Interlogix True Vision TVP-5104 User manual

TruVision
IP PTZ
Camera Installation
Guide
P/N 1073398-EN • REV A • ISS 15MAY18

Copyright
© 2018 United Technologies Corporation,
Interlogix is part of UTC Climate, Controls &
Security, a unit of United Technologies
Corporation. All rights reserved.
Trademarks and
patents
Trade names used in this document may be
trademarks or registered trademarks of the
manufacturers or vendors of the respective
products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA
92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The
Netherlands
Certification
FCC compliance
Class A:
This equipment has been tested and
found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference when the equipment is operated in
a commercial environment. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and used
in accordance with the instruction manual, may
cause harmful interference to radio
communications. Operation of this equipment
in a residential area is likely to cause harmful
interference in which case the user will be
required to correct the interference at his own
expense.

FCC conditions
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference.
(2) This Device must accept any interference
received, including interference that may cause
undesired operation.
ACMA compliance
Notice!
This is a Class A product. In a
domestic environment this product may cause
radio interference in which case the user may
be required to take adequate measures.
Canada
This Class A digital apparatus complies with
CAN ICES-003 (A)/NMB-3 (A).
Cet appareil numérique de la classe A est
conforme à la norme CAN ICES-003 (A)/NMB-
3 (A).
European Union
directives
This product and - if applicable - the supplied
accessories too are marked with "CE" and
comply therefore with the applicable
harmonized European standards listed under
the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products
marked with this symbol cannot be disposed of
as unsorted municipal waste in the European
Union. For proper recycling, return this product
to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at
designated collection points. For more
information see: www.recyclethis.info.

2013/56/EU & 2006/66/EC (battery directive):
This product contains a battery that cannot be
disposed of as unsorted municipal waste in the
European Union. See the product
documentation for specific battery information.
The battery is marked with this symbol, which
may include lettering to indicate cadmium (Cd),
lead (Pb), or mercury (Hg). For proper
recycling, return the battery to your supplier or
to a designated collection point. For more
information see: www.recyclethis.info.
Product warnings and
disclaimers
THESE PRODUCTS ARE INTENDED FOR
SALE TO AND INSTALLATION BY
QUALIFIED PROFESSIONALS. UTC FIRE &
SECURITY CANNOT PROVIDE ANY
ASSURANCE THAT ANY PERSON OR
ENTITY BUYING ITS PRODUCTS,
INCLUDING ANY “AUTHORIZED DEALER”
OR “AUTHORIZED RESELLER”, IS
PROPERLY TRAINED OR EXPERIENCED TO
CORRECTLY INSTALL FIRE AND SECURITY
RELATED PRODUCTS.
For more information on warranty disclaimers
and product safety information, please check
www.firesecurityproducts.com/policy/product-
warning/ or scan the following code:

Contact information
and
manuals/tools/firmware
For contact information and to download the
latest manuals, tools, and firmware, go to the
web site of your region.
Americas: www.interlogix.com
EMEA: www.firesecurityproducts.com
Manuals are available in several languages
Australia/New Zealand: www.utcfs.com.au

Installation Guide 1
Content
Product overview 2
Contact information and manuals/tools/firmware 2
Installation 3
Installation environment 3
Package contents 4
Camera description 7
IR illuminators 10
Alarm input and output connections 10
How to access the SD card slot 11
Restore default settings 12
Mounting the PTZ camera 13
Using the camera with an Interlogix NVR or Hybrid DVR or
another system 18
Using the camera with a TruVision Navigator 18
Accessing the camera over the internet 18
Specifications 19
TruVision IP PTZ camera 19
TruVision IR IP PTZ dome 20
Pin definitions 20

2 Installation Guide
Product overview
This is the installation guide for TruVision IP PTZ Camera
models:

TVP-5104
(2.0 MPX wall mount, 25X, H.264/H.265)
TVP-5105 (2.0 MPX wall mount, 36X, 200 m IR,
H.264/H.265)
Contact information and
manuals/tools/firmware
For contact information and to download the latest manuals,
tools, and firmware, go to the web site of your region.
Americas: www.interlogix.com
EMEA: www.firesecurityproducts.com
Manuals are available in several
languages.
Australia/New Zealand: www.utcfs.com.au

Installation Guide 3
Installation
This section provides information on how to install the
cameras.
Installation environment
When installing your product, consider these factors:
•Electrical: Install electrical wiring carefully. It should be
done by qualified service personnel. Always use a proper
Hi-PoE (Max. 60 W) switch or a 24 VAC UL listed Class 2
or CE certified power supply to power the camera. Do not
overload the power cord or adapter.
•Ventilation: Ensure that the location planned for the
installation of the camera is well ventilated.
•Temperature: Do not operate the camera beyond the
specified temperature, humidity or power source ratings.
The operating temperature of the camera without heater
is between -30 to +60°C (-22 to 140°F). Humidity is below
90%. For the outdoor cameras that feature built-in
heaters, the operating temperature range is -40 to 60°C
(-40 to140°F)
•Moisture: Do not expose the camera to rain or moisture
or try to operate it in wet areas. Turn the power off
immediately if the camera is wet and ask a qualified
service person for servicing. Moisture can damage the
camera and also create the danger of electric shock.
•Servicing: Do not attempt to service this camera
yourself. Any attempt to dismantle or remove the covers
from this product will invalidate the warranty and may
also result in serious injury. Refer all servicing to qualified
service personnel.

