IHEAR iHearHD User manual

HIGH DEFINITION HEARING DEVICE
User Guide
iHear Clearly, Invisible®

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Read the User Guide before using the iHEARHD®.
Infrequent use of a hearing device does not permit a
user to attain full benet from it. Hearing device will not restore
normal hearing and will not prevent or improve a hearing
impairment resulting from organic conditions.
This icon means a video is available online.
The iHEARHD is an in-the-ear hearing aid intended for
adults with mild to moderately severe hearing loss who
need hearing enhancement and is not to be worn by
individuals under the age of 18. The Food and Drug
Administration has determined that it is in your best health
interest to have a medical evaluation by a physician (preferably
a physician who specializes in diseases of the ear) before
purchasing a hearing aid. The purpose of a medical evaluation
is to assure that all medically treatable conditions that may
aect hearing are identied and treated before a hearing aid is
purchased. Following the medical evaluation, the physician can
give you a written statement (medical clearance) that states that
your hearing health has been evaluated and that you may be
considered a candidate for a hearing aid. The physician may refer
you to an audiologist or a hearing aid dispenser, for a hearing aid
evaluation. You may also send (by mail, fax, or e-mail) the signed
medical clearance to iHear Medical for the purpose of purchasing
a hearing aid. Federal law restricts the sale of hearing aids to
those individuals who have obtained a medical evaluation from a
physician. Federal law also permits a fully informed adult to sign
a medical waiver statement declining the medical evaluation. The
exercise of such a waiver is not in your best health interest and its
use is discouraged. iHear Medical will not sell a hearing device to
you unless you either (1) obtain a signed medical clearance, or (2)
review and accept the medical waiver statement.
IMPORTANT NOTICE

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CONTRAINDICATIONS FOR USE
The following conditions contraindicate the use of a
hearing device. If you know or suspect you have the
following conditions, you must consult with a physician who will
need to provide medical clearance before using a hearing device.
• Visible deformity of the ear
• Current ear infection
• History of active drainage from the ear within the past 90 days
• Sudden or rapid progression of hearing loss within the past 90
days in one or both ears
• Acute or chronic dizziness
• Visible evidence of signicant cerumen (ear wax) accumulation
or a foreign body in the ear canal
• Pain or discomfort in the ear
• Individuals with poor dexterity, poor vision or signicant
dementia
• Fluctuating hearing sensitivity
• Sudden onset or rapid worsening of tinnitus within the past 90
days
• History of conductive or mixed hearing loss or ear surgery
DISCLAIMERS
• The use of a hearing device will not restore normal hearing. All
it can do is improve your existing hearing ability.
• The use of a hearing device will not cause further hearing loss,
nor will it stop the progression of any further hearing loss.
• At rst you may notice sounds in your environment that you
have not heard in a while which may be disturbing. Soon your
brain will adapt to the sounds around you.
• For some, full adaptation to amplication can take up to 3
months of consistent wear.
• Optimal listening distance, even for someone who hears nor-
mally, is about 3-10 feet. It’s especially important to remember
this while adapting to amplication.
If you have any questions regarding the use of this product,
please contact your hearing health professional, or iHear Medical
customer support at 1-844-iHEAR-44 (1-844-443-2744).

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4WHAT IS INCLUDED
Important Notice: Red marking refers to right device and
right ear. Green marking refers to left device and left ear.
➀iHEARHD®Device
➁1x Battery Pack
(3 Battery Modules / 1 month supply)
➂1 Pack Cleaning Wipe (2x)
➃ Comfort Tip Set 4x: S, M, L, XL
➀
➂ ➃
➁
S
M
L
XL

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WHAT IS INCLUDED
The iHEARHD Programming Kit
(Purchased Separately)
Includes the iHearTest kit and the Programming Cable to
program your iHEARHD hearing device. It also includes a
carrying case and travel bag.
IMPORTANT
The iHearUSB module and the Programming Cable are
required to program your iHEARHD device(s).
AiHearTest
BiHearUSB
CEarphone & Eartips
DTravel Case
E Programming Cable
F Carrying Case
A
D E F
B C

