IEI Technology DM-F65A/R User manual

DM-F Series Monitor
Page I
User Manual
DM Series Industrial Monitor
MODEL:
DM-F series
6.5" ~ 23.8" LCD Monitor
DisplayPort, HDMI, VGA, IP 65 Protection, RoHS
Rev. 2.00 – August 16, 2019

DM-F Series Monitor
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Revision
Date Version Changes
August 16, 2019 2.00 Added DM-FW15A and DM-FW19A information
December 13, 2017 1.17 Updated LCD size of DM-F12A and DM-F24A
Updated P-CAP controller spec.
Updated Section 1.9.3: DM-F24A Physical Dimensions
Updated Section 2.3: Optional Items
November 25, 2016 1.16 Added Section 3.3.3: Cabinet and Rack Installation (for
F19A)
September 20, 2016 1.15 Updated Section 1.3: Model Variations
Updated Section 1.7.2: DM-F12A ~ DM-F19A Connectors
Updated Section 1.8: Technical Specifications
Updated Section 1.9.3: DM-F19A Physical Dimensions
Modified Section 3.3.1: Panel Mounting
Modified Section 3.3.2: Cabinet and Rack Installation
January 21, 2016 1.14 Added 6.5", 8" and 19" model information
August 6, 2015 1.13 Added Section 3.2.8.1: Installing RS-232 Connector
April 29, 2015 1.12 Update Figure 3-2: 3-pin Terminal Block
March 4, 2015 1.11 Update Section 1.6: Technical Specifications
Update Section 1.8: Physical Dimensions
Update Section 3.4.1: Panel Mounting (cut-out
dimensions also updated)
December 23, 2014 1.10 Update to R11 version
June 10, 2014 1.01 Update Section 4.4.1: Panel Mounting
March 25, 2014 1.00 Initial Release

DM-F Series Monitor
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Safety Instructions
Warning! Read the user manual before connecting the system to the power
source.
Vorsicht! Bitte lesen Sie die Bedienungsanleitung, bevor Sie das System an eine
Stromquelle anschließen.
Attention! Avant de brancher le système à la source d'alimentation, consultez le
mode d'emploi.
Avvertenza! Consultare il manuale utente prima di collegare il sistema
all'alimentatore.
Atención! Lea atentamente este manual del usuario antes de operar la fuente de
alimentación.
警告！在將系統連接到電源之前，請仔細閱讀使用手冊。
警告！在将系统连接到电源之前，请仔细阅读使用手册。
Warning! To prevent the system from overheating, do not operate it in an area that
exceeds the maximum operating temperature described in the user manual.
Vorsicht! Um eine Überhitzung des Systems zu vermeiden, betreiben Sie es
ausschließlich im zulässigen Betriebstemperaturbereich. Dieser ist in der
Bedienungsanleitung vermerkt.
Attention! Pour éviter la surchauffe du système, ne l'utilisez pas dans une zone
dont la température dépasse les limites décrits dans le mode d'emploi.
Avvertenza! Per evitare che il sistema si surriscaldi, non utilizzarlo in aree che
superino la temperatura massima d'esercizio descritta nel manuale utente.
Atención! Para evitar el excesivo calentamiento del sistema, no opere en las
condiciones de temperatura superior a lo recomendado en este manual del
usuario.
警告！為防止系統過熱，不要在超過使用手冊上記載的產品工作溫度範圍之外操作
此系統。
警告！为防止系统过热，不要在超过使用手册上记载的产品工作温度范围之外操作
此系统。

DM-F Series Monitor
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Warning! Use only the adapter and power cord approved for this system. Use of
another type of adapter may risk fire or explosion. Please refer to the user manual
for the power adapter specifications.
Vorsicht! Nur zugelassene Netzteile und Netzkabel dürfen verwendet werden. Die
Benutzung von anderen Netzteilen kann einen Brand oder eine Explosion zur
Folge haben. Prüfen Sie die jeweiligen Spezifikationen in der
Bedienungsanleitung.
Attention! Utilisez exclusivement le câble d'alimentation et l’adaptateur
homologués pour ce système. L’utilisation d’un autre type d’adaptateur risquerait
de provoquer un incendie ou une explosion. Veuillez référer au mode d'emploi
pour les spécifications de l'adaptateur d'alimentation.
Avvertenza! Utilizzare solo l'adattatore e il cavo di alimentazione approvati per
questo sistema. L'uso di un altro tipo di adattatore può causare rischio d'incendio
o esplosione. Si prega di fare riferimento al manuale utente per le specifiche
sull'alimentazione.
Atención! Utilice solamente el adaptador de corriente alterna (CA) con Marcas
Conformidad otorgadas. Cualquier otro adaptador no otorgado aumenta el riesgo
de explosión o incendio. Por favor consulte el manual del usuario para las
especificaciones del adaptador de alimentación.
警告！只能使用經過認證、適用於本系統的電源變壓器與電源線。使用不適用的電
源變壓器將可能導致火災或爆炸。電源變壓器規格請參考使用手冊。
警告！只能使用经过认证，适用于本系统的电源适配器与电源线。使用不适用的电
源适配器将可能导致火灾或爆炸。电源适配器规格请参考使用手册。
Warning! Ultimate disposal of this product should be handled according to all
national laws and regulations.
Vorsicht! Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und
Gesetzen des Landes erfolgen.
Attention! La mise au rebut ou le recyclage de ce produit sont généralement
soumis aux lois et/ou directives de respect de l'environnement. Renseignez-vous
auprès de l'organisme compétent.
Avvertenza! Lo smaltimento di questo prodotto deve essere eseguito secondo le
leggi e i regolamenti locali.
Atención! La disposición final de residuos de este producto se debe cumplir con
las normativas y leyes del país.
警告！本產品的廢棄處理應根據該國家的法律和規章進行。
警告！本产品的废弃处理应根据该国家的法律和规章进行。

