IEI Technology PUZZLE-IN002 User manual

PUZZLE-IN002
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User Manual
MODEL:
PUZZLE-IN002
1U Network Appliance with 8th Gen. Intel® Core™ i7/i5/i3,
Pentium® or Celeron® Processor, DDR4, Six GbE Ports,
PCIe x16 Slot, M.2, Mini-SATA, Rack Mount, and RoHS
Rev. 1.02 – June 9, 2020

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Revision
Date Version Changes
June 9, 2020 1.02 Added username and password information for system
login in Section 3.11 Power-On Procedure.
Added Section 3.9.1: Enable Console Port When Booting
Modified storage temperature
February 19, 2019 1.01 Updated internal system images
November 23, 2018 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 MODEL VARIATIONS ................................................................................................... 2
1.3 FEATURES................................................................................................................... 3
1.4 FRONT PANEL ............................................................................................................. 3
1.5 REAR PANEL............................................................................................................... 4
1.6 TECHNICAL SPECIFICATIONS ...................................................................................... 4
1.7 DIMENSIONS............................................................................................................... 6
2 UNPACKING ................................................................................................................. 7
2.1 ANTI-S TAT I C PRECAUTIONS ........................................................................................ 8
2.2 UNPACKING PRECAUTIONS......................................................................................... 8
2.3 PACKING LIST............................................................................................................. 9
2.4 OPTIONAL ITEMS ...................................................................................................... 10
3 INSTALLATION ..........................................................................................................11
3.1 INSTALLATION PRECAUTIONS ................................................................................... 12
3.2 TOP COVER RE M O VA L .............................................................................................. 13
3.3 DIMM INSTALLATION .............................................................................................. 13
3.4 HDD INSTALLATION................................................................................................. 15
3.5 PCIE EXPANSION CARD INSTALLATION .................................................................... 17
3.6 M.2 MODULE INSTALLATION.................................................................................... 20
3.7 MINI-S ATA CARD INSTALLATION ............................................................................ 21
3.7.1 Half-size Card Installation............................................................................... 22
3.8 LAN CONNECTION................................................................................................... 23
3.9 CONSOLE CONNECTION............................................................................................ 24
3.9.1 Enable Console Port When Booting ................................................................ 24
3.10 MOUNTING THE SYSTEM ........................................................................................ 27
3.11 POWER-ON PROCEDURE......................................................................................... 27
3.12 AVA I L ABLE DRIVERS .............................................................................................. 28
3.12.1 Driver Download ........................................................................................... 29

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3.13 MAINTENANCE....................................................................................................... 30
3.13.1 Clear CMOS................................................................................................... 30
3.13.2 Flash Descriptor Security Override Jumper.................................................. 31
4 BIOS .............................................................................................................................. 33
4.1 INTRODUCTION......................................................................................................... 34
4.1.1 Starting Setup................................................................................................... 34
4.1.2 Using Setup ...................................................................................................... 34
4.1.3 Getting Help..................................................................................................... 35
4.1.4 Unable to Reboot after Configuration Changes .............................................. 35
4.1.5 BIOS Menu Bar................................................................................................ 35
4.2 MAIN........................................................................................................................ 36
4.3 ADVANCED ............................................................................................................... 37
4.3.1 CPU Configuration .......................................................................................... 38
4.3.2 Trusted Computing........................................................................................... 39
4.3.3 iWDD H/W Monitor......................................................................................... 40
4.3.3.1 Smart Fan Mode Configuration ................................................................ 41
4.3.4 IT8528 Super IO Configuration ....................................................................... 43
4.3.4.1 Serial Port 1 Configuration ....................................................................... 43
4.3.5 Serial Port Console Redirection ...................................................................... 44
4.3.5.1 Legacy Console Redirection Settings ....................................................... 46
4.3.6 NVMe Configuration........................................................................................ 47
4.4 CHIPSET ................................................................................................................... 48
4.4.1 System Agent (SA) Configuration .................................................................... 49
4.4.1.1 Memory Configuration ............................................................................. 50
4.4.1.2 Graphics Configuration............................................................................. 50
4.4.1.3 PEG Port Configuration............................................................................ 52
4.4.2 PCH-IO Configuration .................................................................................... 53
4.4.2.1 SATA and RST Configuration................................................................... 54
4.4.2.2 HD Audio Configuration........................................................................... 55
4.5 SECURITY ................................................................................................................. 56
4.6 BOOT........................................................................................................................ 57
4.7 SAV E &EXIT ............................................................................................................ 59
5 INTERFACE CONNECTORS ................................................................................... 60

