Intergraph InterServe 80 SL User manual

InterServe 80 SL
System Setup
May 1998
DHA028900

Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work,
without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United
States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems.
Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer
Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or
implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems. InterServe,
Ultra-Tower, and TowerMate are trademarks of Intergraph Computer Systems.
Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation. Windows NT is a trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment and the
affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected; consult a
dealer or an experienced radio/television technician for help.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de
la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
To comply with FCC Class B limits, you must use shielded cables with this device.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to
operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended
by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Notes
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the
operating instructions.
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

iii
Contents
Preface.............................................................................................................................. vii
About This Document........................................................................................................ vii
Document Conventions...................................................................................................... vii
Operating System Information ..........................................................................................viii
Hardware Information.......................................................................................................viii
Ergonomic Information.....................................................................................................viii
Customer Support............................................................................................................... ix
Hardware and Software Support Services.............................................................. ix
World Wide Web.................................................................................................. ix
Intergraph Bulletin Board Service ......................................................................... ix
FAXLink................................................................................................................ x
Telephone .............................................................................................................. x
More Support Options............................................................................................ x
1 Setting Up the Hardware................................................................................................ 1
Unpacking the System ......................................................................................................... 2
Placing System Components................................................................................................ 2
Setting Up the System.......................................................................................................... 3
Installing Option Cards........................................................................................................ 5
Connecting Speakers and a Microphone............................................................................... 6
Connecting an External SCSI Device................................................................................... 6
What’s Next?....................................................................................................................... 7
2 Setting Up the Software.................................................................................................. 9
Preparing for Setup............................................................................................................ 10
Installed Software................................................................................................. 10
Before You Start Setup......................................................................................... 10
Starting Operating System Setup........................................................................................ 12
Finishing System Setup...................................................................................................... 13
Creating a Repair Disk ......................................................................................... 13
Creating System Software Backup Diskettes......................................................... 13
What’s Next?..................................................................................................................... 14
3 Configuring the System................................................................................................. 15
Configuring the Video Display Driver................................................................................ 16
Using the Display Properties Dialog Box.............................................................. 16
Correcting Video Display Problems...................................................................... 16
Installing MegaRAID Power Console Software.................................................................. 17
Configuring the RAID Disk Array ..................................................................................... 18
Internal and External RAID Configurations ......................................................... 18
Basic RAID Hardware Information ...................................................................... 18
Standard RAID Disk Drives Configuration........................................................... 19
Additional RAID Disk Drives Configuration........................................................ 22

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Configuring Audio............................................................................................................. 23
Configuring Networking.................................................................................................... 23
Changing Hard Disk Drive Letters..................................................................................... 23
Changing Virtual Memory Settings.................................................................................... 24
SCSI Configuration Utility Guidelines ................................................................. 25
Using the SCSI Configuration Utility ................................................................... 25
Getting Operating System Updates..................................................................................... 26
4 Operating Notes ............................................................................................................ 27
Moving the System............................................................................................................ 28
Opening and Closing the Door........................................................................................... 28
Using the Standby Button .................................................................................................. 29
System Power States.......................................................................................................... 30
System Power, Startup, and Shutdown ............................................................................... 31
Automatic Shutdown Utility............................................................................................... 31
Starting the Automatic Shutdown Utility.............................................................. 31
Setting Time in the Automatic Shutdown Utility .................................................. 31
Configuring the Automatic Shutdown Utility ....................................................... 32
Using InterSite Programs................................................................................................... 33
Using Hardware Security Features ..................................................................................... 33
Enabling the MegaRAID Audible Alarm ........................................................................... 34
Ensuring PC Card Support and Operation .......................................................................... 34
Booting from an External SCSI Disk Drive........................................................................ 35
Finding Serial and Model Numbers.................................................................................... 36
5 Configuring the BIOS................................................................................................... 37
Starting BIOS Setup .......................................................................................................... 38
Info Screen ........................................................................................................................ 39
Main Screen ...................................................................................................................... 39
System Time........................................................................................................ 40
System Date......................................................................................................... 40
Diskette Drive A or B........................................................................................... 40
Primary Master, Primary Slave, Secondary Master, Secondary Slave.................... 41
Large Disk Access Mode...................................................................................... 42
MPS Version........................................................................................................ 42
Advanced Screen............................................................................................................... 43
Plug & Play O/S................................................................................................... 43
Reset Configuration Data ..................................................................................... 43
PCI/PnP Configuration......................................................................................... 43
PS/2 Mouse.......................................................................................................... 44
Legacy USB Support............................................................................................ 44
Integrated Ports.................................................................................................... 44
Integrated PCI IDE .............................................................................................. 45
Integrated Sound.................................................................................................. 45
Integrated LM79 .................................................................................................. 45
Keyboard Detection.............................................................................................. 45

