Iget HOME X5 User manual

X5
EN: User manual
CZ: Uživatelský manuál
SK: Užívateľský manuál
PL: Instrukcja obsługi
HU: Használati utasítás
Ver. 5/2022

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iGET HOME X5
User Manual –EN
CONTENTS
I. General Description 2
II. Description of Terms 2
III. Security Panel 5
3.1 Main Features 5
3.2 Appearance Design 6
3.3 Functions 7
3.3.1 User Interface 7
3.3.2 Menu Introduction 8
3.4 Specification 10
IV. Using iGET HOME APP 11
4.1 Download APP –iGET HOME 11
4.2 APP Sign up & Login 11
4.3 Connect panel to iGET HOME APP 12
4.4 User interface of iGET HOME APP 13
4.5 Setting Accessories on iGET HOME APP 14
V. Troubleshooting and Maintenance 15
VI. Warranty Rules 16

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I. General Description
Welcome to use the smart security system kit, your home security is the direction of our efforts.
The security panel is embedded with a high-performance and low-power intelligent microprocessor,
adopts a 4.3-inch IPS color screen, and uses capacitive touch control. The security panel can be
wirelessly connected to motion detectors, door sensors, smoke detectors, gas detectors, emergency
buttons, remote controls and other accessories. After the accessory is triggered, the security panel
can display the alarm status and issue an alarm in real time. It can also push the status of the security
panel to the user's mobile APP in real time through the built-in WiFi. At the same time, the built-in
2G module can also make alarm calls and send SMS notifications to designated phone numbers.
II. Description of Terms
Security Panel: The security panel is the core of home security and an integrated gateway for all
accessories.
Away Arm: The security panel is in a monitoring state, when the accessories are triggered, the
security panel will alarm.
Stay Arm: When the user is at home, in this mode, some areas can be monitored and alarms.
Disarm: The security panel cancels the monitoring state, and only the SOS button or the accessories
with "24h always active" can trigger the alarm.
Remote Control: After pairing with the security panel, the security panel can be remotely controlled
to enter the states of "Away arm", "Stay arm", and "Disarm", and also SOS button.
Detector: According to the type of the detector, install it in the corresponding area. After the
detector is triggered, it will immediately send an alarm to the panel for processing. Common
detectors include door sensors, infrared detectors, smoke detectors, gas detectors, etc.
Wireless Siren: After pairing with the security panel, when the accessory is triggered to alarm, the
security panel will notify the wireless siren to alarm, and the alarm volume can be maximized.
Emergency Number: When the security panel alarms, it will also send a text message or make a call
to the set phone number for real-time reminders.
Arm Delay: When the security panel is in the "Away Arm" state, the safety panel will enters the
armed state after a delay, so that the user has time to evacuate the monitoring area.

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Alarm Delay: When the security panel receives the alarm from the detector, the alarm will be
delayed for a period of time. During the alarm delay period, the user password can be used to cancel
the alarm.
Siren Time: The duration of the alarm on the security panel, after which the siren stops sounding.
User Password: The default user password is 1234, and the user can customize the user password.
Wi-Fi network configuration, disarming, accessory setting, phone number setting, security setting,
user password is required.
System Password: The default system password is 9876, and the user can customize the system
password. The security panel “Recover” and “Reboot”, the system password is required.
Password Rules: After entering the correct password, there is no need to enter the password again
during the screen standby time set by the user, and the maximum time is no more than 5 minutes
(the latest version does not exceed 2 minutes), and the password needs to be entered again.
Obfuscated Password: When entering the password, you can enter 5 to 8 digits of the obfuscated
password, as long as it contains the correct 4 digits in succession, it can be recognized as the correct
password.
Local Alarm: When the security panel alarms, the security panel horn and wired siren emit the alarm
sound.
Siren Alarm: When the security panel alarms, it will send a wireless alarm code to control the
wireless siren to alarm.
Siren Beep: When the status of the security panel is switched, it will send a wireless code to control
the wireless siren to beep for a short time as a reminder.
Delay Beep: When the security panel is in the delay arming or delay alarm state, it will sound a
reminder.
Door/Window Opened Warning: When the security panel enters the armed state, if the doors and
windows are not closed, the security panel interface will pop up to prompt.
Door/Window Opened Chime: When the doors and windows are opened, the safety panel will have a
sound.
Voice Prompts: There is a corresponding voice prompt when the user operating the security panel.
Key Beep: When operating the virtual buttons on the security panel, there will be a corresponding
prompt sound, which improves the touch experience.
Doorbell Volume: When the doorbell button is triggered, the security panel will emit a doorbell tone.

