IEI Technology PUZZLE-IN005 User manual

PUZZLE-IN005
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User Manual
MODEL:
PUZZLE-IN005
2U Network Appliance with LGA-4189 Intel® Xeon® Scalable
Processor, DDR4 up to 1280GB, PCIe 4.0 x8, GbE with NCSI,
IEI Networking Module Slots, M.2, U.2 SSD, Console,
Redundant PSU, Rack Mount, and RoHS Compliant
Rev. 1.00 – January 13, 2021

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Revision
Date Version Changes
January 13, 2021 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.........................................................................................................11
1.1 OVERVIEW................................................................................................................ 12
1.2 FEATURES................................................................................................................. 12
1.3 FRONT PANEL........................................................................................................... 13
1.4 REAR PANEL............................................................................................................. 14
1.5 TECHNICAL SPECIFICATIONS .................................................................................... 14
1.6 DIMENSIONS............................................................................................................. 16
2 UNPACKING............................................................................................................... 17
2.1ANTI-STATIC PRECAUTIONS...................................................................................... 18
2.2 UNPACKING PRECAUTIONS....................................................................................... 18
2.3 PACKING LIST........................................................................................................... 19
2.4 OPTIONAL ITEMS...................................................................................................... 20
3 INSTALLATION ......................................................................................................... 21
3.1 INSTALLATION PRECAUTIONS................................................................................... 22
3.2 TOP COVER REMOVAL .............................................................................................. 23
3.3 DIMM INSTALLATION.............................................................................................. 24
3.4 PCIE EXPANSION CARD INSTALLATION.................................................................... 25
3.5 M.2 MODULE INSTALLATION.................................................................................... 26
3.6 SSD INSTALLATION.................................................................................................. 27
3.7 IEI NETWORKING MODULE INSTALLATION .............................................................. 29
3.8 LAN CONNECTION................................................................................................... 30
3.9 RJ-45 CONSOLE CONNECTION ................................................................................. 31
3.9.1 Enable Console Port When Booting................................................................ 32
3.10 RACK MOUNT ........................................................................................................ 34
3.11 POWER-ON PROCEDURE......................................................................................... 36
3.12AVAILABLE DRIVERS .............................................................................................. 37
3.12.1 Driver Download ........................................................................................... 38
3.13 IPMI SETUP PROCEDURE ....................................................................................... 39
3.13.1 Managed System Hardware Setup ................................................................. 39

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3.13.2 Using the IEI iMAN Web GUI........................................................................ 40
3.14 MAINTENANCE....................................................................................................... 42
3.14.1 Power Supply Unit Replacement ................................................................... 43
3.14.2 Jumper Settings.............................................................................................. 44
3.14.2.1 Clear CMOS............................................................................................ 44
3.14.2.2 Flash Descriptor Security Override Jumper............................................ 45
4 BIOS.............................................................................................................................. 47
4.1 INTRODUCTION......................................................................................................... 48
4.1.1 Starting Setup................................................................................................... 48
4.1.2 Using Setup...................................................................................................... 48
4.1.3 Getting Help..................................................................................................... 49
4.1.4 Unable to Reboot after Configuration Changes.............................................. 49
4.1.5 BIOS Menu Bar................................................................................................ 49
4.2 MAIN........................................................................................................................ 50
4.3ADVANCED............................................................................................................... 51
4.3.1 Trusted Computing........................................................................................... 52
4.3.2 iWDD H/W Monitor......................................................................................... 53
4.3.2.1 Smart Fan Mode Configuration................................................................ 55
4.3.3 IT8528 Super IO Configuration....................................................................... 56
4.3.3.1 Serial Port 1 Configuration....................................................................... 57
4.3.4 Serial Port Console Redirection ...................................................................... 57
4.3.4.1 Legacy Console Redirection Settings....................................................... 60
4.3.5 NVMe Configuration........................................................................................ 61
4.4 PLATFORM CONFIGURATION..................................................................................... 62
4.4.1 PCH Configuration.......................................................................................... 62
4.4.1.1 PCI Express Configuration....................................................................... 63
4.4.1.2 PCH SATA Configuration......................................................................... 64
4.4.1.3 PCH sSATA Configuration ....................................................................... 65
4.5 SOCKET CONFIGURATION......................................................................................... 67
4.5.1 Processor Configuration .................................................................................. 68
4.5.2 IIO Configuration ............................................................................................ 69
4.5.2.1 Socket0 Configuration.............................................................................. 70
4.5.2.1 Socket1 Configuration.............................................................................. 70
4.5.2.1 Intel® VT for Directed I/O (VT-d) ........................................................... 71

