IEI Technology DM-F SERIES User manual

DM-F Series Monitor
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User Manual
DM Series Industrial Monitor
MODEL:
DM-F Series
12”~24” LCD Monitor
DisplayPort/DVI/VGA, IP 65 Protection, RoHS
Rev. 1.10 – 23 December, 2014

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Revision
Date Version Changes
23 December, 2014 1.10 Update to R11 version
10 June, 2014 1.01 Update Section 4.4.1: Panel Mounting
25 March, 2014 1.00 Initial Release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Table ofContents
1 INTRODUCTION........................................................................................................... 1
1.1 OVERVIEW................................................................................................................... 2
1.2 FEATURES ................................................................................................................... 2
1.3 MODEL VARIATIONS..................................................................................................... 3
1.4 APPLICATIONS............................................................................................................. 3
1.5 EXTERNAL OVERVIEW .................................................................................................. 4
1.5.1 Front View.......................................................................................................... 4
1.5.2 Rear View........................................................................................................... 5
1.5.3 Connectors......................................................................................................... 6
1.6 TECHNICAL SPECIFICATIONS........................................................................................ 7
1.7 CERTIFICATIONS.......................................................................................................... 8
1.8 PHYSICAL DIMENSIONS................................................................................................ 9
1.8.1 DM-F12A Physical Dimensions......................................................................... 9
1.8.2 DM-F15A Physical Dimensions....................................................................... 10
1.8.3 DM-F17A Physical Dimensions........................................................................11
1.8.4 DM-F22A Physical Dimensions....................................................................... 12
1.8.5 DM-F24A Physical Dimensions....................................................................... 13
2 UNPACKING................................................................................................................ 14
2.1 UNPACKING PROCEDURE........................................................................................... 15
2.2 PACKING LIST............................................................................................................ 16
2.3 OPTIONAL ITEMS ....................................................................................................... 17
3 INSTALLATION........................................................................................................... 18
3.1 INSTALLATION PRECAUTIONS ..................................................................................... 19
3.2 PRE-INSTALLATION PREPARATION............................................................................... 20
3.2.1 Tools................................................................................................................. 20
3.3 EXTERNAL PERIPHERAL DEVICE CONNECTION ........................................................... 20
3.3.1 DisplayPort Connector.................................................................................... 21
3.3.2 9V-36V Terminal Block .................................................................................... 22
3.3.3 9V-36V DC Jack............................................................................................... 22

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3.3.4 DVI Connector................................................................................................. 23
3.3.5 RS-232 for Touch Panel Connector (Reserved for resistive touch ATO)......... 23
3.3.6 USB for Touch Panel Connector...................................................................... 24
3.3.7 VGA Connector................................................................................................ 24
3.4 MOUNTING THE MONITOR ......................................................................................... 25
3.4.1 Panel Mounting................................................................................................ 25
3.4.2 Cabinet and Rack Installation ......................................................................... 28
3.4.3 Wall Mounting.................................................................................................. 30
3.4.4 Monitor Stand Installation............................................................................... 32
3.4.5 Monitor Arm Installation................................................................................. 33
4 ON-SCREEN-DISPLAY (OSD) CONTROLS ............................................................. 35
4.1 USER MODE OSD STRUCTURE .................................................................................. 36
4.1.1 OSD Keypad..................................................................................................... 36
4.1.2 OSD Menu Structure........................................................................................ 37
4.2 USING THE OSD........................................................................................................ 38
4.2.1 Image Menu ..................................................................................................... 38
4.2.1.1 Color Setting............................................................................................. 38
4.2.2 Display Menu................................................................................................... 39
4.2.3 System Menu .................................................................................................... 40
4.2.3.1 Input.......................................................................................................... 41
4.2.3.2 OSD Settings............................................................................................. 43
5 SOFTWARE DRIVERS................................................................................................ 44
5.1 INTRODUCTION ......................................................................................................... 45
5.2 RS-232 OR USB TOUCH SCREEN ............................................................................... 45
5.3 TOUCH PANEL DRIVER INSTALLATION......................................................................... 46
5.4 CHANGE THE TOUCH SCREEN INTERFACE................................................................... 50
5.5 CALIBRATING THE TOUCH SCREEN ............................................................................. 50
ASAFETY PRECAUTIONS........................................................................................... 53
A.1 SAFETY PRECAUTIONS............................................................................................... 54
A.1.1 General Safety Precautions............................................................................. 54
A.1.2 Anti-static Precautions .................................................................................... 55
A.2 MAINTENANCE AND CLEANING PRECAUTIONS............................................................ 55
A.2.1 Maintenance and Cleaning.............................................................................. 55

