WELLTECH WellPhone-305 Instruction Manual

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SIP SIP-Phone Administration Guide
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CHAPTER 1 OVERVIEW OF THE SIP-PHONE .................................................................5
1. HARDWARE OVERVIEW....................................................................................................6
1.Front View and Keypad function................................................................................6
2.Back View................................................................................................................12
3.Specification of connector........................................................................................12
2. SOFTWARE FEATURES AND SPECIFICATION .....................................................................13
3. PHYSICAL SPECIFICATION &ENVIRONMENT .....................................................................14
CHAPTER 2 CONFIGURING THE SIP-PHONE THROUGH LCD PHONE MENU...........15
2.1 INITIALIZE SIP-PHONE.................................................................................................15
2.2 LCD DISPLAY .............................................................................................................17
2.2.1 Standby Mode....................................................................................................17
2.2.2.1 Proxy Mode...............................................................................................17
2.2.2.2 Peer-to-Peer Mode...................................................................................17
2.2.2 Dialing Mode......................................................................................................17
2.2.3 Incoming Call.....................................................................................................17
2.2.4 In Communication..............................................................................................17
2.2.5 Mute In Communication.....................................................................................17
2.2.6 Hold In Communication .....................................................................................17
2.2.7 Transfer In Communication................................................................................18
2.2.8 Conference In Communication ..........................................................................18
2.2.9 Speed Dial.........................................................................................................18
2.2.10 Redial ..............................................................................................................18
2.2.11 Press 5 DL buttons to dial out..........................................................................18
2.3 LCD MENU CONFIGURATION........................................................................................18
2.3.1 Call List..............................................................................................................19
2.3.2 Phone Book.......................................................................................................20
2.3.2.1 List............................................................................................................20
2.3.2.2 Edit/Delete................................................................................................20
2.3.2.3 New ..........................................................................................................21
2.3.3 Ringer Setting....................................................................................................22
2.3.4 Forward Type.....................................................................................................22
2.3.4.1 Busy Forward..............................................................................................22
(1) Activate ..........................................................................................................22
(2) Deactivate......................................................................................................22
2.3.4.2 No Response ..............................................................................................22

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(1) Activate ..........................................................................................................23
(2) Deactivate......................................................................................................23
2.3.4.3 Unconditional ..............................................................................................23
(1) Activate ..........................................................................................................23
(2) Deactivate......................................................................................................23
2.3.5 Do Not Disturb...................................................................................................24
2.3.6 Network .............................................................................................................24
2.3.6.1 Information..................................................................................................24
2.3.6.2 Network Mode.............................................................................................25
2.3.6.3 IP address...................................................................................................25
2.3.6.4 Subnet Mask:..............................................................................................25
2.3.6.5 Default Gateway..........................................................................................25
2.3.6.6 Domain Name Server..................................................................................25
2.3.6.7 PPPoE Configuration ..................................................................................25
2.3.6.8 SNTP Configuration ....................................................................................26
2.3.6.9 Behind IP-Sharing.......................................................................................27
2.3.6.10 STUN Configuration..................................................................................27
2.3.7 Advanced Settings (protected by password)......................................................28
2.3.7.1 SIP Settings ................................................................................................28
2.3.7.1.1 Line1/2/3/4/5 Settings...........................................................................28
(1) Connect Mode............................................................................................29
(2) Registration Account...................................................................................30
2.3.7.2 Firmware Update.........................................................................................31
(1) Download method.....................................................................................31
(2) TFTP/FTP Sever.......................................................................................31
(3) File Name .................................................................................................31
(4) FTP Account .............................................................................................32
(5) Start to Upgrade........................................................................................32
(6) Version Information...................................................................................32
2.3.7.3 VLAN Settings:............................................................................................32
(1) VLAN Mode ..............................................................................................32
(2) WAN Port VLAN ID...................................................................................32
(3) LAN Port VLAN ID....................................................................................33
(4) WAN Port Priority......................................................................................33
(5) LAN Port Priority.......................................................................................33
(6) Drop LAN Port Tag....................................................................................33
2.3.7.4 LCD Menu Password ..................................................................................34
2.3.8 Reboot...............................................................................................................34

