IEI Technology PUZZLE-5030 User manual

PUZZLE-5030
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User Manual
MODEL:
PUZZLE-5030
1U Rackmount Network Appliance Supports LGA1200 Intel® Xeon® E
Processor (Codenamed: Rocket Lake), Intel® C256 Chipset,
Four DDR4 Slots, Eight 2.5GbE, Two PulM Slots,
Two PCIe Expansions, Redundant Power, RoHS
Rev. 1.00 –November 10, 2022

PUZZLE-5030
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Revision
Date
Version
Changes
November 10, 2022
1.00
Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or other
means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION........................................................................................................ 12
1.1 OVERVIEW................................................................................................................ 13
1.2 MODEL VARIATIONS ................................................................................................ 14
1.3 FEATURES................................................................................................................. 14
1.4 FRONT PANEL........................................................................................................... 15
1.5 REAR PANEL ............................................................................................................ 15
1.6 TECHNICAL SPECIFICATIONS .................................................................................... 16
1.6.1 Expansion Slot Block Diagram........................................................................ 18
1.7 DIMENSIONS............................................................................................................. 19
2 UNPACKING ............................................................................................................... 20
2.1 ANTI-STATIC PRECAUTIONS...................................................................................... 21
2.2 UNPACKING PRECAUTIONS....................................................................................... 21
2.3 PACKING LIST .......................................................................................................... 22
2.4 OPTIONAL ITEMS ...................................................................................................... 23
3 INSTALLATION ......................................................................................................... 24
3.1 INSTALLATION PRECAUTIONS ................................................................................... 25
3.2 TOP COVER REMOVAL.............................................................................................. 26
3.3 UDIMM INSTALLATION ........................................................................................... 27
3.4 CPU INSTALLATION (PUZZLE-5030-R ONLY)........................................................ 28
3.4.1 CPU Heatsink Installation (PUZZLE-5030-R Only)....................................... 30
3.5 HDD INSTALLATION................................................................................................. 31
3.6 PCIE EXPANSION CARD INSTALLATION .................................................................... 33
3.7 IEI NETWORKING MODULE INSTALLATION .............................................................. 38
3.8 M.2 MODULE INSTALLATION.................................................................................... 39
3.9 PCIE MINI CARD INSTALLATION .............................................................................. 40
3.9.1 Half-size PCIe Mini Card Installation............................................................. 41
3.10 2.5GBE LAN CONNECTIONS.................................................................................. 42
3.11 BYPASS CONFIGURATION IN BIOS.......................................................................... 43
3.12 CONSOLE CONNECTION.......................................................................................... 45

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3.12.1 Enable Console Port When Booting .............................................................. 45
3.13 RACK MOUNT ........................................................................................................ 48
3.14 POWER-ON PROCEDURE......................................................................................... 49
3.15 AVAILABLE DRIVERS.............................................................................................. 50
3.15.1 Driver Download ........................................................................................... 51
3.16 MAINTENANCE....................................................................................................... 52
3.16.1 Power Supply Unit Replacement ................................................................... 53
3.16.2 Jumper Settings.............................................................................................. 54
3.16.2.1 AT/ATX Mode Selection......................................................................... 54
3.16.2.2 Clear CMOS............................................................................................ 55
3.16.2.3 BIOS Update Selection ........................................................................... 56
3.16.2.4 Flash Descriptor Security Override Jumper............................................ 57
4 BIOS .............................................................................................................................. 58
4.1 INTRODUCTION......................................................................................................... 59
4.1.1 Starting Setup................................................................................................... 59
4.1.2 Using Setup ...................................................................................................... 59
4.1.3 Getting Help..................................................................................................... 60
4.1.4 Unable to Reboot after Configuration Changes .............................................. 60
4.1.5 BIOS Menu Bar................................................................................................ 60
4.2 MAIN........................................................................................................................ 61
4.3 ADVANCED............................................................................................................... 62
4.3.1 CPU Configuration .......................................................................................... 63
4.3.2 Trusted Computing........................................................................................... 65
4.3.3 IT5571 H/W Monitor........................................................................................ 66
4.3.3.1 Smart Fan Mode Configuration ................................................................ 67
4.3.4 IT5571 Super IO Configuration ....................................................................... 68
4.3.4.1 Serial Port 1 Configuration ....................................................................... 69
4.3.5 NETWROK Configuration(ByPass Setting)..................................................... 70
4.3.6 Serial Port Console Redirection ...................................................................... 71
4.3.7 Network Stack Configuration........................................................................... 74
4.3.8 NVMe Configuration........................................................................................ 75
4.4 CHIPSET ................................................................................................................... 76
4.4.1 System Agent (SA) Configuration .................................................................... 77
4.4.1.1 Memory Configuration ............................................................................. 78

