Intellinet 524049 User manual

DUAL
WAN
VPN
ROUTER
USER
MANUAL
MODEL 524049
INT-524049-UM-0208-02

INTRODUCTION
Thank you for purchasing the INTELLINET NETWORK SOLUTIONS
™
Dual WAN VPN Router,
Model 524049.
This versatile device combines a load-balancing router with a failover function, a rewall, a
VPN server and a 5-port Fast Ethernet smart switch, providing the speed and security that
makes your network more efcient in its operation and more effective in its communication.
The Dual WAN VPN Router can be connected to two different WAN connections at the same
time, providing an efcient backup mechanism for the main Internet connection. It can also be
used to balance the load between the two connections based on smart algorithms or sophisticated
user-dened load sharing rules. Whether you want to reserve one of the two WAN lines for a
special application or a special user, or use it as a backup for the main line, there are very few
things which you cannot do with this device.
The router comes with an integrated 5-port 10/100 Mbps LAN switch for plenty of connectivity.
The switch provides smart functions, such as VLAN, Port Mirroring (Sniffer Port) and port
controls, which you normally can only nd in a business smart switch.
It also includes a true rewall that secures your network against hackers. With Network Address
Translation (NAT) to shield your networked devices from intruders, Denial of Service (DoS)
attack prevention to avert potential threats by scanning incoming trafc, integrated virus and
worm detection offering an additional layer of protection (even including an e-mail alert function),
and content control using URL and domain ltering, you can rest assured that you’ve taken the
necessary precautions to protect the data on your network. And if this were not enough, the
built-in VPN server supports up to ve connections simultaneously, ideal for telecommuters
who need a more secure connection to the Internet.
Plus, the Quality of Service (QoS) feature lets you decide which applications are most important
to ensure they have priority with available bandwidth during network peak times.
Easy-to-follow instructions in this user manual help make installation of this router quick and
simple, so you’ll also soon be enjoying the benets of these additional features:
• Integrated scheduler to limit Internet access to client computers in the LAN
• Content control through URL and domain lter
• Integrated 10/100 Mbps LAN switch with Auto MDI/MDI-X support
• Supports port controls (auto-negotiation on/off, 10/100 Mbps, full/half duplex)
• Supports port based VLAN with 5 VLAN groups
• Supports port mirroring
• Supports virtual server, port forwarding and DMZ (demilitarized zone)
• DHCP server assigns IP addresses for all LAN users
• DHCP Server supports static lease management
• Supports DDNS (dynamic DNS)
• Supports UPNP (Universal Plug and Play)
• Supports VPN pass-through (PPTP)
• 94 Mbps WAN to LAN throughput
• WOL (Wake-On LAN) function sends a wakeup signal to any computer in the LAN
• Remote management function (enable/disable and management port)
• Easy installation through Web-based user interface
• Firmware updates via Web-based user interface
• Includes 19” rackmount brackets
• Lifetime Warranty
NOTE: Some of the screen-shot images have been modied to t the format of this manual.
3