4 Installation Guide
•Cleaning: Do not touch the sensor modules with fingers.
If cleaning is necessary, use a clean cloth with some
ethanol and wipe the camera gently. If the camera will not
be used for an extended period of time, put on the lens
cap to protect the sensors from dirt.
Package contents
Check the package and contents for visible damage. If any
components are damaged or missing, do not attempt to use
the unit; contact the supplier immediately. If the unit is
returned, it must be shipped back in its original packaging.
PTZ camera
•PTZ camera •Hex wrench
•CD with Configuration
manual and TruVision
Device Manager
•Installation guide

Installation Guide 5
•Battery Disposal sheet
•Equipment Disposal
sheet
IR PTZ camera
•IR PTZ camera •Hinged back box

6 Installation Guide
•Hex wrench
•CD with Configuration
manual and TruVision
Device Manager
•Installation guide •Equipment Disposal
sheet
•Battery Disposal sheet
CAUTION: Use direct plug-in UL listed power supplies
marked Class 2/CE certified or LPS (limited power source) of
the required output rating as listed on the unit.

Installation Guide 7
CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Camera description
Figure 1: PTZ camera

8 Installation Guide
⑧
1. Ethernet RJ45
connector
2. Audio in
(RED/WHITE)/out port
(BLUE/WHITE)
3. 2 alarm outputs
(BROWN,
ORANGE/WHITE)
4. 7 alarm inputs
(GREEN, BLUE,
PURPLE, GRAY,
WHITE,
5. RS-485 port
a. Orange RS-485+
b. Yellow RS-485-
6. 960H analog output
7. 24 VAC power supply
8. Location to attach the
safety lanyard
9. Reset button

Installation Guide 9
BLACK/WHITE,
BROWN/WHITE)
Note: Hi-PoE (Max. 60 W) or 24 VAC is required to power the
PTZ.
Figure 2: IR PTZ camera
1. Ethernet RJ45
connector
2. 960H analog output
3. 7 alarm inputs
4. 2 alarm outputs
(WHITE_RED,
WHITE_PURPLE)
5. Audio in (PURPLE)/out
port (PINK)

10 Installation Guide
(YELLOW_BLUE,
YELLOW_ORANGE,
YELLOW_GREEN,
YELLOW_BROWN,
YELLOW_PURPLE,
YELLOW_GREY,
YELLOW_RED)
6. RS-485 port
a. Orange RS-485+
b. Yellow RS-485-
7. 24 VAC power supply
Note: Hi-PoE (Max. 60 W) or 24 VAC is required to power the
PTZ.
IR illuminators
The IR PTZ camera’s built-in IR illumination provides high-
quality video in low-light environments, even when there is no
other illumination available.
You can configure the IR illumination using the web browser or
a recorder such as TVN and TVR. If the function is enabled,
the IR light is ON when the camera enters night (black and
white) mode. If disabled, the IR light is always OFF.
The visible IR range may vary due to multiple factors such as
weather, IR reflection level of objects in the frame, lens
adjustment, and camera settings. Please refer to the camera
datasheet for the standard IR range.
Note: Avoid installing the IR camera in close proximity to a
solid object, such as a tree or wall. The reflection will cause
over-exposure and loss of detail in the field of view.
Alarm input and output connections
The alarm output can be used to turn on and off an external
alarm device. Connect a 30 VDC/1 A external power supply to
the alarm output. If using an AC power supply, an external

Installation Guide 11
relay must be used to prevent electric shock and damage to
the device. See Figure 3 below.
Figure 3: External alarm output
How to access the SD card slot
PTZ camera
Open the black plastic access panel on the back of the PTZ
block. The SD card slot is in the corner, as shown below.
SD card
Black plastic access panel

12 Installation Guide
IR PTZ camera
Open the black plastic access panel on the back of the PTZ
block. The SD card location is shown in the figure below.
SD card slot
Reset button
Restore default settings
To reset the camera to default settings, press and hold the
Reset button for 10 s and power on or reboot the camera.
You can then restore the default settings, including the user
name, password, IP address, port number., etc.

Installation Guide 13
Mounting the PTZ camera
Mount the wall mount (not included) on the mounting
surface)
You can mount the camera on indoor/outdoor solid walls. The
following requirements are mandatory preconditions for wall
mounting:
The wall must be thick enough to install the expansion
screws.
Please ensure that the wall is strong enough to withstand
more than eight times the weight of the dome and
bracket.
To mount the wall mount (not included) on the mounting
surface):
1. Attach the PTZ safety lanyard (depending on the type of
PTZ, IR vs non-IR) to the wall mount. Refer to the wall
mount installation guide for appropriate lanyard type, IR
vs non-IR PTZ.
2. Route the PTZ interconnect cables that are required for
the installation. Pull the cables through the wall mount
prior to completing the installation.

14 Installation Guide
3. Use the wall mount as a template to mark out the
mounting area. Provide an access hole in the mounting
surface for the interconnect cables. Drill four screw holes
in the wall according to the mounting holes, and then
insert M8 expansion anchors (included with the wall
mount) into the mounting holes.
4. Pull the interconnect cables through the wall mount prior
to installing the mount. The access area may ease the
process when making the wiring connections.
5. Install the wall mount to the mounting surface by aligning
the mounting holes with the expansion anchors.
6. Secure the wall mount with four nuts and washers.
Mount the PTZ camera on the wall mount
To mount the PTZ camera:
1. While leaving the protective plastic liner in place, use the
provided wrench to loosen the four hex head screws that
hold the bubble assembly in place.
2. Remove the bubble assembly. Remove and discard the
tape and foam ring that are used to protect the PTZ
during shipping.