Invoxia NVX 620 User manual

User guide
NVX 620

2User guide NVX 620
Declaration of Conformity for the European Union
Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment.
You can read the Declaration of Conformity at the following address: www.invoxia.com/en/support.
U.S. Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interferences, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Environment
Your NVX 620 telephone has been designed and manufactured using quality materials and components which can be used and recycled.
The presence of the crossed-out wheeled bin symbol indicates that the product complies with EU Directive 2002/96/EC.
It must be disposed of through an appropriate collection and recycling structure.
Please contact your local electrical and electronic equipment waste management scheme.
Please respect your local municipal regulations and do not dispose of these products with unsorted household waste.
The correct disposal of products at the end of their working life is good for the environment and your health.
Legal
invoxia ®, ™ Experience your phone, In Vivo Acoustic ®, Smart holder ® and relatives trademarks, names and logos are the property of invoxia.
iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
Bluetooth ® is a trademark of Bluetooth SIG.
Samsung and Galaxy S are trademarks of Samsung Electronis Co., Ltd.
Android is a trademark of Google Inc.
Invoxia declares that the NVX 620 product complies with the essential requirements and other relevant provisions of the European RTTE
equipment.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.

Table of contents
3User guide NVX 620
Important information 5
• Safety guidelines 5
1 Discover your phone 6
• Box content 6
• Your invoxia phone 6
2 Setup 7
• Position 7
• Connect the base 7
• Install the handset 10
• Install your tablet 11
• Start-up 11
• Download the invoxia app
Configure your phone
1st Bluetooth connection
11
• 12
4 Use 14
3 Bluetooth 13
• Call a contact 16
• Dial 14
• End a call 16
• Answer a call 16
• Adjust the volume 17
• 13
• Multiple connection 13
• Disconnect a paired device 14
• Unpair all the connected device 14
• Mute the mic 17
• Activate and desactivate the speaker mode 17
• Place a second call 18
• Answer a second call 18
• Decline an incoming call 17
• Swap between calls 19
• Conferences 19
• Split conference calls 19
• Put an end to one or both calls 20

4User guide NVX 620
• Transfer a call 20
9 Technical data 24
• Mfi program 24
• Connectivity 24
• Codecs
Technical specifications
24
• 24
• Buttons 25
10 Warranty 27
• Warranty period 27
• Warranty coverage 27
• Exclusion 27
• Procedure 27
• Contact 27
8 Custom settings 23
7 Music 22
• Customize your ringtones 23
• SIP voicemails 23
• invoxia app settings 23
6 List of recent calls 21
• Display your recent calls 21
• Redial a number from Recents 22
• Add a number from your recent list 22
• Delete your call history 22
• Browse your recent call list 22
5 Contact list 21
• Display and call a contact 21
• Add a new contact / Edit a contact 21
• Directory access during a call 21
• Put a call on hold 20
• Missed calls 20

5User guide NVX 620
Important information
Safety Guidelines
Required Power Supply
This phone is powered by PoE (Power over Ethernet) through a compatible network, or through
a mains AC 100-240V supply. In the latter case, the telephone cannot operate without the power
supply (e.g. during a blackout).
Warning
• Do not open the base, handset or charger.
• Please ensure that no liquid comes into contact with the product. Do not expose the device
to excessive smoke, dust, mechanical vibration or shock.
• Only use the cables, adapters and batteries supplied.
• Place the unit near an accessible electrical outlet.
• Remove the handset from your ear when speaker mode is activated.
• Do not expose the device to excessive heat, e.g. to direct sunlight or near heating
equipment.
• Do not use in areas where there are risks of explosion.
Operating and storage temperature
Use the device in a room where the temperature is always between 0 and 40ºC (32 to 104ºF).

6User guide NVX 620
Box Contents
1 Discover your phone
Your invoxia phone
Lightning, 30 pin and
micro-USB cable adapters
micro-USB adapters
micro-USB cables
AC adapter
Handset Tablet standNVX 620 base Lightning, 30 pin and
Lightning, 30 pin and
Smart holder Ethernet cable
Designed and produced by invoxia, Paris
Adjust volume.
Receive and End a call.
Bluetooth pairing.
Voicemail
Secret

Place your phone near your network socket (and near your mains supply socket if you are using a
mains power adapter).
7
User guide NVX 620
1. Insert the cable suitable to your smartphone into the matching cable adapter.
2. Place it then in the special pocket of the receptacle.
2 Setup
Positioning
Connecting the base
cumbersome objects) within a range of 20cm.
Once installed, to benefit from the best sound quality avoid placing any obstacles (walls or
This phone is powered by PoE (Power over Ethernet) on a compatible network, or through a mains
AC 100-240V power supply.
Mind the cable adapter way of insertion in its dedicated hole.

8
User guide NVX 620
3. Slide the cord into place through the interstices under the base.
4. Plug the USB connector to the left USB port at the rear of the device.
5. Insert the suitable adapter to your smartphone, or none if you use a case and your device
doesn’t fit. To connect a different model, please repeat steps 1 to 5.

