IEI Technology DM series User manual

DM Series Monitor
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IEI Technology Corp.
User Manual
DM Series Industrial Monitor
MODEL:
DM Series
6.5”~19” LCD Monitor
IP 65 Protection, VGA/DVI-D, 9-36V Input
Rev. 2.04 – 5 May, 2011

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Revision
Date Version Changes
5 May, 2011 2.04 Added panel opening dimensions in Section 5.5.1
23 February, 2011 2.03 Minor changes
29 December, 2010 2.02 Updated Chapter 7 Software Drivers
09 December, 2010 2.01 Modified AV-6600 AD board information.
Updated Chapter 6 OSD Controls section
15 June, 2010 2.00 Updated for DM-xx-R20 series
16 July, 2009 1.14 Updated “Chapter 26: OSD Controls”
April, 2008 1.13 Added DM-121GX models information
Added DM-190 rack mount installation
Added the smartOSD appendix
July, 2007 1.12 Cautions for VESA mounting kit are added in p46, p140
May, 2007 1.11 AV-6600 AD Board CN25 connector pin 3 voltage changed to
+9V~+36V input
April, 2007 1.10 Updated Figure 1-3 and Section 4.4 for AV-6600 AD Board V2.0
March, 2007 1.01 Correct Figure 4-14 labeling
Revised CN7 connector as 12V power
Revised CN7 connector as 12V power; added connector pinouts
Correct LVDS connector label
July, 2006 1.00 Initial Release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Table of Contents
1 INTRODUCTION........................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 2
1.3 MODEL VARIATIONS ................................................................................................... 3
1.4APPLICATIONS ............................................................................................................ 4
1.5 EXTERNAL OVERVIEW................................................................................................ 4
1.5.1 Front View.......................................................................................................... 5
1.5.2 Bottom Panel View............................................................................................. 6
1.5.3 AD Board ........................................................................................................... 7
1.6 SERIES SPECIFICATIONS.............................................................................................. 8
1.7 CERTIFICATIONS......................................................................................................... 9
2 MECHANICAL OVERVIEW....................................................................................... 10
2.1 INTRODUCTION..........................................................................................................11
2.2 FRONT PANEL............................................................................................................11
2.2.1 Front Panel Variants.........................................................................................11
2.2.2 Front Panel Variant 1....................................................................................... 12
2.2.3 Front Panel Variant 2....................................................................................... 13
2.2.4 Front Panel Variant 3....................................................................................... 14
2.3 BOTTOM PANEL........................................................................................................ 14
2.3.1 Available Connectors....................................................................................... 14
2.3.2 DM-65 Connectors........................................................................................... 15
2.3.3 DM-84 Connectors........................................................................................... 15
2.3.4 DM-104 Connectors......................................................................................... 15
2.3.5 DM-121 Connectors......................................................................................... 15
2.3.6 DM-150 Connectors......................................................................................... 16
2.3.7 DM-170 Connectors......................................................................................... 16
2.3.8 DM-190 Connectors......................................................................................... 16
2.4 PHYSICAL DIMENSIONS............................................................................................ 17
2.4.1 General Physical Dimensions.......................................................................... 17
2.4.2 DM-190 Physical Dimensions ......................................................................... 18

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2.4.3 DM-170 Physical Dimensions ......................................................................... 19
2.4.4 DM-150 Physical Dimensions ......................................................................... 20
2.4.5 DM-121 Physical Dimensions ......................................................................... 21
2.4.6 DM-104 Physical Dimensions ......................................................................... 22
2.4.7 DM-84 Physical Dimensions ........................................................................... 23
2.4.8 DM-65 Physical Dimensions ........................................................................... 24
2.5 OPTIONAL MOUNTING KITS ..................................................................................... 25
2.5.1 DM-65 Mounting Kits...................................................................................... 25
2.5.2 DM-84 Mounting Kits...................................................................................... 25
2.5.3 DM-104 Mounting Kits.................................................................................... 26
2.5.4 DM-121 Mounting Kits.................................................................................... 26
2.5.5 DM-150 Mounting Kits.................................................................................... 27
2.5.6 DM-170 Mounting Kits.................................................................................... 27
2.5.7 DM-190 Mounting Kits.................................................................................... 28
3 LCD SPECIFICATIONS.............................................................................................. 29
3.1 LCD SPECIFICATIONS............................................................................................... 30
3.1.1 LCD Overview ................................................................................................. 30
3.1.2 DM-190 LCD Specifications............................................................................ 31
3.1.3 DM-170 LCD Specifications............................................................................ 32
3.1.4 DM-150 LCD Specifications............................................................................ 33
3.1.5 DM-121 LCD Specifications............................................................................ 34
3.1.6 DM-104 LCD Specifications............................................................................ 35
3.1.7 DM-84 LCD Specifications.............................................................................. 36
3.1.8 DM-65 LCD Specifications.............................................................................. 37
4 AD BOARDS................................................................................................................. 38
4.1AD BOARD OVERVIEW............................................................................................. 39
4.2AV-9650AD BOARD OVERVIEW.............................................................................. 39
4.2.1 AV-9650 Peripheral Interface Connectors....................................................... 39
4.2.2 AV-9650 Rear Panel Connectors ..................................................................... 40
4.3AV-6650AD BOARD OVERVIEW.............................................................................. 41
4.3.1 AV-6650 Peripheral Interface Connectors....................................................... 42
4.3.2 AV-6650 Rear Panel Connectors ..................................................................... 42
4.4AV-6600AD BOARD OVERVIEW.............................................................................. 43