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4.5.2.2 Intel® VMD Technology.......................................................................... 72
4.6 SERVER MANAGEMENT............................................................................................ 73
4.6.1 System Event Log............................................................................................. 74
4.6.2 BMC Network Configuration........................................................................... 75
4.7 SECURITY................................................................................................................. 77
4.8 BOOT........................................................................................................................ 78
4.9 SAVE &EXIT............................................................................................................ 80
5 INTERFACE CONNECTORS................................................................................... 81
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 82
5.2 INTERNAL PERIPHERAL CONNECTORS...................................................................... 82
5.2.1 Chassis Intrusion Connector (CON1).............................................................. 83
5.2.2 CPLD Programmer Connector (J1) ................................................................ 84
5.2.3 Debug Port Connector (DBG_PORT1)........................................................... 84
5.2.4 EC Debug Connector (CON2)......................................................................... 85
5.2.5 CPU Fan Connectors (CPU_FAN1/2)............................................................. 85
5.2.6 System Fan Connectors (SYS_FAN1/2/3/4/5).................................................. 85
5.2.7 LCM Connector (LCM1).................................................................................. 86
5.2.8 M.2 M-key Slot (M2_M1/M2_M2)................................................................... 86
5.2.9 Power Button Connector (PWR_BTN1) .......................................................... 87
5.2.10 Power Connector, I/O Card (IO_PWR1)....................................................... 88
5.2.11 Power Connector, Networking Card (HDD_PWR2)...................................... 88
5.2.12 Power Connector, Riser Card (RISER_PWR1).............................................. 88
5.2.13 SATA RAID Key Connector (CON11)............................................................ 89
5.2.14 SMBus Connector (SMB1)............................................................................. 89
5.2.15 CPU SMBus Connector (CPU_SMB1).......................................................... 89
5.2.16 SPI Flash Connector (JSPI1)......................................................................... 90
5.2.17 SPI Flash Connector - EC (JSPI2)................................................................ 90
5.2.18 TPM Connector (TPM1)................................................................................ 90
5.2.19 USB DOM Connector (USB_DOM1)............................................................ 91
5.2.20 VGA Connector (VGA1)................................................................................. 91
A REGULATORY COMPLIANCE.............................................................................. 92
B SAFETY PRECAUTIONS......................................................................................... 97
B.1 SAFETY PRECAUTIONS............................................................................................. 98

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B.1.1 General Safety Precautions............................................................................. 98
B.1.2 Anti-static Precautions .................................................................................... 99
B.1.3 Product Disposal........................................................................................... 100
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ...................................................... 101
B.2.1 Maintenance and Cleaning............................................................................ 101
B.2.2 Cleaning Tools............................................................................................... 101
C ERROR BEEP CODE .............................................................................................. 102
C.1 PEI BEEP CODES ................................................................................................... 103
C.2 DXE BEEP CODES ................................................................................................. 103
D HAZARDOUS MATERIALS DISCLOSURE....................................................... 104
D.1 ROHS II DIRECTIVE (2015/863/EU) ..................................................................... 105
D.2 CHINA ROHS......................................................................................................... 106

