Interlogix TruVision NVR 50 User manual

TruVision NVR 50 User
Manual
P/N 10725604-EN • REV B • ISS 18MAR13

Copyright
©
2013 UTC Fire & Security Americas Corporation, Inc.
Interlogix is part of UTC Climate Controls & Security, a unit of United
Technologies
Corporation. All rights reserved.
Trademarks and
patents
The
TruVision NVR 50 and logo are trademarks of United Technologies.
Other trade names used in this document may be trademarks or registered
trademarks of
the manufacturers or vendors of the respective products.
Manufacturer
UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat
7, 6003 DH Weert, The Netherlands
Certification
N4131
FCC compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
FCC compliance
Class B:
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rule
s. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructi
ons, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
European Union
directives
12004/108/EC (EMC directive):
Hereby, UTC Fire & Security declares that this
device is in compliance or with the essential requiremen
ts and other relevant
provisions of Directive 2004/108/EC.
2002/96/EC (WEEE directive):
Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local su
pplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2006/66/EC (battery directive):
This product contains a battery that cannot be
disposed of as
unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is marked
with this symbol, which may include lettering to indicate cadmium (Cd), lead
(Pb), or mercury (Hg). For proper recycling,
return the battery to your supplier or
to a designated collection point. For more information see: www.recyclethis.info.
Contact information
For contact information, see www.utcfireandsecurity.com.

TruVision NVR 50 User Manual i
Content
Chapter 1 Product introduction 1
Product overview 1
Chapter 2 Installation 3
Installation environment 3
Unpacking the TVN 50 and its accessories 3
Back panel 4
Wiring the keypad 5
RS-485 ports 8
RS-232 port 8
Monitor connections 8
Audio inputs and output 8
Brackets 9
Chapter 3 Getting started 11
Turning on and off the NVR 11
Using the setup wizard 12
Chapter 4 Operating instructions 17
Controlling the TVN 50 17
Using the front panel 17
Using the mouse 19
Using the IR remote control 20
Menu overview 22
Chapter 5 Live view 27
Description of live view 27
Video output 27
Audio output 28
Controlling live view mode 28
Multiview format 30
Sequencing cameras 31
Accessing frequently used commands 31
Configuring live view 33
General settings 36
Configuring time and date 38
Chapter 6 Controlling a PTZ camera 41
Configuring PTZ settings 41
Calling up presets, tours and shadow tours 42
Setting and calling up presets 43
Setting and calling up preset tours 45
Setting and calling up a shadow tour 47

ii TruVision NVR 50 User Manual
Chapter 7 Playing back a recording 49
Overview of the playback window 49
Instant playback 51
All-day playback 52
Searching recorded video 53
Playing back recordings by time and video type 54
Playing back recordings by event 55
Creating and playing back bookmarked recordings 56
Slideshow of snapshots 57
Playing back recordings from the system log 57
Playing back frame-by-frame 58
Digital zoom in playback 59
Chapter 8 Archiving recorded files 61
Archiving files 61
Creating and archiving video clips 64
Archiving snapshots 64
Managing backup devices 65
Playing back archived files on a PC 65
Chapter 9 Using the web browser 67
Windows Vista and 7 users 67
Accessing the web browser 68
Web browser overview 68
Using the web browser to configure the device 70
Searching and playing back recorded video 71
Searching for event logs 73
Controlling a PTZ dome camera in the web browser 73
Capturing text insertions 74
Text overlay 75
Using a network storage system 75
Chapter 10 Recording 77
Initializing recording settings 77
Defining a recording schedule 79
Daily schedules 80
Holiday schedules 82
Motion detection schedules 82
External alarm schedules 83
Protecting recorded files 83
Configuring redundant recording 85
Chapter 11 Alarm settings 87
Description of alarm notification types 87
Setting up motion detection 88
Setting up external alarms 90
Triggering or clearing alarm outputs manually 93
Setting up system notifications 93

