IEI Technology PUZZLE-IN001 User manual

PUZZLE-IN001
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User Manual
MODEL:
PUZZLE-IN001
1U Network Appliance with 8th Gen. Intel® Core™ i3,
Pentium®, Celeron® and Intel® Xeon® E Processor,
DDR4, Eight GbE Ports, Two PCIe Slots, M.2, PCIe Mini,
Redundant PSU, Rack Mount, and RoHS Compliant
Rev. 1.03 – September 1, 2020

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Revision
Date Version Changes
September 1, 2020 1.03 Added Section 3.4 CPU Installation (PUZZLE-IN001-R
Only)
Added username and password information for system
login in Section 3.13 Power-On Procedure.
Added Section 3.11.1 Enable Console Port When Booting
Modified Section 3.12 Rack Mount
Modified storage temperature
November 19, 2019 1.02 Added:
Section 1.6.1 Expansion Slot Block Diagram
Section 3.7.1 Bypass Configuration in BIOS
Section 5.2.18 IEI Networking Module Slot A
Section 5.2.19 IEI Networking Module Slot B
Updated:
Section 3.7 IEI Networking Module Installation
February 19, 2019 1.01 Minor update
January 8, 2019 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.........................................................................................................11
1.1 OVERVIEW................................................................................................................ 12
1.2 MODEL VARIATIONS ................................................................................................. 13
1.3 FEATURES................................................................................................................. 13
1.4 FRONT PANEL........................................................................................................... 14
1.5 REAR PANEL............................................................................................................. 14
1.6 TECHNICAL SPECIFICATIONS .................................................................................... 15
1.6.1 Expansion Slot Block Diagram........................................................................ 17
1.7 DIMENSIONS............................................................................................................. 17
2 UNPACKING ............................................................................................................... 19
2.1ANTI-STATIC PRECAUTIONS...................................................................................... 20
2.2 UNPACKING PRECAUTIONS....................................................................................... 20
2.3 PACKING LIST........................................................................................................... 21
2.4 OPTIONAL ITEMS...................................................................................................... 22
3 INSTALLATION ......................................................................................................... 23
3.1 INSTALLATION PRECAUTIONS................................................................................... 24
3.2 TOP COVER REMOVAL.............................................................................................. 25
3.3 DIMM INSTALLATION.............................................................................................. 26
3.4 CPU INSTALLATION (PUZZLE-IN001-R ONLY)...................................................... 27
3.4.1 CPU Heatsink Installation (PUZZLE-IN001-R Only)..................................... 30
3.5 HDD INSTALLATION................................................................................................. 31
3.6 PCIE EXPANSION CARD INSTALLATION .................................................................... 33
3.7 IEI NETWORKING MODULE INSTALLATION .............................................................. 37
3.7.1 Bypass Configuration in BIOS......................................................................... 38
3.8 M.2 MODULE INSTALLATION.................................................................................... 39
3.9 PCIE MINI CARD INSTALLATION.............................................................................. 40
3.9.1 Half-size PCIe Mini Card Installation............................................................. 41
3.10 LAN CONNECTION................................................................................................. 42
3.11 CONSOLE CONNECTION.......................................................................................... 43

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3.11.1 Enable Console Port When Booting............................................................... 43
3.12 RACK MOUNT ........................................................................................................ 46
3.13 POWER-ON PROCEDURE......................................................................................... 47
3.14AVAILABLE DRIVERS .............................................................................................. 48
3.14.1 Driver Download........................................................................................... 49
3.15 MAINTENANCE....................................................................................................... 50
3.15.1 Power Supply Unit Replacement ................................................................... 51
3.15.2 Jumper Settings.............................................................................................. 52
3.15.2.1 Clear CMOS............................................................................................ 52
3.15.2.2 Flash Descriptor Security Override Jumper............................................ 53
4 BIOS.............................................................................................................................. 55
4.1 INTRODUCTION......................................................................................................... 56
4.1.1 Starting Setup................................................................................................... 56
4.1.2 Using Setup...................................................................................................... 56
4.1.3 Getting Help..................................................................................................... 57
4.1.4 Unable to Reboot after Configuration Changes.............................................. 57
4.1.5 BIOS Menu Bar................................................................................................ 57
4.2 MAIN........................................................................................................................ 58
4.3ADVANCED............................................................................................................... 59
4.3.1 CPU Configuration .......................................................................................... 60
4.3.2 Trusted Computing........................................................................................... 61
4.3.3 iWDD H/W Monitor......................................................................................... 62
4.3.3.1 Smart Fan Mode Configuration................................................................ 63
4.3.4 IT8528 Super IO Configuration....................................................................... 65
4.3.4.1 Serial Port 1 Configuration....................................................................... 65
4.3.5 Serial Port Console Redirection ...................................................................... 66
4.3.5.1 Legacy Console Redirection Settings....................................................... 68
4.3.6 NVMe Configuration........................................................................................ 69
4.4 CHIPSET ................................................................................................................... 70
4.4.1 System Agent (SA) Configuration .................................................................... 71
4.4.1.1 Memory Configuration ............................................................................. 72
4.4.1.2 Graphics Configuration............................................................................. 72
4.4.1.3 PEG Port Configuration............................................................................ 74
4.4.2 PCH-IO Configuration .................................................................................... 75

