Intergraph Zx10 Ultra-Tower Parts list manual

Zx10 Ultra-Tower
System Guide
May 2000
D1AA0033A

Copyright
2000 Intergraph Computer Systems. All rights reserved. This document contains information protected by
copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or
by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision
(c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are
reserved under the copyright laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by
Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or
omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential
damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase
contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification
or amendment of such warranties.
Trademarks
Intergraphand the Intergraph logo are registered trademarks of Intergraph Corporation. Zxand Ultra-Towerare
trademarks of Intergraph Computer Systems. Inteland Pentiumare registered trademarks of Intel Corporation.
ServerSetis a trademark of ServerWorks Corporation. Microsoft, Windows, and Windows NTare registered
trademarks of Microsoft Corporation. Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy. If the equipment is not installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, try to correct the interference as follows: reorient or relocate the affected device; increase
the separation between this equipment and the affected device; connect this equipment to an outlet on a circuit different
from the circuit to which the affected device is connected; consult a dealer or an experienced radio/television
technician for help.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Safety Notices
This is a user-serviceable system. However, there are no user-serviceable parts in the power supply. Please return the
power supply to the manufacturer for repair.
Service and upgrade tasks should be performed by users who can follow instructions in a manual to service equipment,
and can do so without harm to themselves or damage to the equipment.
The AC power cord for this unit is the service disconnect. Ensure the AC power outlet to which the system’s power
cord connects is close to the system and is easily accessible. For protection against electrical shock and energy
hazards, unplug the system’s power cord from its AC power outlet before opening or servicing the system.
If the AC voltage selection switch on the power supply is not set correctly, serious equipment damage may occur when
power to the system is turned on.
To reduce the risk of electrical shock and energy hazards, do not attempt to open the equipment unless instructed, and
do not use a tool for purposes other than instructed.
Internal components may be at high temperatures. Allow time for them to cool before handling them.
Internal components can be damaged by static electricity. Use an antistatic wrist strap connected to the bare metal of
the system’s chassis to protect against electrostatic discharge.
If a modem card used in the system receives ground from the system, ensure the system is connected to an earth-
grounded AC power outlet.
Notes
Changes or modifications made to the system that are not approved by the party responsible for compliance could void
the user's authority to operate the equipment.
Procedures in this document assume familiarity with the general terminology associated with personal computers, and
with the safety practices and regulatory compliance required for using and modifying electronic equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all
warnings on the device or in the operating instructions.
To comply with the limits for an FCC Class B computing device, always use shielded cables and the power cord
supplied with the system.

v
Contents
Preface............................................................................................................................................ix
About This Document...................................................................................................................... ix
Document Conventions.................................................................................................................... ix
More Information ............................................................................................................................. x
Customer Support............................................................................................................................. x
1 Setting Up the Hardware............................................................................................................ 1
Unpacking the System ...................................................................................................................... 1
Placing System Components............................................................................................................. 2
Connecting System Components ...................................................................................................... 2
Locating Expansion Cards................................................................................................................ 5
Connecting External SCSI Devices .................................................................................................. 6
Connecting to AC Power.................................................................................................................. 7
Starting the System........................................................................................................................... 8
What’s Next?.................................................................................................................................... 8
2 Setting Up the Software .............................................................................................................. 9
Preparing for Setup........................................................................................................................... 9
Going Through Setup ..................................................................................................................... 11
Finishing Software Setup................................................................................................................ 12
Installing the Network Controller Driver.......................................................................... 12
Creating a SCSI Controller Driver Diskette..................................................................... 13
Creating an Emergency Repair Disk ................................................................................ 13
Installing Driver Software ................................................................................................ 13
Installing QFE Software................................................................................................... 13
What’s Next?.................................................................................................................................. 14
3 Configuring the System............................................................................................................. 15
Configuring the Video Display....................................................................................................... 15
Resetting the Video Display Resolution........................................................................... 15
Changing the Default Video Display Driver .................................................................... 16
Correcting Initial Video Display Problems ...................................................................... 16
Configuring System Audio ............................................................................................................. 17
Configuring Networking................................................................................................................. 17
Configuring Peripheral Devices...................................................................................................... 18
Changing Drive Letters................................................................................................................... 18
Changing Virtual Memory Settings ................................................................................................19
Configuring the SCSI Controller.................................................................................................... 19
Creating or Updating an Emergency Repair Disk........................................................................... 20
Configuring the BIOS..................................................................................................................... 20
What’s Next?.................................................................................................................................. 20
4 Operating the System................................................................................................................ 21
Opening and Closing the Door ....................................................................................................... 21
Controlling System Power.............................................................................................................. 22