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5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 61
5.2 INTERNAL PERIPHERAL CONNECTORS ...................................................................... 62
5.2.1 ATX Power Connector (ATX1)......................................................................... 63
5.2.2 CPU Power Connector (CPU12V1) ................................................................ 63
5.2.3 Chassis Intrusion Connector (CHASSIS1)....................................................... 63
5.2.4 DIO Connector (DIO1).................................................................................... 64
5.2.5 EC Debug Connector (CN1)............................................................................ 64
5.2.6 Fan Connectors (CPU_FAN1/2/3, SYS_FAN1) ............................................... 64
5.2.7 Front Panel Connector (F_PANEL1)............................................................... 65
5.2.8 LCM Connector (CN2) .................................................................................... 65
5.2.1 M.2 Slot (M2_CN1).......................................................................................... 66
5.2.2 Mini-SATA Card Slot (MINI_PCIE1)............................................................... 67
5.2.1 Power Switch Connector (PWR_BTN1) .......................................................... 68
5.2.2 SATA Connector (SATA_SLOT1) ..................................................................... 68
5.2.3 SPI Flash Connector (JSPI1)........................................................................... 69
5.2.4 SPI Flash Connector - EC (JSPI2) .................................................................. 69
5.2.5 TPM Connector (TPM1) .................................................................................. 70
5.2.6 USB 2.0 Connector (USB1) ............................................................................. 70
5.2.7 USB DOM Connector (USB_DOM1) .............................................................. 70
A REGULATORY COMPLIANCE .............................................................................. 72
B SAFETY PRECAUTIONS ......................................................................................... 77
B.1 SAFETY PRECAUTIONS............................................................................................. 78
B.1.1 General Safety Precautions ............................................................................. 78
B.1.2 Anti-static Precautions .................................................................................... 78
B.1.3 Product Disposal ............................................................................................. 79
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 80
B.2.1 Maintenance and Cleaning.............................................................................. 80
B.2.2 Cleaning Tools ................................................................................................. 80
C ERROR BEEP CODE ................................................................................................ 82
C.1 PEI BEEP CODES ..................................................................................................... 83
C.2 DXE BEEP CODES ................................................................................................... 83
D HAZARDOUS MATERIALS DISCLOSURE ......................................................... 84

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D.1 ROHS II DIRECTIVE (2015/863/EU) ....................................................................... 85
D.2 CHINA ROHS........................................................................................................... 86

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List of Figures
Figure 1-1: PUZZLE-IN002 Series..................................................................................................2
Figure 1-2: PUZZLE-IN002 Front Panel.........................................................................................3
Figure 1-3: PUZZLE-IN002 Rear Panel..........................................................................................4
Figure 1-4: Physical Dimensions (millimeters)............................................................................6
Figure 3-1: Top Cover Removal ..................................................................................................13
Figure 3-2: DIMM Slot Locations.................................................................................................14
Figure 3-3: HDD Bracket Retention Screws...............................................................................15
Figure 3-4: Secure HDD to the Bracket ......................................................................................16
Figure 3-5: HDD Installation ........................................................................................................16
Figure 3-6: Expansion Slot Module Retention Screws .............................................................17
Figure 3-7: Disconnect the Expansion Slot Module..................................................................18
Figure 3-8: Blank Bracket Screw.................................................................................................18
Figure 3-9: PCIe Expansion Card Installation............................................................................19
Figure 3-10: Expansion Slot Module Installation ......................................................................20
Figure 3-11: Mini-SATA Slot Location ........................................................................................22
Figure 3-12: RJ-45 Ethernet Connector......................................................................................23
Figure 3-13: Rack Mounting Bracket Installation ......................................................................27
Figure 3-14: Power-on..................................................................................................................28
Figure 3-15: IEI Resource Download Center..............................................................................28
Figure 3-16: Clear CMOS Button Location.................................................................................31
Figure 3-17: Flash Descriptor Security Override Jumper Location ........................................31