9
User guide NVX 620
6. Install the tablet holder if needed.
7. If you are using the mains supply, plug the mains power adapter into the back of the base and
into a wall mount socket.
8. Plug one end of the Ethernet cable into the LAN connector at the back of the base and into your
network telephone socket (PC port is to connect to your computer to provide Internet).

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User guide NVX 620
Installing the handset
place through the interstices under the base.
1. Plug the cord of the handset into the right USB port at the back of the base. Slide the cord into
3. Press the On / Off button at the back of the base.
2. Place the Smart Holder and the handset on the top of the base.

Installing your tablet
Start-up
Downloading the invoxia application
2. Start the application.
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User guide NVX 620
The volume button enlightens during all the start-up, it switches off when the setup is completed.
On the handset screen, the icons and are shown alternatively, it means no SIP
line is configured and the time hasn’t been detected yet.
To configure your line, download the invoxia app and follow the configuration instructions,
these steps are detailed below.
The time will be detected at your smartphone or tablet first connection and will be displayed
on the NVX 620 screen.
Note: To remove the tablet holder, or to attach it at a later date, simply unplug the power adapter,
Ethernet cables and handset, then plug them all back in once the stand has been attached or removed.
To charge your tablet: Insert the tablet USB cable in the tablet holder dedicated hole. Connect it to
one of the USB ports at the back of the base and to your tablet.
1. Go to the App Store or Google Play Store on your smartphone or tablet and download the
invoxia app (Free).

Configure your phone
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User guide NVX 620
1. Dock your smartphone or USB connect your tablet.
For iOS devices with activated Bluetooth, this triggers an automatic Bluetooth pairing.
settings (SIP unsername, password, domain...).
2. Follow the instructions to configure your invoxia phone for use based on your network provider’s
a. The first step of the set-up wizard is about informing you on your product new features and
updates availability.
Let us your e-mail address to be informed on the future evolutions of your product.
b. The following step allow you to configure your SIP account.
Gather all the parameters of your line. Choose your carrier on the list or “Other Sip Provider” at
the list bottom if you don’t find it. Enter the different fields necessary to your line and tap Sign-In.
3. The set-up is complete. Your NVX 620 handset screen shows alternatively the time and your
phone number.
On the app, the icon shows your line is configured and functionnal. If the SIP line isn’t
connected the icon is displayed. Swipe the time from your finger to the right and tap your
phone number to access your SIP account details quickly.

3 Bluetooth
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User guide NVX 620
During the following connections between your smartphone or tablet and the invoxia base, make
sure your smartphone or tablet is unlocked so that the invoxia app can be launched automatically
(whether placed on the dock or connected via Bluetooth).*
Dock or connect via USB your iPhone/iPod/iPad. The Bluetooth connection is then automatic!
For iOS and Android devices, long push the volume button until you hear a sound signal.
Bluetooth 1st connection
A «Pairing mode: waiting for connection» message allows you to pair your NVX 620 in your device
Bluetooth menu. A final sound confirms the pairing. The icon is displayed on the upper right
With iOS 6 and later versions, be sure your Bluetooth is actived first.
corner of the NVX 620 handset screen.
A final sound confirms the pairing.
Long push the volume button until you hear a sound signal. A «Pairing mode: waiting for
Multiple connections: Pairing a new device / Reconnect a device
device is the controlling device.
Connecting a previously paired device is easy from its Bluetooth menu. The last connected
connection» message allows you to pair your NVX 620 in your device Bluetooth menu.
With iOS 6 and later versions, be sure your Bluetooth is actived first.

14User guide NVX 620
4 Use
Disconnect a paired device
Long push the volume button until hearing a double-sound signal. The last connected device is
In your invoxia app, go to Settings > Bluetooth, you can tap «Unpair». The Bluetooth icon
disappears from your screen.
Unpair all the connected devices
Long push the volume button until hearing a three-sound signal. A «Clearing all subscriptions»
signal confirms the disconnection. The Bluetooth icon disappears from your screen.
message confirms it.
Also forget the NVX 620 from your device Bluetooth menu in order to complete future pairings.
The Bluetooth icon disappears from your screen.
then disconnected and auto-connection is stopped. A «Disconnecting» message and sound
Dialing with the app keypad you’ll have the choice to launch the call through your SIP line or through
your mobile line by keeping Call pushed for a short time. On the other hand, while you dial using the
NVX 620 handset keypad, the call is automatically launched through your SIP line.
Dial your numbers from:
- the Keypad tab on your invoxia app and tap Call.
- the NVX 620 keypad. Use or press the volume button to launch the call in speaker mode.
The invoxia app is an intuitive configuration and user interface built around your Home screen,
Recents, Contacts, and Keypad.
KeypadHome Recents Contacts
Dial

15User guide NVX 620
When you dial on the invoxia app, the icon is used to delete the last digits entered.
When you dial from the device handset, this feature is accessible with a press on one of the buttons
and by selecting under icon appearing on the screen.
A push on the button cancel your entry, the screen returns displaying the time.
Any number dialed is automatically called if no new action is entered within 5 seconds.
Once the call is launched, you can see the icons or displayed before the dialed number on
the NVX 620 screen (respectively for a SIP or mobile outgoing call).
On the app, when you’re in a SIP call, the app shows access to your advanced features.
For a mobile call, the call is directly transfered on your Phone app.

