Interlogix TruVision 10 User manual

TruVision NVR 10 User
Manual
P/N 1072766C-EN • REV 1.0 • ISS 16JUL14

Copyright
©
2014 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC
Buildings & Industrial Systems, a unit of United
Technologies Corporation
. All rights reserved.
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
United Technologies Corporation
2955 R
ed Hill Avenue, Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A
: This equipment has been tested and found to comply with the
limits
for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can
radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
wh
ich case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil mumérique de la classe A est conforme à la norme NMB
-003
du Canada.
ACMA compliance
N
otice! This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certification
N4131
EU directives
2004/108/EC (EMC directive)
: Hereby, UTC Fire & Security declares that
this device is in compliance or with the essential requirements and other
relevant provisions of Directive 2004/108/EC.
2002/96/EC (WEEE directive)
: Products marked with this symbol cannot
be disposed of as unsorted municipa
l waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC
(battery directive):
This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery information. The battery is
marked with this symbol, which may include let
tering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.interlogix.com or
www.utcfssecurityproducts.eu

TruVision NVR 10 User Manual i
Content
Chapter 1 Product overview 5
Installation environment 5
Default settings to access the device 6
Chapter 2 Installation 8
Installation environment 8
Unpacking the TVN 10 and its accessories 9
Back panel 9
Monitor connections 11
Audio inputs and output 11
Brackets 11
Chapter 3 Getting started 12
Turning on and off the NVR 12
Using the setup wizard 13
Chapter 4 Operating instructions 17
Controlling the TVN 10 17
Using the front panel 17
Using the mouse 20
Using the IR remote control 21
Using a keypad 23
Menu overview 24
Chapter 5 Recording settings 27
Configuring recording settings 27
Configuring recording schedules 30
Daily schedules 31
Holiday schedules 32
Manual recording 33
Motion detection schedules 34
External alarm schedules 34
Protecting recorded files 34
Chapter 6 Alarm settings 37
Description of alarm notification types 37
Setting up motion detection 38
Setting up system notifications 40
Setting up external alarms 41
Triggering or clearing alarm outputs manually 43
Detecting video loss 43
Detecting video tampering 44

ii TruVision NVR 10 User Manual
Chapter 7 Network settings 46
General network settings 46
PPPoE setup 47
DDNS setup 48
NTP server setup 49
Email setup 50
FTP server setup to store snapshots 51
SNMP setup 51
UPnP setup 51
Remote alarm host setup 52
Multicast setup 53
Server and HTTP ports setup 53
RTSP service port setup 54
Telnet setup 54
Checking network status 55
Exporting network packet data 56
Port forwarding 56
Chapter 8 Storage management 57
Initializing HDDs 57
Controlling disk storage mode on the HDD 57
Setting up HDD groups 58
Setting the HDD property 59
Checking HDD status 60
Configuring HDD alarms 60
Checking the S.M.A.R.T. information 60
Bad sector detection 61
Chapter 9 Camera settings 63
Cameras supported 63
Adding/removing IP cameras 63
Configuring the camera OSD settings 66
Setting up privacy masking 67
Adjusting video image settings 68
Watermarking 69
Hiding a camera image from view 69
PoE power budget 70
Chapter 10 Live view 72
Description of live view 72
Video output 73
Audio output 73
Controlling live view mode 73
Multiview format 74
Sequencing cameras 75
Accessing frequently used commands 75
Configuring live view 77
General settings 80

TruVision NVR 10 User Manual iii
Configuring time and date 81
Chapter 11 Controlling a PTZ camera 84
Calling up presets, tours and shadow tours 84
Setting and calling up presets 85
Setting and calling up preset tours 87
Setting and calling up a shadow tour 89
Chapter 12 Playing back a recording 90
Overview of the playback window 90
Playback pop-up menu 93
Instant playback 93
24-hour playback 94
Playback speed and skip time 95
Searching recorded video 96
Playing back recordings by time and video type 97
Playing back recordings by event 98
Creating and playing back bookmarked recordings 99
Slideshow of snapshots 100
Playing back recordings from the system log 100
Playing back frame-by-frame 101
Digital zoom in playback 102
Chapter 13 Archiving recorded files 103
Archiving files 103
Creating and archiving video clips 105
Archiving snapshots 106
Managing backup devices 107
Playing back archived files on a PC 107
Chapter 14 NVR management 108
Updating system firmware 108
Restoring default settings 109
Importing and exporting configuration settings 109
Viewing system information 109
Searching system logs for events 111
Chapter 15 User management 113
Adding a new user 113
Customizing a user’s access privileges 114
Deleting a user 116
Modifying a user 116
Changing the Admin password 117
Chapter 16 Using the web browser 118
Windows Vista and 7 users 118
Accessing the web browser 119
Web browser overview 120

iv TruVision NVR 10 User Manual
Using the web browser to configure the device 121
Searching and playing back recorded video 124
Searching for event logs 126
Text overlay 126
Controlling a PTZ dome camera 126
Appendix A Specifications 128
Appendix B Port forwarding information 131
Appendix C Maximum pre-recorded times 133
Appendix D Default menu settings 135
Appendix E Product codes 145
Index 146

