IEI Technology eMerge Enterprise Instructions for use

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IEI eMerge™ Enterprise and Enterprise Ultra
Install and Setup Guide
Contents
Configuring Your eMerge Enterprise................................................................2
Connecting Power and the Network to the eMerge Enterprise ..................................................2
Configuring IP Settings...............................................................................................................3
Logging in to your eMerge Enterprise.........................................................................................4
Connecting Nodes and Configuring System Resources ............................................................4
Specifications.....................................................................................................6
Front Panel LEDs........................................................................................................................6
Reset Switches and Drive Lights................................................................................................7
The eMerge Enterprise Hard Drives...........................................................................................8
Migrating from eMerge 3.X to eMerge Enterprise 3.X......................................9
Version 3.1 and above

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Configuring Your eMerge Enterprise
Connecting Power and the Network to the eMerge Enterprise
1. Connect a grounded power cord to the power connector on the back of the eMerge
Enterprise or Enterprise Ultra. See the images below.
Connecting Power and the Network
2. Connect the network cable to the network connector on the back of the eMerge Enterprise or
Enterprise Ultra. Be sure the place the cable in the correct connector as shown below.
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Fan
Power connector
100-240 VAC This connector
not currently used Network
connector
NOTE: The remaining USB, serial, and device connectors
are not generally used in NetBox applications.
The back panel of the Enterprise, 1U rack mount.
Fan Power connector
100-240 VAC This connector
not currently used
Network
connector
NOTE: The remaining USB, serial, and device connectors
are not generally used in NetBox applications.
Monitor
Keyboard
The back panel of the Enterprise Ultra, 2U rack mount.
3. For the Enterprise Ultra (2U), open the drive door on the front panel and press the power
switch. See diagram below.
System
Reset
Alarm
Reset
Power
Inside the drive door on the Enterprise Ultra

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4. For the Enterprise (1U), press the power switch on the back panel to enable power to the
power supply. Then press the power switch on the front panel to power on the Enterprise
system. See the diagrams below.
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Power Switch (This switch enables power
to the power supply.)
The back panel of the Enterprise, 1U rack mount.
PWR TEMP HDDFAN
System
Reset
Alarm
Reset
Power
Power Switch (This switch powers
up the unit.)
The front panel of the Enterprise, 1U rack mount.
Configuring IP Settings
1. Open your browser and in the address field enter 192.168.0.250. This is the Network
Controller default IP address. Press the Enter key. The Init Mode page should now display
allowing you to set network IP settings.
Configuring IP settings through the web interface
NOTE: If the Init Mode page does not display select Setup : Site Settings : Network
Controller and click the link in the Initmode Settings section.
2. You can edit any of the settings on this page.
NOTE: If you change the IP address of the eMerge Enterprise be sure to take note of the new
address as you will need it to log in later.
3. In the Initmode Settings section select No from the drop-down. This ensures that Init mode
will not redisplay when you reboot. You can redisplay the Init mode page at any time from the
security application by selecting Setup : Site Settings : Network Controller and click the
link in the Initmode Settings section.
4. Click Save.
5. Click Reboot. The application may take several minutes to shut down and restart. You will
hear two beeps when it shuts down, followed by a single beep when it restarts.
6. Open a browser window on a computer connected to the router and in the Address box, enter
the IP address that you set for the Network Controller.
7. On the page that appears, the Activation Key and Product Key boxes should contain the
correct keys for your system. If these boxes are empty, you will need to enter this information
manually. The activation and product keys are included on a license label that is shipped with
the system.

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8. After reviewing the license agreement, click the Apply button to accept it.
IMPORTANT: Click the Apply button only once
9. At the Login page, enter the User name “admin.”
10. Enter the Password “admin.”
11. Click Go. The security application will now display.
Logging in to your eMerge Enterprise
NOTE: The default IP address of an eMerge Enterprise is 192.168.0.250. If you changed this
in previous steps then enter the new address here.
Login
1. Open your browser and enter the Enterprise IP address into the address line. Press the
Enter key
2. At the Login page enter the User name “admin.”
3. Enter the Password “admin.”
4. Click Go. The security application will now display.
Connecting Nodes and Configuring System Resources
1. In the application select Setup : Site Settings : Network Nodes.
Configure and Enable the Nodes.
2. Select from the Name drop-down the node you wish to enable.
NOTE: If there are many nodes it is recommended that you power up one node at a time.
This will help avoid confusion.
3. Click the Rename link under the drop-down and enter a name that will help you to identify it,
e.g. "Office node," “Parking Garage node.”
NOTE: Do not change the Unique Identifier field.
4. Click to check the Enabled box to the right of the Name drop-down. This allows the
communication of security data between the Network Controller and the Node.
5. Click Save.
6. Repeat steps 2 through 5 with each node in the system.
7. Select Setup : Site Settings : Network Controller.
8. Check that the nodes are now connected to the Enterprise controller. Each node should
appear in green with the word Connected.
9. If any nodes are not yet connected to the Enterprise controller, return to step 1 in this
procedure and ensure that all nodes are enabled.