vi
Reading System LEDs.................................................................................................................... 23
Using Automatic Shutdown............................................................................................................ 23
Starting and Stopping the Operating System..................................................................................24
Observing Operating Precautions................................................................................................... 25
Using the Keyboard........................................................................................................................ 25
Using the Mouse............................................................................................................................. 27
Using the Floppy Disk Drive.......................................................................................................... 28
Using the CD-ROM Drive.............................................................................................................. 28
Using System Management Software ............................................................................................. 29
Learning About the Operating System............................................................................................ 29
Using Hardware Security Features ................................................................................................. 30
Cleaning System Components ........................................................................................................ 30
5 Troubleshooting Operational Problems ..................................................................................31
Getting Started................................................................................................................................ 31
System Power ................................................................................................................................. 31
System Boot.................................................................................................................................... 32
Video.............................................................................................................................................. 34
Audio.............................................................................................................................................. 34
Network.......................................................................................................................................... 35
Peripheral Drive Errors................................................................................................................... 35
Miscellaneous Hardware................................................................................................................. 35
6 Reinstalling the Operating System........................................................................................... 37
Before You Begin........................................................................................................................... 37
Finding Driver Software................................................................................................................. 37
Installing the Operating System...................................................................................................... 38
Updating the Operating System...................................................................................................... 39
7 Gaining Access to System Components....................................................................................41
Before You Begin........................................................................................................................... 41
Avoiding Electrostatic Discharge ................................................................................................... 41
Removing and Replacing Side Panels ............................................................................................ 42
Removing and Replacing the Faceplate.......................................................................................... 43
System Components........................................................................................................................ 44
8 Upgrading the System............................................................................................................... 45
Before You Begin........................................................................................................................... 45
Adding Expansion Cards................................................................................................................ 45
Identifying Expansion Card Slots..................................................................................... 46
Installing an Expansion Card............................................................................................ 47
Assigning System Resources............................................................................................ 48
Disabling On-Board Controllers....................................................................................... 48
Adding External SCSI Peripheral Devices ..................................................................................... 48
Choosing SCSI Cables ..................................................................................................... 48
Choosing SCSI IDs .......................................................................................................... 49
Terminating SCSI Devices............................................................................................... 49

vii
Connecting SCSI Devices ................................................................................................ 50
Changing SCSI Controller or Device Settings.................................................................. 50
Adding Internal Peripheral Devices................................................................................................ 51
Adding Memory.............................................................................................................................. 53
Upgrading Processors..................................................................................................................... 53
9 Servicing the System.................................................................................................................. 55
Before You Begin........................................................................................................................... 55
Floppy Disk Drive .......................................................................................................................... 56
Front-Access Peripheral Device ..................................................................................................... 57
Internal-Access Peripheral Device.................................................................................................. 58
Expansion Card............................................................................................................................... 60
Memory Module............................................................................................................................. 61
Processor Bus Terminator .............................................................................................................. 62
Processor Module........................................................................................................................... 63
Power Supply.................................................................................................................................. 63
Cooling Fans................................................................................................................................... 65
System Board.................................................................................................................................. 67
CMOS/Clock Lithium Battery........................................................................................................ 68
Chassis Intrusion Alarm Switch...................................................................................................... 69
Power Switch, System LEDs, and Light Pipe................................................................................. 70
10 System Hardware and Specifications.....................................................................................73
Functional Diagram........................................................................................................................ 73
Internal Peripheral Cabling............................................................................................................. 74
EIDE Cabling................................................................................................................... 74
SCSI Cabling....................................................................................................................75
Floppy Disk Drive Cable.................................................................................................. 76
EIDE Device Cables (Installed and Optional).................................................................. 76
Internal-Access Device SCSI Cable................................................................................. 76
External SCSI Port Cable................................................................................................. 77
Internal/External SCSI Cable ........................................................................................... 77
Power Supply and Cables............................................................................................................... 77
300 Watt Power Supply.................................................................................................... 77
400 Watt Power Supply.................................................................................................... 79
Cooling Fans................................................................................................................................... 80
Hardware Monitoring and Power Management.............................................................................. 81
System Configuration Summary..................................................................................................... 81
System Board.................................................................................................................................. 82
System Specifications..................................................................................................................... 83
Returned Goods Authorization (RGA) Form
Warranty Procedure and Repair Address Labels

