Interlogix TruVision 10 User manual

TruVision NVR 10 User
Manual
P/N 1072766B-EN • REV 1.0 • ISS 09MAY14

Copyright
©
2014 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC
Buildings & Industrial Systems, a unit of United
Technologies Corporation
. All rights reserved.
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
United Technologies Corpora
tion
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A
: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated i
n a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil mumérique de la cla
sse A est conforme à la norme NMB-003
du Canada.
ACMA compliance
Notice
! This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certification
N4131
EU directives
2004/108/EC (EMC directive)
: Hereby, UTC Fire & Security declares that
this device is in compliance or with the essential requirements and other
relevant provisions of Directive 2004/108/EC.
2002/96/EC (WEEE directive)
: Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collect
ion points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive)
:
This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery
information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.interlogix.com or
www.utcfssecurityproducts.eu

TruVision NVR 10 User Manual i
Content
Chapter 1 Product overview 1
Installation environment 1
Default settings to access the device 2
Chapter 2 Installation 5
Installation environment 5
Unpacking the TVN 10 and its accessories 6
Back panel 6
Monitor connections 8
Audio inputs and output 8
Brackets 8
Chapter 3 Getting started 9
Turning on and off the NVR 9
Using the setup wizard 10
Chapter 4 Operating instructions 15
Controlling the TVN 10 15
Using the front panel 15
Using the mouse 18
Using the IR remote control 19
Using a keypad 21
Menu overview 22
Chapter 5 Recording settings 25
Configuring recording settings 25
Configuring recording schedules 27
Daily schedules 28
Holiday schedules 29
Manual recording 30
Motion detection schedules 31
External alarm schedules 31
Protecting recorded files 31
Configuring redundant recording 33
Chapter 6 Alarm settings 35
Description of alarm notification types 35
Setting up motion detection 36
Setting up system notifications 38
Setting up external alarms 39
Clearing alarm outputs manually 41
Detecting video loss 41
Detecting video tampering 42

ii TruVision NVR 10 User Manual
Chapter 7 Network settings 45
General network settings 45
PPPoE setup 46
DDNS setup 47
NTP server setup 48
Email setup 49
FTP server setup to store snapshots 50
SNMP setup 50
UPnP setup 50
Remote alarm host setup 51
Multicast setup 52
Server and HTTP ports setup 52
RTSP service port setup 53
Telnet setup 53
Checking network status 54
Exporting network packet data 55
Port forwarding 55
Chapter 8 Storage management 57
Initializing HDDs 57
Controlling disk storage mode on the HDD 57
Setting up HDD groups 58
Setting the HDD property 59
Checking HDD status 60
Configuring HDD alarms 60
Checking the S.M.A.R.T. information 60
Bad sector detection 61
Chapter 9 Camera settings 63
Cameras supported 63
Adding/removing IP cameras 63
Configuring the camera OSD settings 65
Setting up privacy masking 66
Adjusting video image settings 67
Watermarking 68
Hiding a camera image from view 68
PoE power budget 69
Chapter 10 Live view 71
Description of live view 71
Video output 72
Audio output 72
Controlling live view mode 72
Multiview format 73
Sequencing cameras 74
Accessing frequently used commands 74
Configuring live view 76
General settings 79

TruVision NVR 10 User Manual iii
Configuring time and date 80
Chapter 11 Controlling a PTZ camera 83
Calling up presets, tours and shadow tours 83
Setting and calling up presets 84
Setting and calling up preset tours 86
Setting and calling up a shadow tour 88
Chapter 12 Playing back a recording 89
Overview of the playback window 89
Playback pop-up menu 92
Instant playback 92
24-hour playback 93
Playback speed and skip time 94
Searching recorded video 95
Playing back recordings by time and video type 96
Playing back recordings by event 97
Creating and playing back bookmarked recordings 98
Slideshow of snapshots 99
Playing back recordings from the system log 99
Playing back frame-by-frame 100
Digital zoom in playback 101
Chapter 13 Archiving recorded files 103
Archiving files 103
Creating and archiving video clips 106
Archiving snapshots 106
Managing backup devices 107
Playing back archived files on a PC 107
Chapter 14 NVR management 109
Updating system firmware 109
Restoring default settings 110
Importing and exporting configuration settings 110
Viewing system information 110
Searching system logs for events 112
Chapter 15 User management 115
Adding a new user 115
Customizing a user’s access privileges 116
Deleting a user 118
Modifying a user 118
Changing the Admin password 119
Chapter 16 Using the web browser 121
Windows Vista and 7 users 121
Accessing the web browser 122
Web browser overview 122