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4.4.2.1 PCI Express Configuration ....................................................................... 76
4.4.2.2 SATA and RST Configuration................................................................... 78
4.4.2.3 Network Configuration (Bypass Setting).................................................. 80
4.5 SECURITY................................................................................................................. 81
4.6 BOOT........................................................................................................................ 82
4.7 SAVE &EXIT............................................................................................................ 84
5 INTERFACE CONNECTORS................................................................................... 85
5.1 PERIPHERAL INTERFACE CONNECTORS..................................................................... 86
5.2 INTERNAL PERIPHERAL CONNECTORS...................................................................... 87
5.2.1 ATX Power Connector (ATX1)......................................................................... 88
5.2.2 ATX PSU SMBus Connector (CN3)................................................................. 88
5.2.3 CPU Power Connector (CPU12V1)................................................................ 88
5.2.4 Chassis Intrusion Connector (CHASSIS1)....................................................... 89
5.2.5 DIO Connector (DIO1).................................................................................... 89
5.2.6 EC Debug Connector (CN1)............................................................................ 89
5.2.7 Fan Connectors (CPU_FAN1/2/3/4)................................................................ 90
5.2.8 LCM Connector (CN2) .................................................................................... 90
5.2.9 LAN LED Connector (LED_LAN1/2/3/4/5/6/7/8) ........................................... 90
5.2.10 M.2 Slot (M2_1)............................................................................................. 91
5.2.11 PCIe Mini Card Slot (MPCIE1)..................................................................... 92
5.2.12 Power Button Connector (PWR_BTN2) ........................................................ 93
5.2.13 SATA Connector (PCIEX1_SLOT1)............................................................... 93
5.2.14 SPI Flash Connector (JSPI1)......................................................................... 94
5.2.15 SPI Flash Connector - EC (JSPI2)................................................................ 94
5.2.16 TPM Connector (TPM1)................................................................................ 95
5.2.17 USB 2.0 Connector (USB1) ........................................................................... 95
5.2.18 IEI Networking Module Slot A....................................................................... 96
5.2.19 IEI Networking Module Slot B....................................................................... 98
A REGULATORY COMPLIANCE............................................................................ 100
B SAFETY PRECAUTIONS....................................................................................... 105
B.1 SAFETY PRECAUTIONS........................................................................................... 106
B.1.1 General Safety Precautions........................................................................... 106
B.1.2 Anti-static Precautions .................................................................................. 106

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B.1.3 Product Disposal........................................................................................... 107
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ...................................................... 108
B.2.1 Maintenance and Cleaning............................................................................ 108
B.2.2 Cleaning Tools............................................................................................... 108
C ERROR BEEPCODE ...............................................................................................110
C.1 PEIBEEP CODES ....................................................................................................111
C.2 DXE BEEP CODES ..................................................................................................111
D HAZARDOUS MATERIALS DISCLOSURE........................................................112
D.1 ROHS II DIRECTIVE (2015/863/EU)......................................................................113
D.2 CHINA ROHS..........................................................................................................114

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List of Figures
Figure 1-1: PUZZLE-IN001 Series................................................................................................12
Figure 1-2: PUZZLE-IN001 Front Panel.......................................................................................14
Figure 1-3: PUZZLE-IN001 Rear Panel........................................................................................14
Figure 1-4: Expansion Slot Block Diagram................................................................................17
Figure 1-5: Physical Dimensions (millimeters)..........................................................................18
Figure 3-1: Top Cover Removal ..................................................................................................25
Figure 3-2: DIMM Slot Locations.................................................................................................26
Figure 3-3: Disengage the CPU Socket Load Lever..................................................................27
Figure 3-4: Remove Protective Cover.........................................................................................28
Figure 3-5: Insert the Socket LGA1155 CPU..............................................................................29
Figure 3-6: Close the Socket LGA1155.......................................................................................29
Figure 3-7: CPU Heatsink Installation.........................................................................................31
Figure 3-8: HDD Bracket Retention Screws...............................................................................32
Figure 3-9: Secure HDD to the Bracket ......................................................................................32
Figure 3-10: HDD Installation ......................................................................................................33
Figure 3-11: Expansion Slot Module Retention Screws...........................................................34
Figure 3-12: Disconnect the Expansion Slot Module................................................................34
Figure 3-13: Blank Bracket Screw...............................................................................................35
Figure 3-14: PCIe Expansion Card Installation..........................................................................35
Figure 3-15: Expansion Slot Module Installation ......................................................................36
Figure 3-16: Networking Module Slot Cover Screws ................................................................37
Figure 3-17: Networking Module Installation.............................................................................37
Figure 3-18: PCIe Mini Slot Location..........................................................................................41
Figure 3-19: RJ-45 Ethernet Connector......................................................................................42
Figure 3-20: Rack Mount Bracket Installation ...........................................................................46
Figure 3-21: Power-on..................................................................................................................47
Figure 3-22: IEI Resource Download Center..............................................................................48
Figure 3-23: Clear CMOS Button Location.................................................................................53
Figure 3-24: Flash Descriptor Security Override Jumper Location ........................................54