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CHAPTER 3 CONFIGURING THE SIP-PHONE THROUGH WEB PAGES......................35
STEP 1. BROWSE THE IPADDRESS PREDEFINED VIA KEYPAD................................................36
STEP 2. INPUT THE LOGIN NAME AND PASSWORD .................................................................37
STEP 3. ENTER THE WEB INTERFACE MAIN SCREEN..............................................................38
STEP 4. START TO CONFIGURE...........................................................................................38
1. Installation Wizard ..................................................................................................39
2. Advanced Configuration..........................................................................................44
(A) Network Configuration..................................................................................44
(B) SIP Configuration .........................................................................................52
(C) System Configuration...................................................................................54
(D) Number Configuration ..................................................................................55
(E) Media Configuration .....................................................................................58
(F) Device Management ....................................................................................62
3. System Status.........................................................................................................66
CHAPTER 4 CONFIGURING THROUGH TELNET COMMAND LINES...........................70
1. [HELP]COMMAND ..........................................................................................................71
2. [QUIT]COMMAND...........................................................................................................71
3. [IFADDR].......................................................................................................................71
4. [SIP]COMMAND.............................................................................................................74
5. [PBOOK]COMMAND........................................................................................................76
7. [SYSCONF]COMMAND....................................................................................................77
8. [VOICE]COMMAND.........................................................................................................78
9. [DDNS]COMMAND..........................................................................................................79
10. [DIGIT]COMMAND........................................................................................................81
11. [PT]COMMAND ............................................................................................................81
12. [TOS]COMMAND..........................................................................................................82
13. [VLAN]COMMAND ........................................................................................................84
14. [TIME]COMMAND.........................................................................................................85
15. [PING]COMMAND.........................................................................................................85
16. [ROM]COMMAND.........................................................................................................85
17. [PASSWD]COMMAND....................................................................................................86
18. [FLASH]COMMAND.......................................................................................................87
19. [COMMIT]COMMAND ....................................................................................................87
20. [REBOOT]COMMAND....................................................................................................87
21. [DEBUG]COMMAND......................................................................................................88

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Reversion History
Version Date Software Version Description
305_SIP_1.0 2005/04 First version.
305_SIP_1.1 2005/07 Modify multi-line
configuration.
305_SIP_1.2 2005/7/12 Remove Blind transfer
button and modify transfer
scenario.
305_SIP_1.3 2005/7/13 Modify Command line and
web interface according to
meeting conclusion of
product unification.
305_SIP_1.4 2005/8/26 Modify sip command
display, headset and LAN
connector, and power
supply.

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Chapter 1 Overview of the SIP-Phone
SIP-Phone is a full-featured IP-based telephone set via Ethernet base communication. Over
the office LAN connection, it provides IP-PBX solution such as station-to-station call, IP call
and local PSTN/PBX Extension call via PSTN Gateway.
SIP-Phone provides two 10/100BaseT switch/hub RJ-45 ports allow connecting to office
LAN and PC simultaneously. It is compatible with ADSL or Cable Modem provided by ITSP,
ISP or Carrier Company to provide VoIP services to residential and SOHO application.
It provides internal high-quality speakerphone, programmable keys and feature buttons.
SIP-Phone also embedded with a dot matrix of two lines 24 characters LCD, which can
display date and time, calling party name, calling party number, and digits dialed and etc.