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List of Tables
Table 1-1: PUZZLE-IN002 Model Variations .................................................................................2
Table 1-2: Technical Specifications..............................................................................................6
Table 3-1: LAN Pinouts ................................................................................................................23
Table 3-2: RJ-45 Ethernet Connector LEDs ...............................................................................23
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................24
Table 3-4: Flash Descriptor Security Override Jumper Settings.............................................31
Table 4-1: BIOS Navigation Keys ................................................................................................35
Table 5-1: Peripheral Interface Connectors ...............................................................................62
Table 5-2: ATX Power Connector Pinouts .................................................................................63
Table 5-3: CPU Power Connector (CPU12V1) Pinouts..............................................................63
Table 5-4: Chassis Intrusion Connector (CHASSIS1) Pinouts.................................................63
Table 5-5: DIO Connector (DIO1) Pinouts ..................................................................................64
Table 5-6: EC Debug Connector (CN1) Pinouts.........................................................................64
Table 5-7: Fan Connectors (CPU_FAN1/2/3, SYS_FAN1) Pinouts...........................................64
Table 5-8: Front Panel Connector (F_PANEL1) Pinouts...........................................................65
Table 5-9: LCM Connector (CN2) Pinouts ..................................................................................65
Table 5-10: M.2 Slot (M2_CN1) Pinouts ......................................................................................67
Table 5-11: Mini-SATA Card Slot (MINI_PCIE1) Pinouts...........................................................68
Table 5-12: Power Switch Connector (PWR_BTN1) Pinouts....................................................68
Table 5-13: SATA 6Gb/s Connector (SATA_SLOT1) Pinouts...................................................69
Table 5-14: SPI Flash Connector (JSPI1) Pinouts .....................................................................69
Table 5-15: SPI Flash Connector - EC (JSPI2) Pinouts.............................................................69
Table 5-16: TPM Connector (TPM1) Pinouts..............................................................................70
Table 5-17: USB 2.0 Connector (USB1) Pinouts........................................................................70
Table 5-18: USB DOM Connector (USB_DOM1) Pinouts..........................................................71
PUZZLE-IN002

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: PUZZLE-IN002 Series
The PUZZLE-IN002 is a 1 U network appliance series powered by the 8th generation
Intel® Core™ i7/i5/i3, Pentium® or Celeron® processor. It is optimized to host VNFs
(Virtual Network Functions) and is ideal for SD-WAN.
The PUZZLE-IN002 supports six copper GbE ports for high-speed network applications,
and it is equipped with a PCIe 3.0 x16 slot for upgrading with expansion cards, such as
NIC cards or accelerator cards.
Multiple storage interfaces for fast and stable data transmission are offered through two
SATA 6Gb/s connectors and one Mini-SATA slot that supports mSATA module.
1.2 Model Variations
The model variations of the PUZZLE-IN002 are listed below.
Model No. CPU Memory SSD
PUZZLE-IN002-PGT Intel®Pentium®Gold G5400T preinstalled N/A N/A
PUZZLE-IN002-PGT/8GB Intel®Pentium®Gold G5400T preinstalled 8 GB 256 GB
PUZZLE-IN002-i3T Intel®Core™ i3-8100T preinstalled N/A N/A
PUZZLE-IN002-i3T/8GB Intel®Core™ i3-8100T preinstalled 8 GB 256 GB
Table 1-1: PUZZLE-IN002 Model Variations

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1.3 Features
The PUZZLE-IN002 features are listed below:
Powered by 8th gen Intel®Core™ i7/i5/i3, Pentium®or Celeron® processor
Support two 2400 MHz DDR4 non-ECC RDIMMs (system max. 32 GB)
Support two 2.5” SATA SSD/HDD
Support up to six GbE connections via Intel® I211 controllers
Upgradable with future expansion cards by one PCIe 3.0 x16 slot, one M.2
slot and one Mini-SATA card slot
One RJ-45 RS-232 serial port
Supports two USB 3.2 Gen 1 (5 Gb/s) ports
1U chassis for rack mounting
RoHS compliant
1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: PUZZLE-IN002 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED
Off The system is turned off.
Blue The system is turned on.
HDD Status LED
Off No HDD activity
Blinking Blue HDD activity
Alert LED
Off No alert
Red Alert message