TruVision NVR 10 User Manual 5
Chapter 1
Product overview
Installation environment
The TruVision NVR 10 is a versatile, user-friendly embedded network video recorder
(NVR) allowing end-users to record up to 16 cameras with a maximum total input
bandwidth of 20/40/80 Mbps for 4, 8, and 16 channels, while providing integration with
the UTC portfolio of security solutions, and offering a seamless product experience
within the TruVision brand.
Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras
where the recorder automatically assigns the IP camera with an IP address and sets it
up at default configurations. Adding cameras was never easier.
Note: The non-PoE version of the NVR is not available in the Americas.
Its dual streaming functionality allows the user to set up different settings for recording
and streaming video in live view mode using main and substreams.
The TruVision NVR 10 can be configured through the OSD, web browser, and
TruVision Navigator via the SDK.
It can fully integrate with the license-free TruVision Navigator software, which is ideal
for most commercial applications. TVN 10’s easy and intuitive-to-use web browser
interface enables remote configuration and secure viewing, searching, and playing
back of video from computers connected via the Internet.

6 TruVision NVR 10 User Manual
Figure 1: Example of a possible TVN 10 system configuration
Default settings to access the device
Default user names and passwords
See Table 1 on page 7 for the list of default user names and passwords. Go to

TruVision NVR 10 User Manual 7
Chapter 15 “User management” on page 113 for further information.
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 4321.
Guest
The default user name is “guest”.
The default password is Empty.
Note: The default passwords should be changed for security reasons.
Default network settings
The default values for TVN 10 network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 118 for further information.

8 TruVision NVR 10 User Manual
Chapter 2
Installation
This section describes how to install the TVN 10 unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the NVR. Do not install the unit on top of other hot
equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR 10
units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.

TruVision NVR 10 User Manual 9
Unpacking the TVN 10 and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Brackets
• NVR
• CD with software and manuals
• TruVision NVR 10 Quick Start Guide
• TruVision NVR 10 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
Figure 2 on page 10 shows the back panel connections and describes each connector
on a typical TVN 10 network video recorder. Details may vary for specific models.
Before powering up the NVR, connect a main monitor for basic operation.

10 TruVision NVR 10 User Manual
Figure 2: Back panel connections
Four-channel model:
Eight-channel PoE model:
1. Embedded PoE ports to connect up to eight IP
cameras (depending on model).
2. Connect up to four alarm inputs and one alarm
relay output.
3. Connect to a network.
4. Connect an RCA connector for audio input
5. Connect to speakers for audio output.
6. Connect to a VGA monitor.
7. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
8. Universal Serial Bus (USB 3.0) port. Connect
to an additional device such as a USB mouse,
CD/DVD burner or USB HDD.
9. Connect to ground.
10. Connect to a power cord.
11. Connect to a 12 VDC power supply.

TruVision NVR 10 User Manual 11
Monitor connections
Connect the unit to a monitor via an appropriate cable with the VGA/HDMI connector.
See Figure 2 on page 10 for connecting a monitor to a TVN 10.
The TVN 10 supports at least 1024 × 768 / 60 Hz resolution. Adjust your monitor
accordingly to this resolution.
Audio inputs and output
The unit is equipped with one audio input and one audio output. Both the audio input
and the audio outputs are line-level
Audio input
RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
Brackets
The TVNc models have a 1U desk-based chassis. They are not rack mountable.
The TVN models have a 1.5U desk-based chassis but can be easily rack-mountable
with the purchase of the TVR-RK-1 rack-mount kit. Contact your local supplier to order
the kit. See Figure 3 below.
Figure 3: TVN 10 rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the NVR. The screws are supplied.
2. Attach the two large rear support brackets (not supplied) to the rear rails (B).
3. Attach the NVR to the front rails (C). The screws are not supplied.

12 TruVision NVR 10 User Manual
Chapter 3
Getting started
Turning on and off the NVR
Before starting the power up process, connect the monitor to the VGA/HDMI interface.
Otherwise, you will not be able to see the user interface and operate the device.
The NVR auto-detects the video mode (PAL or NTSC) on startup.
The TVN1004c, TVN1008, and TVN1016 equipped with an external 12 VDC. The
TVN1004cS equipped with an external 48 VDC. The TVN1008S and TVN1016S
equipped with a universal power supply that will auto-sense 100/240 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the NVR:
Turn on the NVR using the power switch on the back panel. The power LED
illuminates. A splash screen appears indicating that the NVR is starting up.
The Start Up Wizard window will appear.
To turn off the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
To reboot the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.