TABLE OF CONTENTS
HARDWARE......................................................................................................................... 5
Connections.................................................................................................................. 5
Front-Panel Indicators .................................................................................................. 5
Reset ............................................................................................................................ 5
WINDOWS SETUP/INSTALLATION.................................................................................... 6
Windows 98/Me ............................................................................................................ 6
Windows 2000 .............................................................................................................. 7
Windows XP ................................................................................................................. 7
DUAL WAN VPN ROUTER SETUP/INSTALLATION.......................................................... 8
Log In ............................................................................................................................ 8
PPPoE (ADSL).............................................................................................................. 8
Dynamic IP.................................................................................................................. 10
Static IP .......................................................................................................................12
Status...........................................................................................................................13
WAN Status.............................................................................................................13
LAN Status..............................................................................................................14
Basic Setup..................................................................................................................14
LAN/DHCP Setup ...................................................................................................14
Net Detector ............................................................................................................15
Link Setup/Info ....................................................................................................... 16
Routing Table ..........................................................................................................17
Switch Cong ..........................................................................................................17
System .........................................................................................................................18
Administrator Setup.................................................................................................18
Firmware Upgrade ..................................................................................................19
System Log .............................................................................................................19
Access List............................................................................................................. 20
Misc........................................................................................................................ 21
QoS ............................................................................................................................ 22
Basic Setup ............................................................................................................ 22
IP QoS.................................................................................................................... 22
Application QoS ..................................................................................................... 23
Port QoS ................................................................................................................ 24
LS/NAT........................................................................................................................ 24
Load Sharing.......................................................................................................... 24
Applications............................................................................................................ 25
Internal Server ....................................................................................................... 26
Port Forwarding ..................................................................................................... 27
Port Trigger ............................................................................................................ 28
NAT On/Off ............................................................................................................ 29
Advanced .................................................................................................................... 29
Firewall ................................................................................................................... 29
DDNS ..................................................................................................................... 30
WOL ....................................................................................................................... 30
URL Filter ................................................................................................................31
Remote Management..............................................................................................31
Scheduler ............................................................................................................... 32
VPN ........................................................................................................................ 33
SPECIFICATIONS .............................................................................................................. 34
section page
4
CONTENTS

HARDWARE
Before you begin any installation or setup of the Dual WAN VPN Router, make sure that your
computer is equipped with the necessary Web browser (Internet Explorer 4.0 with JavaScript
or Netscape Navigator 4.0 or above) and that you have the information you’ll need at hand; for
example, any user IDs and passwords, ISP account numbers and details or status of your IP
address, default gateway and DNS. If your computer has had ADSL PPPoE dial-up software
installed, back up your installation and un-install it by going to Start ‡Control Panel ‡Add/
Remove Programs.
Connections
1. Set up your WAN(s) by connecting the broadband cable of your xDSL/cable modem/LAN
to one or both of the WAN ports on the router.
2. Set up your LAN(s) by connecting your computer LAN card port(s) or the uplink port(s) of
your hub/switch(es) to any of the ve LAN ports on the router. NOTE: All LAN ports on the
router automatically sense and accommodate crossover cable, so either straight-through or
crossover cable can be used for LAN connections.
3. Turn on the power to the router. (The included AC power cord connects on the back panel
of the device.) The router will enter a self-detect state, during which: the PWR LED will
light, the SYS LED will ash (after a proper startup) and unconnected LAN/WAN LEDs will
quickly ash twice. The system is now in its normal operational state.
4. Start your computer(s).
Front-Panel Indicators
Reset
To reset the router (which will restore all conguration settings to their defaults):
1. Press and hold the Reset button located on the front panel of the router.
2. Switch the router’s power off, then on. NOTE: The power switch is on the back panel.
3. After 5 seconds, the SYS LED should ash rapidly.
4. Release the Reset button.
LED Status Description/Function
PWR On The router is operational.
SYS Flashing The router system is operating normally.
WAN 1/2 On A connection has been made and detected.
LINK/ACT Flashing Data is being transmitted through the corresponding port (1–5).
SPEED Off LAN data is being transmitted at 10 Mbps.
On LAN data is being transmitted at 100 Mbps.
5
HARDWARE