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1.5 Rear Panel
An overview of the PUZZLE-IN002 rear panel is shown in Figure 1-3 below.
Figure 1-3: PUZZLE-IN002 Rear Panel
1.6 Technical Specifications
The PUZZLE-IN002 technical specifications are listed below.
System
Form Factor 1U
CPU (SoC) 8th gen Intel®Core™ i7, i5, i3, Pentium®or Celeron®processor
PGT SKU: 8th gen Intel®Pentium®Gold G5400T processor
i3T SKU: 8th gen Intel®Core™ i3-8100T processor
Chipset Intel®H310
Memory Two 288-pin 2400 MHz DDR4 non-ECC RDIMM slots
(system max. 32 GB)
(8G SKUs are pre-installed with two 4 GB memory modules)
Networking Intel®I211-AT Ethernet controller
6 x Copper 1GbE LAN port
Network Acceleration
and Security
Intel® AES New Instructions
Intel® Software Guard Extensions (Intel® SGX)
Intel® Memory Protection Extensions (Intel® MPX)
Intel® Trusted Execution Technology
Storage 2 x 2.5" SATA 6Gb/s HDD/SSD bay

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USB DOM 1 x USB DOM (internal)
QTS QTS Gateway security
Expansion
PCIe 1 x PCIe 3.0 x16 slot
Mini-SATA 1 x Mini-SATA slot
(reserved for WWAN module, supports SATA and USB 2.0 signals)
M.2 1 x M.2 A-key 2230 slot
(reserved for Wi-Fi module, supports PCIe and USB 2.0 signals)
I/O and Indicators
Console 1 x RJ-45 RS-232
USB 2 x USB 3.2 Gen 1 (5 Gb/s) port (external)
2 x USB 2.0 internal pin-header (8-pin, p=2.54)
Indicator LCM (with two control buttons)
Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Switch/Button Power switch (rear panel)
Reset button (front panel)
TPM 1 x TPM 2.0 (2x10 pin header)
Antenna Connector 1 x Knockout hole for antenna connector
Power
Power Input 100 V ~ 240 V
ATX power, 240 W
Thermal Solution 1 x Passive heatsink for CPU
3 x Smart fan for CPU
1 x Smart fan for system
Environmental and Mechanical
Mounting 1U rack mount
Operating
Temperature
0°C~40°C (32°F~104°F)

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Storage Temperature -20°C~75°C (-4°F~167°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 5 kg
Physical Dimensions 430 mm x 320 mm x 44.2 mm (W x D x H)
Operating System Linux Ubuntu 16.04
Table 1-2: Technical Specifications
1.7 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)

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Chapter
2
2 Unpacking

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-IN002
and severe injury to the
user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-IN002. Dry climates are especially susceptible to ESD. It is
therefore critical that whenever the PUZZLE-IN002 or any other electrical component is
handled, the following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-IN002, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-IN002.
2.2 Unpacking Precautions
When the PUZZLE-IN002 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-IN002 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.

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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-IN002 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to [e-mail].
The PUZZLE-IN002 is shipped with the following components:
Quantity Item Image
1 PUZZLE-IN002
1 Power cord
2 Rack mounting bracket
6 Mounting bracket screw (M4*6)
10 Screw for securing HDD (M3*4)
1 USB to console cable
(only for SKUs with memory)

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Quantity Item Image
1 RS-232 to console cable
(only for SKUs without memory)
2.4 Optional Items
The following table lists the optional items that can be purchased separately.
Optional Item Image
Slide rail
(P/N: RAIL-B02)
USB to console cable
(P/N: 32013-004000-100-RS)
RS-232 to console cable
(P/N: 32005-005100-100-RS)
20-pin Infineon TPM 2.0 module, software
management tool, firmware v5.5
(P/N: TPM-IN02-R20)