Invacare Action2 NG User manual

1 6 3 85 1 0 -E N o v em b er 2 0 21
Invacare
®
Action
®
² NG
S E R V I C E M A N U A L
( M A I N T E N A N C E A N D A D J U S T M E N T )
The procedures in this manual MUST be performed by a qualified technician.

TABLE OF CONTENTS
16 38 510-E 2
T A B L E O F C O N T E N T S
SECTION 1—TROUBLESHOOTING A N D M A I N T E N A N C E . .................................... 4
General information ............................................................................................................4
Troubleshooting. ..................................................................................................................4
Maintenance Guidelines ......................................................................................................5
Tightened Torques ..............................................................................................................6
Suggested Maintenance Procedures .................................................................................6
Stability Warning .................................................................................................................6
SECTION 2—FRONT HANGERS ............................................................................................7
Adjusting Footrest Height ...................................................................................................7
Replacing Heel Strap ......................................................................................................... .8
Installing Angle Adjustable Footplate ............................................................................... .9
Adjusting the Legrest Angle ............................................................................................... .9
Adjusting the Footplate Height .......................................................................................... 10
Adjusting Calfpad Depth ....................................................................................................10
SECTION 3—ARMRESTS ......................................................................................................11
Removing/Installing Removable Armrest (n°1) ....................................................................11
Adjusting Removable Armrest Height ..................................................................................11
Removing/Installing Swing Away Armrest (n° 2)...................................................................12
Replacing Armrest Arm Pad ................................................................................................13
SECTION 4—SEAT/BACK ........................................................................................................14
Removing Back Canes ........................................................................................................14
Removing/Installing Seat Upholstery ...................................................................................14
Removing/Installing Standard Back Upholstery ...................................................................15
Adjusting the Height Adjustable Back ..................................................................................16
Installing/Replacing Fixed/Folding backrest .........................................................................16
Installing/Replacing Recliner backrests ...............................................................................17
Removing/Installing/Adjusting the Back-Cane Bracket ........................................................18
Installing/Removing Seat Posture Belt .................................................................................19
Installing/Removing the Back brace .....................................................................................20

TABLE OF CONTENTS
3 163 8 5 1 0 - E
SECTION 5—REAR WHEELS/FRONT CASTERS ...................................................................21
Removing/Installing Rear Wheels .......................................................................................21
Fixed Axles, Transit version ................................................................................................21
Quick-Release Axles ..........................................................................................................23
Adjusting Quick-Release Axles ...........................................................................................24
Replacing Handrims ...........................................................................................................24
Adjusting the Wheelbase Length ........................................................................................25
Adjusting Rear Wheel Height ..............................................................................................27
Replacing/Repairing Rear Wheel & Front Castor Tire/Tube ...............................................28
Adjusting Forks ..................................................................................................................28
Removing/Installing/Repositioning the Castor Assemblies .................................................29
Adjusting Castor Angle .......................................................................................................29
IMPORTANT: Note that for wheelchairs built before 2017-08-10, refer to Service Manual version B
Adjusting Castor Height Position ........................................................................................30
IMPORTANT: Note that for wheelchairs built before 2017-08-10, refer to Service Manual version B
SECTION 6—SEAT-TO-FLOORHEIGHT ……………………………………………………………..31
Seat Angle .......................................................................................................................... 31
Measuring Seat-to-Floor Height .......................................................................................... 31
Changing Seat-to-Floor Height ........................................................................................... 32
SECTION 7—WHEEL BRAKES ................................................................................................ 34
Adjusting Wheel Brakes ..................................................................................................... 34
Replacing Wheel Lock Handle ............................................................................................ 36
Installing/Adjusting Hub Brakes .......................................................................................... 37
SECTION 8—OPTIONS ............................................................................................................ 39
Installing/Adjusting Headrest ............................................................................................... 39
SECTION 9—ANTI-TIPPERS ................................................................................................... 39
Installing/Adjusting Anti-Tippers ......................................................................................... 40
Adjusting Anti-Tippers ......................................................................................................... 42
SECTION 10—PERIODIC MAINTENANCE GUIDELINES ........................................................ 43
Initially ................................................................................................................................. 43
Weekly/Monthly/Annually .................................................................................................. 44