WINDOWS SETUP/INSTALLATION
It’s recommended that your local network be congured for Internet access through the Dual
WAN VPN Router. If this is done after the initial router connections have been made, the
connections will need to be made again. Use whichever procedure below corresponds to your
Windows platform. The setup can be either a static or dynamic IP conguration. The defaults:
• IP address: 192.168.0.1
• Subnet mask: 255.255.255.0
Windows 98/Me
1. Install the router.
2. With Windows
running, check
that the LAN LED
on the router is
on. If not, check
the computer and
router connections.
3. Go to Start ‡
Settings ‡Control
Panel.
4. In the Control
Panel, double-click
the Network icon.
5. Click on the
Conguration
tab and highlight
“TCP/IP ‡AMC PCNET Family Ethernet Adapter.” Click “Properties.”
6. Click on the IP Address tab and select “Obtain an IP address automatically.” Click “OK.”
7. Click on the Gateway tab and conrm that the Installed Gateways eld is empty.
8. Click on the DNS Conguration tab and select “Disable DNS.” Click “OK.”
9. When a System Settings Change window displays a “Do you want to restart your computer
now?” prompt,
click “Yes.”
10. After the reboot,
enter “cmd” and
press “Enter.”
11. Enter “ipcong”
and press “Enter.”
12. Conrm the on-
screen IP info:
• The IP address
should be within
the range of
192.168.0.2 to
192.168.0.254.
• The subnet mask should be 255.255.255.0.
• The default gateway should be 192.168.0.1.
13. Enter “ping 192.168.0.1,” then press “Enter.” If “Reply from 192.168.0.1 bytes=32 time=1ms
TTL=255” displays, then the router/computer connection is correct.
6
WINDOWS SETUP/INSTALLATION

Windows 2000
1. Install the router.
2. With Windows
running, check
that the LAN LED
on the router is
on. If not, check
the computer and
router connections.
3. Go to Start ‡
Settings ‡Control
Panel.
4. In the Control
Panel, double-click the Network and Dial-Up Connection icon.
5. In the Network and Dial-Up Connections window, click on the Local Area Connection icon.
6. On the General tab of the Local Area Connection Status window, click “Properties.”
7. On the General tab of the Local Area Connection Properties window, highlight “Internet
Protocol (TCP/IP),” then click “Properties.”
8. On the General tab of the Internet Protocol (TCP/IP) Properties window, select “Obtain an
IP address automatically” and “Obtain a DNS server address automatically”; click “OK.”
9. Click “Start,” then
“Run.”
10. Enter “cmd,” then
press “Enter.”
11. Enter “ipcong”
and press “Enter.”
12. Conrm the on-
screen IP info:
• The IP address
should be in
the range of
192.168.0.2 to
192.168.0.254.
• The subnet
mask should be 255.255.255.0.
• The default gateway should be 192.168.0.1.
13. Enter “ping 192.168.0.1,” then press “Enter.” If “Reply from 192.168.0.1 bytes=32 time=1ms
TTL=255” displays, then the router/computer connection is correct.
Windows XP
1. Install the router.
2. With Windows running,
check that the LAN LED
on the router is on. If not,
check the computer and
router connections.
3. Go to Start ‡Settings ‡
Control Panel.
4. In the Control Panel,
double-click Network and
Internet Connections.
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WINDOWS SETUP/INSTALLATION

5. On the Network and Internet Connections screen, click Network Connections.
6. On the Network Connections screen, click Local Area Connection.
7. On the General tab of the Internet Status screen, click “Properties.”
8. On the Internet Properties screen, highlight “Internet Protocol (TCP/IP)”; click “Properties.”
9. On the General tab of the Internet Protocol (TCP/IP) Properties screen, select “Obtain an
IP address automatically” and “Obtain a DNS server address automatically”; click “OK.”
10. Click “Start,” then
“Run.”
11. Enter “cmd,” then
press “Enter.”
12. Enter “ipcong” and
press “Enter.”
13. Conrm the on-
screen IP info:
• The IP address
should be in the
range of 192.168.0.2
to 192.168.0.254.
• The subnet mask
should be
255.255.255.0.
• The default gateway should be 192.168.0.1.
14.Enter “ping 192.168.0.1,” then press “Enter.” If “Reply from 192.168.0.1 bytes=32 time=1ms
TTL=255” displays, then the router/computer connection is correct.
DUAL WAN VPN ROUTER SETUP/INSTALLATION
The rst step in setting up the Dual WAN VPN Router is to log in through your Web browser.
Conguration procedures for setting up the router are presented in subsequent sections of
this user manual.
Log In
1. In the Address bar of your Web browser (Internet Explorer 4.0 with JavaScript or Netscape
Navigator 4.0 or above), enter the default IP address: 192.168.0.1.
2. When the Login screen displays, click “Login” to continue.
PPPoE (ADSL)
1. If using an ADSL modem, connect it to a WAN port and conrm that a lighted WAN LED
indicates a proper connection.
2. On the Basic Setup tab, click WAN(1 or 2) Setup.
3. Select “PPPoE User (ADSL).”
4. In the “User ID” and “Password” elds, enter the user ID and password provided by your
Internet service provider (ISP).
5. Click “Apply.” Re-congure the remaining settings as desired:
MTU: Input an MTU value for data packages. The default value is 1454, which is the
recommended value and should not be changed.
Disconnect PPP session if idle time is longer than _ Min: If you select this option, the
value entered represents the idle time, after which the IP router automatically disconnects
from the Internet.
8
ROUTER SETUP/INSTALLATION