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1. Hardware Overview
1.Front View and Keypad function
♦LCD: 2 l s, 2 atrix display.
♦C: Jump out current LCD menu to upper level.
♦Í: Mov o p
♦Î: Mov o n
♦OK: Press OK to confirm the modification.
♦ulti-line indicator Button 1– 5: Button 1-5 is multi-line indicator, user can press line
ialing out from which line. If user doesn’t select line number, line 1 will
be automatically light on. When has incoming call or being on hold, line indicator will be
flashing, user can pick up the call by pressing line button.
♦SPEED : User press DL button after off-hook to do speed dial
according to phone book data from 1-5.
ine 4 character Dot M
e t revious/left and clear input data.
e t ext /right.
M
button to select d
Dial Button 5– 10

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♦Number 1 –10, * and #: The function is the same as the general phone set.
Corresponding list of keypad and symbol:
(1) Character mode:
1 “1”
2 “a” ; “ b” ; “c” ; “2”
3 “d” ; “e” ; “f” ; “3”
4 “g” ; “h” ; “i” ; “4”
5 “j” ; “k” ; “l” ; “5”
6 “m” ; “n” ; “o” ; “6”
7 “p” ; “q” ; “r” ; “s” ; “7”
8 “t” ; “u” ; “v” ; “8”
9 “w” ; “x” ; “y” ; “z” ; “9”
* “.” ; “@” ; “_” ; ”-“ ; “,” ; “!” ; “?” ; “’” ; “+” ; “$” ; “*”
0 “Space” ; “0”
# “#”
(2) Digit mode:
1 “1”
2 “2”
3 “3”
4 “4”
5 “5”
6 “6”
7 “7”
8 “8”
9 “9”
* “.”
0 “0”
#
♦ear from user in communication.
♦: If user wants to use headset instead of headset, after plug headset into
headset jack, then press HEADSET
♦HOLD: old tone.
t
ex number can dial out
MUTE
HEADSE
: Mute the voice of MIC and let others can’t h
Tbutton, voice will be switched to headset.
To hold a call, after press HOLD button, both sides will hear h
♦SPEED(A/1):
To do Speed dial according to phone book index. User has to set phone book firs
before using speed dial. Press SPEED button then ind

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number/ address according to phone book data.
Switch input mode between character mode or digit mode, e.g., when user wants
itch input mode as digit mode;

to input phone number can press SPEED to sw
when user wants to input name can also press SPEED to switch input mode as
character mode.
AN(A/a)
Blind Transfer: Transfer a call to the third site after communication. When A
♦TR
1. and B
re in communication, A wants to transfer this call to C, Acan press TRAN button,
a
now B will hear hold tone, and A will hear dial tone, then A can press phone number
of C and hangs up, and after C picks up, B and C can be connected.
Consulting Transfer: When A and B are in communication, A wants to transfer
call to C, A can press TRAN button, now B will hear ho
2. this
ld tone, and A will hear dial
tone, then A can press phone number of C, after C pick,A and C and communicate,
C can be connected.
finally A hangs up, B and
Note:
A cannot press phone number of C before hearing dial tone.
3. ressing TRAN before
A/a: Change characters to be capital or lowercase: when p
press letters can switch input type of letters.
tone →Ahear dial
Transfer Scenario in different circumstance:
1. Normal Mode:
Ain Communication with B →Apress TRAN →B hear hold
tone →A press Number of C (If press # at the end of number, A will dial out
on with B →Apress TRAN →B hear hold tone →Ahear dial
immediately, or A will wait for inter digit timed out to dial out) →C rings →C
picks up →A talk with C →A hangs up →B in communication with C
Ain Communicati
tone →A press Number of C (If press # at the end of number, A will dial out
ill wait for inter digit timed out to dial out) →A hangs →C
hold tone →Ahear dial
immediately, or A w
rings →C picks up →B in communication with C
2. C reject to accept:
Ain Communication with B →Apress TRAN →B hear
tone →A press Number of C (If press # at the end of number, A will dial out