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A.2.2 Cleaning Tools................................................................................................. 56
B CERTIFICATIONS...................................................................................................... 57
B.1 ROHS COMPLIANT.................................................................................................... 58
B.2 IP65 COMPLIANT FRONT PANEL ............................................................................... 58
C SMARTOSD.................................................................................................................. 59
C.1 IEI SMARTOSD QUICK INSTALLATION GUIDE ............................................................ 60
C.2 PRE-INSTALLATION NOTICE ....................................................................................... 60
C.3 SMARTOSD INSTALL.................................................................................................. 60
C.4 SOFTWARE ILLUSTRATION.......................................................................................... 63
C.4.1 Manage Page................................................................................................... 66
C.4.2 EDID Page...................................................................................................... 67
C.4.3 Image Page...................................................................................................... 68
C.4.4 Display Page (for analog signal).................................................................... 69
C.4.5 Color Page ...................................................................................................... 70
C.4.6 PIP Page.......................................................................................................... 71
C.4.7 System Page..................................................................................................... 72
C.4.8 About Page...................................................................................................... 73
C.5 SMARTOSD FAQ ...................................................................................................... 74
C.5.1 Windows 2000 Installation Failure................................................................. 74
C.5.2 Vista Installation Failure................................................................................. 74
C.5.3 Model Failure.................................................................................................. 75
C.5.4 DDC Port Failure ........................................................................................... 76

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List of Figures
Figure 1-1: DM-F Series .................................................................................................................2
Figure 1-2: Typical Monitor Front View........................................................................................4
Figure 1-3: Typical Rear View........................................................................................................5
Figure 1-4: Connectors (DM-F12A/15A/17A)................................................................................6
Figure 1-5: Connectors (DM-F22A/24A)........................................................................................6
Figure 1-6: DM-F12A Physical Dimensions (millimeters)...........................................................9
Figure 1-7: DM-F15A Physical Dimensions (millimeters).........................................................10
Figure 1-8: DM-F17A Physical Dimensions (millimeters).........................................................11
Figure 1-9: DM-F22A Physical Dimensions (millimeters).........................................................12
Figure 1-10: DM-F24A Physical Dimensions (millimeters).......................................................13
Figure 3-1: Connectors (DM-F12A/15A/17A)..............................................................................21
Figure 3-2: Connectors (DM-F22A/24A)......................................................................................21
Figure 3-3: DisplayPort connector..............................................................................................22
Figure 3-4: 3-pin Terminal Block.................................................................................................22
Figure 3-5: 9V-36V DC Jack.........................................................................................................23
Figure 3-6: DVI Connector ...........................................................................................................23
Figure 3-7: RS-232 Touch Panel Connector ..............................................................................24
Figure 3-8: USB Touch Panel Connector...................................................................................24
Figure 3-9: VGA Connector .........................................................................................................25
Figure 3-10: DM-F12A Cutout Dimensions (Unit: mm) .............................................................26
Figure 3-11: DM-F15A Cutout Dimensions (Unit: mm) .............................................................26
Figure 3-12: DM-F17A Cutout Dimensions (Unit: mm) .............................................................27
Figure 3-13: DM-F22A Cutout Dimensions (Unit: mm) .............................................................27
Figure 3-14: DM-F24A Cutout Dimensions (Unit: mm) .............................................................27
Figure 3-15: Panel Mounting Clamp Position............................................................................28
Figure 3-16: The Rack/Cabinet Bracket......................................................................................29
Figure 3-17: Secure the Rack/Cabinet Bracket..........................................................................29
Figure 3-18: Install into a Rack/Cabinet .....................................................................................30
Figure 3-19: Wall-mounting Bracket...........................................................................................31
Figure 3-20: Mount the Chassis..................................................................................................32