viii

ix
Preface
The System Guide describes how to set up and configure your Intergraph Computer Systems Zx10
Ultra-Tower system. The System Guide also provides information on operating, servicing, and
upgrading your Zx10 system.
About This Document
The System Guide is organized as follows:
♦Chapter 1, “Setting Up the Hardware,” describes how to set up the system’s hardware.
♦Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
♦Chapter 3, “Configuring the System,” describes how to configure the system for use.
♦Chapter 4, “Operating the System,” describes how to use essential features and provides other
basic information on operating the system.
♦Chapter 5, “Troubleshooting Operational Problems,” describes how to resolve basic problems
you may encounter when using the system.
♦Chapter 6, “Reinstalling the Operating System,” describes how to reinstall the operating
system and associated system software, if required.
♦Chapter 7, “Gaining Access to System Components,” describes how to open the system and
gain access to major internal components.
♦Chapter 8, “Upgrading the System,” provides information on adding and upgrading major
system components.
♦Chapter 9, “Servicing the System,” describes how to remove and replace major components.
♦Chapter 10, “System Hardware and Specifications,” provides technical reference information
and system specifications.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard (such as D, ALT,or F3) and names of files and
directories. You can type filenames and directory names in the dialog boxes or
the command line in lowercase unless directed otherwise.

x
CTRL+DPress a key while simultaneously pressing another key; for example, press CTRL
and D simultaneously.
More Information
See the Late-Breaking News document (if provided) for important hardware, software, and
documentation information not covered in this document.
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
For detailed information on the system board, system board components, and basic input/output
system (BIOS), see the System Board Manual delivered with the system.
Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.
Customer Support
Intergraph Computer Systems hardware has a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web. You can also take advantage
of other available hardware support services.
Intergraph Computer Systems provides complimentary operating system and system software
support for 30 or 90 days following shipment of a hardware or software product. At the end of the
complimentary support period, you can take advantage of other levels of software support.
To get more information on support services:
♦Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
♦In the United States, call 1-800-414-8991.
♦Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
To visit Intergraph Computer Systems on the World Wide Web:
Use your World Wide Web browser to go to http://www.intergraph.com/ics.

xi
To get customer support by telephone:
♦In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
♦Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
♦Have the following information available when you call:
−Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
−Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
−The product’s name or model number.
−The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.
−Your name and telephone number.
−A brief description of the question or problem.

xii

1
1 Setting Up the Hardware
This chapter describes how to set up the hardware for your system.
Unpacking the System
CAUTION Remove and move items
carefully. Do not drop items on a
hard surface, or damage to
internal components may result.
You may need help to move
heavy items.
CAUTION Do not use the lip at the top rear
of the base unit as a handhold
when removing the system base
unit from packaging or when
moving the base unit.
Remove everything from the shipping cartons and verify you have (at a minimum) these items:
♦System documentation, including Quick Setup, System Guide, System Board Manual, and
Late-Breaking News (if provided)
♦Operating system software CD, diskettes, and documentation
♦Driver software CD
♦System base unit and power cord
♦Keyboard, mouse, speakers, and speaker power adapter and cord
♦Monitor, power cord, and video cable (if purchased)
If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its original
packaging for you to get warranty service.
If you have already set up the system hardware using Quick Setup, review the rest of this chapter
and then go to Chapter 2, “Setting Up the Software.”
Rear Lip