TruVision NVR 50 User Manual iii
Detecting video loss 94
Detecting video tampering 94
Chapter 12 Network settings 97
Configuring general network settings 97
Configuring PPPoE 98
Configuring DDNS 99
Configuring an NTP server 99
Configuring e-mail 100
Configuring SNMP 101
Configuring the FTP server 101
Configuring a remote alarm host 101
Configuring multicast 102
Configuring the server and HTTP ports 102
Configuring the RTSP service port 102
Checking network status 103
Exporting network packet data 104
Port forwarding 104
Chapter 13 HDD management 105
Initializing HDDs 105
Controlling disk space on the HDD 105
Setting up HDD groups 106
Setting the HDD property 107
Checking HDD status 107
Configuring HDD alarms 108
Managing eSATA 108
Checking the S.M.A.R.T. information 108
Chapter 14 Camera settings 111
Configuring the camera OSD settings 111
Setting up privacy masking 112
Adjusting video image settings 113
Chapter 15 NVR management 115
Configuring the RS-232 port 115
Updating system firmware 116
Restoring default settings 117
Viewing system information 117
Searching system logs for events 119
Chapter 16 User management 121
Adding a new user 121
Customizing a user’s access privileges 122
Deleting a user 124
Modifying a user 124
Changing the Admin password 124

iv TruVision NVR 50 User Manual
Chapter 17 iTVRmobile 125
Setup and login 125
Live view 126
Controlling a PTZ camera 127
Device management 129
Favorites 130
Local configuration 130
Change passwords 130
Snapshots 130
Appendix A Specifications 131
Appendix B PTZ protocols 133
Appendix C Port forwarding information 135
Appendix D KTD-405 keypad 137
Supported firmware 137
Wiring the keypad 137
Setting up the keypad to work with the TVN 50 138
Operating the keypad 140
Appendix E Maximum pre-recording times 145
Appendix F Supported PTZ commands 147
Appendix G Default menu settings 149
Glossary 157
Index 159

TruVision NVR 50 User Manual 1
Chapter 1
Product introduction
Product overview
This is the TruVision NVR 50 (TVN 50) User Manual for models:
Table 1: Product codes
TVN
-5032-4T TruVision TVN 50, 32 channels, 4 TB storage, North American power cord
TVN
-5032-8T TruVision TVN 50, 32 channels, 8 TB storage, North American power cord
TVN
-5032-12T TruVision TVN 50, 32 channels, 12 TB storage, North American power cord
TVN
-5032-16T TruVision TVN 50, 32 channels, 16 TB storage, North American power cord
TVN
-5032-2TEA TruVision TVN 50, 32 channels, 2 TB storage, EU + UK power cords
TVN
-5032-4TEA TruVision TVN 50, 32 channels, 4 TB storage, EU + UK power cords
TVN
-5032-8TEA TruVision TVN 50, 32 channels, 8 TB storage, EU + UK power cords
TVN
-5032-12TEA TruVision TVN 50, 32 channels, 12 TB storage, EU + UK power cords
TVN
-5032-16TEA TruVision TVN 50, 32 channels, 16 TB storage, EU + UK power cords
TVN
-5032-4TAZ TruVision TVN 50, 32 channels, 4 TB storage, ANZ power cords
The TruVision™ NVR 50 is a versatile, user-friendly embedded network video
recorder (NVR) allowing end-users to record up to 32 cameras with a maximum
total input bandwidth of 80Mbps, while providing integration with the UTC
portfolio of security solutions, and offering a seamless product experience within
the TruVision brand.
Its dual streaming functionality allows the user to set up different settings for
recording and streaming video in live view mode.
The TruVision NVR 50 can fully integrate with the license-free TruVision
Navigator software, which is ideal for most commercial applications. TVN 50’s
easy and intuitive-to-use web browser interface enables remote configuration
and secure viewing, searching, and playing back of video from computers
connected via the Internet.

0BChapter 1: Product introduction
2 TruVision NVR 50 User Manual

TruVision NVR 50 User Manual 3
Chapter 2
Installation
This section describes how to install the TVN 50 unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to
131 °F) and noncondensing humidity specifications (10 to 90%) before choosing
an installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the NVR. Do not install the
unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between
rack-mounted TruVision NVR 50 units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of
the unit.
Unpacking the TVN 50 and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.