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10. If some nodes still will not connect it may be necessary to adjust port forwarding on routers
and gateways to allow the nodes on different subnets to communicate with the controller. See
Tech Note 1 for details.
NOTE: It may also be necessary to use nnconfig.exe to assign a specific controller IP
address to each remote node, rather than to allow nodes to Auto Discover the controller.
You can now begin configuring system resources such as time specifications, inputs, outputs,
card formats, access levels, etc.
Configure system resources
1. Click the Help link in the upper right of the eMerge application page.
2. In the Help window click the Contents link at the top.
3. On the Contents page click the second link called Initial System Setup Checklist.
NOTE: This topic provides a good sequence in which to configure system resources.
4. Alternatively, you can use Tech Note 2 for a Quick Start to get a door up and working.
5. Test the access control functions.

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Specifications
The IEI eMerge Enterprise is a 19” 1U rack mount disk-based network appliance that gives you
greater capacity for applications of greater scale and complexity than a standard solid-state eMerge
controller.
The Enterprise Ultra is a 19” 2U rack mount network appliance that gives you maximum capacity for
applications of greater scale and complexity.
Power Input Rating: 100~240 VAC @50 ~ 60 Hz
Front Panel LEDs
The front panel of the eMerge Enterprise has LEDs, switches and connector ports. Open the
front cover to see the panel. The table beneath explains the functions of the LEDs.
PWR TEMP HDDFAN
System
Reset
Alarm
Reset
Power
Inside the Enterprise front cover.
The front panel of the eMerge Enterprise Ultra has LEDs, connector ports, and a lockable hard
drive door. The table beneath explains the functions of the LEDs.
HDD
TEMP
FAN
POWER
Drive door Lock
The front plate of the Enterprise Ultra.
POWER
On Green: Power is supplied to the unit.
On Red: Redundant power supply failure.
Off: No power.
HDD
Flashes Yellow when drives are accessed.
TEMP On Green: Unit temperature is OK.
On Red: Unit is too hot.
FAN
On Green: Fan is functioning properly.
On Red: Abnormal.
Off: No power to the fan.
If POWER, TEMP, or FAN LEDs turn red an audible alarm will sound. To stop the audible
alarm, press the Alarm Reset button inside the drive door. See the image below.

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Reset Switches and Drive Lights
Open the Enterprise Ultra lockable hard drive door, or the Enterprise front cover. See the
images below. The table beneath explains the functions of the switches and drive lights.
PWR TEMP HDDFAN
System
Reset
Alarm
Reset
Power
Behind the Enterprise Front Cover
Inside the Enterprise front cover.
Behind the Enterprise Ultra Drive Door
System
Reset
Alarm
Reset
Power
Drive lights
Drive 1
Drive 2
CD ROM
Inside the Enterprise Ultra lockable drive door.
Drive Lights
On Green: Drive OK.
Off or On Red: Drive failure
System
Reset This button restarts the Enterprise controller processes.
Alarm Reset
The eMerge Enterprise has an audible alarm which sounds when the
power, temperature, or the fan are in an abnormal state. Press this to stop
the audible alarm.
Power
Press and hold for 3 to 5 seconds to force a power off.
NOTE: It is not recommended that the unit be powered down in this way.
To power down the system select Setup : System Maintenance :
Utilities and in the System functions section click the Shutdown Now
button. The eMerge Enterprise will back itself up and power off.