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4.4.1 AV-6600 Peripheral Interface Connectors....................................................... 43
4.4.2 AV-6600 Rear Panel Connectors ..................................................................... 44
5 INSTALLATION........................................................................................................... 45
5.1 INSTALLATION PRECAUTIONS................................................................................... 46
5.2 UNPACKING.............................................................................................................. 47
5.2.1 Packaging ........................................................................................................ 47
5.2.2 Unpacking Procedure ...................................................................................... 47
5.2.3 Packing List ..................................................................................................... 48
5.3 PRE-INSTALLATION PREPARATION ............................................................................ 48
5.3.1 Tools................................................................................................................. 48
5.3.2 Voltage Select Jumper Settings ........................................................................ 49
5.4 CONNECTORS ........................................................................................................... 50
5.4.1 Rear Panel Connectors Overview.................................................................... 51
5.4.2 VGA Connector................................................................................................ 51
5.4.3 DVI-D Connector............................................................................................. 52
5.4.4 12V Power Connector...................................................................................... 53
5.4.5 RS-232 Touch Panel Connector....................................................................... 53
5.4.6 USB Touch Panel Connector ........................................................................... 54
5.4.7 Optional DC Power Connector ....................................................................... 54
5.5 MOUNTING THE MONITOR........................................................................................ 55
5.5.1 Panel Mounting................................................................................................ 55
5.5.1.1 Standard Panel Mounting.......................................................................... 56
5.5.1.2 DM-65 Panel Mounting............................................................................ 60
5.5.2 Cabinet and Rack Installation ......................................................................... 61
5.5.2.1 Standard Cabinet and Rack Installation.................................................... 62
5.5.2.2 DM-190 Cabinet and Rack Installation .................................................... 64
5.5.2.3 DM-84 and DM-65 Cabinet and Rack Installation................................... 66
5.5.3 DIN Rail Installation........................................................................................ 66
5.5.4 Wall Mounting.................................................................................................. 69
5.5.5 Monitor Stand Installation............................................................................... 71
5.5.6 Monitor Arm Installation................................................................................. 73
6 ON-SCREEN-DISPLAY (OSD) CONTROLS............................................................. 74
6.1 USER MODE OSD STRUCTURE................................................................................. 75

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6.1.1 OSD Buttons..................................................................................................... 75
6.1.2 OSD Menu Structure........................................................................................ 76
6.2 USING THE OSD....................................................................................................... 78
6.2.1 Main Display Features..................................................................................... 78
6.2.2 Color................................................................................................................ 79
6.2.3 OSD Configurations......................................................................................... 80
7 SOFTWARE DRIVERS................................................................................................ 81
7.1 INTRODUCTION......................................................................................................... 82
7.2 RS-232 OR USB TOUCH SCREEN ............................................................................. 82
7.3 TOUCH PANEL DRIVER INSTALLATION...................................................................... 83
7.4 CHANGE THE TOUCH SCREEN INTERFACE ................................................................ 86
7.5 CALIBRATING THE TOUCH SCREEN........................................................................... 86
8 GASKET REPLACEMENT ......................................................................................... 89
8.1 GASKET REPLACEMENT ........................................................................................... 90
A SAFETY PRECAUTIONS........................................................................................... 91
A.1 SAFETY PRECAUTIONS ............................................................................................ 92
A.1.1 General Safety Precautions............................................................................. 92
A.1.2 Anti-static Precautions .................................................................................... 93
A.2 MAINTENANCE AND CLEANING PRECAUTIONS........................................................ 93
A.2.1 Maintenance and Cleaning.............................................................................. 93
A.2.2 Cleaning Tools................................................................................................. 94
B CERTIFICATIONS...................................................................................................... 95
B.1 ROHS COMPLIANT .................................................................................................. 96
B.2 IP65 COMPLIANT FRONT PANEL ............................................................................. 96
C SMARTOSD.................................................................................................................. 97
C.1 IEI SMARTOSD QUICK INSTALLATION GUIDE ......................................................... 98
C.2 PRE-INSTALLATION NOTICE ..................................................................................... 98
C.3 SMARTOSD INSTALL ............................................................................................... 98
C.4 SOFTWARE ILLUSTRATION ..................................................................................... 102
C.4.1 Manage Page................................................................................................. 104
C.4.2 EDID Page.................................................................................................... 105

