iStorage diskGenie User manual

User’s Manual

Copyright © iStorage, Inc 2010. All rights reserved.
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Table of Contents
About the iStorage diskGenie Secure Drive 4
Package contents 4
iStorage diskGenie button panel 5
iStorage diskGenie - Getting Started 6
Before you begin 6
Connecting the iStorage diskGenie 6
Connecting the iStorage diskGenie with USB Y-Cable 7
How do I use the iStorage diskGenie the rst time? 7
What if I forget the User Password? 7
Using the iStorage diskGenie 8
Entering the Standby Mode 8
Entering the User Mode 8
Exiting the User Mode 8
Entering the Admin Mode 9
Exiting the Admin Mode 9
Password Management 10
Changing the Admin Password 10
Adding a new User Password 11
Deleting the User Passwords 11
Changing the User Password 11
iStorage diskGenie Brute Force Protection 12
What is Brute Force Attack? 12
How does the iStorage diskGenie protect against brute force attack? 12
Completely resetting the iStorage diskGenie 13
Initializing and formatting the iStorage diskGenie after a complete reset 13
Hibernating, Suspending, or Logging off from the Operating System 15
Troubleshooting 16
Technical Support 18
Warranty and RMA information 18

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About the iStorage diskGenie
Secure Drive
Package contents
iStorage diskGenie drive with•
integrated USB cable
Travel pouch•
USB Y-cable•
Quick Start Guide•
Looking for an effortless way to secure
your data? The iStorage diskGenie
Secure Drive is the ultimate portable hard
drive and secure storage system. With an
easy-to-use keypad design and software
free setup, the iStorage diskGenie Secure
Drive enables you to access the drive
with your own unique pin. Featuring AES
256 bit hardware encryption, the iStorage
diskGenie provides seamless real-time
encryption, keeping your data safe even
if the hard drive is removed from its
enclosure.
Quick Start Guide
12
33
1
2
Cancel button
butt on
LED Indicator light
Remember to save yourpassword in a safe place. If
lost or forgotten,there is no way to access the drive.
If you are having diculty please referto the com-
plete user’smanual which is loaded on your iStorage
DiskGenie drive and is also available at iStorage’s
website at: www.iStorage.com.uk
YouriStorage DiskGenie is preformatted in NTFS for Windows®and is ready for use. For the Mac
OS please refer tothe direc tions on the reverseto reformat your drive to a compatible format.
Toaccess the iStorage DiskGenie plug your drive into a powered USB port, enter the default PIN
number of 123456 and press .
T h e i n d i c a t o r l i g h t w i l l c h a n g e f r o m R E D t o G R E E N i n d i c a t i n g t h e d r i v e i s u n l o c k e d a n d c a n b e a c c e s s e d .
Changing the ADMIN PIN number to yourown unique PIN number
Youare the “administrator”of this drive. The rst thing you will want to do is change the
AdministratorPIN number from the default 123456 to a unique, secure PIN number that you
will remember.
Tochange the Admin PIN number follow the instructions below:
Toenter Admin Mode, rst plug the drive into the USB port and wait until the LED light1.
turns RED.
Next, press and hold 0 + for5 seconds until the LED light ashes RED.2.
Enter the Admin PIN number (default is 123456) and press . The LED light will turn3.
BLUEindicating you are in Admin Mode.
While in Admin Mode, pressand hold 9 + until the LED light ashes BLUE.4.
Enter the new PIN number (minimum 6 digits) and press . The LED light will ash5.
GREEN 3 times if successful.
Re-enter the new PIN number and press . The LED light will stay solid GREEN for 26.
seconds indicating you havesuccessfully changed the Admin PIN.
Toexit admin mode and begin using your iStorage DiskGenie drive, press the CANCEL7.
button until the LED turns RED. Now enter your new PIN number and press .
0
cancel
2
abc
5
jkl6 mno
9
wxyz
8
tuv
7
pqrs
4
ghi
3
def
1

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iStorage diskGenie button panel
The “Cancel” button can be used to:
Cancel current operation•
Return to the previous step when you knowingly entered a wrong•
password
Exit the Admin Mode•
The button can be used to access the iStorage diskGenie and it can also be
used as an OK acknowledgement in the following operations:
Entering a password•
Conrming a new password•
The indicator light displays the following colors to indicate the various modes of
operation:
Red: Standby Mode•
Blue: Admin Mode•
Green: User Mode•
The indicator light has other display methods to indicate different status of the
iStorage diskGenie. Details are provided later in this chapter.
0
cancel
2
abc
5
jkl6 mno
9
wxyz
8
tuv
7
pqrs
4
ghi
3
def
13
1
2
Cancel button
button
Indicator light