TruVision NVR 10 User Manual 13
Using the setup wizard
The NVR has an express installation wizard that lets you easily configure basic NVR
settings when first used. It configures all cameras simultaneously. The configuration
can then be customized as required.
By default the setup wizard will start once the NVR has loaded. It will walk you through
some of the more important settings of your NVR.
Any changes you make to a setup configuration page are saved when you finish the
page and return to live view.
Note: If you want to set up the NVR with default settings only, click Next in each
window until the end.
To quickly set up the TVN 10:
1. Connect all the devices required to the back panel of the NVR. See “Back panel” on
page 9.
2. Turn on the unit using the power switch on the back panel.
3. Select the preferred language for the system from the dropdown list and then click
Next.
4. Enable or disable the option to start the wizard automatically when the NVR is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the mouse, or
press Enter on the front panel or remote control, to display the soft keyboard. Enter
the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your NVR, contact your supplier with the serial
and model numbers of your NVR to obtain a secure code to reset your NVR.
If you wish to limit the admin rights to only one computer, enter the MAC address of
the user’s computer. Otherwise leave the MAC address unchanged.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, system date, and manual
DST.

14 TruVision NVR 10 User Manual
Note: The system time and date are visible in the window. However, they do not
appear in recordings.
Click Next to move to the next page, or Previous to return to the previous page.
7. Network configuration:
Configure your network settings such as the NIC type, Enable or Disable DHCP, IP
address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server
address as well as the alternate one to use.
Click Next to move to the next page, or Previous to return to the previous page.
8. HDD management:
Configure your HDD settings as required.
You can group HDDs and assign cameras to a group. See “Setting up HDD groups”
on page 58 for further information.
After configuring your HDD settings, click Initialize and Next to move to the next
page, or Previous to return to the previous page.

TruVision NVR 10 User Manual 15
9. Adding IP Camera:
Click Search to find any online cameras. Select the IP camera to be added, enter
User name and Admin password, and then click the Add button. Click, Next to
move to the Recording Configuration window.
Note: You do not need to search for PoE cameras. They are automatically
recognized when plugged in.
10.Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the NVR.
Check the Constant Recording check box for the NVR to record continuously all
day. If left unchecked, the NVR will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
11.When all the required changes have been entered, a page appears showing all the
settings.

16 TruVision NVR 10 User Manual
Click Finish to exit the Wizard. The NVR is now ready to use.

TruVision NVR 10 User Manual 17
Chapter 4
Operating instructions
Controlling the TVN 10
There are several ways to control the NVR:
• Front panel control
• Mouse control
• IR remote control
• TVK-800 keypad control (from TVK-800 firmware version 1.0.i)
• Web browser control (TruVision Navigator, TVRmobile)
You can use your preferred control method for any procedure, but in most cases we
describe procedures using mouse terminology. Optional control methods are given only
when they differ substantially from mouse control methods.
Using the front panel
The function buttons on the front panel control can be used to operate most, but not all,
of the main functions of the NVR. The LED indicators light up or flash to alert you of
various conditions. The functions available can be limited by setting passwords. See
Table 2 on page 18 and Table 3 on page 19 for more information.

18 TruVision NVR 10 User Manual
Figure 4: Front panel
Table 2: Front panel elements
Name
Description
1
. Live view button Switch to live view mode.
2
. Playback buttons See Table 3 on page 19 for a detailed description of all these
buttons for different tasks.
Reverse: In live view mode, use to play back the earliest
video. In playback mode, playback a camera in the reverse
direction.
Pause: In live view mode, freeze the last image of the live
display for all active cameras displayed. In playback mode, stop
playback.
Play: In live view mode, play 24-hour playback of the current
ly
selected camera. In playback mode, play back a camera in the
forward direction. In search mode, play back a selected video or
view a snapshot.
3
. IR receiver Receiver for IR remote.
To connect the remote control to the NVR, press the Device button,
enter the device address, and press Enter. See “Using the IR
remote control” on page 21 for more information.
4
. Direction The DIRECTION buttons are used to navigate between different
fields and items in menus. In PTZ mode, it can control the
movement of the PTZ camera.
Enter button The ENTER button is used to confirm selection in any of the menu
modes.
See Table 3 on page 19 for a detailed description of these buttons
by different tasks.
5
. Alarm button Use to manually acknowledge an alarm.
In live view mode, contact the alarm recipient when an alarm/event
is triggered.
6
. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as a
USB mouse, CD/DVD burner, and USB Hard Disk Drive (HDD).
7
. Archive button Press once to enter quick archive mode. Press twice to start
archiving. If the flash drive has an LED, it will flash during archiving.
8
. Display buttons See Table 3 on page 19 for a detailed description of all these