Connect On Demand: The Dual WAN VPN Router can automatically connect with the
Internet if there is Internet access after disconnection. NOTE: If, during normal operation,
disconnection occurs due to external causes, the router will immediately try to re-connect
with the Internet, and will continue attempting to re-connect until a successful connection
is made. This is an inner function of the router, and has nothing to do with “Connect On
Demand,” which only works when the “Disconnect PPP session if idle time is longer than
_ Min” function is selected.
Connect Manually: When this is selected, you need to re-connect with Internet manually
after disconnection. As with “Connect On Demand,” this option only works when the
“Disconnect PPP session if idle time is longer than _ Min” function is selected.
Prevent reconnection although no response from PPP server: Select this option to
shut off the router’s inner automatic-connection function.
6. A screen displays presenting “Conn
(Connection) Type” and “Conn.
(Connection) State/Status.”
• If “Successfully connected” displays in
the “Conn. State” eld, the conguration
is correct. Proceed to Step 7.
• If “Invalid ID/Password” displays in
the “Conn. State” eld, the conguration is incorrect: Click “Close” and check your ID and
password; if the status remains unchanged, check that your service type is correct.
7. Go to the Status screen and click WAN Status to conrm the WAN connection status.
Connection Type: This should display “PPPoE (ADSL).”
Connection Status: This should display “Successfully connected.”
Physical Address: This displays the router’s WAN port MAC address.
WAN IP Address, Subnet Mask, Default Gateway, Primary DNS Server and Secondary
DNS Server: These values, provided by your ISP, can be different from those shown.
Disconnect: Click to manually disconnect the system from the Internet.
9
ROUTER SETUP/INSTALLATION

Connect: Click to refresh and re-connect to the Internet.
8. Click “Save” to save the current conguration. NOTE: If the settings aren’t saved at this
point, they will revert to previous values when the system is turned off or restarted.
9. Restart all computers connected to the router.
Dynamic IP
1. If using a cable modem, connect it to a WAN port and conrm that a lighted WAN LED
indicates a proper connection.
2. On the Basic Setup tab, click WAN(1 or 2) Setup.
3. Select “Dynamic User (Cable Modem, VDSL, LAN, IP ADSL).”
4. Click “Apply.” Re-congure the remaining settings as desired:
Physical Address Clone: Select to change the WAN port MAC address. If this option is
left unselected, the WAN MAC address remains a default value.
10
ROUTER SETUP/INSTALLATION

Allow private IP to be accepted: Select to allow a WAN port to be assigned a private IP
address.
5. A screen displays presenting “Conn
(Connection) Type” and “Conn.
(Connection) State/Status.”
• If “Successfully connected” displays in
the “Conn. State” eld, the conguration
is correct.
• If “Connecting to Internet” remains in
the “Conn. State” eld, close the
window, then turn off the cable modem power supply and turn it back on and check the
WAN LED to see if it’s lit to conrm that a proper connection has been established. Then
click “Apply” again.
6. Go to the Status screen and click WAN Status to conrm the WAN connection status.
11
ROUTER SETUP/INSTALLATION