2
Placing System Components
When placing system components, keep these guidelines in mind:
♦Place the base unit in an area where air can circulate freely around it.
♦Do not expose the system to high levels of dust, smoke, or moisture.
♦Maintain a temperature range of 50 °F to 90 °F (10 °C to 32 °C); the optimum operating
temperature is 70 °F (21 °C).
♦Maintain a humidity range of 20 percent to 80 percent non-condensing; the optimum humidity
is 50 percent non-condensing.
Connecting System Components
CAUTION If you do not use the cables delivered with the system, use shielded cables to
prevent excessive electromagnetic interference (EMI). The cables delivered with the
system reduce the amount of EMI produced by the system.
After placing the system components, connect them together using the included cables. The base
unit and other system components have keyed and labeled ports, to make it easier to connect them
together with the right cables. If you cannot connect a cable easily, ensure that you are aligning the
cable connector correctly with the port.
The following figures illustrate the back of the base unit. Most ports on the back of the base unit
are colored and labeled with icons for easy reference. Locations of expansion cards and their ports
may differ from those shown.

3
AC Power Receptacle
AC Voltage Selection Switch
SCSI Port (Typical)
Input/Output (I/O) Panel
(See next page)
Video Out (Typical) (Blue)
SCSI Port Location (Typical)

4
To connect the system components:
1. Connect a video cable from the monitor to the video out port on the graphics controller card.
See the graphics controller documentation for more information.
2. Connect cables from the keyboard and the mouse to their ports.
3. Connect cables from speakers and (if available) a microphone to their ports. You will need to
connect the speakers to AC power; see the speaker documentation for more information.
4. Connect a cable from your site’s Ethernet network to the Ethernet port.
5. Connect a cable from a parallel peripheral device to the parallel port.
6. Connect cables from any serial peripheral devices to the serial ports.
7. Connect cables from any USB peripheral devices to the USB ports.
8. Connect the cable from any external SCSI peripheral devices, or a SCSI terminator module, to
the SCSI port. See “Connecting External SCSI Devices” in this chapter.
CAUTION On a server system, if you do not connect an external SCSI peripheral device to the
SCSI port, connect a terminator module to the port.
9. Connect cables to ports on any other installed expansion cards as required. See the expansion
card documentation for more information.
CAUTION Do not connect the system power cord to the base unit or to an AC power outlet at
this time. See “Connecting to AC Power” later in this chapter for more information.
Keyboard (Purple) Mouse (Green)
Ethernet Network
Universal Serial Bus (USB)
Serial (COM 1) (Teal)
Serial (COM 2) (Teal)
Parallel (LPT) (Burgundy)
MIDI/Game (Gold)
Audio Line Out (Lime)
Audio Line In (Light Blue)
Microphone (Pink)

5
Locating Expansion Cards
The following table describes the expansion slots and any typically installed expansion cards.
Note that Slot 7 is a shared PCI/ISA slot; you can install a PCI expansion card or an ISA
expansion card in this slot, but not both.
Slot Type Typical Expansion Cards Installed
1 (Top) AGP Graphics controller
2 PCI (64-bit/33 MHz) Varies by system
3 PCI (64-bit/33 MHz) Varies by system
4 PCI (64-bit/33 MHz) Varies by system
5 PCI (64-bit/66 MHz) Varies by system
6 PCI (64-bit/66 MHz) Varies by system
7 PCI (64-bit/33 MHz) Varies by system
7 (Bottom) ISA Varies by system
CAUTION If a modem card used in the system receives ground from the system, ensure the
system is connected to an earth-grounded AC power outlet.
For information on installing or connecting to expansion cards, see Chapter 8, “Upgrading the
System,” and the expansion card documentation delivered with the system.
Slot 1—AGP
Slot 2—PCI
Slot 3—PCI
Slot 4—PCI
Slot 5—PCI
Slot 6—PCI
Slot 7—PCI or ISA