4
SECTION 1—MAINTENANCE GUIDELINES
S E C T I O N 1 — T R O U B L E S H O O T I N G
A N D M A I N T E N A N C E G U I D E L I N E S
General Information
User manual and pre-sales information:
For pre-sales information and user manual related to this wheelchair, please consult the
www.invacare.eu.com website.
NOTE: Please recommend the user to follow the rules mentioned in the User Manual
about Maintenance Schedule, Cleaning and Troubleshooting sections.
Troubleshooting:

SECTION 1— MAINTENANCE GUIDELINES
5
C A U T I O N
It is compulsary to use original Invacare spare parts which you can obtain from any
Invacare subsidiaries. A list of spare parts is available at www.invacare.eu.com
W A R N I N G
After ANY adjustments, repair or service and before use, make sure all attaching
hardware is tightened securely - otherwise injury or damage may occur.
C A U T I O N
DO NOT over tighten hardware attaching to the frame. This could cause damage to
could cause damage to the frame tubing.
Tightening torques
The tightening torques stated in the following table are dependent on the thread diameters for
the nuts and bolts for which no special values are determined. All values apply to dry and
grease-free threads.
Thread
M4 M5 M6 M8 M10/12
Tightening torque
in Nm mini/max
1,5/3 Nm 3/6 Nm 7/12 Nm 10/20 Nm 20/30 Nm
Caution: All other nuts not noted here must be tightened FINGERTIGHT!
Suggested Maintenance Procedures
1. Before using your wheelchair, make sure all nuts and bolts are tight. Check all parts
for damage or wear and replace. Check all parts for proper adjustment.
2. Keep quick release axles free of dirt and lint to ensure positive locking and proper
operation. Refer to Adjusting Quick Release Axles, in section 5.
W A R N I N G
DO NOT use WD-40, 3-in- 1 oil, or other penetrating lubricants on quick-release
axles. Otherwise, binding and/or damage to the wheelchair may occur.
3. Clean quick release axles once a week with a Teflon lubricant.
W A R N I N G
DO NOT use your wheelchair unless it has the proper tire pressure (BAR, KPa or P.S.I.).
DO NOT over inflate the tires. Failure to follow these suggestions may cause the
tire to explode and cause bodily harm. The recommended tire pressure is on the
sidewall of the tire.
4. Recommended tire pressure is listed on the sidewall of the tire (BAR, KPa or P.S.I.).
C A U T I O N
As with any vehicle, the wheels and tires should be checked periodically for cracks
and wear, and should be replaced if damaged.

SECTION 1— MAINTENANCE GUIDELINES & STABILITY WARNING
6
5. The wheels, castors and tires should be checked periodically for cracks and wear, and
should be replaced when necessary.
6. Regularly check for loose spokes in the rear wheels. If loose, have them adjusted.
7. Periodically check handrims to ensure they are secured to the rear wheels. Refer to
Replacing Handrims paragraph, in section 5.
8. Periodically check castor wheel bearings to make sure they are clean and free from
moisture. Use a Teflon
®
lubricant if necessary.
9. Check upholstery for sagging, rips or tears.
10.Clean upholstery with mild soap and water.
Stability Warning
The seat height, seat depth, back angle, seating system/upholstery, size/position of the
rear wheels, size/position of the front castors, seating options (e.g. headrest, back bag,…)
as well as the user condition directly relate to the stability of the wheelchair.
Any change to one or any combination of the nine may cause the wheelchair to
increase/decrease in stability.
Seat-to-floor heights have specific positions depending on rear wheel size, rear wheel
position, front castor size/position and seat-to-floor angle.
CASTOR SIZE
CASTOR POSITION