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iStorage diskGenie - Getting Started
Before you begin
Be sure to review the following information before you begin to use the iStorage
diskGenie.
Attention: Use only the included cables with your iStorage diskGenie. You
might damage the drive if you use a cable not included with the iStorage
diskGenie.
The iStorage diskGenie is designed for portable use without an AC power
adapter and in most cases will be able to power on a single USB port. In
the event that the iStorage diskGenie is unable to power on a single USB
connection, use the included USB Y-cable.
Connecting the iStorage diskGenie
Attach the integrated USB cable of the iStorage diskGenie drive to an available1.
USB port on your computer, as shown below.
The iStorage diskGenie indicator light should glow red.2.
If the Indicator light
does not power, use the
included USB Y-cable.
Refer to directions on the
following page

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Connecting the iStorage diskGenie with USB Y-Cable
If the indicator light does not power on a single USB connection, use the included
USB Y-cable.
Attach the iStorage diskGenie’s integrated USB cable to the female connector of1.
the USB Y-cable.
Connect the two male USB connectors to two available2.
USB ports on your computer.
The iStorage diskGenie indicator light should glow red.3.
You can use it in one of the following ways:
Enter the Admin Mode with• 123456 (default administrator password),
and then you are able to change the Admin Password or create a User
Password.
Directly enter the Secure User Mode with• 123456 (default Admin Password)
to use the iStorage diskGenie.
How do I use the iStorage diskGenie the rst time?
What if I forget the User Password?
Use your Admin Password to enter Admin Mode, and then create another User
Password in Admin Mode.

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Using the iStorage diskGenie
Entering and exiting the Standby Mode, Admin
Mode, and User Mode
Entering the Standby Mode
The Standby Mode is the default working mode of the iStorage diskGenie and is
the gateway to other working modes.
To enter the Standby Mode, attach the iStorage diskGenie to your computer. The drive
automatically goes into Standby Mode and the indicator light turns red. In this mode,
the iStorage diskGenie is locked. It cannot be recognized by My Computer and it
does not provide either the regular functions or the encryption function.However, it
enables you to enter and switch between the Admin Mode and the User Mode.
Attention: To switch between the Admin Mode and the User Mode, you are
required to switch to the Standby Mode rst, and then you can enter the
mode of your choice.
Entering the User Mode
To enter the User Mode, do the following:
Attach the Secure Hard Drive to your computer. It enters the Standby Mode.1.
Enter the User Password or the Admin Password (the default Admin Password2.
is 123456) and press . The indicator light turns green indicating that the drive
is in the User Mode. If the indicator light ashes red, you need to re-enter the
correct password.
Exiting the User Mode
To exit the User Mode, double-click the Safely Remove Hardware icon from
the Microsoft®Windows®desktop, and then remove the iStorage diskGenie from
your computer.
Attach the iStorage diskGenie to your computer again and the indicator light turns
red. This indicates that you are in the Standby Mode.

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Entering the Admin Mode
Note: The iStorage diskGenie cannot be recognized by the operating system in the
Admin Mode.
To enter the Admin Mode, do the following:
Attach the USB cable to an available USB port on your computer. The iStorage1.
diskGenie goes into the Standby Mode, and the indicator light turns red.
Press and hold + 0 for ve seconds until the indicator light ashes red. This 2.
indicates that you can enter the Admin Password.
Enter the Admin Password and press . The default Admin Password is3.
123456. The iStorage diskGenie is in Admin Mode when the indicator light has
changed to blue.
Note: If the indicator light ashes red for a few seconds, indicating the
iStorage diskGenie has returned to the Standby Mode, go back to Step 2.
This is due to one of the following conditions:
You entered an incorrect Admin Password in Step 3.•
No activity was detected within two minutes in the Admin Mode.•
Exiting the Admin Mode
To exit the Admin Mode, press the “Cancel” button in the Admin Mode until the
indicator light turns red. This indicates that you are in the Standby Mode.

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You can change the Admin Password by doing the following:
Enter Admin Mode (refer to page 9 for details).1.
Press and hold + 9 until the indicator light ashes blue.2.
Enter the new password and press (The Password must be a minimum of3.
6 digits and a maximum of 16 digits). The indicator light ashes green three
times. See note below.
Re-enter the new Admin Password and press . The indicator light stays4.
solid green for two seconds and then solid blue indicating the Admin Password
has been changed successfully.
Note: If the indicator light ashes red three times, this indicates that the
password is less than 6 digits or more than 16 digits. Enter a
password that contains 6 – 16 digits after the indicator light ashes
blue intermittently.
If the indicator light ashes red intermittently and then blue intermittently, 1.
go back to step 3. This is due to one of the following conditions:
You waited longer than 10 seconds before entering a password.•
The new password was entered incorrectly.•
If no activity is detected within two minutes in the Admin Mode, the2.
iStorage diskGenie will return to the Standby Mode.
Password Management
Changing the Admin Password
This section provides information about managing your password in the Admin
Mode and User Mode.