1BChapter 2: Installation
4 TruVision NVR 50 User Manual
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• NVR
• CD with software and manuals
• TruVision NVR 50 Quick Start Guide
• TruVision NVR 50 User Manual (on CD)
Back panel
Figure 1 on page 5 shows the back panel connections and describes each
connector on a typical TVN 50 network video recorder. Details may vary for
specific models.
Before powering up the NVR, connect the cameras and a main monitor for basic
operation.

1BChapter 2: Installation
TruVision NVR 50 User Manual 5
Figure 1: Back panel connections
1. Connect one CCTV monitor (BNC-type
connectors): Main monitor.
2. Connect one audio input to RCA
connectors.
3. Connect to a RS-232 device.
4. Connect to a network.
5. Connect to an optional eSATA device such
as SATA HDD, CD/DVD-RM.
6. Connect to a power cord.
7. Connect to speakers for audio output.
8. Connect to a VGA monitor.
9. Connect to an HDTV. The HDMI
connection supports both digital audio and
video.
10. Connect to an optional USB device such as
a mouse, CD/DVD burner or HDD.
11. Terminate the line to the dome cameras
using this RS-485 switch. Default is Off.
12. Connect to a PTZ control.
13. Connect to a keyboard (KTD-405 shown).
14. Connect up to 16 alarm input cables to
relay outputs.
15. Connect up to four alarm relay outputs.
16. Connect to ground.
Wiring the keypad
The keypad uses RS-485 simplex wiring. The signal is transferred by a single
twisted pair line. A shielded STP CAT5 network cable is recommended. Ground
one end of the cable, either the first or last device on the RS-485 line.
The maximum number of devices that can be installed in one bus is 255, with a
maximum cable length of 1200 m. The cable length can be expanded using a
signal distributor.
Both the first and the last device in series should be terminated with 120 Ohm
resistance to minimize line reflections. See Figure 2 below.

1BChapter 2: Installation
6 TruVision NVR 50 User Manual
Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown)
1. Keypad
2. I/O box
3. See section “RS-485 ports” on page 8
Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on
page 6.
Figure 3: Star wiring with RS-485 signal distributor
Correct:
1. Keypad
2. I/O box
3. RS-485 distributor
4. See section “RS-485 ports” on page 8

1BChapter 2: Installation
TruVision NVR 50 User Manual 7
Incorrect:
1. Keypad
2. I/O box
3. See section “RS-485 ports” on page 8
Use an RS-485 signal distributor to increase the maximum number of devices on
the bus as well as the total range. Each distributor output provides another RS-
485 bus, extending the output an additional 1200 m. Up to 31 NVRs can be
connected to each output. See Figure 4 below.
Figure 4: Expanding the system with an RS-485 signal distributor
1. Keypad
2. I/O box
3. RS-485 distributor
4. See section “RS-485 ports” on page 8
Caution: Most signal distributors are unidirectional. This means that the signal
only flows from the input towards the outputs. Consequently it is not possible to
connect several keypads.
See section “RS-485 ports” below to configure the RS-485 port communication
settings.

1BChapter 2: Installation
8 TruVision NVR 50 User Manual
RS-485 ports
There are two RS-485 ports on the rear panel of the NVR. See Figure 5 below for
the serial pin outs.
• Dome RS-485:
A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = -
C and D: Not used
G: Ground of dome camera
G: Ground of keypad
• Keyb: Connect the keypad.
Figure 5: RS-485 pins
RS-232 port
Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices
to the NVR.
Monitor connections
Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC
connector. The unit provides a 1 Vp-p CVBS signal. See Figure 1 on page 5 for
connecting a monitor to a TVN 50.
The TVN 50 supports up to 1920 × 1080 / 60 Hz resolution in VGA. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.
Audio inputs and output
The unit is equipped with 1 audio input and two audio outputs. Both the audio
outputs and the audio inputs are line-level.