SECTION 2—FRONT HANGERS
7
S E C T I O N 2 — F R O N T H A N G E R S
W A R N I N G
After ANY adjustments, repair or service and before use, make sure all
attaching hardware is tightened securely - otherwise injury or damage may
occur.
A 50 mm clearance between the bottom of the footplate and the ground/floor MUST
be maintained at all times.
Adjusting Footrest Height
NOTE: For this procedure, refer to FIGURE 2.1.
1. Remove calf strap, if so equipped.
2. Unscrew locking screw (5 mm Allen Key) or locking bolt (5 mm Allen key and 10 mm
Spanner).
3. Position the footrest assembly to the desired height.
NOTE: A 50 mm clearance between the bottom of the footplate and the ground/floor
MUST be maintained at all times.
4. If the distance between the bottom of footplate and the ground/floor is not 50 mm
minimum, adjust footrest tube accordingly.
5. Using the locking screw (M6) with a 5 mm Allen Key or the locking bolt with 5 mm
Allen key and 10 mm Spanner, secure the footrest tube to the footrest support.
6. Securely tighten (5 Nm).
7. If necessary, repeat STEPS 2 - 5 to adjust remaining footrest.
8. Reinstall the calf strap, if so equipped.
FIGURE 2.1 Adjusting Footrest Height
Locking
screw (M6)
Locking
Bolt (M6)
50 mm mini

SECTION 2—FRONT HANGERS
8
Replacing Heel Strap
NOTE: For this procedure, refer to FIGURE 2.2.
1. Remove the locking screw (5mm Allen Key) or locking bolt (5 mm Allen key and
10 mm Spanner) that secure the footrest tube to the footrest support.
2. Remove the lower footrest assembly.
3. Remove the mounting screw, strap pin that
secure the heel strap to the footplate.
4. Slide heel strap over footrest tube.
NOTE: When securing the heel strap to the
footrest assembly tighten the mounting screw
and strap pin until they are secure.
5. Using the mounting screw, strap pin, secure
the heel strap to the footplate.
6. Using the locking screw (M6) with a 5mm Allen key
or locking bolt with 5 mm Allen key and 10 mm Spanner,
secure the footrest tube to the footrest support.
7. Securely tighten (5Nm).
Locking screw or
locking bolt (M6)
Strap pin
Mounting screw
Heel strap
FIGURE 2.2 Replacing Heel Strap

SECTION 2—FRONT HANGERS
9
Installing Angle Adjustable Footplate
NOTE: For this procedure, refer to FIGURE 2.4.
NOTE: This procedure is for individual Angle Adjustable Footrests only.
1. Position the angle adjustable footplate on the footrest support tube at the desired
height.
2. Using the locking screw, loosely secure the angle adjustable footplate to the
footrest support tube.
NOTE: Refer to Adjusting Footrest Height paragraph.
3. Using the mounting screw, adjust to the desired angle (Tooth Plates) by rotating the
footplate and depth by sliding the footplate into the tooth plates support.
4. Using the mounting screw (M6), secure the Angle Adjustable Footplate to the
footrest tube. Securely tighten (12 Nm).
5. If necessary, repeat STEPS 1 - 4 to adjust remaining Angle Adjustable Footplate.
FIGURE 2.4 Installing Angle Adjustable Footplate
Adjusting Elevating Legrest Angle, Height and Calf
pad Height/Depth
NOTE: For this procedure, refer to FIGURE 2.5.
Adjusting the Legrest Angle
There are nine pre-set positions available for angle adjustment.
1. Loosening the knob and pull it up with one hand while supporting the leg rest with your
other hand.
2. Adjust into one of nine pre-set positions, downwards the knob into the desired position
and firmly tighten the knob.
3. If necessary, repeat STEPS 1-2 to adjust remaining elevating legrest angle.
Tooth Plates
Mounting Screw (M6)
Angle Ajustable Footplate