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Remote Control: The user can arm and disarm the devices through APP.
Tamper switch: There is a device anti-dismantling switch on the back of the security panel, which
alarms when the panel is removed by external force.
Timer: The user can customize the time when the security panel enters the Away Arm/Stay Arm/
Disarm/ SOS on the APP.
Doorbell: When the doorbell is triggered, no alarm will be generated, and the security panel will
prompt a "dingdong" sound.
Alarm type: The user sets the corresponding type according to the detector type and application
scenario, which is convenient for the user to manage and can quickly distinguish the corresponding
device type after triggering an alarm.
The alarm types are as follows: System Alarm, Door Alarm, Parlor Alarm, Panic Alarm, Bedroom
Alarm, Window Alarm, Balcony Alarm, Perimeter Alarm, Fire Alarm, Gas Leak, CO Leak and Water
Leak.
Zone: Used to distinguish the detectors, when the detector is triggered, the user can determine the
alarm location by the zone number.
Mode：7 options
(1) All Arm Active: When the security panel is in "Away Arm" or "Stay Arm", the panel will alarm after
the detector is triggered. It is recommended that the outdoor detector can be set to this mode.
(2) Away Arm Active: When the security panel is in "Away Arm", the panel will alarm after the
detector is triggered. It is recommended that the outdoor detector can be set to this mode.
(3) 24h Always Active: Regardless of the state of the security panel, any time the detector is triggered,
the panel will alarm. It is recommended to set this mode for gas leaks or smoke detectors, etc.
(4) Disable: The security panel will not respond to the alarm request of the detector set in this mode.
(5) Secret Report: When an accessory set to this mode triggers an alarm, the security panel will send
out a remote alarm notification (APP notification, Phone/SMS notification), but no local alarm
notification will be sent.
(6) All Arm Active (no delay): When the security panel is in "Away Arm" or "Stay Arm", the panel will
alarm immediately after the detector is triggered, and there will be no alarm delay.
(7) Away Arm Active (no delay): When the security panel is in "Away Arm", the panel will alarm
immediately after the detector is triggered, and there will be no alarm delay.

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III. Security Panel
3.1 Main Features
(1) Built-in high-performance core processor, the main frequency is up to 600MHz, powerful
performance, fast and smooth operation.
(2) 4.3-inch IPS color display, wider viewing angle of the screen, better visual experience.
(3) With capacitive touch screen, the touch experience is more comfortable.
(4) New Xsense UI interactive interface.
(5) Built-in WiFi, 2G, support APP push, phone/SMS notification.
(6) Up to 200 Detectors + Remote Control, Doorbell (up to 6).
(7) 7 zone modes
(8) Network automatic calibration time.
(9) Up to 150 alarm records, 50 arm and disarm records.
(10) Support setting 5 groups of custom phone numbers.
(11) Power failure alarm, low battery alarm, anti-dismantling alarm, etc.
(12) Door/Window open Chime function.
(13) Alarm pop-up prompt.
(14) Wired siren, wireless siren supported.
(15) Obfuscated password supported.
(16) APP Remote Control.
(17) Multi-language supported.
(18)OTA online upgrade supported.

