Ingenico Moby/8500 User manual

USER GUIDE
USER
GUIDE
IngenicoMo
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2017/
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


R02000005177/10Copyright©2017ROAMData
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Maintenance
Firstofall,unplugallcablesfromthereader.
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Goodrulesforpropercleaningofthereaderare:
Donotcleantheelectricalconnections.
Donotuseinanycasesolvents,detergents,alcoholicorabrasive
productsasthosematerialswilldamagetheplasticorelectrical
contacts.
Avoidexposingthereadertodirectsunlight.
Donotinsertanythingbutcardsintothesmartcardreaderslot.
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Troubleshooting
Moby/8500doesnotturnon:
Batterylevelistoolow.
ChecktheUSBconnection.
CheckthatthewallplugPSUisfullyinsertedintheelectrical
socket.
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IfMoby/8500failstoestablishBluetoothConnectionwithyourmobile
app:
CheckifMoby/8500ispairedtoyourmobiledeviceusingthe
mobileapp.
CheckifBluetoothonyourmobiledeviceinON.
Unpairthereaderfromyourmobiledevice’ssystemBluetooth
Settings,andpairthereaderagainfromyourmobileapp(referto
thepairinguserguide).
Seektechnicalsupport.
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MakesurethepairingofMoby/8500withthedeviceisdonefrom
themobilepaymentapplicationandnotthedevice’ssystem
settings.
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Cardsarenotread
Checkthatthemagneticcardisswipedcorrectly(withmagnetic
stripeinsertedintotheslot&facingtowardsthekeypad).
Swipeagainthecardwithaconstantmovement.
Checkthatthemagneticstripeisnotdamaged,groovedor
cracked.
Makesureyouhaveinsertedcorrectlythesmartcardintothe
smartcardreaderandthatthecardhasbeenremovedafterthe
transaction.

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R02000005178/10Copyright©2017ROAMData
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Operation&Storage
Operatingconditions
Operating
temperature
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+0°Cto+50°C(charging),
+0°Cto+45°C(standalone)
Connections MicroUSBBlink(5v500mA)
Storageconditions
Storagetemperaturefrom‐10°Cto+70°C
Maxrelativehumidity5to90%,non‐condensingat40°Coperational
Environment(WEEE,BatteriesandPackaging)
ThisproductislabeledinaccordancewithEuropeanDirectives
2002/96/ECconcerningWasteElectricalandElectronicEquipment(WEEE)
and2006/66/ECconcerningBatteriesandAccumulators.Those
provisionsarerequiringproducersandmanufacturerstobecomeliable
fortake‐back,treatmentandrecyclinguponendoflifeofequipmentand
batteries.
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TheassociatedsymbolmeansthatWEEEandwastebatteries
mustnotbethrownawaybutcollectedseparatelyandrecycled.
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ROAMensuresthatefficientcollectionandrecyclingschemesareset‐up
forWEEEandbatteriesaccordingtothelocalregulationofyourcountry.
Pleasecontactyourresellerformoredetailedinformationaboutthe
compliancesolutioninplacefordisposingofyouroldproductandused
batteries.
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Packagingwastemustalsobecollectedseparatelytoensureaproper
disposalandrecycling.
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Pleasenotethatproperrecyclingoftheelectricalandelectronic
equipmentandwastebatterieswillensuresafetyofhumanhealthand
environment.
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R02000005179/10Copyright©2017ROAMData
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AnyChangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecould
voidtheuser'sauthoritytooperatetheequipment.
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:
(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation. Note:Thisequipmenthasbeen
testedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttopart15oftheFCC
Rules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,if
notinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrectthe
interferencebyoneormoreofthefollowingmeasures:
—Reorientorrelocatethereceivingantenna.
—Increasetheseparationbetweentheequipmentandreceiver.
—Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris
connected.
—Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
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SARtestsareconductedstandardoperatingpositionsacceptedbytheFCCwiththedevicetransmitting
atitshighestcertifiedpowerlevelinalltestedfrequencybands,althoughtheSARisdeterminedatthe
highestcertifiedpowerlevel,theactualSARleveloftheproductwhileoperatingcanbewellbelowthe
maximumvalue.
Beforeanewdeviceisavailableforsaletothepublic,itmustbetestedandcertifiedtotheFCCthatit
doesnotexceedtheexposurelimitestablishedbytheFCC,TestsforeachDeviceareperformedin
positionsandlocationsasrequiredbytheFCC.
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Non‐compliancewiththeaboverestrictionsmayresultinviolationofRFexposureguidelines.
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ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolledenvironment.
Thistransmittermustnotbeco‐locatedoroperatinginconjunctionwithanyotherantennaor
transmitter.
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R020000051710/10Copyright©2017ROAMData
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“ThisDocumentisCopyright©2017byROAM.ROAMretainsfullcopyright

ownership,rightsandprotectioninallmaterialcontainedinthisdocument.
Therecipientcanreceivethisdocumentontheconditionthathewillkeep
thedocumentconfidentialandwillnotuseitscontentsinanyformorby
anymeans,exceptasagreedbeforehand,withoutthepriorwritten
permissionofROAM.Moreover,nobodyisauthorizedtoplacethis
documentatthedisposalofanythirdpartywithoutthepriorwritten
permissionofROAM.Ifsuchpermissionisgranted,itwillbesubjecttothe
conditionthattherecipientensuresthatanyotherrecipientofthis
document,orinformationcontainedtherein,isheldresponsibletoROAM
fortheconfidentialityofthatinformation.

Carehasbeentakentoensurethatthecontentofthisdocumentisas
accurateaspossible.ROAMhoweverdeclinesanyresponsibilityfor
inaccurate,incompleteoroutdatedinformation.Thecontentsofthis
documentmaychangefromtimetotimewithoutpriornotice,anddonot
create,specify,modifyorreplaceanyneworpriorcontractualobligations
agreeduponinwritingbetweenROAMandtheuser.

ROAMisnotresponsibleforanyuseofthisdevicewhichwouldbe
inconsistentwiththepresentdocument.

Alltrademarksusedinthisdocumentremainthepropertyoftheirrightful
owners.”
Yourcontact
ROAMData,101FederalSt,7thFl,Boston02210
Phone:+1.888.589.5885
Fax:+1.617.904.0151
Email:[email protected]

*MOBY/8500-IM-03.02*