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git timed out to dial out) →C rings →Cimmediately, or A will wait for inter di
picks up →A talk with C →C reject to talk with B →A press TRAN again, C
will be disconnected →A retrieve communication with B
3. C is busy:
Ain Communication with B →Apress TRAN →B hear hold tone →Ahear dial
tone →A press Number of C (If press # at the end of number, A will dial out
immediately, or A will wait for inter digit timed out) →C is busy, A hear busy tone
→A press TRAN again →A retrieve communication with B
Ain Communication with B →Apress TRAN →B hear hold tone →Ahear dial
tone →A press Number of C (If press # at the end of number, A will dial out
mediately, or A will wait for inter digit timed out) →A hangs up →C is busy, B
hear busy tone
ation with B →Apress TRAN →B hear hold tone →Ahear dial
im
4. C no answer:
Ain Communic
tone →A press Number of C (If press # at the end of number, A will dial out
C doesn’t answer the call→
→A retrieve communication with B
immediately, or A will wait for inter digit timed out) →
A press Tran again
5. B hangs up before A dial out:
A in Communication with B →A press TRAN →B hear hold tone →B hangs
up →A hear busy tone, call is disconnected
6. B hangs up after A dial out:
B →Apress TRAN →B hear hold tone →Ahear dial
Ain Communication with
tone →A press Number of C (If press # at the end of number, A will dial ou
immediately, or A will wait for inter digit timed out) →B hangs up →A hea
tone, call is disconnected →C stop ringing
7. A quit transfer:
Ain Communication with B →Apress TRAN →B hear hold to
t
r busy
ne →Ahear dial
tone →A press TRAN again →A retrieve communication with B
♦CO
Us ce via
Se
NF (Conference):
er can have 3-way conference (Local Support) or more than 3-way conferen
rver support.

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ferent circumstance:
. Normal Mode:
n with B →A press CONF →B hear hold tone →A
Conference Scenario in dif
1
A in Communicatio
hear dial tone →A press Number of C (If press # at the end of number, A
will dial out immediately, or A will wait for inter digit timed out to dial out)
→C rings →C picks up →A talk with C →Apress CONF again →A
B C is in conference
2. C reject to accept: ss CONF →B hear hold tone →A
A in Communication with B →A pre
hear dial tone →A press Number of C (If press # at the end of number, A
will dial out immediately, or A will wait for inter digit timed out to dial out)
C rings →C picks up →A talk with C →C reject to join conference
disconnected →A retrieve
→
→A press CONF again, C will be
communication with B
3. C is busy:
A in Communication with B →A press CONF →B hear hold tone →A
hear dial tone →A press Number of C (If press # at the end of number, A
A will wait for inter digit timed out) →C iswill dial out immediately, or
busy, A hear buys tone →A press CONF again →A retrieve
communication with B
4. C no answer: s CONF →B hear hold tone →A
A in Communication with B →A pres
hear dial tone →A press Number of C (If press # at the end of number, A
will dial out immediately, or A will wait for inter digit timed out) →C
doesn’t answer the call→A press CONF again →A retrieve
communication with B
5. B hangs up before A dial out:
A in Communication with B →A press CONF →B hear hold tone →B
hangs up →A hear busy tone, call is disconnected
6. B hangs up after A dial out:
A in Communication with B →A press CONF →B hear hold tone →A
hear dial tone →A press Number of C (If press # at the end of number, A

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out) →B hangs
7. A quit Conference:
A in Communication with B →A press CONF →B hear hold tone →A
will dial out immediately, or A will wait for inter digit timed
up →A hear busy tone, call is disconnected →C stop ringing
hear dial tone →A press CONF again →
A
retrieve communication with
B
8. A hangs up before C picks up:
A in Communication with B →A press CONF →B hear hold tone →A
hear dial tone →A press Number of C (If press # at the end of number, A
will dial out immediately, or A will wait for inter digit timed out) →A hangs
up →B still on hold →A rings →A picks up to retrieve call with B
♦REDIAL: Redial the last outgoing call.
♦VM and its indicated LED light: When having missed incoming calls, the MESSAGE
LED will be flashing. User can check the information of missed calls by pressing the
MESSAGE button.
♦+ And -: Adjust the voice volume heard of communication.
♦SPEAKER: Hand free mode. User can dial and talk without picking up handset.