1BChapter 2: Installation
TruVision NVR 50 User Manual 9
Audio input
RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output
RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
Brackets
The NVR is easily rack-mountable with the purchase of the TVR-RK-1 rack-
mount kit. See Figure 6 below. Contact your local supplier to order it.
Figure 6: Rack-mount installation
Attach the small front rack ears to the unit
(screws supplied) Attach the NVR to the front rails (screws not included)
To install the racks:
1. Attach the two small front-rack mount ears to the NVR (screws supplied).
2. Attach the two large rear support brackets (not supplied) to the rear rails.
3. Attach the NVR to the front rails (screws not supplied).
Caution:
Do not rack-mount the TVN 50 without the rear rails installed. Failure to install
the rear rails can damage the NVR.

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10 TruVision NVR 50 User Manual

TruVision NVR 50 User Manual 11
Chapter 3
Getting started
Turning on and off the NVR
Before starting the power up process, connect at least one monitor to the video
out or the VGA interface. Otherwise, you will not be able to see the user interface
and operate the device.
The TVN 50 auto-detects the video mode (PAL or NTSC) on startup.
It is equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the NVR:
Turn on the NVR using the power switch on the back panel. The power LED
illuminates. A splash screen appears indicating that the NVR is starting up.
Once the NVR is powered up, the indicator bar on the front panel will light up
green. The Start Up Wizard window will appear.
To turn off the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu
screen appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm
shutdown.
To reboot the NVR:
1. In live view mode, right-click the mouse and click Menu. The main menu
screen appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.

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12 TruVision NVR 50 User Manual
Using the setup wizard
The TVN 50 has an express installation wizard that lets you easily configure
basic NVR settings when first used. It configures all cameras simultaneously.
The configuration can then be customized as required.
By default the setup wizard will start once the NVR has loaded. It will walk you
through some of the more important settings of your NVR.
Any changes you make to a setup configuration page are saved when you exit
the page and return to the main wizard page.
Note: If you want to set up the NVR with default settings only, click Next in each
screen until the end.
To quickly set up the TVN 50:
1. Connect all the devices required to the back panel of the NVR. See Figure 1
on page 5.
2. Turn on the unit using the power switch on the back panel.
3. Select the preferred language for the system from the dropdown list and then
click Next.
4. Enable or disable the option to start the wizard automatically when the NVR is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the
mouse, or press Enter on the front panel or remote control, to display the
virtual keyboard. Enter the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password,
check New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a
safe place so that you do not forget it.
If you should forget the password to your NVR, contact your supplier with the
serial number of your NVR to obtain a secure code to reset your NVR.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time and system date.
Note: Daylight savings time (DST) cannot be configured from the Wizard. See
“Configuring time and date” on page 38 for more information on DST.

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TruVision NVR 50 User Manual 13
Note: The system time and date are visible on screen. However, they do not
appear in recordings.
Click Next to move to the next page, or Previous to return to the previous
page.
7. Network configuration:
Configure your network settings such as the NIC type, Enable or Disable
DNCP,IP address, subnet mask and default gateway. Enter the preferred
DNS server address as well as the alternate one to use.
Click Next to move to the next page, or Previous to return to the previous
page.
8. HDD management:
Configure your HDD settings as required.
You can group HDDs and assign cameras to a group. See “Setting up HDD
groups” on page 106 for further information. You can also set up a drive for
redundant recording. See “Configuring redundant recording” on page 85.

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14 TruVision NVR 50 User Manual
After configuring your HDD settings, click Initialize and Next to move to the
next page, or Previous to return to the previous page.
9. Adding IP Camera:
Click Search to find any online cameras. Select the IP camera to be added,
enter User name and Admin password, then click the Add button. Click, Next
to move to the Recording Configuration screen.
10.Recording configuration:
Configure your recording settings as required. The settings apply to all
cameras connected to the NVR.
Check the Constant Recording checkbox for the NVR to record continuously
all day. If left unchecked, the NVR will not record.
Check the TL-Hi check box and select its image resolution and frame rate.
Check the TL-Lo check box and select its image resolution and frame rate.
To record motion detection events, check Event (Motion).