SECTION 2—FRONT HANGERS
1 0
Adjusting the Footplate Height
1. Unscrew locking bolt (5 mm Allen key and 10 mm Spanner).
2. Position the footrest assembly to the desired height.
NOTE: A 50 mm clearance between the bottom of the footplate and the ground/floor
MUST be maintained at all times.
3. If the distance between the bottom of footplate and the ground/floor is not 50 mm
minimum, adjust footrest tube accordingly.
4. Using the locking bolt with 5 mm Allen key and 10 mm Spanner, secure the
footrest tube to the footrest support. Securely tighten (5 Nm).
5. If necessary, repeat STEPS 2 - 4 to adjust remaining footrest.
Adjusting Calf pad Depth
4. Remove the Locking Screw B that secure the calf pad to the calf pad bracket.
5. Insert Locking Screw B through one of three calf pad bracket mounting holes.
6. Using the Locking Screw B secure the calf pad to the calf pad bracket.
7. If necessary, repeat STEPS 1 - 3 to adjust remaining calf pad assembly.
FIGURE 2.5 Adjusting Elevating Legrest Height and Calf pad Height/Depth
Calf pad
Knob
Locking Screw B
(M6)
Locking Bolt A
(M6)
50 mm mini

1 1
SECTION 3—ARMRESTS
S E C T I O N 3 — A R M R E S T S
W A R N I N G
After ANY adjustments, repair or service and BEFORE use, make sure all attaching
hardware is tightened securely - otherwise injury or damage may occur.
Removing/Installing and Adjusting Removable Armrests (n°1)
NOTE: For this procedure, refer to FIGURE 3.1.
Removing/Installing removable armrest (n°1)
NOTE: To remove the removable armrest, reverse this procedure.
1. Previously press on the locking mechanism A located at the bottom of the armrest
vertical bracket.
2. Pull /Push the armrest by the arm cushion out of the holder.
3. To adjust how easy or difficult it is to
pull/push the armrest out of the holder,
change the degree to which the 4 screws
D (M6) are tightened.
Adjusting removable armrest Height
NOTE: For this procedure, refer to FIGURE 3.1.
1. Remove the removable armrest. Refer to
Removing/Installing removable armrest
paragraph.
2. Loosen the screw B (M6) in the groove C of
the armrest tube.
3. Move the armrest upwards or downwards
until you reach the desired height, while
keeping screw B (M6) in place (at the top
edge of the holder).
4. Tighten firmly the screw B (M6).
5. Perform the setting on both sides.
6. Reinstall the removable armrest. Refer to
Removing/Installing removable armrest
paragraph.
FIGURE 3.1 Removable armrest

SECTION 3—ARMRESTS
1 2
Removing/Installing Swing Away Armrests (n° 2)
Removing/Installing Swing Away Armrest (n° 2)
NOTE: For this procedure, refer to FIGURE 3.2.
Removing Swing Away Armrest
1. Unlock existing armrest assembly by operate the push pin .
2. Swing back on the existing armrest to remove from the front arm socket.
3. Pull up on the existing armrest to remove from the rear pivot socket.
4. Repeat STEPS 1 - 3 for opposite side of wheelchair, if necessary.
Installing Swing Away Armrest
1. If necessary, remove existing armrest assembly as describe above .
2. Install new/existing armrest assembly, first into the rear pivot socket and
into the front arm socket.
3. Lock new/existing armrest assembly by operate the push pin .
Make sure that the dog point is properly engaged in its housing.
4. Repeat STEPS 1 - 3 for opposite side, if necessary.
FIGURE 3.2 Removing/Installing Swing Away Armrest
Push pin
Rear pivot
socket
Dog point

