Interquartz IQ50N User manual

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SLIMLINE PHONE
MODEL IQ50N
(IQ50RN, IQ50BN, IQ50CN, IQ50GN)
OPERATING INSTRUCTIONS

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Contents
1. FEATURES ......................................................................................................... 3
2. INSTALLATION .................................................................................................. 3
CONNECTION .................................................................................................... 3
RINGER VOLUME SWITCH ............................................................................... 3
WALL MOUNTING .............................................................................................. 3
MESSAGE WAITING LIGHT - refer to Fig. 1 ...................................................... 4
3. OPERATION ....................................................................................................... 4
OUTGOING CALL ............................................................................................... 4
RINGER INDICATOR / MESSAGE-WAITING LIGHT (OPTIONAL) ................... 4
5. GENERAL CARE AND MAINTENANCE ............................................................ 7
CLEANING .......................................................................................................... 7
FAILURE TO OPERATE AND SERVICE DIFFICULTIES .................................. 7
LOCATION .......................................................................................................... 8
LINE CONNECTION .......................................................................................... 8
6. THUNDERSTORMS ........................................................................................... 8
7. WARRANTY ....................................................................................................... 9
TERMS OF WARRANTY .................................................................................... 9
WARRANTY COVERAGE .................................................................................. 9
WARRANTY CLAIM AND NON-WARRANTY REPAIR PROCEDURE.............. 9
ADDITIONAL SUPPORT SERVICES ............................................................... 10
WORKSHOP SERVICE FEES .......................................................................... 10
QUOTATIONS ................................................................................................... 11
8. SERVICE CENTRES ........................................................................................ 11

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1. FEATURES
* Ringer Volume Control.
* Desktop / Wall-mountable.
* Hearing Aid compatibility.
* Ringer Indicator Light.
* Message Waiting Light.
2. INSTALLATION
CONNECTION
Insert the end plugs of the coiled handset cord into the connection socket on
the handset and on the base unit. (see Fig. 2)
Insert the small plug on the straight telephone cord into the line cord connection
socket on the base unit and insert the other end of the telephone cord into the
wall socket. (see Fig. 2)
RINGER VOLUME SWITCH
The three available positions allow selection of OFF (no sound), LOW volume,
and HIGH volume of the telephone's ringing sound during an incoming call.
WALL MOUNTING
Fix the HANDSET RETAINER: (see Fig. 3)
Secure the telephone to the wall using a wall bracket. (see
below) Fit the optional Off Hook Handset Hanger as illustrated
in Fig. 4.
Note : Contact your dealer or Interquartz if you require a wall bracket.

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MESSAGE WAITING LIGHT - refer to Fig. 1
Enables the user to select a message waiting feature compatible with most
80VDC PABX systems on the Australian market (including : NEC, FUJITSU,
ALCATEL and NORTEL).
To select this feature -
1) Disconnect telephone from line cord.
2) Release the index card and plastic cover from the cradle area on the
base unit of the telephone to expose the message waiting selection
switch.
3) Select the message waiting (mw) setting.
4) Replace the index card and plastic cover then reconnect the line
cord.
3. OPERATION
OUTGOING CALL
- Lift the handset,
- Listen for the dial tone,
- If your line has been programmed to act as a hotline, the connection will be
established by the system.
HEARING-AID COMPATIBILITY
Provided as a standard feature for users with a "T switch" type hearing-aid.
RINGER INDICATOR / MESSAGE-WAITING LIGHT (OPTIONAL)
Flashes when the telephone rings with an incoming call. It may also function as
a 'message-waiting' indicator lamp (optional - see Installation section).

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SELECTOR
Figure 1. General Appearance
Figure 2. Bottom View

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3. Insert the HANDSET
Figure 3. Fixing the Handset Retainer
.Turn the HANDSET 2
RETAINER upside-down
1 .Using a screwdriver, pry to
release HANDSET RETAINER
RETAINER back into
it's slot

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1. Install the HANGER 2. Function of HANGER
HANDSET
Figure 4. Installation of Off Hook Handset Hanger
5. GENERAL CARE AND MAINTENANCE
This telephone is a precision electronic instrument. While in use and storage,
care should be taken to avoid rough handling, extreme temperature, and damp
or dirty environments.
CLEANING
NEVER use aerosol sprays or other chemical agents or substances which leave
a residue (furniture polish for example).
Use a mild detergent and a damp, clean cloth when cleaning. Do not allow
moisture to enter the telephone’s interior-damage may result!
FAILURE TO OPERATE AND SERVICE DIFFICULTIES
If you are satisfied with the operation of your telephone service, your installation
is completed. However, if telephone service problems occur at any time, it is
recommended that the installation procedure described in this manual be
rechecked.
If a fault occurs, try to determine if the fault is with the telephone, or with the
network or system to which the telephone is connected:
HANGER
WALL