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Table of Contents
PAGE
Important Notice ...................................................................2
Contraindications & Disclaimers ...........................................3
What is Included....................................................................4
iHEARHD Programming Kit ..................................................5
Table of Contents ..................................................................6
DEVICE SETUP | Preparing the iHEARHD for use................7
Inserting the Battery Module & Turning ON the device.........8
Inserting the iHEARHD device into the Ear Canal ................9
Selecting the Correct Comfort Tip(s) Size for your Ear(s)....10
Changing the Sound Prole ................................................11
Turning OFF the device & Removing the Battery Module
(Manual Option) ...................................................................12
Customizing Your iHEARHD .............................................. 13
Programming your iHEARHD..............................................13
Create an iHear Account or Sign in.....................................14
Installing the iHTUNER Application....................................15
Launching the iHTUNER Application .................................16
The iHEARHD Tool Kit ........................................................17
Storing & Turning OFF the iHEARHD
Using the HD Tool Kit .........................................................18
Removing the iHEARHD from the
HD Tool Kit and Turning it ON ............................................19
Using the Removal Tool to Remove the iHEARHD
from the Ear (optional) ........................................................20
Removing the Device From the Ear with the
Removal Tool (optional) .......................................................21
Using the Insertion Tool to Insert the iHEARHD
in the Ear (optional)..............................................................22
Carrying Case .....................................................................24
CARE & MAINTENANCE .....................................................25
TECHNICAL SPECIFICATIONS...........................................27
Warranty ..............................................................................30
Information & Explanation of Symbols ................................30

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DEVICE SETUP
DEVICE SETUP
Preparing the iHEARHD for use
Remove & Dispose the Display Battery Cover
Remove the iHEARHD from the display stand
PULL UP
PULL
Repeat this step if you purchased
both (Left & Right) hearing devices.

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8Inserting the Battery Module
& Turning ON the device
Make sure to INSERT
the Tab under the Hook
ROTATE DOWN
PINCH & LOCK
To Turn ON
The Battery Module is designed to seal the device and
act as an ear wax lter.
PULL tape before use
to activate the battery.
The device is now ON.
You will hear
the startup
melody when
the iHEARHD is
turned ON and
placed in your
ear within a few
seconds.
HookTab
H
T

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SIZING
Inserting the iHEARHD device
into the ear canal
Correct Tip size should feel snug but comfortable in the
ear and no whistling (feedback).
uPulling your ear, up or back, may help insertion
uLeft and right ear canal sizes may vary
Repeat this step if you purchased both
(Left and Right) hearing devices
Removing the
iHEARHD device
PULL OUT
Gently to remove
INSERT & PUSH IN Gently into ear canal
Dot Up
Start with the Medium Comfort Tip that is already attached

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You will feel a light click as the Tip locks in.
Selecting the Correct
Comfort Tip(s) Size for your Ear(s)
Attaching the selected Tip to the device
To Change the Tip
PINCH from the wider
side then PULL OUT
Too tight? Try Small
Too loose? Try Large
Still loose? Try Extra Large
If Medium does not t comfortably or you hear
whistling, try a dierent size.

11 Changing the Sound Prole




SOUND PROFILE BEEPS
OTHER BEEPS
1 MAIN PROFILE
2 VOLUME DOWN
3 CLEAR SPEECH
4 VOLUME UP
MAGNET TAP
MAGNET TAP
MAGNET TAP
MAGNET TAP
ACTION PROFILE DESCRIPTION
# OF
BEEPS
LOW BAT INDICATOR 4 LOW-PITCH BEEPS WHEN
BATTERY IS LOW
You will hear dierent beeps to help you
identify the changes in your sound prole
STARTUP MELODY WHEN YOU
SNAP IN THE BATTERY
DEVICE START UP
#1
#2
#3
#4
Beeps & Remote Control
TAP
Magnet
To select a sound
prole, tap the magnet
over the tragus area.
Each tap cycles to the
next sound prole.
Use the Remote Control Magnet to adjust volume
and cycle through four (4) sound proles for dierent
environments.
Tragus

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12 Turning OFF the Device & Removing
the Battery Module (Manual Option)
PULL OUT the
Battery Module to remove
To Turn OFF
Hold as shown then
PUSH the Handle to
release
The device is now OFF.
Handle
Use only iHear Battery Modules. Tampering with the
Battery Module will damage the device and void the
warranty.
Alternative option: Use the Tool Kit to turn OFF
the device (see page 18)
Turning the device OFF when not in use is
important to prolong battery life.