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4.4.1.2 Graphics Configuration............................................................................. 78
4.4.2 PCH-IO Configuration .................................................................................... 80
4.4.2.1 PCI Express Configuration ....................................................................... 81
4.4.2.2 SATA and RST Configuration................................................................... 83
4.5 SECURITY................................................................................................................. 84
4.6 BOOT........................................................................................................................ 85
4.7 SAVE & EXIT ............................................................................................................ 87
5 INTERFACE CONNECTORS ................................................................................... 88
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 89
5.2 INTERNAL PERIPHERAL CONNECTORS ...................................................................... 90
5.2.1 ATX Power Connector (ATX1)......................................................................... 91
5.2.2 ATX PSU SMBus Connector (CN3) ................................................................. 91
5.2.3 CPU Power Connector (CPU12V1) ................................................................ 92
5.2.4 Debug Port Connector (DBG_PORT1)........................................................... 92
5.2.5 DIO Connector (DIO1).................................................................................... 92
5.2.6 Fan Connectors (SYS_FAN1/2/3/4) ................................................................. 93
5.2.7 HDMI Connector (HDMI1) ............................................................................. 93
5.2.8 LCM Connector (LCM1).................................................................................. 94
5.2.9 M.2 M-key Slot (M2_SSD1) ............................................................................. 94
5.2.10 PCIe Mini Card Slot (MPCIE1)..................................................................... 95
5.2.11 Power Button Connector (PWR_BTN1)......................................................... 96
5.2.12 SATA Connector (PCIEX1_SLOT1)............................................................... 97
5.2.13 SATA Connector (SATA1)............................................................................... 97
5.2.14 SATA Power Connector (SATA_PWR1) ......................................................... 98
5.2.15 SIM Card Slot (SIM1) .................................................................................... 98
5.2.16 SPI Flash Connector (JSPI1)......................................................................... 98
5.2.17 SPI Flash Connector - EC (EC_FLASH1)..................................................... 99
5.2.18 TPM Connector (TPM1)................................................................................ 99
5.2.19 USB 2.0 Connector (USB1) ......................................................................... 100
5.2.20 USB DOM Connector (USB_DOM1) .......................................................... 100
5.2.21 IEI Networking Module Slot A..................................................................... 100
5.2.22 IEI Networking Module Slot B..................................................................... 103
A REGULATORY COMPLIANCE ............................................................................ 105

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B SAFETY PRECAUTIONS ........................................................................................110
B.1 SAFETY PRECAUTIONS............................................................................................111
B.1.1 General Safety Precautions ............................................................................111
B.1.2 Anti-static Precautions ...................................................................................112
B.1.3 Product Disposal ............................................................................................113
B.2 MAINTENANCE AND CLEANING PRECAUTIONS .......................................................114
B.2.1 Maintenance and Cleaning.............................................................................114
B.2.2 Cleaning Tools................................................................................................114
C ERROR BEEP CODE ...............................................................................................115
C.1 PEI BEEP CODES ....................................................................................................116
C.2 DXE BEEP CODES ..................................................................................................116
D HAZARDOUS MATERIALS DISCLOSURE ........................................................117
D.1 ROHS II DIRECTIVE (2015/863/EU) ......................................................................118
D.2 CHINA ROHS..........................................................................................................119