6
Connecting External SCSI Devices
The system has a dual-channel low-voltage
differential (LVD) SCSI controller integrated on the
system board. Depending on your system
configuration, you can connect external Ultra, Ultra2,
or Ultra3 SCSI devices to this controller through the
SCSI port on the back of the base unit.
CAUTION On a server system, if you do not
connect an external SCSI peripheral
device to the SCSI port, connect a
terminator module to the port.
NOTE The figure at right shows the possible
locations for the SCSI port on the back
of the base unit. Only one SCSI port is
available on your system.
To ensure data integrity and promote optimum
performance:
♦Use the shortest cables possible to connect SCSI
peripheral devices.
♦Use high-quality SCSI cables to ensure adequate
shielding (impedance of 110 to 135 ohms).
To connect external SCSI devices:
1. If the system is connected to AC power and
operating, shut down the system and unplug the
system power cord from its AC power outlet.
2. If a terminator module is connected to the SCSI port on the system, remove it.
3. Connect one end of a SCSI cable to the SCSI port on the system.
4. Connect the other end of the SCSI cable to a SCSI peripheral device.
5. Connect a SCSI cable between SCSI ports on any additional SCSI peripheral devices.
6. Set the SCSI ID of each peripheral device to a unique SCSI ID number. Do not use any SCSI
ID numbers already used by the system.
SCSI Port
SCSI Port

7
7. For each SCSI peripheral device connected to the port, if the device is:
−The last or only device on the SCSI chain, install or enable SCSI termination
−Not the last or only device on the SCSI chain, disable or remove SCSI termination
8. Ensure that the power switch on each peripheral device is in the off position; then connect the
power cord from each peripheral device to an AC power outlet.
9. Turn on power to all connected SCSI peripheral devices and then start the system.
10. If necessary, install software drivers and configure the peripheral devices according to the
vendor’s instructions.
See Chapter 8, “Upgrading the System,” for additional details on installing external SCSI
peripheral devices.
Connecting to AC Power
CAUTION The AC power cord for this
unit is the service disconnect.
To remove AC power from
the system, you must unplug
the system power cord from
its AC power outlet.
CAUTION Ensure the AC power outlet
to which the system’s power
cord connects is close to the
system and is easily
accessible
When you connect the system’s base unit to AC power, auxiliary power is applied to the system.
Auxiliary power ensures that system components power up quickly when needed. See Chapter 4,
“Operating the System,” for more information on controlling system power.
To connect the system to AC power:
1. Make sure the AC voltage selection switch on the power supply (on the back of the base unit)
is set to the proper line voltage for your location.
−If your location uses 90 to 135 volts, the number 115 must be visible.
−If your location uses 180 to 264 volts, the number 230 must be visible.
WARNING If you do not set the AC voltage selection switch on the power supply correctly,
equipment damage may occur when you connect the system to AC power.
2. Connect the system’s power cord to the AC power receptacle on the base unit.
3. Connect the power cords from the monitor, base unit, and any external peripheral devices to
properly grounded three-prong AC power outlets.
AC Power Receptacle
AC Voltage Selection Switch

8
Starting the System
CAUTION If you start the system, and then turn it off
before completing the instructions in Chapter
2, “Setting Up the Software,” you will have to
reinstall the operating system and associated
system software. See “What’s Next” for more
information.
CAUTION Before starting the system for the first time,
you may want to learn more about system
power, startup, and shutdown. See Chapter
4, “Operating the System,” for more
information.
To start (apply full power to) the system, open the door on
the front of the base unit and press the Power button.
What’s Next?
You can do the following to prepare your system for use:
♦If you want to get going with the default setup, go to Chapter 2, “Setting Up the Software,” to
start the system and go through operating system Setup. If you start the system and then
turn it off before completing operating system Setup, you will have to reinstall the
operating system and associated system software.
♦The operating system is already installed through the first phase of the Setup process. If you
want to reinstall the operating system and associated system software instead of completing
Setup, see Chapter 6, “Reinstalling the Operating System.”
Power Button