v
AC Interrupt State................................................................................................ 46
Chipset Screen................................................................................................................... 46
Graphics Aperture................................................................................................ 46
DRAM Type........................................................................................................ 46
Features Screen.................................................................................................................. 47
QuickBoot............................................................................................................ 47
QuietBoot............................................................................................................. 47
DMI Event Logging............................................................................................. 47
Multiboot............................................................................................................. 49
Power Management.............................................................................................. 49
Security................................................................................................................ 50
Exit Screen ........................................................................................................................ 51
Setting the CPU Speed....................................................................................................... 53
Updating the System BIOS ................................................................................................ 53
6 Troubleshooting............................................................................................................. 55
Checking the System.......................................................................................................... 56
System Power.................................................................................................................... 56
System Boot....................................................................................................................... 57
Sound ................................................................................................................................60
Video................................................................................................................................. 60
Miscellaneous Hardware.................................................................................................... 61
Network............................................................................................................................. 61
7 Reinstalling System Software ....................................................................................... 63
Before You Begin.............................................................................................................. 64
System Software Products.................................................................................................. 64
Installing Windows NT Server 4.0 ..................................................................................... 65
Installing QFE Software....................................................................................... 66
Configuring SCSI Host Adapter Settings.............................................................. 67
Installing ESS Maestro-2 PCI Sound Adapter Driver ........................................... 67
Configuring IDE/ATAPI Bus Mastering .............................................................. 67
Getting Operating System Updates..................................................................................... 68
8 Using System Resources................................................................................................ 69
BIOS Parameters ............................................................................................................... 70
System Resources............................................................................................................... 70
ISA Bus Interrupt (IRQ) Assignments .................................................................. 70
Direct Memory Access (DMA) Channels.............................................................. 70
Input/Output (I/O) Addresses ............................................................................... 71
Memory Addresses............................................................................................... 71
Reserve an IRQ.................................................................................................................. 72
Index................................................................................................................................. 73
Returned Goods Authorization (RGA) Form
Warranty Procedure and Repair Address Labels

vi

vii
Preface
InterServe 80 SL System Setup describes setting up and configuring your InterServe 80 SL
system for use. This document also provides information on operating the system,
troubleshooting, reinstalling system software, and using system resources.
About This Document
InterServe 80 SL System Setup is organized as follows:
u Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.
u Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
u Chapter 3, “Configuring the System,” describes how to configure the system for use.
u Chapter 4, “Operating Notes,” describes how to use essential system features and
provides other important information.
u Chapter 5, “Configuring the BIOS,” describes how to use Phoenix BIOS Setup to
configure the system’s basic input/output system (BIOS).
u Chapter 6, “Troubleshooting,” describes how to resolve common system problems.
u Chapter 7, “Reinstalling System Software,” describes how to install the operating system
and associated system software, if required.
u Chapter 8, “Using System Resources,” provides information on using system resources
to configure the system for use with additional option boards.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.