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3.2 Appearance Design
Indicator:
Notice:
(1) The security panel should be installed as close to each detector as possible to ensure the best
wireless communication between the security panel and the detector.
(2) Since the security panel and the detector use wireless communication, the installation location
should be as far away as possible from household appliances with high frequency interference or
heavy doors that are difficult to penetrate.
Shines
State
Flashing
State
Red
Alarm triggered
Yellow/Green
Delayed activation
Yellow
Active
Red/Green
Delayed alarm
Green
Inactive

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3.3 Functions
3.3.1 User Interface
Status Bar
①Time
24-hour time is displayed
②SMS
Sending SMS
②Call
Calling Emergency number
③WiFi signal
Indicates the strength of WIFI signal
Full gray means no WiFi signal
④2G signal
The SIM card is not inserted or inserted incorrectly
Indicates the strength of 2G signal
Full gray means no 2G signal
⑤Power
supply status
External power supply
Battery power
Main
Interface
⑥Security
panel Status
Indicator Bar
Disarm Status: The pattern is in white
Arm Delay Status: Orange circle shows counting down
Armed Status: The pattern is in orange
Alarm Delay Status: Red circle shows counting down
Alarm Status: The pattern is in red
⑦Time/Event
When the security panel is in the normal state, it displays the current
year/month/day/24h system time, and displays detailed information
when it is abnormal
⑧Away Arm
The pattern is in orange indicates “Away Arm” has been activated or
is being activated
⑨Stay Arm
The pattern is in orange indicates “Stay Arm” has been activated

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3.3.2 Menu Introduction
⑩Disarm
The pattern is always in white.
⑪Menu
Click to view the security panel menu
⑫Log
Click to view the armed records and alarm records, the red dot in the
upper right corner indicates that there are new unchecked records
Menu
Accessory
Detector
Edit all detectors
Remote
Edit all remote control
Doorbell
Edit all doorbell
Siren
Wireless siren pair
Phone
Phone call
Dial Phone number
Phone setup
5 groups of alarm calls can be set up, and
support to individually control whether
each number makes a call or SMS
notification
Security
Delay
Arm delay(sec)
Set arming delay time
Unit: second; Range: 0~180; Default: 40
seconds
Alarm delay(sec)
Set alarm delay time
Unit: second; Range: 0 ~ 180; Default: 30
seconds
Siren time
Set the alarm sounding time
Unit: second; Range: 0 ~ 1800; Default: 180
seconds
Password
User password
edit
Change the user password, if you forget the
password, please contact customer service
Range: 0000 ~ 9999; Default: 1234
Sys password
edit
Change the system password
Range: 0000 ~ 9999; Default: 9876
Alarm
Siren alarm
Turn on/off the Siren alarm sound
Range: off or on; Default: Off
Local alarm
Turn on/off the local alarm sound
Range: off or on; Default: On
Siren beep
Turn on/off the siren beep

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Range: off or on; Default: Off
Delay beep
Turn on/off the delay beep.
Range: off or on; Default: On
Door/Window
opened chime
Turn on/off the chime function
Range: off or on; Default: Off
Door/Window
opened warning
Turn on/off the warning. Need door sensor
to support this function
Range: off or on; Default: Off
Settings
WiFi
Airlink
（recommend）
WiFi quick configuration (recommended)
SoftAP
WiFi hotspot configuration
Time
Setting time
Set the year, month, day, hour, minute and
second of security panel.
Time sync
Set whether to adopt network
synchronization time
Range: off or on; Default: On
Audio
Voice tone
Set whether the voice prompt tone is
turned on or not
Range: off or on; Default: On
Key beep
Set whether the key sound effect is turned
on or not
Range: off or on; Default: On
Doorbell Vol
Set doorbell volume
Range: 0 ~ 9; 0 indicates that the doorbell
is muted; Default: 8
System vol
Set the prompt volume of the security
panel system
Range: 0 ~ 9; 0 indicates that the system
prompts mute; Default: 7
Display
Screen display time
Unit: seconds; Range: (0 means always on)
10 ~ 180; Default: 60 seconds
Language
Built-in 10
languages
English / Deutsch /русский /
français/Português / Español/Italiano /