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C.4.3 Image Page.................................................................................................... 106
C.4.4 Display Page (for analog signal).................................................................. 107
C.4.5 Color Page .................................................................................................... 108
C.4.6 PIP Page........................................................................................................ 109
C.4.7 System Page....................................................................................................110
C.4.8 About Page .....................................................................................................111
C.5 SMARTOSD FAQ....................................................................................................112
C.5.1 Windows 2000 Installation Failure................................................................112
C.5.2 Vista Installation Failure................................................................................112
C.5.3 Model Failure.................................................................................................113
C.5.4 DCC Port Failure...........................................................................................114

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List of Figures
Figure 1 1: DM Series.....................................................................................................................2
Figure 1-2: Typical Monitor Front View........................................................................................5
Figure 1-3: DM-190 Bottom Panel View........................................................................................6
Figure 1-4: AV-6600 AD Board ......................................................................................................7
Figure 2-1: Front Panel Variant 1................................................................................................12
Figure 2-2: Front Panel Variant 2................................................................................................13
Figure 2-3: Front Panel Variant 3................................................................................................14
Figure 2-4: DM-190 Physical Dimensions (millimeters)............................................................18
Figure 2-5: DM-170 Physical Dimensions (millimeters)............................................................19
Figure 2-6: DM-150 Physical Dimensions (millimeters)............................................................20
Figure 2-7: DM-121 Physical Dimensions (millimeters)............................................................21
Figure 2-8: DM-104 Physical Dimensions (millimeters)............................................................22
Figure 2-9: DM-84 Physical Dimensions (millimeters)..............................................................23
Figure 2-10: DM-65 Physical Dimensions (millimeters)............................................................24
Figure 4-1: AV-9650 AD Board Overview ...................................................................................39
Figure 4-2: AV-6650 AD Board Overview ...................................................................................41
Figure 4-3: AV-6600 AD Board Overview ...................................................................................43
Figure 5-1: Monitor Rear Panel Connections ............................................................................51
Figure 5-2: VGA Connector .........................................................................................................52
Figure 5-3: DVI-D Connector .......................................................................................................52
Figure 5-4: 12V Power Connector...............................................................................................53
Figure 5-5: RS-232 Touch Panel Connector ..............................................................................53
Figure 5-6: USB Touch Panel Connector...................................................................................54
Figure 5-7: DC Power Connector................................................................................................54
Figure 5-8: DM-84 Panel Opening (Unit: mm)............................................................................56
Figure 5-9: DM-104 Panel Opening (Unit: mm)..........................................................................57
Figure 5-10: DM-121 Panel Opening (Unit: mm)........................................................................57
Figure 5-11: DM-150 Panel Opening (Unit: mm)........................................................................57
Figure 5-12: DM-170 Panel Opening (Unit: mm)........................................................................58
Figure 5-13: DM-190 Panel Opening (Unit: mm)........................................................................58