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Figure 3-21: VESA Mounting Holes ............................................................................................32
Figure 3-22: Monitor Stand Mounting.........................................................................................33
Figure 3-23: Monitor Arm Mounting............................................................................................34
Figure 4-1: OSD Keypad ..............................................................................................................36
Figure 4-2: Image Menu ...............................................................................................................38
Figure 4-3: Color Settings............................................................................................................39
Figure 4-4: Display Menu.............................................................................................................40
Figure 4-5: System Menu.............................................................................................................41
Figure 4-6: Input Options.............................................................................................................42
Figure 4-7: OSD Settings Menu...................................................................................................43
Figure 5-1: Setup Icon..................................................................................................................47
Figure 5-2: Welcome Screen .......................................................................................................47
Figure 5-3: License Agreement...................................................................................................48
Figure 5-4: Initiate Install .............................................................................................................48
Figure 5-5: Installation Starts......................................................................................................49
Figure 5-6: Finish Installation......................................................................................................49
Figure 5-7: PenMount Monitor Icon............................................................................................50
Figure 5-8: PenMount Monitor Popup Menu..............................................................................51
Figure 5-9: Configuration Screen................................................................................................51
Figure 5-10: Calibration Initiation Screen ..................................................................................52
Figure 5-11: Calibration Screen ..................................................................................................52
Figure C-1: smartOSD Welcome Screen....................................................................................61
Figure C-2: smartOSD Folder Select Screen .............................................................................61
Figure C-3: smartOSD Confirm Installation...............................................................................62
Figure C-4: smartOSD Installation Progress .............................................................................62
Figure C-5: smartOSD Installation Complete ............................................................................63
Figure C-6: Manage Page.............................................................................................................66
Figure C-7: EDID Page..................................................................................................................67
Figure C-8: Image Page................................................................................................................68
Figure C-9: Display Page .............................................................................................................69
Figure C-10: Color Page...............................................................................................................70
Figure C-11: PIP Page ..................................................................................................................71
Figure C-12: System Page ...........................................................................................................72
Figure C-13: About Page..............................................................................................................73
Figure C-14: DLL Missing ............................................................................................................74

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Figure C-15: Windows Vista Error ..............................................................................................74
Figure C-16: Install as Administrator..........................................................................................75
Figure C-17: Firmware Incompatibility.......................................................................................75
Figure C-18: DDC Port Failure.....................................................................................................76

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List of Tables
Table 1-1: DM-F Series Model Variations.....................................................................................3
Table 1-2: DM-F Series Specifications..........................................................................................8
Table 2-1: Packing List.................................................................................................................16
Table 2-2: Optional Items.............................................................................................................17
Table 3-1: Display Port Connector Pinouts ...............................................................................22
Table 3-2: DVI Connector Pinouts...............................................................................................23
Table 3-3: RS-232 Touch Panel Connector Pinouts..................................................................24
Table 3-4: USB Touch Panel Connector Pinouts ......................................................................24
Table 3-5: VGA Connector Pinouts.............................................................................................25
Table 3-6: Panel Mounting Clamps.............................................................................................26
Table 4-1: OSD Menu Structure...................................................................................................37
Table C-1: SmartOSD Menu Structure........................................................................................65

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Chapter
1
1Introduction

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1.1 Overview
Figure 1-1: DM-F Series
The DM-F series LCD monitor is the latest member of IEI’s line of sophisticated LCD
designs, and it has been improved to be RoHS compliant. It is designed to fit industrial
automation, or any other applications that require minimum installation space and flexible
configuration. The flat front panel provides IP 65 protection, which effectively wards off
dust and water. Flexible analog or digital interfaces are provided for ease of connection
with a management computer.
1.2 Features
The DM-F series have the following standard features:
Robust IP 65 aluminum front bezel
Aesthetic ultra-thin bezel for seamless panel mount installation
Wide range 9V~36V DC input
DVI/Display Port/VGA flexible video input solution
Projected capacitive multi-touch/ resistive single touch options

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1.3 Model Variations
The DM-F series LCD monitor base models have a variety of variants. The model
variations are listed in 491HTable 1-1.
Model Number LCD Touch Screen
DM-F12A/R-R10 12” W/ USB resistive touch screen
DM-F12A/PC-R10 W/ USB projected capacitive touch screen
DM-F15A/R-R10 15” W/ USB resistive touch screen
DM-F15A/PC-R10 W/ USB projected capacitive touch screen
DM-F17A/R-R10 17” W/ USB resistive touch screen,
DM-F17A/PC-R10 W/ USB projected capacitive touch screen
DM-F22A/PC-R10 21.5” W/ USB projected capacitive touch screen
DM-F24A/PC-R10 24” W/ USB projected capacitive touch screen
Table 1-1: DM-F Series Model Variations
1.4 Applications
The DM-F series LCD monitor is designed for rigorous industrial environments where it
may be exposed to both heat and moisture. Its durability and strength also makes it an
ideal choice for public access computers. Some possible applications include:
Digital surveillance
Multimedia advertising platform
General Computing
oComputer-based testing center
oGeneral purpose information system
oMobile nursing station
oInteractive education use
Automation & Control
oPlant environment monitoring
oFactory automation HMI terminal
oShop-floor/MES control
Self-service Kiosk