NOTE: You can also click “Show Internet Information” in the previous Connection window.
Connection Type: This should display “Cable Modem (DHCP).”
Connection Status: This should display “Successfully connected.”
Physical Address: This displays the router’s WAN port MAC address.
WAN IP Address, Subnet Mask, Default Gateway, Primary DNS Server and Secondary
DNS Server: These values, provided by your ISP, can be different from those shown.
Disconnect: Click to manually disconnect the system from the Internet. Clicking “Disconnect”
(see above) also manually releases the WAN port IP address.
Connect: Click to refresh and re-connect to the Internet. Clicking “Connect” (see below)
also manually refreshes the WAN port IP address.
7. Click “Save” to save the current conguration. NOTE: If the settings aren’t saved at this
point, they will revert to previous values when the system is turned off or restarted.
8. Restart all computers connected to the router.
Static IP
1. Connect the cable modem to a WAN port and conrm that a lighted WAN LED indicates a
proper connection.
12
ROUTER SETUP/INSTALLATION

2. On the Basic Setup tab, click WAN(1 or 2) Setup.
3. Enter the WAN IP address, subnet mask, default gateway, primary DNS server and secondary
DNS server provided by your ISP.
4. Click “Apply.”
5. A screen displays presenting “Conn
(Connection) Type” and “Conn.
(Connection) State/Status.”
• If “Conguration is done” displays in
the “Conn. State” eld, then the
conguration is correct.
6. Go to the Status screen and click
WAN Status to conrm the WAN
connection status. NOTE: You can
also click “Show Internet Information” in the previous Connection window.
Connection Type: This should display “Static IP.”
Connection Status: This should display “Successfully connected.”
Physical Address: This displays the router’s WAN port MAC address.
WAN IP Address, Subnet Mask, Default Gateway, Primary DNS Server and Secondary
DNS Server: Conrm that the values on screen are the same as those provided by your
ISP.
7. Click “Save” to save the current conguration. NOTE: If the settings aren’t saved at this
point, they will revert to previous values when the system is turned off or restarted.
8. Restart all computers connected to the router.
Status
WAN Status
This screen shows the current Internet connection status (WAN port), including Connection Type,
Connection Status, WAN IP Address, Subnet Mask, Default Gateway and DNS Server. If it’s a
dynamic IP connection, “Disconnect” and “Connect” buttons will also be presented. Click
13
ROUTER SETUP/INSTALLATION

“Disconnect” to release the current WAN port IP address, then click “Connect” to refresh it.
“Connect” and “Disconnect” buttons will also be shown presented with a PPPoE connection:
Clicking “Connect” connects with the Internet; clicking “Disconnect” disconnect from it. Click
“Refresh” to refresh the current page; click “Save” to save the current router conguration.
LAN Status
This screen displays the current LAN connection status and DHCP server status, including the
MAC address of the LAN port and the number of IP addresses assigned by the router.
Basic Setup
LAN/DHCP Setup
System IP Setup: The IP address of the LAN can be changed on this screen. NOTE: The router
will be automatically restarted if you change the IP address.
DHCP Server Status: This shows the current operating status of the DHCP server.
DHCP Server Operation can be started or stopped here.
14
ROUTER SETUP/INSTALLATION

DHCP IP Pool can be changed here.
Manual DNS conguration, when selected, lets you enter a manual DNS server. The DHCP
server will assign a specied IP address as the DNS server.
Static Lease Management will let the router assign a specic IP to a selected computer/
workstation.
Twin IP Setup: Through this function, the router can assign its WAN address to a specied PC.
As a result, the twin IP host has a real IP address and the trafc from the host bypasses the
router’s NAT/PAT lter. NOTE: This function is disabled in Wireless WAN mode and NAT Off
mode.
Click “Refresh” to refresh the current page; click “Save” to save the current router conguration.
Net Detector
Net Detector Setup: This monitors packets on the network and attempts to discover if a burst
of packets is over a detection level. NOTE: Net Detector is not available in NAT Off mode.
Detection Port presents two options for focusing detection of worm-virus packets: “Well-
Known Worm Virus Ports” and “All Ports.”
Detection Level makes conguration easy with two options: A pull-down menu offers pre-
dened “Low,” “Mid” and “High” settings; or the detection level can be manually dened.
Burst Drop lets you establish the setting that determines if a burst packet over a detection
level is dropped.
E-mail Policy presents notication options when an event occurs and is detected:
15
ROUTER SETUP/INSTALLATION