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List of Tables
Table 1-1: PUZZLE-IN001 Model Variations...............................................................................13
Table 1-2: Technical Specifications............................................................................................16
Table 3-1: LAN Pinouts ................................................................................................................42
Table 3-2: RJ-45 Ethernet Connector LEDs...............................................................................42
Table 3-3: RJ-45 Serial Port Pinouts...........................................................................................43
Table 3-4: Flash Descriptor Security Override Jumper Settings.............................................53
Table 4-1: BIOS Navigation Keys................................................................................................57
Table 5-1: Peripheral Interface Connectors...............................................................................87
Table 5-2: ATX Power Connector Pinouts..................................................................................88
Table 5-3: ATX PSU SMBus Connector (CN3) Pinouts.............................................................88
Table 5-4: CPU Power Connector (CPU12V1) Pinouts..............................................................89
Table 5-5: Chassis Intrusion Connector (CHASSIS1) Pinouts.................................................89
Table 5-6: DIO Connector (DIO1) Pinouts ..................................................................................89
Table 5-7: EC Debug Connector (CN1) Pinouts.........................................................................90
Table 5-8: Fan Connectors (CPU_FAN1/2/3/4) Pinouts.............................................................90
Table 5-9: LCM Connector (CN2) Pinouts..................................................................................90
Table 5-10: LAN LED Connector (LED_LAN1/2/3/4/5/6/7/8) Pinouts........................................91
Table 5-11: M.2 Slot (M2_1) Pinouts ...........................................................................................92
Table 5-12: PCIe Mini Card Slot (MPCIE1) Pinouts ...................................................................93
Table 5-13: Power Button Connector (PWR_BTN2) Pinouts....................................................93
Table 5-14: SATA 6Gb/s Connector (PCIEX1_SLOT1) Pinouts................................................94
Table 5-15: SPI Flash Connector (JSPI1) Pinouts.....................................................................94
Table 5-16: SPI Flash Connector - EC (JSPI2) Pinouts.............................................................94
Table 5-17: TPM Connector (TPM1) Pinouts..............................................................................95
Table 5-18: USB 2.0 Connector (USB1) Pinouts........................................................................95
Table 5-19: IEI Networking Module Slot A Pinouts ...................................................................97
Table 5-20: IEI Networking Module Slot B Pinouts ...................................................................99
Table 5-21: PCIe Link Configuration...........................................................................................99

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: PUZZLE-IN001 Series
The PUZZLE-IN001 is a 1 U network appliance series powered by the 8th generation
Intel® Xeon®, Core™ i3, Pentium® or Celeron® processor. It is optimized to host VNFs
(Virtual Network Functions) and is ideal for SD-WAN.
The PUZZLE-IN001 supports 8 copper GbE ports for high-speed network applications,
and it is equipped with a PCIe x8 slot and a PCIe x4 slot for upgrading with expansion
cards, such as NIC cards or accelerator cards. Multiple storage interfaces for fast and
stable data transmission are offered through two SATA 6Gb/s connectors and one PCIe
Mini slot that supports mSATA module.
WARNING:
This equipment is not suitable for use in locations where children are
likely to be present.