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oFull-service receptionist kiosk
oHospital self-registration terminal
oInteractive photo kiosk
oVideo rental kiosk
oSelf-service POS terminal
1.5 External Overview
The DM-F series LCD monitors are durable devices that can be used in harsh industrial
environments. The following sections describe the physical layout of the DM-F series LCD
monitors.
1.5.1 Front View
The front of the DM-F series LCD monitor is a flat panel LCD screen surrounded by an
aluminum frame.
492HFigure 1-2 shows a typical monitor front view.
Figure 1-2: Typical Monitor Front View

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1.5.2 Rear Vie w
The rear panel provides access to retention screw holes that support various mounting.
There is a 7-key membrane OSD keypad on the rear panel.
Figure 1-3 shows a typical DM-F rear panel.
Figure 1-3: Typical Rear View

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1.5.3 Connectors
Figure 1-4 and Figure 1-5 shows the bottom panel of the DM-F series LCD monitor. All
connectors are fully described in Section 495H3.3.
Figure 1-4: Connectors (DM-F12A/15A/17A)
Figure 1-5: Connectors (DM-F22A/24A)

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1.6 TechnicalSpecifications
498HTable 1-2 shows the DM-F series technical specifications.
Model DM-F12A DM-F15A DM-F17A DM-F22A DM-F24A
LCD Display 12" (4:3) 15'' (4:3) 17'' (5:4) 21.5'' (16:9) 24'' (16:9)
Max. Resolution 1024(W) x 768(H) 1024(W) x 768(H) 1280(W) x 1024(H) 1920(W) x 1080(H) 1920(W) x 1080(H)
Brightness (cd/m²) 500 400 350 250 250
Contrast Ratio 700:1 700:1 1000:1 1000:1 3000:1
LCD Color 16.2M 16.2M 16.7M 16.7M 16.7M
Pixel Pitch (mm) 0.24 x 0.24 0.29 x 0.29 0.26 x 0.26 0.25 x 0.25 0.28 x 0.28
Viewing Angle (H/V) 160°/140° 160°/140° 170°/160° 170°/160° 178°/178°
Backlight MTBF (Hrs) 50000 50000 50000 30000 30000
Touch Resistive type 5-wire flat touch window/ Penmount 6000
Projected capacitive flat touch window/ EETI EXC7200
Projected
capacitive
flat touch window/
EETI
EXC7200
Projected
capacitive
flat touch window/
EETI
EXC3000
AD Board AV-6038 AV-6038 AV-6038 AV-6038 AV-6038
I/O Ports
1 x VGA (DB-15)
1 x DVI or 1 x HDMI
1 x DisplayPort 1.1
1 x USB 2.0 (touch)
1 x RS-232 (touch) [reserved for resistive touch ATO]
1 x Lockable 9V-36V DC jack
1 x 9V-36V terminal block
OSD Button 7-key membrane OSD keypad
Smart OSD Smart OSD Software
Construction Material Aluminum front cover and sheet metal rear cover
Mounting Panel Mount/ Rack Mount/ 100*100 VESA Mount
Enclosure Color Black C
Dimension 262.2 x 322.2 x
40.5 mm
303 x 378.5 x 43.2
mm
341.4 x 408.4 x 49.3
mm
350.4 x 550.4 x
49.1 mm
382 x 600 x 49.4
mm
Cutout Dimensions 234.8 x 303.8 mm 284.6 x 68.1 mm 323 x 398 mm 340 x 532 mm 358.6 x 578.6 mm

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Model DM-F12A DM-F15A DM-F17A DM-F22A DM-F24A
Weight (Net/Gross)
Kg 2.7/4.9 3.5/5.5 4.4/7.1 6.3/9.6 7.6/10.9
Operating
Temperature -20°C ~ 60°C (with air flow) -10°C ~ 50°C (with air flow)
Storage
Temperature -20°C ~ 70°C -20°C ~ 60°C
Humidity 10% to 95% (non-condensing)
IP Level IP 65 compliant front panel
Safety and EMC CE & FCC certified
Power Input 9V~36V DC
Table 1-2: DM-F Series Specifications
1.7 Certifications
All DM-F series LCD monitor models comply with the following international standards:
RoHS
IP 65
For a more detailed description of these standards, please refer to Appendix 499HB.

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1.8 Physical Dimensions
The following sections describe the physical dimensions for each model of the DM-F
series LCD monitor.
1.8.1 DM-F12APhys ical Dimens ions
The physical dimensions of the DM-F12A are shown in 507HFigure 1-6.
Figure 1-6: DM-F12A Physical Dimensions (millimeters)

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1.8.2 DM-F15APhys ical Dimens ions
The physical dimensions of the DM-F15A are shown in 507HFigure 1-7.
Figure 1-7: DM-F15A Physical Dimensions (millimeters)