DM-F Series Monitor
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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

DM-F Series Monitor
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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.
HOT SURFACE
This symbol indicates a hot surface that should not be touched without
taking care.

DM-F Series Monitor
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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 2
1.3 MODEL VARIATIONS ................................................................................................... 3
1.4 APPLICATIONS ............................................................................................................ 3
1.5 FRONT VIEW .............................................................................................................. 4
1.6 REAR VIEW ................................................................................................................ 5
1.7 CONNECTORS ............................................................................................................. 6
1.7.1 DM-F65A and DM-F08A Connectors ............................................................... 6
1.7.2 DM-F12A ~ DM-F19A Connectors ................................................................... 7
1.7.3 DM-F22A and DM-F24A Connectors ............................................................... 7
1.8 TECHNICAL SPECIFICATIONS ...................................................................................... 8
1.8.1 DM-F65A ~ DM-F(W)15A Specifications ......................................................... 8
1.8.1 DM-F17A ~ DM-F24A Specifications ............................................................. 10
1.9 PHYSICAL DIMENSIONS ............................................................................................ 12
1.9.1 DM-F65A Physical Dimensions....................................................................... 12
1.9.2 DM-F08A Physical Dimensions....................................................................... 13
1.9.3 DM-F12A Physical Dimensions....................................................................... 14
1.9.4 DM-F15A Physical Dimensions....................................................................... 15
1.9.1 DM-FW15A Physical Dimensions ................................................................... 16
1.9.2 DM-F17A Physical Dimensions....................................................................... 17
1.9.3 DM-F19A Physical Dimensions....................................................................... 18
1.9.1 DM-FW19A Physical Dimensions ................................................................... 19
1.9.2 DM-F22A Physical Dimensions....................................................................... 20
1.9.3 DM-F24A Physical Dimensions....................................................................... 21
2 UNPACKING ............................................................................................................... 22
2.1 UNPACKING PROCEDURE.......................................................................................... 23
2.2 PACKING LIST........................................................................................................... 24
2.3 OPTIONAL ITEMS ...................................................................................................... 25

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3 INSTALLATION ......................................................................................................... 26
3.1 INSTALLATION PRECAUTIONS ................................................................................... 27
3.2 EXTERNAL PERIPHERAL DEVICE CONNECTION ........................................................ 28
3.2.1 DC-in Jack ....................................................................................................... 28
3.2.2 9 V–36 V Terminal Block (Optional) ............................................................... 28
3.2.3 USB for Touch Panel Connector...................................................................... 29
3.2.4 VGA Connector ................................................................................................ 29
3.2.5 DVI-D Connector (F65A, F08A and F19A Only)............................................ 30
3.2.6 DisplayPort Connector (F12A ~ F24A Only) .................................................. 31
3.2.7 HDMI Connector (F12A, F15A, F17A, F22A and F24A Only)....................... 32
3.2.8 RS-232 Port for Touch Panel (Reserved for Resistive Touch) ......................... 32
3.2.8.1 Installing RS-232 Connector..................................................................... 33
3.3 MOUNTING THE MONITOR........................................................................................ 35
3.3.1 Panel Mounting................................................................................................ 35
3.3.2 Cabinet and Rack Installation (for F65A ~ F17A) .......................................... 44
3.3.3 Cabinet and Rack Installation (for F19A/FW19A).......................................... 47
3.3.4 Wall Mounting.................................................................................................. 49
3.3.5 Stand Installation ............................................................................................. 51
3.3.6 Arm Installation ............................................................................................... 52
4 ON-SCREEN-DISPLAY (OSD) CONTROLS .......................................................... 54
4.1 OSD KEYPAD ........................................................................................................... 55
4.2 OSD MENU STRUCTURE .......................................................................................... 57
4.3 USING THE OSD....................................................................................................... 58
4.3.1 Image Menu ..................................................................................................... 58
4.3.1.1 Color Setting ............................................................................................. 59
4.3.2 Display Menu ................................................................................................... 60
4.3.3 System Menu .................................................................................................... 61
4.3.3.1 Input .......................................................................................................... 62
4.3.3.2 OSD Settings............................................................................................. 63
5 SOFTWARE DRIVERS .............................................................................................. 64
5.1 INTRODUCTION......................................................................................................... 65
5.2 RS-232 OR USBTOUCHSCREEN............................................................................... 65
5.3 TOUCH PANEL DRIVER INSTALLATION...................................................................... 66

