iStorage cloudAshur User manual

Quick Start Guide
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Quick Start Guide
Thank you for purchasing your iStorage cloudAshur
cloud encryption module (cloudAshur).
This document will guide you through the steps to
set up and start using your new cloudAshur.
Basic steps
The basic steps required to set up and start using
your cloudAshur are:
1. Configure an Admin PIN for the cloudAshur.
2. Register the cloudAshur for use.
3. Connect a cloud or local folder to the cloudAshur
client app. These folders will be used to store
encrypted files.
4. Start encrypting files on your computer or in
the cloud.
These steps are described in order below.

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Before starting:
»Make sure that your cloudAshur is fully
charged. You may need to insert the
cloudAshur into a powered USB port for 20-
30 minutes to charge.
»Switch your computer on and log in.
Please note: your computer must have a
USB port to use the cloudAshur.
»Download and install the cloudAshur Client
App onto your computer. You can download
the cloudAshur Client App for Windows or
macOS from the following link:
https://istorage-uk.com/software-and-updates
»If you want to encrypt data on a cloud storage
account, make sure that the relevant cloud
storage desktop app is installed on your local
computer. For help in finding the relevant
cloud storage desktop app, go to:
https://istorage-uk.com/desktop-apps
»If you want to encrypt data on a network
drive, make sure that the network drive is
mapped and ready to access.

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1Configure an Admin PIN
The Admin PIN is a 7-15 digit PIN number that is
used to unlock your cloudAshur.
Your cloudAshur ships with the following default
Admin PIN: 11223344.
Take the following steps to configure a new
Admin PIN on your cloudAshur:
1. Press and hold for one second.
The LED indicators flash and the lock indicator
(RED LED) is lit.
2. Press once.
The unlock indicator (GREEN LED) and admin
indicator (BLUE LED) simultaneously start blinking.
3. Use the keypad to enter the default Admin PIN
(11223344) and press once.
The GREEN and BLUE LEDs will start blinking
rapidly.
If the correct PIN is entered, the BLUE LED will stop
blinking and the GREEN LED will start blinking to
indicate that the cloudAshur is unlocked.
Please note: Once unlocked, the cloudAshur
will automatically lock if no action is taken for
approximately 30 seconds. The RED LED is lit to
indicate that the cloudAshur has locked.
4. Press 3 times in quick succession.
The BLUE LED is lit to indicate that the
cloudAshur is in admin mode.
5. Press and 2together and hold.
The GREEN LED will start blinking while
BLUE LED remains lit.

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6. Use the keypad to enter a new 7-15 digit PIN.
Press once when complete.
The LEDs will switch to a single GREEN LED
blink and return to a blinking GREEN LED and
a lit BLUE LED.
7. Use the keypad to re-enter the new Admin PIN.
Press once when complete.
The LEDs will switch to a rapidly blinking BLUE
LED, then the BLUE LED is re-lit to indicate that
the Admin PIN has been successfully changed.
8. Press and hold for one second to exit
admin mode.
The BLUE LED will switch o to indicate that you
have exited admin mode. The RED LED is lit to
indicate that the cloudAshur is locked.
The RED LED will fade out to return your
cloudAshur to an idle state.
Please note: To unlock and access your data, your
cloudAshur must first be in the idle state (all leds o)
before an Admin PIN can be entered.
Next, go to registration on page 6.

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2Registration
1. Press and hold for one second.
The LED indicators flash and the lock indicator
(RED LED) is lit.
2. Press once.
The unlock indicator (GREEN LED) and admin
indicator (BLUE LED) simultaneously start blinking.
3. Use the keypad to enter the Admin PIN and
press once.
The GREEN and BLUE LEDs will start
blinking rapidly.
If the correct PIN is entered, the BLUE LED will stop
blinking and the GREEN LED will start blinking to
indicate that the cloudAshur is unlocked.
Please note: Once unlocked, the cloudAshur
will automatically lock if no action is taken for
approximately 30 seconds. The RED LED is lit to
indicate that the cloudAshur has locked.
4. Insert the unlocked cloudAshur into the USB
port on your computer.
The GREEN LED will stop blinking and remain
lit to indicate that the cloudAshur is unlocked
and connected to your computer.

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5. Open the cloudAshur Client App on your computer
and click Registration (macOS - Sign-Up):
6. Choose the registration type:
»Create New User Account: Select this option
if you are a new user and want to register
your first cloudAshur. Go to Step 7.
»Use Existing User Account: Select this
option if you are a cloudAshur user and
want to register the new cloudAshur to your
existing account. Go to Step 11.