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3.4 Specification
Input power: DC5V 1.0A, Micro USB
WiFi standard: IEEE802.11b/g/n 2.4G frequency
band
Built-in battery: 3.7 V 500mAh lithium battery
Working temperature:14℉~122℉(-10℃~ +50℃)
Working power consumption:＜3 W
Relative humidity:＜95% (no condensation)
Wireless parameters: 433MHz, eV1527
Mobile standard: 2G
Product size:120 *98 *12mm
Polski / Nederlands / 简体中文
Recover
Recover
Security panel reset to factory settings
Reboot
Restart the security panel
Clean
Select this mode when the device screen
needs to be cleaned, all keys fail for one
minute to prevent false triggering
Help
User manual QR code: Scan the QR code to
view the Chinese/English manual
: Display model version, SN information,
WiFi MAC information, 2G module CSQ,
IMEI, module serial number

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IV. Using iGET HOME APP
This device can be connected and controlled through the iGET HOME APP. Please download the iGET
HOME APP in advance from the app store. The relevant guide details are as follows.
4.1 Download APP –iGET HOME
Users can search iGET HOME in major global app stores or scan the QR code below to download.
Obchod Google Play Obchod iOS Store
4.2 APP Sign up & Login
(1) When the user uses the iGET HOME APP for the first time, the APP will pop up "Login In" and
"Sign Up" options.
(2) The user can register an account by clicking the "Sign Up" option. After clicking " Sign Up ", the
"User Agreement and Privacy Policy" will appear, please read it carefully and click "Agree".
(3) After clicking "Agree", the account registration interface will appear. Two options will appear in
the interface: "Country", "Mobile Number/E-mail".
(4) Users need to select their own country from the "Country" option.
(5) In the "Mobile Number/E-mail" option, It is recommended that users enter their mobile phone
number and click: "Get verification code", then the APP interface will jump to: "Enter verification
code", and the user can fill in the six-digit verification code received into the APP.
(6) After finishing the previous step, the interface will pop up to set the "password". Users can set
the APP login password according to their own preferences or habits. After the password is set
successfully, the APP will pop up to enter the "User Authorization Interface", the user can choose
to authorize, and click "Enter APP" after authorization to enter the APP interface.
(7) Users can log in to the APP with a registered account and password.

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4.3 Connect panel to iGET HOME APP
(1) NOTICE: You should connect your mobile phone to the 2.4G WiFi network before using iGET
HOME APP to connect the device.
(2) Open the "iGET HOME" APP and enter the "Home" interface of the APP.
(3) Click the "+" in the upper right corner of the interface and select "Add Device".
(4) Click the "Sensors" option, and then click "Alarm (WiFi)", the interface will display the WiFi
connected to the phone.
(5) Input the WiFi password.
(6) After input the WiFi password,click "next" and choose "Confirm the indicator is blinking
rapidly" in the pop-up interface.
(7) Click "next"and "adding device" will be displayed in the app interface.
(8) Click "Menu", "Settings" and "WiFi" in the Security Panel in turn.
(9) Enters the default user password: 1234, and then clicks "Airlink (recommended)".
(10) The device will pop up "WiFi settings will be reset, please confirm". After click "OK", the device
will prompt "setting up, please wait".
(11) When the device is successfully connected to the APP, the device will give a voice prompt of
"Setup successful". The APP will also show that the device has been added successfully.
(12) Users can set the name of the device according to their preferences. If the user does not want to
change the device name, they can click "Done" in the upper right corner.
(13) In order to allow users to use APP to realize remote control equipment more conveniently. As
long as the device and the APP are connected, even if the phone is not connected to the original WiFi
network, the user can use the APP to remotely control the device.
(14) Note. The language in the alarm can be set in "Menu" and then "Settings" and then "Language",
here select the language you require and confirm with "OK".