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Figure 5-14: Insert the Monitor....................................................................................................59
Figure 5-15: Panel Mounting Clamp Position............................................................................59
Figure 5-16: DM-65 Panel Opening (Unit: mm)..........................................................................60
Figure 5-17: DM-65 Panel Mounting............................................................................................61
Figure 5-18: Secure the Cabinet/Rack Bracket..........................................................................63
Figure 5-19: Install into a Cabinet/Rack .....................................................................................64
Figure 5-20: Rack Mounting Nuts and Bolts Installation (DM-190) .........................................65
Figure 5-21: Rack Mounting Bracket Installation (DM-190)......................................................65
Figure 5-22: Rack Mounting (DM-190)........................................................................................66
Figure 5-23: DIN Rail Mounting Bracket.....................................................................................67
Figure 5-24: Screw Locations......................................................................................................67
Figure 5-25: Mounting the DIN RAIL...........................................................................................68
Figure 5-26: Secure the Assembly to the DIN Rail....................................................................68
Figure 5-27: Wall-mounting Bracket...........................................................................................69
Figure 5-28: Monitor Support Screws.........................................................................................70
Figure 5-29: Wall Mounting the Monitor.....................................................................................71
Figure 5-30: VESA Mounting Holes ............................................................................................72
Figure 5-31: Monitor Stand Mounting.........................................................................................72
Figure 5-32: Monitor Arm Mounting............................................................................................73
Figure 6-1: OSD Control Buttons for All Models Except DM-65 ..............................................75
Figure 6-2: DM-65 OSD Control Buttons....................................................................................76
Figure 6-3: Main Display Features ..............................................................................................78
Figure 6-4: Color Options ............................................................................................................79
Figure 6-5: OSD Configurations Menu .......................................................................................80
Figure 7-1: Setup Icon..................................................................................................................83
Figure 7-2: Welcome Screen .......................................................................................................84
Figure 7-3: License Agreement...................................................................................................84
Figure 7-4: Initiate Install .............................................................................................................85
Figure 7-5: Installation Starts......................................................................................................85
Figure 7-6: Finish Installation......................................................................................................86
Figure 7-7: PenMount Monitor Icon............................................................................................87
Figure 7-8: PenMount Monitor Popup Menu..............................................................................87
Figure 7-9: Configuration Screen................................................................................................87
Figure 7-10: Calibration Initiation Screen ..................................................................................88
Figure 7-11: Calibration Screen ..................................................................................................88

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Figure 8-1: Gasket Replacement.................................................................................................90
Figure 8-2: smartOSD Installer....................................................................................................99
Figure 8-3: smartOSD Welcome Screen.....................................................................................99
Figure 8-4: smartOSD Folder Select Screen........................................................................... 100
Figure 8-5: smartOSD Confirm Installation............................................................................. 100
Figure 8-6: smartOSD Installation Progress........................................................................... 101
Figure 8-7: smartOSD Installation Complete.......................................................................... 101
Figure 8-8: Manage Page .......................................................................................................... 104
Figure C-9: DLL Missing ........................................................................................................... 112
Figure C-10: Windows Vista Error ........................................................................................... 112
Figure C-11: Install as Administrator....................................................................................... 113
Figure C-12: Firmware Incompatibility.................................................................................... 113
Figure C-13: DCC Port Failure.................................................................................................. 114

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List of Tables
Table 1-1: DM Series Model Variations.........................................................................................3
Table 1-2: DM Series Specifications.............................................................................................9
Table 2-1: Front Panel Variants...................................................................................................11
Table 2-2: General Physical Dimensions ...................................................................................17
Table 2-3: DM-65 Mounting Kits..................................................................................................25
Table 2-4: DM-84 Mounting Kits..................................................................................................26
Table 2-5: DM-104 Mounting Kits................................................................................................26
Table 2-6: DM-121 Mounting Kits................................................................................................26
Table 2-7: DM-150 Mounting Kits................................................................................................27
Table 2-8: DM-170 Mounting Kits................................................................................................27
Table 2-9: DM-190 Mounting Kits................................................................................................28
Table 3-1: DM-190 LCD Specifications.......................................................................................31
Table 3-2: DM-170 LCD Specifications.......................................................................................32
Table 3-3: DM-150 LCD Specifications.......................................................................................33
Table 3-4: DM-121 LCD Specifications.......................................................................................34
Table 3-5: DM-104 LCD Specifications.......................................................................................35
Table 3-6: DM-84 LCD Specifications.........................................................................................36
Table 3-7: DM-65 LCD Specifications.........................................................................................37
Table 4-1: AV-9650 Peripheral Interface Connectors................................................................40
Table 4-2: AV-9650 Rear Panel Connectors...............................................................................40
Table 4-3: AV-6650 Peripheral Interface Connectors................................................................42
Table 4-4: AV-6650 Rear Panel Connectors...............................................................................42
Table 4-5: AV-6600 Peripheral Interface Connectors................................................................44
Table 4-6: AV-6600 Rear Panel Connectors...............................................................................44
Table 5-1: Rear Panel Connectors..............................................................................................50
Table 5-2: VGA Connector Pinouts.............................................................................................52
Table 5-3: DVI-D Connector Pinouts...........................................................................................52
Table 5-4: RS-232 Touch Panel Connector Pinouts..................................................................53
Table 5-5: USB Touch Panel Connector Pinouts ......................................................................54
Table 5-6: Panel Mounting Clamps.............................................................................................55
Table 6-1: OSD Menus..................................................................................................................77