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List of Figures
Figure 1-1: PUZZLE-IN005 Series................................................................................................12
Figure 1-2: PUZZLE-IN005 Front Panel.......................................................................................13
Figure 1-3: PUZZLE-IN005 Rear Panel........................................................................................14
Figure 1-4: Physical Dimensions (millimeters)..........................................................................16
Figure 3-1: Top Cover Retention Screws...................................................................................23
Figure 3-2: Top Cover Removal ..................................................................................................23
Figure 3-3: DIMM Slot Locations.................................................................................................24
Figure 3-4: Blank Bracket Screw.................................................................................................25
Figure 3-5: Press to Release the Handle....................................................................................27
Figure 3-6: Drive Tray Removal...................................................................................................27
Figure 3-7: SSD Retention Screws..............................................................................................28
Figure 3-8: SSD Installation.........................................................................................................28
Figure 3-9: Networking Module Slot Cover Screws..................................................................29
Figure 3-10: Networking Module Installation.............................................................................30
Figure 3-11: RJ-45 Ethernet Connector......................................................................................31
Figure 3-12: Rack Mount Bracket Installation ...........................................................................34
Figure 3-13: Handle Installation ..................................................................................................35
Figure 3-14: Power-on..................................................................................................................36
Figure 3-15: IEI Resource Download Center..............................................................................37
Figure 3-16: IEI iMAN Web Address............................................................................................40
Figure 3-17: IEI iMAN Web GUI....................................................................................................41
Figure 3-18: Clear CMOS Button Location.................................................................................45
Figure 3-19: Flash Descriptor Security Override Jumper Location ........................................45

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List of Tables
Table 1-1: Technical Specifications............................................................................................15
Table 3-1: LAN Pinouts ................................................................................................................30
Table 3-2: RJ-45 Ethernet Connector LEDs...............................................................................31
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................31
Table 3-4: Flash Descriptor Security Override Jumper Settings.............................................45
Table 4-1: BIOS Navigation Keys................................................................................................49
Table 5-1: Peripheral Interface Connectors...............................................................................83
Table 5-2: Chassis Intrusion Connector (CON1) Pinouts.........................................................83
Table 5-3: CPLD Programmer Connector (J1) Pinouts.............................................................84
Table 5-4: Debug Port Connector (DBG_PORT1) Pinouts........................................................84
Table 5-5: EC Debug Connector (CON2) Pinouts......................................................................85
Table 5-6: CPU Fan Connectors (CPU_FAN1/2) Pinouts..........................................................85
Table 5-7: System Fan Connectors (SYS_FAN1/2/3/4/5) Pinouts............................................85
Table 5-8: LCM Connector (LCM1) Pinouts ...............................................................................86
Table 5-9: M.2 M-key Slot (M2_M1/M2_M2) Pinouts..................................................................87
Table 5-10: Power Button Connector (PWR_BTN1) Pinouts....................................................87
Table 5-11: Power Connector, I/O Card (IO_PWR1) Pinouts....................................................88
Table 5-12: Power Connector, Networking Card (HDD_PWR2) Pinouts.................................88
Table 5-13: Power Connector, Riser Card (RISER_PWR1) Pinouts ........................................88
Table 5-14: SATA RAID Key Connector (CON11) Pinouts........................................................89
Table 5-15: SMBus Connector (SMB1) Pinouts.........................................................................89
Table 5-16: CPU SMBus Connector (CPU_SMB1) Pinouts.......................................................89
Table 5-17: SPI Flash Connector (JSPI1) Pinouts.....................................................................90
Table 5-18: SPI Flash Connector - EC (JSPI2) Pinouts.............................................................90
Table 5-19: TPM Connector (TPM1) Pinouts..............................................................................91
Table 5-20: USB DOM Connector (USB_DOM1) Pinouts..........................................................91
Table 5-21: VGA Connector (VGA1) Pinouts .............................................................................91

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: PUZZLE-IN005 Series
The PUZZLE-IN005 is a 2U network appliance series powered by the LGA-4189 Intel®
Xeon® Scalable processors (codenamed Ice Lake). It supports up to 1280 GB DDR4 ECC
RDIMM/LRDIMM via 20 memory slots.
The PUZZLE-IN005 supports two copper 1GbE ports for high-speed network applications,
and it is equipped with eight front-facing PCIe slots for upgrading with IEI networking
modules. Multiple storage interfaces for fast and stable data transmission are offered
through four U.2 SSD bays that also support SATA SSD.
1.2 Features
The PUZZLE-IN005 features are listed below:
Powered by LGA-4189 Intel® Xeon® Scalable processor
Support twenty 288-pin 3200 MHz DDR4 ECC RDIMM/LRDIMMs
(system max. 1280 GB)
Support four U.2 SSD compatible with SATA
Support two 1GbE connections, one with NCSI support
Upgradable with future expansion cards by eight PCIe slots for IEI networking
module, one PCIe 4.0 x8 slot and two M.2 M-key slot
Two console ports via RJ-45 and USB Type-C
Supports two USB 3.2 Gen 1 (5Gb/s) ports