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4.4 User interface of iGET HOME APP
Status bar
Power
Supply
Status
External Power Supply
Indicates that the panel is currently powered by external
power
Battery power supply
Indicates that the panel is currently powered by the
built-in battery
2G
signal
No Network
Indicates that the security panel has no 2G network
No SIM Card
Indicates that the security panel has not detected a SIM
card
Network Signal
Indicates that the security panel 2G signal strength is 1 ~
5
Security
panel
Status
Displays the status of the security panel, including Away arm, Stay arm, SOS, and
Disarm.
Control
Bar
Away
arm
Control the security panel enter the "Away arm" state
Stay
arm
Control the security panel enter the "Stay arm" state
SOS
Control the security panel enter the "SOS alarm" state
Disarm
Control the security panel enter the "Disarm" state
History records
Display the alarm record and operation record of the security panel
Accessories
You can add, delete, view, and rename accessories
Setting
Various settings of the security panel

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4.5 Setting Accessories on iGET HOME APP
The procedure is as follows:
(1) Open the APP, click "Accessories", you can view the number of remote controls, detectors,
doorbells that have been added, as well as the type and attributes of the defense zone.
(2) Accessories can be added remotely through the "+" button in the upper right corner of the
interface. After clicking "+", the accessories will be triggered around the panel to achieve quick
pairing between the panel and the accessories, as shown in the "Accessories Interface".
(3) Press and slide the accessory to the left to delete or modify the accessory.
(4) The accessories can be renamed for easier management and more detailed alarm content;
The type and attributes of each detector can be modified on the APP. As shown in the
"Accessories Editing Interface".

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V. Troubleshooting and Maintenance
Failure
The Reason
The Solution
Remote control
malfunction
1. Low battery
2. The metal sheet of the battery compartment is
in poor contact or is corroded
3. The code is not paired with the panel
4. Does not match the wireless parameters of the
panel
1. Replace the battery of the same model
2. Remove rust and dirt from metal sheets
3. Re-pair with the panel
4. Purchase accessories of the same type
with technical parameters
Door sensor
failure
1. Low battery
2. The metal sheet of the battery compartment is
in poor contact or is corroded
3. The code is not paired with the panel
4. Does not match the wireless parameters of the
panel
5. The door sensor transmitter and the magnet
are installed too far
1. Replace the battery of the same model
2. Remove rust and dirt from metal sheets
3. Re-pair with the panel
4. Purchase accessories of the same type
with technical parameters
5. Install the door sensor transmitter and the
magnet close to each other
Motion
Detector failure
1. Low battery
2. The metal sheet of the battery compartment is
in poor contact or is corroded
3. The code is not paired with the panel
4. Does not match the wireless parameters of the
panel
5. Incorrect angle
1. Replace the battery of the same model
2. Remove rust and dirt from metal sheets
3. Re-pair with the panel
4. Purchase accessories of the same type
with technical parameters
5. Adjust the installation angle
Security panel
does not alarm
1. The host is not armed
2. Improper installation of accessories, too far
away from the panel
3. The accessory code does not match the panel
1. Arming the panel
2. Adjust the position of accessories
3. Re-pair with the panel
The signal
distance of the
panel receiving
accessories
becomes
shorter
1. The main power is disconnected, and the
backup power is insufficient
2. There is interference from similar products
nearby
3. The panel receiving module is faulty
1. Check the power supply and restore the
power supply
2. Check the source of interference and
remove it
3. Contact customer service for repair