1 3
SECTION 3—ARMRESTS
Replacing Armrest Arm pad
NOTE: For this procedure, refer to FIGURE 3.3.
1. Remove the mounting screws that secure the arm pad to the armrest assembly.
2. Replace arm pad and securely tighten with the existing mounting screws (M5).
3. Repeat STEPS 1 - 2 for the opposite side if necessary.
FIGURE 3.3 Replacing Armrest Arm Pad
Armrest assembly
Mounting screw (M5)
Armpad

SECTION 4—SEAT/BACK
14
S E C T I O N 4 — S E A T / B A C K
W A R N I N G
The seat height, seat depth, back angle, seating system, size/position of the rear
wheels, size/position of the front castors, seating options (e.g. headrest, back
bag, …) as well as the user condition directly relate to the stability of the
wheelchair. Any change to one or any combination of the nine may cause the
wheelchair to decrease in stability. Refer to table on page 6.
After ANY adjustments, repair or service and BEFORE use, make sure all attaching
hardware is tightened securely - otherwise injury or damage may occur.
Removing Back-Canes
NOTE: For this procedure, refer to FIGURE 4.1.
1. Remove the mounting screw and locknut (M6) that secures the back-cane to the
back-cane bracket.
2. Repeat STEP 1 for the other back-cane.
3. Remove the back canes out of the back-cane brackets.
FIGURE 4.1 Removing Back-Canes
Removing/Installing Seat Upholstery
NOTE: For this procedure, refer to FIGURE 4.2, next page.
Remo ving Seat U pholste ry
NOTE: To install the seat upholstery, reverse this procedure.

1 5
SECTION 4—SEAT/BACK
1. Fold the wheelchair.
2. Remove the mounting screw (Torx) that secures the seat upholstery to the front and back
seat rails.
3. Remove the end caps from the front of the seat rails.
4. Slide the seat upholstery out of the seat rails.
FIGURE 4.2 Removing/Installing Seat Upholstery
Removing/Installing Standard Back Upholstery
NOTE: For this procedure, refer to FIGURE 4.3.
Removing Back Upholstery
NOTE: To Install the Back Upholstery, reverse this procedure.
1. Remove the back-canes. Refer to Removing Back-Canes paragraph.
2. Remove the mounting screw that secures the back upholstery to the back-canes.
Refer to Detail “A”.
3. Remove the back upholstery from the back-canes. Refer to Detail “B”.
FIGURE 4.3 Removing/Installing Standard Back Upholstery
Back Cane
DETAIL “A”
DET A IL “ B”
Uph
olstery

SECTION 4—SEAT/BACK
16
Adjusting the Height Adjustable Back
NOTE: For this procedure, refer to FIGURE 4.5.
1. Loosen, but DO NOT remove, the height adjustment knobs.
2. Reposition the back-canes to the desired height.
NOTE: Both back-canes should be adjusted to the same height.
NOTE: DO NOT raise push handles to maximum height when tilting the chair.
3. Tighten the height adjustment knobs.
FIGURE 4.5 Adjusting the Height Adjustable Backrest cane
. Removing/Installing different type of Backrests
NOTE: For this procedure, refer to FIGURE 4.6, next page.
Folding backrest
NOTE: To Install the Fixed/Folding backrest, reverse this procedure from STEP 3 to 1.
1. Remove the back-cane bracket. Refer to Removing Back-Cane Bracket paragraph.
2. Pull up on the seat upholstery.
3. Remove the two mounting screws and locknuts (M6) that secure the back-cane
bracket to the wheelchair frame.
4. Install the new set including the appropriate backrest upholstery
NOTE: Both back-canes should be set to the same adjustment hole.
Back
cane
Backrest
Upholstery
Height Adjustment
Knob