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List of Figures
Figure 1-1: PUZZLE-5030 Series.................................................................................................13
Figure 1-2: PUZZLE-5030 Front Panel........................................................................................15
Figure 1-3: PUZZLE-5030 Rear Panel .........................................................................................15
Figure 1-4: Expansion Slot Block Diagram................................................................................18
Figure 1-5: Physical Dimensions (millimeters)..........................................................................19
Figure 3-1: Top Cover Removal ..................................................................................................26
Figure 3-2: UDIMM Slot Locations..............................................................................................27
Figure 3-3: Disengage the CPU Socket Load Lever..................................................................28
Figure 3-4: Remove Protective Cover.........................................................................................29
Figure 3-5: Insert the Socket LGA1155 CPU..............................................................................30
Figure 3-6: Close the Socket LGA1155 ......................................................................................30
Figure 3-7: CPU Heatsink Installation.........................................................................................31
Figure 3-8: HDD Bracket Retention Screws...............................................................................32
Figure 3-9: Secure HDD to the Bracket ......................................................................................32
Figure 3-10: HDD Installation ......................................................................................................33
Figure 3-11: Expansion Slot Module Retention Screws...........................................................34
Figure 3-12: Disconnect the Expansion Slot Module................................................................35
Figure 3-13: Blank Bracket Screw...............................................................................................35
Figure 3-14: PCIe Expansion Card Installation..........................................................................36
Figure 3-15: Expansion Slot Module Installation ......................................................................37
Figure 3-16: Networking Module Slot Cover Screws................................................................38
Figure 3-17: Networking Module Installation.............................................................................39
Figure 3-18: PCIe Mini Slot Location..........................................................................................40
Figure 3-19: RJ-45 Ethernet Connector......................................................................................42
Figure 3-20: Rack Mount Bracket Installation ...........................................................................48
Figure 3-21: Power-on..................................................................................................................49
Figure 3-22: IEI Resource Download Center..............................................................................50
Figure 3-23: AT/ATX Mode Switch Location..............................................................................54
Figure 3-24: Clear CMOS Button Location.................................................................................55
Figure 3-25: BIOS Update Selection Jumper Location.............................................................56
Figure 3-26: Flash Descriptor Security Override Jumper Location ........................................57

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List of Tables
Table 1-1: PUZZLE-5030 Model Variations.................................................................................14
Table 1-2: Technical Specifications............................................................................................17
Table 3-1: LAN Pinouts ................................................................................................................42
Table 3-2: RJ-45 Ethernet Connector LEDs...............................................................................42
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................45
Table 3-4: AT/ATX Mode Switch Settings ..................................................................................54
Table 3-5: BIOS Update Selection Jumper Settings .................................................................56
Table 3-6: Flash Descriptor Security Override Jumper Settings.............................................57
Table 4-1: BIOS Navigation Keys................................................................................................60
Table 5-1: Peripheral Interface Connectors...............................................................................90
Table 5-2: ATX Power Connector Pinouts .................................................................................91
Table 5-3: ATX PSU SMBus Connector (CN3) Pinouts.............................................................91
Table 5-4: CPU Power Connector (CPU12V1) Pinouts..............................................................92
Table 5-5: Debug Port Connector (DBG_PORT1) Pinouts........................................................92
Table 5-6: DIO Connector (DIO1) Pinouts..................................................................................92
Table 5-7: Fan Connectors (SYS_FAN1/2/3/4) Pinouts.............................................................93
Table 5-8: HDMI Connector (HDMI1) Pinouts.............................................................................93
Table 5-9: LCM Connector (LCM1) Pinouts ...............................................................................94
Table 5-10: M.2 M-key Slot (M2_SSD1) Pinouts.........................................................................95
Table 5-11: PCIe Mini Card Slot (MPCIE1) Pinouts ...................................................................96
Table 5-12: Power Button Connector (PWR_BTN1) Pinouts....................................................96
Table 5-13: SATA 6Gb/s Connector (PCIEX1_SLOT1) Pinouts................................................97
Table 5-14: SATA Connector (SATA1) Pinouts .........................................................................97
Table 5-15: SATA Power Connector (SATA_PWR1) Pinouts...................................................98
Table 5-16: SIM Card Slot (SIM1) Pinouts ..................................................................................98
Table 5-17: SPI Flash Connector (JSPI1) Pinouts.....................................................................98
Table 5-18: SPI Flash Connector - EC (EC_FLASH1) Pinouts .................................................99
Table 5-19: TPM Connector (TPM1) Pinouts..............................................................................99
Table 5-20: USB 2.0 Connector (USB1) Pinouts......................................................................100
Table 5-21: USB DOM Connector (USB_DOM1) Pinouts........................................................100
Table 5-22: IEI Networking Module Slot A Pinouts .................................................................102

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Table 5-23: IEI Networking Module Slot B Pinouts .................................................................104
Table 5-24: PCIe Link Configuration.........................................................................................104

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Chapter
1
1Introduction

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1.1 Overview
Figure 1-1: PUZZLE-5030 Series
The PUZZLE-5030 is a 1 U network appliance series powered by the 8th generation Intel®
Xeon®E Processor (codenamed: Rocket Lake). It is optimized to host VNFs (Virtual
Network Functions) and is ideal for SD-WAN.
The PUZZLE-5030 supports 8 copper GbE ports for high-speed network applications, and
it is equipped with a PCIe Gen4 x8 slot and a PCIe Gen4 x4 slot for upgrading with
expansion cards, such as NIC cards or accelerator cards. Multiple storage interfaces for
fast and stable data transmission are offered through SATA 6Gb/s connectors and M.2 M-
key slot.
WARNING:
This equipment is not suitable for use in locations where children are
likely to be present.