Report an event LOG regularly at assigned times; report a event LOG when a new event is
detected; and clear all events after a report.
Click “Refresh” to refresh the current page; click “Save” to save the current router conguration.
Link Setup/Info
Link Setup: This panel displays the properties that can be changed. With “Auto” selected, the
router automatically assigns the best settings for port speed and duplex mode. With “Manual”
selected, the user can dene the port speed (either 10 or 100 Mbps) and duplex mode
(either half or full).
16
ROUTER SETUP/INSTALLATION

Link Information: This panel displays the link status router as determined above.
Link Statistics: This panel displays the trafc statistics of WAN and LAN links.
Click “Refresh” to refresh the current page; click “Save” to save the current router conguration.
Routing Table
Static Routing Table: This feature determines the physical connecting port an IP data package
goes to, helping maintain a smoother trafc ow.
Type lets you choose the type of routing entry to dene: “Net” lets you establish when a
target is a network; “Host” lets you establish when a target is a host.
Target lets you enter an IP address or network address for the routing entry.
Mask lets you enter the subnet mask if the the type of routing entry selected is “Net.”
Gateway lets you enter the gateway IP address for the target network.
Click “Add” to effect the above settings; click “Refresh” to refresh the current page; click “Save”
to save the current router conguration.
Switch Cong
Port Mirror: This panel presents the option “All packets to the Internet will be mirrored to sniffer
port,” which, while self-explanatory, doesn’t included mirroring of local trafc among the LAN
ports.
VLAN Conguration: This panel is where you can add or delete separate ports in order to set
up a desired VLAN.
17
ROUTER SETUP/INSTALLATION

System
Administrator Setup
The two panels on this screen allow basic administrator changes to be made.
Login Account Setup: The login user ID and password for the Web console can be changed
here. Enter any new information, then click “Apply.”
Admin E-mail Setup: This e-mail address is used for the system to send items such as the
system log. The SMTP mail server should be set to send the mail. Enter any new information,
then click “Apply.”
Click “Refresh” to refresh the current page; click “Save” to save the current router conguration.
18
ROUTER SETUP/INSTALLATION

Firmware Upgrade
Firmware Upgrade: The update/upgrade rmware for the system:
1. Obtain a rmware le from the customer support Web site and save it to a PC folder.
2. Select the rmware le.
3. Click “Upgrade.”
After upgrading rmware, the Dual WAN
VPN Router will reset automatically. NOTE:
This procedure takes approximately 60
seconds, with the status bar (shown at right)
indicating the progress. Make sure that
power to the system remains on during the
entire process of upgrading.
System Log
The two panels on this screen display information about both the current and previous system
settings.
System Log Setup: Click “Clear” in “Clear System Log” to erase all information currently in
the log.
System Log History:
Timestamp displays “*****” if the system isn’t able to get the time from the time server (see
Misc. below).
System Log Contents is presented in one of three colors: Red indicates an error message;
blue indicates a warning; black represents basic information. NOTE: If the system log count
reaches/reads “Max,” no additional system log information will be recorded.
Browse...
19
ROUTER SETUP/INSTALLATION

Access List
Access List: On this screen, you can congure the IP address of computers that are allowed
to access the router’s Web management.
Status, Operation, Allowable IP Address and Description give you control of this function’s
settings.
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ROUTER SETUP/INSTALLATION