T
Power Reset Button
U
SATA Signal in from Motherboard

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ENTERPHONETM MESH INSTALLATION GUIDE
TABLE 2: LEGEND (CONTINUED)
V
SATA Power in from Motherboard
W
SATA Signal to SSD
X
Phone Line IN from MODEM DIAL SPLITTER
Y
24VAC Power Supply Connectors - IN
Z
Grounding Lug
FIGURE 5: POWER SUPPLY TECHNICAL INFORMATION –CONNECTORS B and Y (See Figures 1 and 3)
TERMINAL IDENTIFICATION
AC/DC
Low voltage AC input (see voltage output/transformer selection table). For 6VDC output use 16VAC or
higher with 40VA power rating or higher. For 12VDC output use 16VAC or higher with 85VA power
rating or higher. For 24VDC output use 28VAC with 175VA power rating or higher. Caution: Do not
apply voltage above 28VAC or 45VDC (maximum input rating).
+ DC -
6VDC, 12VDC or 24VDC @ 4A continuous supply current. (IDENTIV FACTORY SET TO 12VDC –DO NOT
ALTER)
+ BAT -
Stand-by battery connections. Maximum charge rate 300mA.
*All power supply settings and DIP Switches (Label A, Figures 1 and 3) are Identiv Factory Set and should not be
altered at any time. Incorrect power supply settings can interfere with normal panel operation and cause
damage to the internal components and processes. Alteration of factory power supply settings may void the
manufacturer warranty.

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 6 - DIP SWITCHES, VOLTAGE OUTPUT SELECTION –LABEL A (See Figures 1 and 3)
OUTPUT
VOLTAGE
SWITCH POSITION
TRANSFORMER REQUIREMENTS
SW 1
SW 2
6 VDC
ON
OFF
16VAC / 40VA (TP1640)
12 VDC
OFF
OFF
24VAC or 28VAC / 100VA (T2428100), or 16VAC / 100 VA (T16100) IDENTIV FACTORY
DEFALUT SETTING –DO NOT ALTER
24 VDC
OFF
ON
28VAC / 175VA (T2428175)
FIGURE 7: CONNECTOR E (See Figures 1 and 3)
CONNECTOR
INPUT / OUTPUT / DESTINATION
DT 1
Door Trip 1
DT 2
Door Trip 2
GND
Door Trip 1 Ground
EB 1
Exit Button 1
EB 2
Exit Button 2
GND
Door Trip 2 Ground
GPO 1
General Purpose Output 1 –IDENTIV INTERNAL USE ONLY
GPO 2
General Purpose Output 2 –IDENTIV INTERNAL USE ONLY
LOCK
Postal Lock
GND
Postal Lock Ground

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 8: CONNECTOR F (See Figures 1 and 3)
CONNECTOR
INPUT / OUTPUT / DESTINATION
+12 V
12 V DC From Power Supply
GND
Ground Input from Power Supply
NC 1
Relay 1 –Normally Closed
COM
Common
NO 1
Relay 1 Normally Open
NC 2
Relay 2 Normally Closed
COM
Common
NO 2
Relay 2 Normally Open
FIGURE 9: CONNECTOR G (See Figures 1 and 3)
CONNECTOR
INPUT / OUTPUT / DESTINATION
SPK +
Positive output to speaker
SPK -
Negative output to speaker
AIN 2
Audio input from Processor
GND
Ground input from Processor
MIC
Positive input from microphone
GND
Negative input from microphone

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ENTERPHONETM MESH INSTALLATION GUIDE
FIGURE 10: CONNECTOR L –KEYPAD CONNECTION - MESH 19, MESH IQ only (See Figures 1 and 3)
CONNECTOR
INPUT / OUTPUT / DESTINATION
GND
BLUE WIRE TO PIN 1 –Right to Left on KEYPAD, Right to Left on DIALER BOARD with USB
connection facing up.
COL 2
Number Inputs Column 2
ROW 1
Number Inputs Row 1
COL 1
Number Inputs Column 1
ROW 4
Number Inputs Row 4
COL 3
Number Inputs Column 3
ROW 3
Number Inputs Row 3
ROW 2
Number Inputs Row 2

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ENTERPHONETM MESH INSTALLATION GUIDE
AS-INSTALLED NOTES

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ENTERPHONETM MESH INSTALLATION GUIDE
AS-INSTALLED NOTES