SECTION 4—SEAT/BACK
1 7
Removing/Installing different type of Backrests
Recliner backrest (Mechanical and Gas strut versions)
NOTE: For this procedure, refer to FIGURE 4.7.
To Install the Recliner backrest reverse this procedure from STEP 1 to 3.
1. Remove the back-cane bracket. Refer to Removing Back-Cane Bracket paragraph.
2. Pull up on the seat upholstery.
3. Remove the two mounting screws and locknuts that secure the back-cane bracket
to the wheelchair frame.
4. Install the new set including the appropriate backrest upholstery
NOTE: Both back-canes should be set to the same adjustment hole.
FIGURE 4.7 Recliner Backrests
Backrest Cane
Back-Cane
Bracket
Mounting
Screws
FIGURE 4.6 Fixed/Folding Backrest
Mounting
Screws
Back-Cane
Bracket
Backrest Cane

SECTION 4—SEAT/BACK
18
Removing/Installing/Adjusting the Back-Cane Bracket
NOTE: For this procedure, refer to FIGURE 4.8.
NOTE: To install the back-cane bracket, reverse this procedure.
4. Remove the back-canes. Refer to Removing Back-Canes paragraph.
5. Pull up on the seat upholstery.
6. Remove the two mounting screws and locknuts that secure the back-cane bracket to
the wheelchair frame.
7. Do one of the following:
•To Remove: the back-cane bracket by sliding it off the back of the wheelchair
frame.
•To Adjust: slide the back-cane bracket to one of the four adjustment holes on
the bracket.
NOTE: Both back-canes should be set to the same adjustment hole.
FIGURE 4.8 Removing/Installing/Adjusting the Back-Cane Bracket
Back-Cane
Bra
cket
Mounting
Screws
Locknuts
Adjustment
Holes
Back-Cane
Bracket
Mounting
Screws
Locknuts
Adjustment
Holes

SECTION 4—SEAT/BACK
1 9
Installing/Removing Seat Posture Belt
NOTE: For this procedure, refer to FIGURE 4.9.
1. Remove seat cushion from wheelchair, if necessary.
2. Remove the mounting screw and locknut that secures the seat posture belt half to the
back-cane bracket.
3. Repeat STEP 2 for opposite side, if necessary.
4. Do one of the following:
•To install the seat posture belt, proceed to STEP 6.
•Remove the existing seat posture belt from the wheelchair.
5. Engage the two halves of the new seat posture belt.
6. Align the mounting holes on the back-cane bracket and one end of the new seat
posture belt.
7. Secure the new seat posture belt to the wheelchair frame with one mounting screw
(M6) and washer. Tighten securely (3-4 Nm).
8. Repeat STEPS 6 and 7 for the opposite side of the seat posture belt.
9. Reinstall seat cushion onto wheelchair, if necessary.
NOTE: Seat upholstery removed for clarity.
FIGURE 4.9 Installing/Removing Seat Posture Belt
Mounting screw (M6)
Back-Cane
Bracket
Seat Posture
belt Half
Seat Posture
belt Half

SECTION 4—SEAT/BACK
20
Installing/Removing the Back brace
W A R N I N G
If a back brace is already installed, you don’t have to re-install the back-cane
inserts (for fixed backrest canes only).
After ANY adjustments, repair or service and before use, make sure all attaching
hardware is fitted and tightened securely - otherwise injury or damage may
occur.
NOTE: For this procedure, refer to FIGURE 4.10.
NOTE: To remove the back brace, reverse this procedure.
1. Remove the end caps from the back-canes.
2. Remove the handles from the back-canes (Cut the handle lengthwise thanks to a
sharp tool).
3. Install the inserts into the canes (fixed backrest canes only).
4. Secure the inserts with mounting screws (fixed backrest canes only).
5. Install the handles on the back-canes (Previously, spray a solution of neutral alcohol
inside the handle and settle it immediately on the back-cane).
6. Align the back brace ends with the handles of the back-canes.
7. Secure the back brace to the back-canes with the mounting bolts.
FIG
URE 4.1
0
Installing/Removing the Back
brace
Mounting Bolts
Handle
Back brace
Back-Canes