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The eMerge Enterprise Hard Drives
The eMerge Enterprise comes equipped with an 80 gigabyte hard drive. This drive can be
replaced but the unit must first be powered down.
The eMerge Enterprise Ultra comes equipped with hot swappable RAID 1 mirrored drives. The
drives are 80 Gigabytes each. If a drive is not functioning properly the drive light shows red or
does not light up at all. Once a new drive is inserted it will be automatically updated with a
mirror image of the other drive.
NOTE: You need not power down the Enterprise Ultra to perform this operation. The
Enterprise Ultra will continue to perform its access control functions throughout this process.
Removing and Replacing Enterprise Ultra Hard Drives
1. Open the lockable drive door.
2. Slide the drive lock switch to the left. See image below.
3. Place a finger into the gap to the right of the drive lock switch and pry the drive removal lever
out and to the right. This will unseat the drive.
4. Pull the drive out of the Enterprise Ultra.
5. Place the new drive into the Enterprise Ultra and press the drive level all the way in until it
snaps into position.
6. The new drive will automatically update itself to mirror the other drive.
Slide the drive lock switch to the left
Put one finger into gap and pry out
the left side of the drive removal lever
Removing a hot-swapable drive

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Migrating from eMerge 3.X to eMerge Enterprise 3.X
If you are upgrading your solid-state eMerge system capacity by migrating to a disk-based eMerge
Enterprise complete the following procedures. You will need an eMerge Enterprise or Enterprise
Ultra and a Node-only blade to replace the Controller/Node blade that is currently in your solid-state
eMerge.
1. Login to the eMerge system.
Back up the eMerge data
2. Select Administration : Utility : Backup System.
3. Enter a comment to explain the purpose of this backup.
4. Click Full Backup.
5. When the backup is complete it is listed in the Existing Backups section.
6. Download a copy of this backup to a disk drive by clicking the get link in the Download?
column.
7. In the File Download dialog click Save.
8. In the Save As dialog browse to the location where you wish to save this backup.
9. Click Save.
1. Select Setup : Site Settings : Network Nodes.
Replace the solid-state eMerge controller with a Node-only blade
2. From the Name drop-down select the Node that you will replace.
3. Write down the Node name and Unique Identifier for this node. You will need to know this
later to complete your configuration.
4. Select Setup : System Maintenance : Utilities.
5. Click the Shutdown Now button in the System Functions section of this page.
6. Please wait for the system countdown to complete and you will hear two beeps.
7. Remove power from the eMerge.
8. Replace the Controller/node blade with a Node-only blade.
9. Re-power the now Node-only eMerge.
NOTE: By default, nodes come from the factory set to DHCP.
NOTE: If you set your eMerge Enterprise IP settings to the same settings as the previous
controller then router settings, port forwarding settings, and Node auto-discovery settings will
not need to be changed.
Start the eMerge Enterprise and restore the data backup
1. Connect power and the network to the Enterprise.
2. Open the drive door on the front panel of the Enterprise and press the power switch. The
system may need 2 to 3 minutes to launch.
3. Open your browser and enter the Enterprise IP address into the address line. Press the Enter
key.

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NOTE: The default IP address of an eMerge Enterprise is 192.168.0.250. If you changed this
in previous steps then enter the new address here.
4. At the Login page enter the User name “admin.”
5. Enter the Password “admin.”
6. Click Go. The security application will now display.
7. Select Setup : System Maintenance : Restore System.
8. Click the link provided to upload the backup you previously made. Browse to the location of
the system backup file and click Save. The backup should now appear on the Restore
System page.
9. Click the button in the Restore? column next to the backup you wish to restore.
10. Click Restore Now.
11. When the system restore has completed you will be logged out.
1. Log back in to the Enterprise.
Login and Swap the Unique Identifiers of the removed and newly installed Nodes
2. Select Setup : Site Settings : Network Nodes.
3. Select from the Name drop-down the node which you removed.
4. Click the Commands tab.
5. Click the Swap button.
6. In the dialog box select from the drop-down the newly installed node.
NOTE: If other nodes are powered you may need to know the Unique identifier for this new
node to make the correct selection. You can use nnconfig.exe to get this UID.
7. Click Save and confirm the swap in the popup.
NOTE: Since resources (inputs, outputs, readers, etc.) are specific to a node unique
identifier, the Swap you performed in this procedure has reassigned the old node’s resources
to the new node.
8. Select Setup : Site Settings : Network Nodes.
9. Select from the Name drop-down the old node that you previously removed.
10. Click Delete.
NOTE: This node is no longer in the network and deleting it will help avoid confusion.
1. Select Setup : Site Settings : Network Nodes.
Enable and connect remaining nodes to the Enterprise
2. Select a node from the Name drop-down.
3. Click the Enabled box and make any needed changes to the node’s settings.
4. Click Save.
5. Repeat steps 2, 3, and 4 for each node in the system.
6. Select Setup : Site Settings : Network Controller.
7. Check that the nodes are now connected to the Enterprise controller. Each node should
appear in green with the word Connected.