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2.Back View
♦DC 9V: DC 9V power input outlet
♦LAN:
RJ-45 connector, connected directly to the Hub through the straight CAT-5 cable.
PoE 802.3af compliant. (For Special version only)
♦PC: RJ-45 connector, connected directly to the PC through the straight CAT-5 cable
♦Headset: headset jack to connect with headset. Headset connector is RJ-11, please
contact with your distributor
3.Specification of connector
1. Ethernet Port：
Ethernet port is for connecting SIP-Phone to network, transmit rate supports 10/100
Base-T.
2. PoE Specification:

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2. Software Features and Specification
Application:
zISP/ITSP (Internet Telephony Service Provider)
zIP-PBX with office telephony services
zMulti-nation enterprise communication
zSOHO Telephony
Calling Features
zCall Hold
zCall Transfer
zCall Forward
zCall Waiting
zCall Conference
z10 sets last number Redial
zFive configurable speed dials
z5 Multi-lines
Network Supported
zFixed IP
zDynamic Host Configuration Protocol (DHCP)
zPPPoE connection (When PPPoE disconnect, SIP-Phone can automatically
re-connect)
zBehind NAT IP Sharing Device
zSupport QOS by setting DSCP (Differentiated Service Code Point) parameters of VoIP
packet
zSupport 802.1p1q (VLAN)
Audio Features
zG.711 a/µ-Law, G.723.1, G.729, G.729b
zVAD, CNG
zG.165/G.168 compliant echo cancellation
zProgrammable Dynamic Jitter Buffer
zBad Frame Interpolation
zGain/Attenuation Settings

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Provisioning and Configuration
zSIP (RFC3261) compliance
zLCD configuration password protection
zProvide Proxy Mode or Peer-to-Peer Mode (Non Proxy Server needed) selection
zRing tone, Speaker and Handset volume adjustable
zSupport DNS server inquiry
Management Features:
zSoftware Upgrade: TFTP/FTP download
zThree easy ways for system configuration
-LCD Front Panel
-Web Browser
-TELNET
Certification
zCE, FCC
3. Physical specification & Environment
Dimension:
z215mm(W) x 71mm(H) x 198mm(D)
Weight:
z834 g
Power Supply:
zDC 9V output adaptor, AC 120Vac input
Operation Environment:
zHumidity: 10 to 90 % (Non-condensing)
zOperational Temperature: 0 to +40 °C
Storage Environment:
zHumidity: 10 to 90 % (Non-condensing)
zStorage Temperature: -10 to +50 °C

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Chapter 2 Configuring the SIP-Phone through LCD Phone menu
Note:
1. After any configuration is made for the SIP-Phone, user has to do Reboot in the
selection 7 “Reboot”.
2. We suggest user to set IP address via LCD menu 5→2.3.4.5 first, then go to
chapter 3 to do other detail configurations via web browser.
2.1 Initialize SIP-Phone
2.1.1 When power on the SIP-Phone, the LCD screen shows as below. Now SIP-Phone
is initializing.
S y s t e m I n i t i a l i z i n g . . .
2.1.2 SIP-Phone will show initialize procedures on LCD according to booting
sequence.
2.1.2.1 DHCP Mode:
D H C P S e a r c h i n g . . .
2.1.2.2 PPPoE Mode:
P P P o E C o n n e c t i n g. . . .
2.1.2.3 Provision Server:
P r o v i s i o n S e r v e r
C o n n e c t i n g . . .
2.1.2.4 Proxy Mode:
P r o x y R e g i s t e r i n g . . .