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1.2 Model Variations
The model variations of the PUZZLE-IN001 are listed below.
PUZZLE-IN001 CPU Memory SSD
-R* N/A N/A N/A
-i3T/R Intel®Core™ i3-8100T N/A N/A
-i3T/16G/R Intel®Core™ i3-8100T 16 GB 256 GB
-XE/R Intel®Xeon®E-2136 N/A N/A
-XE/16G/R Intel®Xeon®E-2136 16 GB 256 GB
*A CPU heatsink must be purchased separately for the PUZZLE-IN001-R. Refer to Section 2.4.
Table 1-1: PUZZLE-IN001 Model Variations
1.3 Features
The PUZZLE-IN001 features are listed below:
Powered by 8th gen Intel®Xeon®, Core™ i3, Pentium®or Celeron® processor
Support two 2400 MHz DDR4 ECC/non-ECC RDIMMs (system max. 32 GB)
Support two 2.5" SATA SSD/HDD
Support up to eight GbE connections via Intel® I211 controllers
Upgradable with future expansion cards by one PCIe x8 slot, one PCIe x4 slot,
one M.2 B-key slot and one PCIe Mini card slot
One RJ-45 console port
Supports two USB 3.2 Gen 1 (5 Gb/s) ports
1U chassis for rack mounting
CE, FCC and RoHS compliant

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1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
Figure 1-2: PUZZLE-IN001 Front Panel
The states of the LED indicators located on the front panel are listed below.
Power LED Off The system is turned off.
Blue The system is turned on.
HDD Status LED Off No HDD activity
Blinking Blue HDD activity
Alert LED Off No alert
Red Alert message
1.5 Rear Panel
An overview of the PUZZLE-IN001 rear panel is shown in Figure 1-3 below.
Figure 1-3: PUZZLE-IN001 Rear Panel

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1.6 Technical Specifications
The PUZZLE-IN001 technical specifications are listed in Table 1-2.
System
Form Factor 1U
CPU (SoC) 8th gen Intel®Xeon®, Core™ i3, Pentium®or Celeron®processor
XE SKU: 8th gen Intel®Xeon® E-2136 processor
i3T SKU: 8th gen Intel®Core™ i3-8100T processor
Chipset Intel®C246
Memory Two 288-pin 2400 MHz DDR4 ECC/non-ECC RDIMM slots
(system max. 32 GB)
(16G SKUs are pre-installed with two 8 GB memory modules)
Networking Intel®I211-AT Ethernet controller
8 x Copper 1GbE LAN port
2 x PCIe slot for IEI networking module (Slot A & Slot B)
Network Acceleration
and Security
Intel® AES New Instructions
Intel® Software Guard Extensions (Intel® SGX)
Intel® Memory Protection Extensions (Intel® MPX)
Intel® Trusted Execution Technology
Storage 2 x 2.5" SATA 6Gb/s HDD/SSD bay
Expansion
PCIe 1 x PCIe 3.0 x4 slot (FHHL)
1 x PCIe 3.0 x8 slot (FHHL)
PCIe Mini 1 x Full-size/Half-size PCIe Mini slot (PCIe 3.0 & SATA 6Gb/s,
USB 2.0)
M.2 1 x M.2 B-key 2260/3042 slot (SATA 6Gb/s, USB 3.2 Gen 1)
Support SATA SSD and 4G LTE module
I/O and Indicators
Console 1 x RJ-45
USB 2 x USB 3.2 Gen 1 (5 Gb/s) port (external)
4 x USB 2.0 internal pin-header (8-pin, p=2.54)

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Indicator LCM (with two control buttons)
Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Switch/Button Power switch (rear panel)
Reset button (front panel)
TPM 1 x TPM 2.0 (2x10 pin header)
Antenna Connector 1 x Knockout hole for antenna connector
Power
Power Input 100 V ~ 240 V, 5 A ~ 2.5 A, 60 Hz ~ 50 Hz
Type/Watt 300 W redundant power
Thermal Solution 1 x Passive heat sink for CPU
3 x Smart fan for CPU
1 x Smart fan for system
Environmental and Mechanical
Mounting 1U rack mount
Operating Temperature 0°C~40°C (32°F~104°F)
Storage Temperature -20°C~75°C (-4°F~167°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 7 kg
Physical Dimensions 430 mm x 426 mm x 44.2 mm (W x D x H)
Operating System Linux Ubuntu 18.04.04 / CentOS 7 / Red Hat / Fedora EPEL /
Microsoft Windows 10
Table 1-2: Technical Specifications

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1.6.1 Expansion Slot Block Diagram
The block diagram of the expansion slots is shown below:
Figure 1-4: Expansion Slot Block Diagram
1.7 Dimensions

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The physical dimensions are shown below:
Figure 1-5: Physical Dimensions (millimeters)

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Chapter
2
2 Unpacking

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2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
may result in
permanent damage to the PUZZLE-IN001 and severe injury to the
user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-IN001. Dry climates are especially susceptible to ESD. It is
therefore critical that whenever the PUZZLE-IN001 or any other electrical component is
handled, the following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the PUZZLE-IN001, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-IN001.
2.2 Unpacking Precautions
When the PUZZLE-IN001 is unpacked, please do the following:
Follow the anti-static precautions outlined in Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-IN001 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.