16User guide NVX 620
Answer a call
End a call
There are several ways to end a call:
1. By pressing the End button on your smartphone / tablet.
2. By replacing the handset on the base.
3. In speaker mode, by pressing the volume button.
4. By selecting the button from the handset keypad.
Call a contact
In the invoxia app, select your contact from Contacts . Select the contact number and choose
Call to start the call through SIP. Choose Call using cellular to call through your mobile line. The call is
in speaker mode until your pick-up the handset.
When you receive an incoming call, the icon (for a SIP call) or (for a mobile call) blinks on the
NVX 620 handset screen. The icon is followed by the number or name of the callee.
There are several ways for answering incoming calls:
1. By tapping the Answer button on your smartphone or tablet.
2. From the base, press the volume button. The incoming call is then received in speaker
mode.
3. Pick up the handset from its base or press if the handset was already off-hook when
receiving the call.
4. With a Bluetooth headset or Bluetooth headphones.

17User guide NVX 620
The call will be directly sent to the voicemail.
Activate and deactivatie the speakers
The speaker icon enlightens
when active.
To accept a call in speaker mode or to switch to speaker mode during a call, press the volume
Adjust the volume
Turn the volume button to regulate the volume coming from the speakers or the handset.
Mute the mic
button on the base.
To desactivate the speakers, pick-up the handset.
N.B.: In a speaker mode call
- when the handset is still picked-up, pushing the volume button will toogle between handset and
speaker mode.
- when the handset is on the smart holder, pushing the volume button will hang up the call.
Decline an incoming call
From the NVX 620 handset already off-hook when receiving the call, select .
From the app, choose Decline.
To switch to secrecy mode, simply press the button on the base ; this will prevent the
person on the active call from hearing you.
On the NVX 620, a blue LED lights up when the mic is muted.
On the invoxia app, the icon is enlightened when active.
To reactivate it, press the same button, and the LED switches off.

From the device keypad you can access the same features by:
- selecting to answer the second call and put the first on hold or by selecting one of the buttons
and again under the icon .
- selecting to end the first call. The phone will automatically ring again after hang up, you can
answer with to take this second call.
- selecting and again under the icon to ignore the second incoming call. It’ll be
directed to the voicemail.
18
Place a second call
For Apple and Android, during a call, press to dial a new phone number or access your
Contacts from the invoxia app.
The first call is put on hold.
Answer a second call
A sound signal indicates a second incoming call.
On the NVX 620 handset screen you can see a second number displayed below the ongoing call.
The blinking icon shows the second incoming call. The non blinking icon is for the active call.
From the invoxia app you can:
- Choose Hold call + Answer. The first call is put on hold.
- Choose End call+ Answer to put an end to the first call and answer the second.
- Ignore this second call and choose not to answer it. The call will be directed to the voicemail.
User guide NVX 620

19User guide NVX 620
Conferences
The other call is put on hold.
Swap between calls
To swap between two calls, press the Swap tab from the app or select and
again under the icon. The other call is automatically put on hold.
This service depends on your carrier and phone plan. Additionnal charges may apply, please contact your
carrier.
You may choose to create a conference between several calls by pressing Merge from the
app or by selecting and again under the icon .
Split conference calls
To split a conference call into two different calls, please choose:
- from the invoxia app : and Private on the call you want to take.
- from the NVX 620 handset keypad: select and under the icon to split the
conference in two. The call on top of the screen will be taken.
mode for your conferences.
By pressing the volume button on the device you’ll benefit from the invoxia sound in speaker

20User guide NVX 620
Transfer a call
Put an end to one or both calls
To transfer a call, press the Transfer tab and dial the number to which you wish to send
the call to. Press Call. You can announce a transfer (inform the person to transfer the call to before
transfering) or not (then it’s a blind transfer).
You may also select Contacts and the person you wish to join in the list.
Put a call on hold
To put a call on hold, you can interact from the invoxia app and the key .
The icon is enlightened when active. To take the call again, press it again.
You can also interact from the NVX 620 keypad by selecting and under the icon .
To take the call back, follow the same actions to press .
Put a call on hold On hold Unhold a call
Missed calls
You can access all your missed calls from the Recents tab on the invoxia app.
Your missed calls appear in red.
On the NVX 620 screen you can also see the icon when you have a missed call, a number
also appear to mention the number of missed calls.
From the invoxia app, you can:
- select End to put an end to both calls in a conference.
- select and to put an end to the selected call.
- split the calls and put an end to the ongoing call.
From the NVX 620 you can:
- select the button to put an end to both calls in a conference.
- split the calls and select the button to put an end to the ongoing call.