DM-F Series Monitor
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5.4 CHANGE THE TOUCHSCREEN INTERFACE.................................................................. 71
5.5 CALIBRATING THE TOUCHSCREEN ............................................................................ 71
6 AD BOARDS ................................................................................................................ 74
6.1 AD BOARD OVERVIEW............................................................................................. 75
6.2 AV-6038 AD BOARD ................................................................................................ 75
6.2.1 AV-6038 Peripheral Interface Connectors....................................................... 76
6.2.2 Backlight Inverter Connector (INVERTER1) .................................................. 77
6.2.3 LVDS Connector (LVDS1) ............................................................................... 77
6.2.4 OSD Keypad Connector (CN14)...................................................................... 78
6.2.5 Power Input Connector (CN9)......................................................................... 78
6.2.6 RS-232 Connector for Touchscreen (RS232_1) ............................................... 78
6.2.7 USB Connector for Touchscreen (USB_TOUCH1) ......................................... 79
6.2.8 Touchscreen Connector (J1) ............................................................................ 79
6.2.9 LVDS Panel Voltage Select Jumper (JP2) ....................................................... 79
6.2.10 EIDE Firmware Update Jumper (JP3).......................................................... 79
6.3 AV-60381 AD BOARD .............................................................................................. 80
6.3.1 AV-60381 Peripheral Interface Connectors..................................................... 80
6.3.2 Backlight Inverter Connector (INVERTER1) .................................................. 81
6.3.3 LVDS Connector (LVDS1) ............................................................................... 82
6.3.4 OSD Keypad Connector (KEYPAD1) .............................................................. 82
6.3.5 Power Input Connector (PWR2)...................................................................... 83
6.3.6 RS-232 Connector for Touchscreen (RS232_1) ............................................... 83
6.3.7 USB Connector for Touchscreen (USB_TOUCH1) ......................................... 83
6.3.8 Touchscreen Connector (J1) ............................................................................ 83
6.3.9 VGA Connector (VGA2)................................................................................... 84
6.3.10 Backlight Voltage Select Jumper (JP5).......................................................... 84
6.3.11 LVDS Panel Voltage Select Jumper (JP2)...................................................... 84
6.3.12 Power Input Setting Jumper (JP4)................................................................. 85
6.3.13 Touchscreen Type Select Jumper (JP1).......................................................... 85
A REGULATORY COMPLIANCE .............................................................................. 86
B SAFETY PRECAUTIONS ......................................................................................... 88
B.1 SAFETY PRECAUTIONS............................................................................................. 89
B.1.1 General Safety Precautions ............................................................................. 89

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B.1.2 Anti-static Precautions .................................................................................... 90
B.1.3 Product Disposal ............................................................................................. 91
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 92
B.2.1 Maintenance and Cleaning.............................................................................. 92
B.2.2 Cleaning Tools ................................................................................................. 92
C SMARTOSD ................................................................................................................ 94
C.1 IEI SMARTOSD QUICK INSTALLATION GUIDE ......................................................... 95
C.2 PRE-INSTALLATION NOTICE ..................................................................................... 95
C.3 SMARTOSD INSTALLATION ...................................................................................... 95
C.4 SOFTWARE ILLUSTRATION ....................................................................................... 98
C.4.1 Manage Page................................................................................................. 101
C.4.2 EDID Page .................................................................................................... 102
C.4.3 Image Page.................................................................................................... 103
C.4.4 Display Page (for analog signal) .................................................................. 104
C.4.5 Color Page .................................................................................................... 105
C.4.6 PIP Page........................................................................................................ 106
C.4.7 System Page................................................................................................... 107
C.4.8 About Page .................................................................................................... 108
C.5 SMARTOSD FAQ ................................................................................................... 109
C.5.1 Windows 2000 Installation Failure ............................................................... 109
C.5.2 Vista Installation Failure............................................................................... 109
C.5.3 Model Failure.................................................................................................110
C.5.4 DDC Port Failure .......................................................................................... 111
D HAZARDOUS MATERIALS DISCLOSURE ........................................................112