viii
Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.
Hardware Information
An online introduction to your new system is provided in the System Introduction, which
covers subjects such as the following:
u System features
u System controls and connections
u Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by
opening the SYSINTRO.HLP file on your system.
Detailed reference information for your new system is provided in the System Reference,
which covers subjects such as the following:
u Opening and closing the unit
u Precautions against electrostatic discharges
u Replacing and upgrading system components
u Installing option boards
u System interrupt requests (IRQs)
u External port and system board connectors
u System board jumpers
u Power supply information
See the Late-Breaking News shipped with your system for important hardware and
documentation details not covered in this document.
Ergonomic Information
Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.

ix
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.

x
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
u Call 1-256-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.
u The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
u Your name and telephone number.
u A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.

xi
u For software support questions in the United States, call 1-800-345-4856.
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

xii

1
1 Setting Up the Hardware
Follow the instructions in this chapter to set up the hardware for your InterServe 80 SL.
Unpacking the System ......................................................................................................... 2
Placing System Components................................................................................................ 2
Setting Up the System.......................................................................................................... 3
Installing Option Cards........................................................................................................ 5
Connecting Speakers and a Microphone............................................................................... 6
Connecting an External SCSI Device................................................................................... 6
What’s Next?....................................................................................................................... 7

2
Unpacking the System
CAUTION Carefully remove items from packaging. Do not drop any items on a hard surface, or
damage may result. You may need someone else to help you remove and place heavy
items.
Remove everything from the shipping cartons, then look for the following items:
u Server and power cord
u Keyboard and mouse
u Intergraph Computer Systems documentation
u Operating system software (CD-ROM and diskettes) and documentation
If you ordered a monitor from Intergraph Computer Systems, its carton contains the
following:
u Monitor and power cord
u Video cable
u Monitor documentation
NOTE If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to obtain warranty service.
If you have already unpacked and connected the peripherals to the system, go to Chapter 2 to
begin software setup.
Placing System Components
CAUTION Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand
hold when moving the system. Equipment damage and personal injury can result.
When placing the system’s components, remember these guidelines:
u Move and place the system and monitor carefully.
u Place the system in a location where air can circulate freely around it. The front and
back panels should each have at least a 3-inch clearance.
u Avoid exposing the system to high levels of dust, smoke, or moisture.

3
u Maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F); the optimum
operating temperature is 21 °C (70 °F).
u Maintain a humidity range from 20 percent to 80 percent (non-condensing); the
optimum humidity level is 50 percent.
CAUTION Do not move the system without first shutting it down and turning off the power, or damage to
internal components may result. See Chapter 4 for instructions on properly shutting down
and powering off the system.
Setting Up the System
Before you connect any cables to the back of the system, note the connector locations in the
following illustration.
AC power
connector
AC voltage
switch 115/230 V
Mouse
Ke
y
board
USB
Parallel
COM
Line out
Line in
Mic in
MIDI/game
Video out
See the System Reference
for technical details on
each port.

4
To set up the system:
1. Arrange the system base unit, monitor, keyboard, and other peripherals in your
workspace.
2. Connect the cables from the various peripherals to the ports on the back of the system.
Connect the cable from this.... To the port labeled... For this connector...
Mouse Mouse port
Keyboard Keyboard port
Universal Serial Bus device Universal Serial Bus port
Modem, printer, or other device 12Serial (COM) port 1 or 2
Printer or other device Parallel port
Network Ethernet port
Stereo speakers or headphones;
multimedia keyboard speaker Line Out port on sound
card
External stereo cassette or CD player;
radio or other audio device Line In port on sound card
Multimedia keyboard microphone,
separate microphone Microphone port
Game joystick or MIDI device MIDI/Game port
Monitor Video port
WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use
shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph
Computer Systems cables are designed to reduce the amount of EMI produced by the
system.
3. If the system includes a multimedia option, connect the speakers and microphone or the
multimedia keyboard to the I/O panel. See “Connecting Speakers and a Microphone”
later in this chapter for details.

