Intermec EasyCoder PD41 User manual

EasyCoder® PD41
Printer
User’s Guide

ii EasyCoder PD41 Printer User’s Guide
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the
purpose of allowing customers to operate and service Intermec-manufactured
equipment and is not to be released, reproduced, or used for any other purpose
without written permission of Intermec.
Information and specifications contained in this document are subject to
change without prior noticed and do not represent a commitment on the part
of Intermec Technologies Corporation.
© 2005, 2006 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data
Collection Browser, dcBrowser, Duratherm, EasyADC, EasyCoder, EasyLAN,
Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under
license), InterDriver, Intermec Printer Network Manager, IRL, JANUS,
LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision
Print, PrintSet, Ready-to-Work, RoutePower, SmartSystems, TE 2000,
Trakker Antares, and Virtual Wedge are either trademarks or registered
trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a
trademark (™ or ®) symbol in every occurrence of a trademarked name, we state
that we are using the names only in an editorial fashion, and to the benefit of
the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
Microsoft, Windows, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and/or other countries.

EasyCoder PD41 Printer User’s Guide iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support. . . . . . . . . . . . . . . . viii
Warranty Information . . . . . . . . . . . . . viii
Web Support . . . . . . . . . . . . . . . . . . . . viii
Telephone Support . . . . . . . . . . . . . . . viii
Who Should Read This Manual . . . . . . . . . . . . . . ix
Related Documents . . . . . . . . . . . . . . . . . . . . . . . ix
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Description of EasyCoder PD41. . . . . . . . . . . . . . . . . . . . . .2
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . .2
Product Identification. . . . . . . . . . . . . . . . . . . . . . .4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Controls and Indicators . . . . . . . . . . . . . .5
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Media Compartment . . . . . . . . . . . . . . . . . . . . . . .7
Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . .7
Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Fingerprint and IPL . . . . . . . . . . . . . . . . . . . . . . . .8
Connecting the Printer to your System. . . . . . . . . .9
Connecting the Printer through the USB
interface . . . . . . . . . . . . . . . . . . . . . . .9
Connecting the Printer through the Serial
Port. . . . . . . . . . . . . . . . . . . . . . . . . . .9
Connecting the Printer to a Network. . . .9
Connecting the Printer through the Parallel
Port. . . . . . . . . . . . . . . . . . . . . . . . . .10
Printing a Test Label. . . . . . . . . . . . . . . . . . . . . . .10
2 Operating the Printer . . . . . . . . . . . . . . . . . . . . . .13
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Tear-Off (straight-through) Operation . . . . . . . . .14
Tear-Off. . . . . . . . . . . . . . . . . . . . . . . . .14
Peel-Off (Self-Strip) Operation. . . . . . . . . . . . . . .17
Peel-Off . . . . . . . . . . . . . . . . . . . . . . . . .17
Loading Thermal Transfer Ribbon . . . . . . . . . . . .20
Loading Ribbon . . . . . . . . . . . . . . . . . . .20

iv EasyCoder PD41 Printer User’s Guide
LED indicators and the Print Button . . . . . . . . . . . . . . . . . 23
LED indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Print Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3 Maintaining the Printer . . . . . . . . . . . . . . . . . . . 27
General Maintenance Advice . . . . . . . . . . . . . . . . . . . . . . . 28
Printhead Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Internal Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
External Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printer Operation Problems . . . . . . . . . . . . . . . . . . . . . . . . 32
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ready-to-Work™ Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 34
Ready-to-Work LED Flashing or Off . . . . . . . . . . 34
Troubleshooting Adjustments . . . . . . . . . . . . . . . . . . . . . . . 34
Ribbon Wrinkling Adjustments . . . . . . . . . . . . . . 34
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . 35
Printhead Adjustments . . . . . . . . . . . . . . . . . . . . . 36
Label Gap Sensor Adjustments. . . . . . . . . . . . . . . 39
5 Setting up the Printer. . . . . . . . . . . . . . . . . . . . . . 41
The Printer Startup Sequence . . . . . . . . . . . . . . . . . . . . . . . 42
Changing Configuration Settings . . . . . . . . . . . . . . . . . . . . 44
Using PrintSet 4. . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Printer’s Home Page . . . . . . . . . . . . . . . 44
Using the Command Line . . . . . . . . . . . . . . . . . . 44
Running Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Extended Testmode . . . . . . . . . . . . . . . . . . . . . . . 47
Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