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1.2 Model Variations
The model variations of the PUZZLE-5030 are listed below.
PUZZLE-5030
CPU
-R*
N/A
- XE/R
Intel® Xeon® E-2378G
- XE2/R
Intel® Xeon® E-2378
*A CPU heatsink must be purchased separately for the PUZZLE-5030-R. Refer to Section 2.4.
Table 1-1: PUZZLE-5030 Model Variations
1.3 Features
The PUZZLE-5030 features are listed below:
Powered by 8th gen Intel® Xeon® E Processor (Codename: Rocket Lake)
and Intel® C256 chipset
Support four 3200 MHz DDR4 ECC/ non-ECC UDIMMs (up to 128 GB)
Support two 2.5" SATA SSD/HDD
Support up to eight 2.5 GbE connections via Intel® C256 controllers
2-pair bypass
Upgradable with future expansion cards by one PCIe Gen4 x8 slot, one PCIe
Gen4 x4 slot, one M.2 M-key 2260/2280 slot and one PCIe Mini card slot
One RJ-45 console port
Supports two external USB 3.0 ports (on front panel) and two internal
USB 2.0 ports (by pin header)
1U chassis for rack mounting
CE, FCC and RoHS compliant

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1.4 Front Panel
The overview of the front panel is shown in Figure 1-2691H691H.
Figure 1-2: PUZZLE-5030 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED
Off
The system is turned off.
Blue
The system is turned on.
HDD Status LED
Off
No HDD activity
Blinking Green
HDD activity
Alert LED
Off
No alert
Red
Alert message
1.5 Rear Panel
An overview of the PUZZLE-5030 rear panel is shown in 691H691Figure 1-3Hbelow.
Figure 1-3: PUZZLE-5030 Rear Panel

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1.6 Technical Specifications
The PUZZLE-5030 technical specifications are listed in Table 1-2.
Form Factor
1U
CPU (SoC)
Intel® Xeon® E Processor (Codename: Rocket Lake)
Chipset
Intel® C256
Memory
DDR4 3200 MHz ECC/non-ECC UDIMM
Up to 128 GB
4 x 288-pin DIMM
Networking
Intel® I225V-AT Ethernet controller
8 x 2.5 GbE LAN port
2 x IEI network module slot
LAN Bypass
2 pairs
Network Module
Site A: PCIe x8 or two PCIe x4
Site B: two PCIe x4 or four PCIe x2
Storage
2 x 2.5" SATA HDD/SSD bay support SATA 3.0 (6 Gbps)
Expansion Slot
1 x M.2 M key 2260/2280 support PCIe Gen3 x4 or SATA 6Gb/s
1 x PCIe Mini with SIM card slot (PCIe Gen3 x1)
2 x Standard PCIe slot (PCIe Gen4 x4, PCIe Gen4 x8)
Indicators
LCM (16x2 character with 2 control buttons)
1 x Power LED
1 x Storage LED
1 x Alert LED (programmable )
Display
Internal HDMI 2.0a connector
Console
1 x RJ-45
USB
2 x USB 3.0 (external, on front panel)
2 x USB 2.0 (internal, by pin header)
Switch/Button
Power switch (rear panel)
Reset button (front panel)

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TPM
TPM 2.0 pin header
Antenna Connector
1 x Knockout hole for antenna connector
Power Input
100 V ~ 240 V, 5 A ~ 2.5 A, 60 Hz ~ 50 Hz
Type/Watt
300 W AC, redundant
Thermal Solution
3 x Cooling fans with smart fan function
1 x System fan
Mounting
1U rack mount
Operating Temperature
0C~40C (32F~104F)
Storage Temperature
-10°C ~ 50°C
Operating Humidity
5%~90%, non-condensing
Safety
CE, FCC, RoHS
Weight
10 kg
Physical Dimensions
430 mm x 44.2 mm x 426 mm
Operating System
Linux (CentOS, Red Hat, Ubuntu, etc.)
Microsoft Windows 10
Table 1-2: Technical Specifications

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1.6.1 Expansion Slot Block Diagram
The block diagram of the expansion slots is shown below:
Figure 1-4: Expansion Slot Block Diagram

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1.7 Dimensions
The physical dimensions are shown below:
Figure 1-5: Physical Dimensions (millimeters)

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Chapter
2
2Unpacking