5
4. If the system includes an optional SCSI adapter card, connect any external SCSI devices
to the appropriate SCSI port on the back of the system. See “Connecting an External
SCSI Device” later in this chapter for details.
5. Make sure that the AC voltage switch on the back panel of the base unit is set to the
proper line voltage for your location. If your location uses 115 volts, make sure the
number 115 is visible on the switch. If your location uses 230 volts, make sure the
number 230 is visible on the switch. See the previous figure.
WARNING If you do not set the AC voltage switch correctly, serious equipment damage may
result when you turn on power to the system.
6. Connect the power cords from the monitor, system, and any external optional
peripherals to receptacles on a grounded, three-prong AC wall outlet or an
uninterruptible power supply (UPS).
NOTE When you connect the system’s power cord to the AC outlet, auxiliary power is applied to the
system. Auxiliary power is always available when the system is connected to AC power.
7. Open and stow the door on the front of the computer by doing the following:
− Grasp the lip at the bottom of the door, pull forward slightly, and lift up until the
door is even with the top of the system.
− Push the door into the system until the door stops.
Installing Option Cards
Option cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component
Interconnect (PCI), and Industry Standard Architecture (ISA) option slots in the base unit.
If you purchased option cards from Intergraph Computer Systems, they are installed in
specific slots as follows.
Slot Type Option Card
Top AGP Video display adapter
PCI Video display adapter
PCI SCSI adapter (optional)
PCI SCSI adapter (optional)
PCI shared) Network adapter (optional)
Bottom ISA PC Card adapter (optional; no external connection)
NOTE The shared PCI slot does not support bus-mastering PCI cards.

6
Connecting Speakers and a Microphone
If the system includes separate powered speakers and a microphone, connect the speakers to
the Line Out port on the I/O panel, and connect the microphone to the Microphone port on
the I/O panel. Connect the speaker power AC adapter to the appropriate speaker(s), and
then to a grounded, three-prong AC wall outlet.
Connecting an External SCSI Device
If your system includes an optional SCSI adapter card, you can connect internal and external
SCSI devices, such as hard disk drives or tape drives, to the system. Internal SCSI devices
included in the system are already connected to the internal channel of the SCSI adapter.
You can connect external devices to the external port on the SCSI adapter.
The SCSI adapter card is designed to support Ultra Wide SCSI devices. Ultra Wide SCSI
provides a maximum data transfer rate of 40 MB per second. If you connect a non-Ultra
Wide SCSI device to the adapter, data transfer rates are limited to the speed of that device.
CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to stop
working or lead to other unpredictable results.
You can connect up to seven external single-ended SCSI devices to an installed SCSI
adapter. However, the number of drives and length of the cables used to connect the drives
is a factor when using SCSI-1, Fast SCSI (SCSI-2), Ultra SCSI, and Wide Ultra SCSI drives.
Fast SCSI, Ultra SCSI, and Wide Ultra SCSI impose shorter cable restrictions than SCSI-1.
The total length of the SCSI cabling must not exceed the following:
Drives SCSI-1 Fast SCSI-2 Ultra SCSI Wide Ultra SCSI
1 to 4 19.8 ft
(6 meters) 9.9 ft (3 meters) 9.9 ft (3 meters) 9.9 ft (3 meters)
5 to 7 9.9 ft
(3 meters) 9.9 ft (3 meters) 4.5 ft (1.5 meters) 4.5 ft (1.5 meters)
NOTE You must count the SCSI adapter as one device.
NOTE Make sure the last device on a chain of external SCSI devices has an activeSCSI terminator
connected to the open SCSI port. All other external SCSI devices must have SCSI
termination disabled or removed.

7
See the SCSI adapter documentation delivered with the system for more detailed information
on the SCSI adapter and connecting SCSI devices to it. See the System Reference for
additional details on installing internal peripheral devices.
What’s Next?
Intergraph Computer Systems installed the operating system prior to shipping the system.
See Chapter 2, “Setting Up the Software,” for instructions on setting up the operating system
and associated system software.

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