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Table C-1: SmartOSD Menu Structure..................................................................................... 103

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1 1: DM Series
The DM series LCD monitor is the latest member of IEI’s line of sophisticated LCD
designs, and it has been improved to be RoHS compliant. It is designed to fit industrial
automation, or any other applications that require minimum installation space and flexible
configuration. The flat front panel provides IP 65 protection, which effectively wards off
dust and water. Flexible analog or digital interfaces are provided for ease of connection
with a management computer.
1.2 Features
All the base models listed in Section 1.2.1 have the following standard features
IP 65 compliant aluminum front panel
Analog VGA interface supports most general system boards
Over 300 cd/m2high brightness LCD panel
Analog resistive type touch panel
Advanced thermal and air-flow design
Supports panel, rack, wall, DIN rail, stand and arm mounting
M models support 9~36V DC power input for mobile application
Long product life support

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RoHS compliant
1.3 Model Variations
The DM series LCD monitor has the following seven base models.
DM-65: 6.5” LCD screen
DM-84: 8.4” LCD screen
DM-104: 10.4” LCD screen
DM-121: 12.1” LCD screen
DM-150: 15” LCD screen
DM-170: 17” LCD screen
DM-190: 19” LCD screen
The DM series LCD monitor base models may or may not have a variety of variants. The
standard model name is DM-(XX/XXX), where (XX/XXX) refers to either the two or three
digit size of the monitor. The model variations are listed in 4Table 1-1.
Model Number LCD 9~36V Power
Input Touchscreen
DM-65GHS/R-R20 6.5” - Yes
DM-84GHS/R-R20 - Yes
DM-84GHMS/R-R20 8.4” Yes Yes
DM-104GHS/R-R20 - Yes
DM-104GHMS/R-R20 10.4” Yes Yes
DM-121GXS/R-R20 - Yes
DM-121GXMS/R-R20 12.1” Yes Yes
DM-150GS/R-R20 - Yes
DM-150GMS/R-R20 15” Yes Yes
DM-170GS/R-R20 - Yes
DM-170GMS/R-R20 17” Yes Yes
DM-190GS/R-R20 - Yes
DM-190GMS/R-R20 19” Yes Yes
Table 1-1: DM Series Model Variations

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1.4 Applications
The DM series LCD monitor is designed for rigorous industrial environments where it may
be exposed to both heat and moisture. Its durability and strength also makes it an ideal
choice for public access computers. Some possible applications include:
Digital Surveillance
Digital surveillance
X-ray imaging terminal
Multimedia advertising platform
General Computing
oComputer-based testing center
oGeneral purpose information system
oMobile nursing station
oInteractive education use
Automation & Control
oPlant environment monitoring
oFactory automation HMI terminal
oShop-floor/MES control
Self-service Kiosk
oFull-service receptionist kiosk
oHospital self-registrating terminal
oInteractive photo kiosk
oVideo rental kiosk
oSelf-service POS terminal
1.5 External Overview
The DM series LCD monitors are durable devices that can be used in harsh industrial
environments. The following sections describe the physical layout of the DM series LCD
monitors.

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1.5.1 Front View
The front of the DM series LCD monitor is a flat panel LCD screen surrounded by an
aluminum frame. A control button panel (OSD), if available, is located either vertically on
the right side of the frame or horizontally along the bottom of the frame with the following
control buttons:
LCD On/Off
Auto
Left
Right
Menu
The OSD panel also has one power LED.
4Figure 1-2 shows a typical monitor front view.
Figure 1-2: Typical Monitor Front View

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1.5.2 Bottom Panel View
5Figure 1-3 shows the bottom panel of the DM-190 monitor. Other models may include or
exclude additional connectors. Refer to Section 52.3 for listings of monitors and their
connectors. All connectors are fully described in Section 55.4.
Figure 1-3: DM-190 Bottom Panel View