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2.1.3 Then SIP-Phone get into standby mode:
SIP-PHONE
P R O X Y 1 0 : 1 0 : 1 0 A M
The main LCD screen would be shown as similar as above. “PROXY” means the
SIP-Phone is in Proxy Mode, and when SIP-Phone is connected to SNTP server, on
LCD will show current time captured from SNTP server.
2.1.4 When SIP-Phone is under peer-to-peer mode, on LCD will show “P2P” instead of
“PROXY”.
SIP-PHONE
P 2 P 1 0 : 1 0 : 1 0 A M
2.1.5 If SIP-Phone fail to register to Proxy, on LCD will display as below:
SIP-PHONE
R e g i s t r a t i o n F a i l e d ! !
2.1.6 If SIP-Phone doesn’t connect Ethernet cable, on LCD will display as below:
SIP-PHONE
P l e a s e c h e c k n e t w o r k ! !
2.1.7 Press Íor Îto enter configuration mode then press OK button to enter sub
menus; press Ccan jump out current menu to previous level.
1. Call List
2. Forward Type
3. Phone Book
4. Ringer Volume
5. Network
6. Advanced Settings (protected by password)
7. Reboot

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2.2 LCD Display
2.2.1 Standby Mode
2.2.2.1 Proxy Mode
SIP-PHONE
Proxy 10:10:10 AM
2.2.2.2 Peer-to-Peer Mode
SIP-PHONE
P 2 P 1 0 : 1 0 : 1 0 A M
2.2.2 Dialing Mode
If numbers been input are longer than length of LCD, number will display at the second
line and cover “Dial” characters. If numbers been input are longer than the second lines,
LCD screen will page down.
8 8 8
DIAL
2.2.3 Incoming Call
If Name or number is longer than LCD length, display will end with “…”.
R y a n
0 7 0 0 0 0 1 0 0
2.2.4 In Communication
Display Name when name is available, display number when name is not available.
If Name or number is longer than LCD length, display will end with “…”.
J e r o m y
0 0 : 0 0 : 0 1
2.2.5 Mute In Communication
If Name or number is longer than LCD length, display will end with “…”.
J e r o m y
M U T E 0 0 : 0 0 : 5 0
2.2.6 Hold In Communication
If Name or number is longer than LCD length, display will end with “…”.
J e r o m y
H O L D 0 0 : 0 0 : 5 0

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2.2.7 Transfer In Communication
When number is longer than LCD length, number will slide to left.
E n t e r T r a n s f e r N u m b e r :
2.2.8 Conference In Communication
When number is longer than LCD length, number will slide to left.
E n t e r C o n f e r e n c e N u m b e r :
2.2.9 Speed Dial
S P E E D
2.2.10 Redial
If number is longer than LCD length, display will end with “…”.
8 8 8
2.2.11 Press 5 DL buttons to dial out
If number is longer than LCD length, display will end with “…”.
8 8 8
2.3 LCD Menu Configuration
User can set the following configurations by LCD keypad.
Note:
1. Press TRAN before input data can switch characters to be capital or lowercase.
2. Press TRAN before input data can switch input mode as character mode or digit
mode; for example, user wants to enter IP address, after pressing TRAN can enter
digits directly.
3. When user is inputting data, press Cwill jump out current menu to upper level, press
Íwill clear previous data.

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PressÍor Îcan enter LCD menu list as below:
> 1 . C a l l L i s t
2 . P h o n e B o o k
3 . R i n g e r S e t t i n g s
4 . F o r w a r d T y p e
5 . D o N o t D i s t u r b
6 . N e t w o r k
7 . A d v a n c e d S e t t i n g s
8 . R e b o o t
If there is no data in some LCD list Menu, on LCD will display as below:
N o R e c o r d ! !
After input any data, press OK will show screen as below:
S a v i n g D a t a . . .
2.3.1 Call List
If there is an unanswered IP call, it will be kept in message box. MESSAGE LED will
be flashing until user press MESSAGE to check miss call and re-press MESSAGE
to return to main screen.
Enter Call List menu will see items below, user can press Íor Îto move up or
down.
> 1 . M i s s e d C a l l s
2 . R e c e i v e d C a l l s
3 . D i a l e d N u m b e r s
2.3.1.1 Missed Calls：to see all missed calls in message box.
> 1 . 8 2 3 4 5 8 7 8 0 6 / 0 1 2 0 : 1 0
2 . 6 7 5 4 3 2 1 5 0 6 / 0 1 1 8 : 2 5
2.3.1.2 Received Calls：to see all received calls in message box.