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2U chassis for rack mounting
CE, FCC and RoHS compliant
1.3 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: PUZZLE-IN005 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED Off The system is turned off.
Blue The system is turned on.
HDD Status LED Off No HDD activity
Blinking Green HDD activity
Alert LED Off No alert
Red Alert message

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1.4 Rear Panel
An overview of the PUZZLE-IN005 rear panel is shown in Figure 1-3 below.
Figure 1-3: PUZZLE-IN005 Rear Panel
1.5 Technical Specifications
The PUZZLE-IN005 technical specifications are listed in Table 1-1.
System
Form Factor
2U
Processor
LGA-4189 Intel®Xeon®Scalable processor (codenamed Ice Lake)
Chipset
Intel®C627A
Memory 20 x 288-pin 3200 MHz DDR4 ECC RDIMM/LRDIMM slots
(system max. 1280 GB)
Networking 1 x 1GbE LAN port with NCSI support via Intel®I210-AT
1 x 1GbE LAN port via Intel®I211
8 x PCIe slot for IEI networking module (each slot can support up
to 30W power consumption.)
Network Acceleration
and Security
Intel® AES New Instructions
Intel® QuickAssist Technology (Intel® QAT)
Intel® Virtualization Technology (Intel® VT)
Intel® Trusted Execution Technology
Storage
4 x U.2 SSD bay compatible to SATA

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Expansion
PCIe
1 x PCIe 4.0 x8 slot (HHHL, single width)
M.2
2 x M.2 M-key 2280 slot (supporting PCIe 3.0 x4 NVMe)
I/O and Indicators
Console 1 x RJ-45
1 x USB Type C
USB 2 x USB 3.2 Gen 1 (5Gb/s) port (external)
1 x USB 2.0 internal pin-header (8-pin, p=2.54)
VGA
1 x IPMI VGA display
Indicator Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Switch/Button Power switch (rear panel)
Reset button (front panel)
TPM
1 x TPM 2.0 (2x10 pin header)
IPMI
iRIS-2400 module pre-installed
Power
Power Input
100 V ~ 240 V
Type/Watt
1200 W redundant power, 90 V ~ 264 V AC
Thermal Solution 5 x Smart fan
2 x Active CPU cooler
Environmental and Mechanical
Mounting
2U rack mount
Operating Temperature
0
°
C~40
°
C (32
°
F~104
°
F)
Storage Temperature
-10°C~50°C (-14°F~122°F)
Operating Humidity
5%~90%, non-condensing
Safety
CE, FCC
Weight
23 kg
Physical Dimensions
442 mm x 652 mm x 88.5 mm (W x D x H)
Operating System Linux 18.04 (CentOS, Red Hat, Ubuntu, etc.)
Microsoft Windows 10
Table 1-1: Technical Specifications

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1.6 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)

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Chapter
2
2 Unpacking

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-IN005
and severe injury to the
user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-IN005. Dry climates are especially susceptible to ESD. It is
therefore critical that whenever the PUZZLE-IN005 or any other electrical component is
handled, the following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-IN005, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-IN005.
2.2 Unpacking Precautions
When the PUZZLE-IN005 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-IN005 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.

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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-IN005 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to [e-mail].
The PUZZLE-IN005 is shipped with the following components:
Quantity Item Image
1 PUZZLE-IN005
2 Power cord
2 Rack mount brackets
(Note: The brackets must be used with
sliding rails.)
2 Handle
16 Screws (M3*4) for SSD installation
8 Screws (M4*5) for mounting brackets
installation

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Quantity Item Image
4 Screws (#6-32*6) for handle installation
1 USB to console cable
2.4 Optional Items
The following table lists the optional items that can be purchased separately.
Optional Item Image
Sliding rails for rack mount
(P/N: RAIL-A03-57)
USB to console cable
(P/N: 32013-004000-100-RS)
20-pin Infineon TPM 2.0 module, software
management tool, firmware v7.63
(P/N: TPM-IN03-R10)