EasyCoder PD41 Printer User’s Guide v
A Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
B Media Specifications. . . . . . . . . . . . . . . . . . . . . . .57
Media Roll Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Internal Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Ribbon Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Paper Types and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Non-Adhesive Strip . . . . . . . . . . . . . . . . . . . . . . .60
Self-Adhesive Strip . . . . . . . . . . . . . . . . . . . . . . . .61
Self-Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . .62
Tickets with Gaps. . . . . . . . . . . . . . . . . . . . . . . . .64
Tickets with Black Mark. . . . . . . . . . . . . . . . . . . .66
C Setup Parameters (Fingerprint). . . . . . . . . .69
Setup Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Serial Communication Setup . . . . . . . . . . . . . . . . . . . . . . .70
Feed Adjust Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Media Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Media Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Direct Thermal Printing . . . . . . . . . . . .76
Thermal Transfer printing . . . . . . . . . . .77
Contrast. . . . . . . . . . . . . . . . . . . . . . . . .78
Print Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
D Setup Parameters (IPL). . . . . . . . . . . . . . . . . . . .79
Setup Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
About Test labels . . . . . . . . . . . . . . . . . . . . . . . . .80
Serial Communication Setup . . . . . . . . . . . . . . . . . . . . . . .80

vi EasyCoder PD41 Printer User’s Guide
Media Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configuration Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Returning to Factory Default Setup . . . . . . . . . . . . . . . . . . 87
E Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
EasyLAN Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . 92
Parallel IEEE 1284 Interface. . . . . . . . . . . . . . . . . . . . . . . . 92
Interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
F Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
EasyLAN Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . 96
Parallel IEEE 1284 Interface. . . . . . . . . . . . . . . . . . . . . . . . 96
Cutter Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Internal Rewinder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Printhead Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Before You Begin
EasyCoder PD41 Printer User’s Guide vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions. Be sure to read the EasyCoder PD41
Safety Instructions, where the basic safety precautions regarding
the operation of the PD41 are described and illustrated.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document. You may also see
icons that tell you when to follow ESD procedures.
A warning alerts you of an operating procedure,
practice, condition, or statement that must be
strictly observed to avoid death or serious injury to
the persons working on the equipment.
A caution alerts you to an operating procedure,
practice, condition, or statement that must be
strictly observed to prevent equipment damage or
destruction, or corruption or loss of data.
This icon appears at the beginning of any
procedure in this manual that could cause you to
touch components (such as printed circuit boards)
that are susceptible to damage from electrostatic
discharge (ESD). When you see this icon, you must
follow standard ESD guidelines to avoid damaging
the equipment you are servicing.
Note: Notes either provide extra information about a
topic or contain special instructions for handling a
particular condition or set of circumstances.

Before You Begin
viii EasyCoder PD41 Printer User’s Guide
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support. The Intermec Global Sales & Service page appears.
From the Service & Support menu, move your pointer over
Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals in PDF format. To order printed versions of
the Intermec manuals, contact your local Intermec representative
or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec Technologies
Corporation.
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Factory Repair
and On-site
Repair
Request a return authorization
number for authorized service
center repair, or request an on-
site repair technician.
1
Te c h n i ca l
Support
Get technical support on your
Intermec product.
2
Service
Contract Status
Inquire about an existing
contract, renew a contract, or
ask invoicing questions.
3

Before You Begin
EasyCoder PD41 Printer User’s Guide ix
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Manual
This User’s Guide is for the person who is responsible for
installing, configuring, and maintaining the EasyCoder PD41
Printer.
This User’s Guide provides you with information about the
features of the EasyCoder PD41, and how to install, configure,
operate, maintain, and troubleshoot it.
Related Documents
This table contains a list of related Intermec documents and their
part numbers.
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
Schedule Site
Surveys or
Installations
Schedule a site survey, or
request a product or system
installation.
4
Ordering
Products
Talk to sales administration,
place an order, or check the
status of your order.
5
Document Title Part Number
EasyCoder PD41 Quick Start Guide 1-960655-XX
Intermec Fingerprint v8.70.0/v10.0.0 Programmer’s
Reference Manual
1-960582-07
IPL Programmer’s Reference Manual 066396-013
EasyCoder PD41 Safety Instructions 1-960662-XX
EasyLAN Software for PD41 Installation Instructions 1-960667-XX
EasyLAN User’s Guide 1-960590-03
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option

Before You Begin
x EasyCoder PD41 Printer User’s Guide
To download documents
1Visit the Intermec web site at www.intermec.com.
2Click Service & Support > Manuals.
3In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.