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7. Enter your personal details into the Create New User
Account form:
»Enter a Username.
»Enter your First name and Last name.
»Enter and confirm your Email Address.
»Enter and and confirm a Password for your
new account. The password must be 8-64
characters in length.
»Enter your Phone number.
8. Check that there is a Device number.
If the device number is not displayed, make sure
that your cloudAshur is unlocked and connected to
your computer, then click .

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9. Select the appropriate Remote Management
Console option:
»If your cloudAshur is to be managed by the
cloudAshur Remote Management Console
and you have received your Licence Key and
PIN number, check the checkbox and enter
your RMC registration PIN and License Key.
»If your cloudAshur is not managed by the
cloudAshur Remote Management Console,
leave the checkbox unchecked.

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10. Click Register to complete the registration process.
A confirmation message will pop up if registration is
successful. Click Okay to continue.
»If you are registering your cloudAshur as
an unmanaged device, please follow the
instructions shown in the verification dialog
box on your computer to confirm your
email address:
xxxx.
»If you are registering an unmanaged
cloudAshur on macOS, please click Allow in
the notification dialog box on your computer
to enable notifications:
The cloudAshur is now registered. Do not
complete steps 11 to 14.
Leave the cloudAshur plugged in to your
computer and go to cloudAshur Client app
setup on page 14.

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11. Continued from step 6.
Enter your personal details into the Use Existing
User Account form:
»Enter the Email address for your existing
cloudAshur account.
12. Check that there is a Device number.
If the device number is not displayed, make sure that
your cloudAshur is unlocked and connected to your
computer, then click .

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13. Select the appropriate Remote Management
Console option:
»If your cloudAshur is to be managed by the
cloudAshur Remote Management Console
and you have received your Licence Key and
PIN number, check the checkbox and enter
your RMC registration PIN and License Key.
»If your cloudAshur is not managed by the
cloudAshur Remote Management Console,
leave the checkbox unchecked.

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14. Click Register to complete the registration process.
A confirmation message will pop up if registration is
successful. Click Okay to continue.
»If you are registering your cloudAshur as
an unmanaged device, please follow the
instructions shown in the verification dialog
box on your computer to confirm your
email address:
xxxx.
»If you are registering an unmanaged
cloudAshur on macOS, please click Allow in
the notification dialog box on your computer
to enable notifications:
The cloudAshur is now registered.
Leave the cloudAshur plugged in to your
computer and go to cloudAshur app setup
on page 14.

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3cloudAshur Client App setup
1. After registering your cloudAshur, click the exit icon
to leave the registration page:
The Sign in page is displayed on the
cloudAshur Client App on your computer:
2. Enter your Username and Password.

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3. Click Login.
The cloudAshur virtual drive is displayed in
Windows File Explorer (macOS - Finder).
You have now logged in to your cloudAshur
Client App.
4. Click the cloudAshur icon in your Windows
System tray (macOS - menu bar):
The cloudAshur system administrator is
displayed. The default view is the Folders page.

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5. Click +
6. Browse and select or make a new cloud or local
folder that you want to use to store encrypted
data. The folder is added to your list of
Monitored Crypto Folders.
Please Note: Files are only encypted when they
are added to this folder as described in Encrypting
your data. Any files that are already in this folder
are not encrypted.

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Connecting folders on a cloud
storage account
Follow the steps as described in cloudAshur Client
App setup and select the appropriate folder on your
cloud storage account.
Connecting folders on an external
storage device
Plug your external storage device into a USB port.
Then follow the steps as described in cloudAshur
Client App setup and select the appropriate
folder on your external storage device.

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Connecting folders on a local
server/network drive
Follow the steps as described in cloudAshur Client
App setup and select the appropriate folder on your
local server/network drive.

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4Encrypting your data
1. Within your cloudAshur virtual drive, browse to the
folder you want to store encrypted data in and open it.
2. Drag and drop or copy and paste any files that you
want to encrypt to the folder in your cloudAshur
virtual drive.
Encrypted files are marked with a RED padlock
symbol when viewed outside of the cloudAshur
virtual drive.
Encrypted files are marked with a GREEN unlocked
padlock when you are signed in and view the file in
the cloudAshur virtual drive:
You must be signed in to your cloudAshur to
access encrypted files.

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Sending encrypted files via email or
a file transfer service
When you attach the file to an email or want to
send it via a file transfer service, navigate to the
original (real) folder outside of the cloudAshur
virtual drive.
The file is marked with a RED padlock to indicate
that it is encrypted and locked.
Select the locked encrypted file when you attach
it to an email or select it for file transfer.
Please note: the recipient of the file will need a
cloned cloudAshur to decrypt the encrypted file.