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VI. Warranty Rules
For household use: The given symbol (crossed-out wheeled bin) on the product or at accompanying
documents means that used electrical and electronic products should not disposed of with
household waste. To ensure proper disposal of the product, hand it over to a designated collection
point, where it will be accepted free of charge. The correct disposal of this product will help to save
valuable natural resources and prevent any potential negative impacts on the environment and
human health, which could otherwise be caused by inappropriate disposal of wastes. For more
details, please, contact your local authorities or the nearest collection point. The improper disposal
of this waste can be penalized in accordance with national regulations. Information for users to
disposal of electrical and electronic devices (corporate and business use): For proper disposal of
electrical and electronic devices, ask for details from your dealer or distributor.
Information for users to disposal of electrical and electronic devices in other countries
outside.
EU: The above mentioned symbol (crossed-out wheeled bin) is valid only in the countries
of EU. For proper disposal of electrical and electronic devices, ask for details from your authorities or
dealer. All is expressed by the symbol of crossed-out wheeled bin on product, packaging or in printed
materials.
Set up the claim for warranty repair of device at your dealer. If you have technical questions or
problems, contact your dealer. Follow the rules for working with electrical equipment. The user may
not dismantle the device or replace any part of this. Opening or removing the covers poses the risk of
electric shock. In case of incorrect reassembly and subsequent connection you are also exposed to
electric shock.
Declaration of Conformity: Company INTELEK.CZ s.r.o. hereby declares that all HOME X1 devices are
No emergency
call was made
when the alarm
was triggered
1. The panel is not armed
2. No emergency phone number is set
3. Improper installation of accessories, too far
away from the panel
4. Encoding does not match
1. Arming the panel
2. Re-set according to the instructions
3. Adjust the position of accessories
4. Re-pair with the panel
WiFi network
configuration
failed
1. 2.4GHz WiFi is not connected
2. The current router is not compatible with quick
configuration
3. Damaged WiFi module
1. Connect to 2.4GHz WiFi
2. Adopt panel WiFi hotspot configuration
mode
3. Contact customer service for repair
Door/Window
opened warning
is invalid
1. Door sensor pairing error
2. The door sensor switch code does not match
the panel
3. Wrong alarm type is set
1. The door opening code needs to be paired
correctly
2. The accessories are non-certified devices
3. Set the alarm type as main door alarm and
window alarm

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in compliance with essential requirements and other relevant provisions of Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available on this website www.iget.eu.
The warranty period of the product is 24 months, unless stated otherwise.
This device can be used in the following countries bellow.
Italy - The conditions for using the WiFi network are described in the so-called Electronic
Communications Code
Norway - The 2.4 GHz limitation applies only to the area 20 km from colony of Ny-Ålesund.
RoHS: The components used in the device meet the requirements on the restriction of hazardous
substances in electrical and electronic devices in accordance with Directive 2011/65/EU. The RoHS
declaration can be downloaded from www. iget.eu.
Operation of radio equipment:
CZ: This radio equipment can be operated in the Czech Republic under the General Authorizations
VO-R / 1 / 05.2017-2 and VO-R / 12 / 09.2010-12.
SK: This radio equipment can be operated under General Authorizations VPR - 07/2014, VPR -
02/2017 and VPR - 35/2012.
Maximum EIRP: Max. 2W
Frequency range: EIRP: Max. 2 W, Rozsah frekvencí: GSM: 900/850/1800/1900 MHz, WCDMA:
900/850/1800/1900/2100 MHz, LTE: 2100/1800/1900/1700/2600 MHz, 900/800/850/700 MHz, 2.4G
Wi-Fi (20 MHz): 2412 –2472 MHz, 2.4G Wi-Fi (40 MHz): 2422 –2462 MHz.
Producer / Exclusive importer of iGET products to EU: INTELEK.CZ s.r.o., Olivova 2096/4, Nové Mësto
–Praha 1, CZ web: http://www.iget.eu
SUPPORT: http://www.iget.eu/helpdesk
Copyright© 2022 INTELEK.CZ s.r.o. All rights reserved.