iv TruVision NVR 10 User Manual
Using the web browser to configure the device 124
Searching and playing back recorded video 127
Searching for event logs 128
Text overlay 129
Controlling a PTZ dome camera 129
Appendix A Specifications 131
Appendix B Port forwarding information 135
Appendix C Maximum pre-recorded times 137
Appendix D Default menu settings 139
Appendix E Product codes 149
Index 151

TruVision NVR 10 User Manual 1
Chapter 1
Product overview
Installation environment
The TruVision NVR 10 is a versatile, user-friendly embedded network video recorder
(NVR) allowing end-users to record up to 16 cameras with a maximum total input
bandwidth of 20/40/80 Mbps for 4, 8, and 16 channels, while providing integration with
the UTC portfolio of security solutions, and offering a seamless product experience
within the TruVision brand.
Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras
where the recorder automatically assigns the IP camera with an IP address and sets it
up at default configurations. Adding cameras was never easier.
Note: The non-PoE version of the NVR is not available in the Americas.
Its dual streaming functionality allows the user to set up different settings for recording
and streaming video in live view mode using main and substreams.
The TruVision NVR 10 can be configured through the OSD, web browser, and
TruVision Navigator via the SDK.
It can fully integrate with the license-free TruVision Navigator software, which is ideal
for most commercial applications. TVN 10’s easy and intuitive-to-use web browser
interface enables remote configuration and secure viewing, searching, and playing
back of video from computers connected via the Internet.

Chapter 1: Product overview
2 TruVision NVR 10 User Manual
Figure 1: Example of a possible TVN 10 system configuration
Default settings to access the device
Default user names and passwords
See Table 1 below for the list of default user names and passwords. Go to Chapter 15
“User management” on page 115 for further information.
Table 1: Default user names and passwords
User
Description
Administrator
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The default user name is “operator”.
The default password is 4321.
Guest
The default user name is “guest”.
The default password is Empty.
Note: The default passwords should be changed for security reasons.

Chapter 1: Product overview
TruVision NVR 10 User Manual 3
Default network settings
The default values for TVN 10 network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to Chapter 16 “Using the web browser” on page 121 for further information.

Chapter 1: Product overview
4 TruVision NVR 10 User Manual

TruVision NVR 10 User Manual 5
Chapter 2
Installation
This section describes how to install the TVN 10 unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the NVR. Do not install the unit on top of other hot
equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR 10
units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.

Chapter 2: Installation
6 TruVision NVR 10 User Manual
Unpacking the TVN 10 and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Brackets
• NVR
• CD with software and manuals
• TruVision NVR 10 Quick Start Guide
• TruVision NVR 10User Manual (on CD)
• TruVision NVR 10 Operator Guide (on CD)
Back panel
Figure 2 on page 7 shows the back panel connections and describes each connector
on a typical TVN 10 network video recorder. Details may vary for specific models.
Before powering up the NVR, connect a main monitor for basic operation.

Chapter 2: Installation
TruVision NVR 10 User Manual 7
Figure 2: Back panel connections
Four-channel model:
Eight-channel PoE model:
1. Embedded PoE ports to connect up to eight IP
cameras (depending on model).
2. Connect up to four alarm inputs and one alarm
relay output.
3. Connect to a network device such as a
computer.
4. Connect to speakers for audio output.
5. Connect to a VGA monitor.
6. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
7. Universal Serial Bus (USB 3.0) port. Connect
to an additional device such as a USB mouse,
CD/DVD burner or USB HDD.
8. Connect to ground.
9. Connect to a power cord.
10. Connect to a 12 VDC power supply.