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* Disconnect the “suspect” telephone, and test the line with a substitute
telephone. If the telephone service then operates satisfactorily, the
fault is in the “suspect” telephone.
* Test the “suspect” telephone on a known good line. If the fault still
occurs, the fault is in the “suspect” telephone.
Consult your Interquartz dealer for further advice if necessary.
LOCATION
The telephone should be placed on a desk, table or shelf where it is not likely to
be pushed off. If the unit is to be wall-mounted it should be seated securely.
Avoid excessive heat, damp, dust, direct sunlight, vibration, and other
appliances or devices which may transmit or emit electrical or electromagnetic
radio frequency noise or signals (e.g computers, welders, pagers).
LINE CONNECTION
This telephone is supplied with a 3 meter line cord fitted with a modular plug
which suits RJ11/12 and RJ45 sockets. Other types of plugs and cords are
available on request.
6. THUNDERSTORMS
The telephone, in common with household electrical appliances, can be a source
of electric and acoustic shock during thunderstorms. The possibility of a
telephone user experiencing a shock is minimal. Nevertheless, customers should
be aware of some simple precautions to follow during thunderstorms :
* Use your telephone only for calls of the utmost urgency. Keep these calls
brief.

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* Whilst using your telephone keep clear of electrical appliances and metal
fixtures such as : stoves, air conditioners, refrigerators, window frames
and sinks.
7. WARRANTY
TERMS OF WARRANTY
Interquartz (A’Asia) Pty Ltd warrants the original purchaser against failure under
normal usage resulting from defective material and workmanship. Proof of
purchase and date of purchase are required for determining validity of this
warranty. This warranty does not cover defects or damage due to normal wear
and tear, negligence, accidents, exposure to radiation, misuse, improper
maintenance, lightning strikes or unauthorised repairs or modifications and
excludes freight or postage costs to/from your local authorised service centre
unless otherwise arranged. Consequential loss not included. Notification of any
defect must be made within the warranty period before a warranty repair can be
effected.
This guarantee is an addition to all other Warranties or Guarantees expressed
or implied by the Trade Practices Act or other Commonwealth or State laws and
all other obligations and liabilities on the part of Interquartz (A’Asia) Pty Ltd.
WARRANTY COVERAGE
The warranty period is ten (10) years. Please contact Interquartz for
confirmation of the coverage of your product, or consult the documentation
supplied with the unit. Freight costs in sending goods to Interquartz and
returning the goods to the owner, are not included in the warranty coverage.
WARRANTY CLAIM AND NON-WARRANTY REPAIR PROCEDURE
1. Contact Interquartz to discuss the symptoms of the problem. Our staff can
assist to determine whether the product is suspect or whether the problem
may be elsewhere in the network.
2. If recommended by Interquartz, return the suspect unit to the Interquartz
delivery point below, enclosing in your package the following:
a) Proof of purchase
b) Documentation to indicate your (or the end user’s) contact detail
(phone, fax and email) and return address.

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c) A fault report to assist our technical staff to locate the fault or pay
particular attention to the function or feature reportedly
malfunctioning.
d) If required (e.g. if the unit is not under warranty or has been damaged
due to abuse) please include a request for a repair quotation in the
package with the returned goods.
e) Any other relevant material to establish the warranty claim if
applicable.
3. Repairs to the unit will be carried out according to prescribed Interquartz
factory-endorsed procedures to return the telephone to a serviceable
condition.
4. The repaired or replaced unit will be returned or made available for
collection once the repair is complete. Dead On Arrival (DOA) warranty
repairs returned within one week of purchase will be returned at the
expense of Interquartz and at the discretion of Interquartz.
Return Delivery Address (Repairs only):
Service Division
Interquartz (A’Asia) Pty Ltd
25 Northgate Drive
Thomastown VIC 3074
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
ADDITIONAL SUPPORT SERVICES
Upon request, site visits can be arranged to resolve difficult service or fault
issues at the discretion of Interquartz.
Units suffering from Radio Interference due to close proximity to radio or TV
transmitters cannot be modified and the warranty does not cover such work.
WORKSHOP SERVICE FEES
For all repairs excluded from the warranty provisions a service fee, plus the cost
of parts or materials, will apply. Bulk repair prices are negotiable.

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QUOTATIONS
Repair quotations can be arranged upon request and do not attract any extra
charge for the quotation service.
Note: No undertaking is given or implied to automatically provide replacement
units as a result of warranty claims (as we may prefer to repair the returned unit)
and Interquartz reserves the right at all times to determine all matters related to
warranty claims within the scope of the stated Terms of Warranty.
8. SERVICE CENTRES
Please call 1800 6 IQTEL (1800 647 835) from anywhere in Australia to arrange
service or repair of your telephone.