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SIZING
Customizing Your iHEARHD
Turning OFF the Device & Removing
the Battery Module (Manual Option)
At this point you should be familiar with:
1) Inserting or removing the Battery Module
2) Inserting or removing the Comfort Tips
3) Inserting and Removing the iHEARHD
from your ear
4) Turning your iHEARHD ON and OFF
Selecting the correct Comfort Tip size is important.
Ensure that it ts your ear comfortably - not too loose
or too tight, and does not produce any whistling
(feedback) sound. This is important before you start
programming your device. Up to this point you have
just been using the device with the factory settings.
Programming your iHEARHD
IMPORTANT
To optimize your hearing experience
you will need to customize the iHEARHD
device based on your preference. The
next few pages will guide you through
the download, installation and launch
of the iHTUNER software application. The iHTUNER
allows you to program your iHEARHD device(s).

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Create an iHear Account or Sign in
Create an account to use iHear Medical products or
services. (Skip if you already have an iHear account
and proceed to Sign in.)
Go to: www.ihearmedical.com
Click on My iHear Account
To create a new account Click on Create an Account
Fill in the required information then Click Sign Up.
Once you’ve created an account you will receive
notication by email to activate your account.
Go to: www.ihearmedical.com/signin Sign in to
your account.


15 Installing the iHTUNER Application
To Install the iHTUNER Application
Click DOWNLOAD then complete the installer
setup wizard. Follow the step-by-step procedures
to complete the iHTUNER installation and product
activation.
The iHTUNER application allows you to program
your iHEARHD device(s) based on your personal
preference.
You may launch the iHTUNER from the iHear
Dashboard. The dashboard is the launch site
for all iHear software
applications.
Go to iHTUNER and
Click on LAUNCH
APPLICATION. If iHTUNER
is not yet installed on
your computer, you will
be prompted to download
and install the application.

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Follow the iH TUNER's step-by-step instructions to
complete your device programming.
Launching the
iHTUNER Application
If you have just nished installing the
software, The iHTUNER application should
launch automatically. If you need to re-launch
the application, follow these instructions:
1. Sign in to your account at www.ihearmedical.com/signin
2. Click on the LAUNCH APPLICATION button for iHTUNER
-OR-
Locate the iH TUNER application on your computer by
searching for the application by name and CLICK on the
iHTUNER.
Click on either the LEFT EAR ONLY, LEFT & RIGHT or
RIGHT EAR ONLY
LEFT EAR ONLY LEFT & RIGHT RIGHT EAR ONLY

17 THE iHEARHD TOOL KIT
The HD Tool Kit is a multi-purpose tool designed for
use with your iHEARHD device. It may be used to
store your device, and aids in the insertion and removal
of the device from your ear. It also holds the Remote
Control to cycle through the dierent sound proles.
Use the device sockets to dock and turn OFF the
iHEARHD device when not in use.
Left
Device Socket
Removal Tool Insertion Tool Remote Control
Magnet
Right
Device Socket

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Storing & Turning OFF the
iHEARHD Using the HD Tool Kit
Turn OFF: PUSH IN GENTLY Then UP
Insert the iHEAR HD into the device socket
1 PUSH IN
GENTLY
LEFTRIGHT
2 UP
Turn the device OFF after use to prolong
battery life.
You will feel a
light click when
you push up.
SNAP IN the Battery Module to Turn ON

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Turn the device OFF after use to prolong
battery life.
Removing the iHEARHD from
the HD Tool Kit and Turning it ON
SNAP IN the Battery Module to Turn ON
PULL OUT
You should feel a light click as the battery
module securely locks to the device.

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Using the Removal Tool to Remove
the iHEARHD From the Ear (optional)
PULL OUT
Removal Loop
The removal loop should be curved up.
Removal Tool