Chapter 2: Installation
8 TruVision NVR 10 User Manual
Monitor connections
Connect the unit to a monitor via an appropriate cable with the VGA/HDMI connector.
See Figure 2 on page 7 for connecting a monitor to a TVN 10.
The TVN 10 supports at least 1024 × 768 / 60 Hz resolution. Adjust your monitor
accordingly to this resolution.
Audio inputs and output
The unit is equipped with one audio input and one audio output. Both the audio input
and the audio outputs are line-level
Audio input
RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
Brackets
The TVNc models have a 1U desk-based chassis. They are not rack mountable.
The TVN models have a 1.5U desk-based chassis but can be easily rack-mountable
with the purchase of the TVR-RK-1 rack-mount kit. Contact your local supplier to order
the kit. See Figure 3 below.
Figure 3: TVN 10 rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the NVR (supplied).
2. Attach the NVR to the front rails (B) (screws are not supplied).

TruVision NVR 10 User Manual 9
Chapter 3
Getting started
Turning on and off the NVR
Before starting the power up process, connect the monitor to the VGA/HDMI interface.
Otherwise, you will not be able to see the user interface and operate the device.
The NVR auto-detects the video mode (PAL or NTSC) on startup.
The TVN1004c, TVN1008, and TVN1016 equipped with an external 12 VDC. The
TVN1004cS equipped with an external 48 VDC. The TVN1008S and TVN1016S
equipped with a universal power supply that will auto-sense 100/240 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the NVR:
Turn on the NVR using the power switch on the back panel. The power LED
illuminates. A splash screen appears indicating that the NVR is starting up.
The Start Up Wizard window will appear.
To turn off the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
To reboot the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.

Chapter 3: Getting started
10 TruVision NVR 10 User Manual
Using the setup wizard
The NVR has an express installation wizard that lets you easily configure basic NVR
settings when first used. It configures all cameras simultaneously. The configuration
can then be customized as required.
By default the setup wizard will start once the NVR has loaded. It will walk you through
some of the more important settings of your NVR.
Any changes you make to a setup configuration page are saved when you finish the
page and return to live view.
Note: If you want to set up the NVR with default settings only, click Next in each
window until the end.
To quickly set up the TVN 10:
1. Connect all the devices required to the back panel of the NVR. See “Back panel” on
page 6.
2. Turn on the unit using the power switch on the back panel.
3. Select the preferred language for the system from the dropdown list and then click
Next.
4. Enable or disable the option to start the wizard automatically when the NVR is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the mouse, or
press Enter on the front panel or remote control, to display the soft keyboard. Enter
the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your NVR, contact your supplier with the serial
and model numbers of your NVR to obtain a secure code to reset your NVR.
If you wish to limit the admin rights to only one computer, enter the MAC address of
the user’s computer. Otherwise leave the MAC address unchanged.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, system date, and manual
DST.

Chapter 3: Getting started
TruVision NVR 10 User Manual 11
Note: The system time and date are visible in the window. However, they do not
appear in recordings.
Click Next to move to the next page, or Previous to return to the previous page.
7. Network configuration:
Configure your network settings such as the NIC type, Enable or Disable DHCP, IP
address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server
address as well as the alternate one to use.
Click Next to move to the next page, or Previous to return to the previous page.
8. HDD management:
Configure your HDD settings as required.
You can group HDDs and assign cameras to a group. See “Setting up HDD groups”
on page 58 for further information. You can also set up a drive for redundant
recording. See “Configuring redundant recording” on page 33.
After configuring your HDD settings, click Initialize and Next to move to the next
page, or Previous to return to the previous page.

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12 TruVision NVR 10 User Manual
9. Adding IP Camera:
Click Search to find any online cameras. Select the IP camera to be added, enter
User name and Admin password, and then click the Add button. Click, Next to
move to the Recording Configuration window.
10.Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the NVR.
Check the Constant Recording check box for the NVR to record continuously all
day. If left unchecked, the NVR will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
11.When all the required changes have been entered, a page appears showing all the
settings.

Chapter 3: Getting started
TruVision NVR 10 User Manual 13
Click Finish to exit the Wizard. The NVR is now ready to use.

Chapter 3: Getting started
14 TruVision NVR 10 User Manual